translation
The New Frontier of In-Room Tablets + AI Is Here and It’s Impacting Hotel Operations, Starting With Housekeeping
Neil Schubert | March 12, 2024
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages By Neil Schubert Imagine a businessman traveling from Italy to America. Upon entering his room for the first time, the man is greeted by name by an AI concierge who proceeds to converse with him in his native language, (i.e. Italian). The woman on screen is speaking fluent Italian, but he detects a slight American accent. He begins to converse with her, asking if she could help him order food. A room-service ordering screen appears, but the woman says she can take h...
Google Assistant’s Interpreter Mode Helps International Hotel Guests Translate Across 29 Languages
Volara | January 8, 2020
New solution from the Google Assistant, deployed by Volara and announced at CES 2020, provides real-time, fully managed, and hassle-free live language translation for hotels January 8, 2020 — Las Vegas — Last year, the Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign languages. To extend upon this experience, Volara is partnering with the Assistant to launch a new full service solution so hotels can better serve and communicate with their international guests. The new solution, which runs on the Google Nest Hub, benefited from s...
ALICE Launches First-Ever Hospitality App with Real-Time Translation between Hotel Guests and Staff
ALICE | June 10, 2015
From Spanish and Russian to French and German, ALICE Provides Translation For All Guest Requests; No More "Lost in Translation" Upgrade to Improve Guest Service, Staff Communication, and Operational Efficiency NEW YORK – June 11, 2015 – Every year, billions of people travel for work and pleasure to countries where their native language is not spoken. At the same time, hotels employ millions of staff from around the world whose native language may be different from the one spoken at the hotel. The hospitality world is an international one, and the communication barriers can be detrimental to the quality of hotel guests' stay as well ...
