trustscore
TrustYou Expands Presence in Southern Africa Through Strategic Alliance with Distribution Partner Rainmaker Digital
TrustYou | April 18, 2017
Munich, 18 April 2017 – The world's largest guest feedback platform, TrustYou, places a higher emphasis on its presence in Southern Africa and introduces digital marketing expert rainmaker Digital as distribution partner. The Namibia-based company is specialized in managing and optimizing the entire digital presence and marketing for hotels, lodges, guesthouses, and tour operators located in Southern Africa. TrustYou's guest feedback platform and all of its features are now seamlessly included into the "5 Stages of Digital Success" program that rainmaker digital offers its clients. The partnership between rainmaker and TrustYou wi...
TrustYou Study Uncovers Travelers’ Online Search and Booking Behaviors
TrustYou | January 25, 2017
++ Review Score Second Most Important Factor Affecting the Booking Decision After a Hotel's Rate ++ Majority Eliminated Hotels Below A Three-Star-Rating When Choosing The Hotel ++ Munich, 25 January 2017 - TrustYou, the world's largest feedback platform, today published the findings of a recently conducted travel industry study. It reveals the relevant and important factors affecting the consumer decision process during one of the main phases of the traveler journey. The study follows the path to decision during the traveler's search for accommodation and evolution of offers, which play a pivotal role leading to the eventual decision to...
TrustYou Extends Connect Initiative with Free Meta-Review API for Web Agencies and their Hotel Clients
TrustYou | November 8, 2016
Leonardo Hotel Marketing among first launch partners Munich and San Diego - 8 November 2016 - TrustYou, the world's largest guest feedback platform, announces today the expansion of their TrustYou Connect initiative, which launched last month. TrustYou will now offer free Meta-Reviews and TrustScores to hotel web agencies, allowing the agency's customers to integrate summarized guest reviews on to their hotel websites. Agency partners gain access to guest reviews and insights in the form of Meta-Reviews via its TrustYou Connect API. This verified review data is accessible for 500,000 hotels worldwide and currently displayed on hundr...
TrustYou Expands The World’s Largest Guest Feedback Platform with Fully Integrated Real-Time Messaging
TrustYou | October 6, 2016
Launches TrustYou Messaging to Incorporate Real-Time Guest Feedback and Thereby Completes the Guest Feedback Cycle Within One Platform Munich, 6 October 2016 - TrustYou, the world's largest guest feedback platform, today announced the launch of TrustYou Messaging. This real-time guest messaging service is based on the technology provided by Checkmate, a company acquired by TrustYou earlier in 2016. The integration into the guest feedback platform enables hotels to operationalize and benefit from guest feedback at every point in the traveler's journey: while searching and booking before the stay, during the on-site experience, and af...
Internationally Operating Tune Hotels Count on TrustYou to Manage Guest Feedback and Increase Bookings
TrustYou | August 3, 2016
Munich, 3 August 2016 - Tune Hotels' approach to high lodging quality at an affordable price is an extreme success across the globe, operating 23 hotels in Malaysia, United Kingdom, Indonesia and India. With a complex and diverse portfolio, the hotel group recognizes the need to have a centralized approach to manage guest feedback. TrustYou, the world's largest guest feedback platform, is the chosen solution of Tune Hotels to meet its strategic needs. TrustYou's simple dashboard enables Tune Hotels to collect unlimited surveys, analyze its entire online review ecosystem, and make positive improvements on how over five billion travelers ...
Where to Stay on Game Day?
TrustYou | June 8, 2016
TrustYou ranks the most popular hotels near all ten of the European Championship stadiums in France The UEFA European Football Championship is about to begin and all 24 participating nations anxiously wait to see their team win. A promising championship with exciting matches lies ahead of Europe while many fans prepare to pack up and travel to various cities across France in order to cheer for their team on the field. When it comes down to accommodation - what are the most popular hotels to rest your head between matches? TrustYou, the world largest guest feedback platform, analyzed all hotels within the ten different venue locations an...
25hours Hotels Rely on TrustYou’s Global Feedback Platform for Reputation Management for its Eight Design Hotels
TrustYou | April 14, 2016
Munich, 14 April 2016 - 25hours Hotels represent extraordinary design, innovation, and outstanding service. The current eight hotels in Germany, Austria, and Switzerland are individually adapted to each location, and also tailored to fit the diverse requirements of the cosmopolitan guests. 25hours Hotels rely on the world's largest guest feedback platform to optimize quality management and to influence the online reputation across the entire web. TrustYou collects and analyses guest feedback for 500,000 hotels worldwide. The TrustScore and Meta-Review, the summary and analysis of all verified reviews, are integrated into hundreds of web...
The Facts About Hotel Review Scores and Rankings on Google
TrustYou | March 8, 2016
There is much chatter these days about TrustYou data on Google and what really drives improvements in the TrustScore, review summaries and local search rankings for hotels on Google. In an effort to increase transparency, let's take a look at the facts: 1. TrustYou provides hotel review scores (TrustScores) and review summaries for more than 300,000 hotels on Google. This is visible on Google when clicking the question mark next to the hotel's review summary. These review scores and summaries are calculated based on an analysis of quantity, quality and recency of reviews across the web as well as from the survey platform, TrustYou Stars...
