trustyou messaging
TrustYou Continues Rapid Growth with Appointment of New U.S. Head of Sales
TrustYou | May 8, 2017
Munich, May 8 2017 - TrustYou, the world's largest guest feedback platform, today announced that Jennifer Graziano has joined the company as the new U.S. Head of Sales. She will oversee TrustYou's business development and account management strategy, working to increase market share and reach with major hotels across the U.S. "TrustYou is committed to investing in our team as more hotels recognize the value of actionable insights and positive marketing effects offered by our data and the reach of our guest feedback platform," said Benjamin Jost, CEO and co-founder of TrustYou. "Jennifer has a wealth of sales expertise and the unique...
TrustYou Solidifies International Presence Through New Partnerships Around the Globe
TrustYou | March 6, 2017
New partnerships with Fairmont, Raffles and Swissôtel hotels and resorts, now part of AccorHotels, Romantik Hotels, PHM Hospitality and others Munich, 6 March 2017 - TrustYou, the world's largest guest feedback platform, starts the new year with exciting new partnerships across the globe. Each new partner will incorporate various features of the platform to to improve their products and services by means of collecting, assessing and responding to guest feedback. The expansion of the portfolio includes renowned chain hotels as well as various independent properties worldwide. TrustYou plans to continue its growth through an enhance...
TrustYou Study Uncovers Travelers’ Online Search and Booking Behaviors
TrustYou | January 25, 2017
++ Review Score Second Most Important Factor Affecting the Booking Decision After a Hotel's Rate ++ Majority Eliminated Hotels Below A Three-Star-Rating When Choosing The Hotel ++ Munich, 25 January 2017 - TrustYou, the world's largest feedback platform, today published the findings of a recently conducted travel industry study. It reveals the relevant and important factors affecting the consumer decision process during one of the main phases of the traveler journey. The study follows the path to decision during the traveler's search for accommodation and evolution of offers, which play a pivotal role leading to the eventual decision to...
ASKA Hotels Sees Tremendous Reputation Increase Through TrustYou Partnership
TrustYou | December 5, 2016
Direct Bookings, Online Reputation, Guest Feedback and Management Responsiveness Improved by Implementing TrustYou's Guest Feedback Platform Munich, 5 December 2016 - TrustYou, the world's largest guest feedback platform, has helped ASKA Hotels, a fast-growing chain of all-inclusive, luxury hotels in Turkey, improve its guest experience and online reputation by implementing the TrustYou guest feedback platform. As a result of the partnership, ASKA hotels has seen a big increase of its online reputation, consistent growth in guest sentiment, and a dramatic uptick in direct bookings. "TrustYou's guest feedback platform is essential fo...
TrustYou Extends Connect Initiative with Free Meta-Review API for Web Agencies and their Hotel Clients
TrustYou | November 8, 2016
Leonardo Hotel Marketing among first launch partners Munich and San Diego - 8 November 2016 - TrustYou, the world's largest guest feedback platform, announces today the expansion of their TrustYou Connect initiative, which launched last month. TrustYou will now offer free Meta-Reviews and TrustScores to hotel web agencies, allowing the agency's customers to integrate summarized guest reviews on to their hotel websites. Agency partners gain access to guest reviews and insights in the form of Meta-Reviews via its TrustYou Connect API. This verified review data is accessible for 500,000 hotels worldwide and currently displayed on hundr...
Modus Hotels Selects TrustYou for Integrated Customer Communication Platform
TrustYou | November 2, 2016
Leverages Entire TrustYou Platform to Operationalize Pre-Stay, Real-Time and Post-Stay Feedback Munich and San Diego — 2 November 2016 - TrustYou, the world's largest guest feedback platform, today announced its partnership with Modus Hotels, a Washington DC Lifestyle Hotel Company that develops, owns and operates a portfolio of hotels and restaurants in various cities across the U.S. Through this partnership, Modus Hotels will use the guest feedback platform to provide guests with new touch points throughout their stay and analyze the performance based on the guest's feedback. Modus Hotels utilizes TrustYou Analytics & Radar,...
Skoosh Selects TrustYou to Provide Meta-Reviews for Its Travelers
TrustYou | October 26, 2016
One of UK'S Leading Booking Engines Augments User Experience with Unbiased Third-Party Review Summaries Munich, 26 October 2016 – TrustYou (www.trustyou.com), the world's largest guest feedback platform, today announces an agreement to provide Meta-Review data for Skoosh, a membership-based travel site with tremendous reach across Europe. With this new collaboration TrustYou expands the reach of review data provided to websites and travelers worldwide on scale. The site currently boasts 400,000 members. "For years, the online travel industry has essentially been a lottery, where potential guests book a hotel and hope that the expe...
TrustYou Expands The World’s Largest Guest Feedback Platform with Fully Integrated Real-Time Messaging
TrustYou | October 6, 2016
Launches TrustYou Messaging to Incorporate Real-Time Guest Feedback and Thereby Completes the Guest Feedback Cycle Within One Platform Munich, 6 October 2016 - TrustYou, the world's largest guest feedback platform, today announced the launch of TrustYou Messaging. This real-time guest messaging service is based on the technology provided by Checkmate, a company acquired by TrustYou earlier in 2016. The integration into the guest feedback platform enables hotels to operationalize and benefit from guest feedback at every point in the traveler's journey: while searching and booking before the stay, during the on-site experience, and af...
