Ukrainian Hotel and Resort Association
HFTP Issues Urgent Message from the Ukrainian Hotel and Resort Association
HFTP | March 3, 2022
Today Frank Wolfe, CEO for Hospitality Financial and Technology Professionals (HFTP®) had the honor of speaking with Irina Sidletska, president of the Ukrainian Hotel and Resort Association (UHRA), while she was keeping safe inside a bomb shelter in Ukraine. She reached out to Wolfe, requesting that the following unedited information was relayed to the tourism industry. The message is as follows: Ukrainian Hotel and Resort Association (UHRA) urges US-based tourist and hospitality associations, as well as whole tourism community — travel-related authorities and bodies, professional associations, and businesses — to push for impo...
The “No Problem” Problem
Roger Wolkoff | June 5, 2019
By Roger Wolkoff I walk into the hotel, wheeling my luggage and briefcase behind me. I am taken aback by the spacious and open modern lobby. I approach the front desk, and Carlos greets me with a smile. We have a friendly exchange - how are you doing, did you have a good flight, how do you like our city - that kind of thing. I ask for a restaurant recommendation for dinner, and he tells me about a fascinating off-the-beaten-path bistro that has excellent reviews. I thank him, and he says, "No problem." And there it is. Hanging like a lead balloon. No problem. What's the problem with "no problem?" It's an inhe...
