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Uniguest Appoints Former President and COO Matt Goche to CEO Position

Uniguest | January 11, 2023

NASHVILLE, Tenn., Jan. 11th, 2023 – Uniguest, a global leader in digital engagement technology to multiple end markets, announced today important leadership changes, most notably the promotion of Matt Goche to chief executive officer from his role as chief operating officer, taking over responsibility from Jeff Hiscox following a highly successful six-year tenure. Hiscox will move into the Chairman role on Uniguest’s board of directors and act as a strategic advisor to the Uniguest executive team, while Goche steps up to take responsibility for the day-to-day operations of the company and driving revenue growth. On his departure, Hiscox ...

Knowland and Uniguest Partner to Provide Hotels With Seamless Data Integration Across Disparate Sources

Knowland | June 16, 2022

Partnership delivers a universal interface, the Knowland Connector, to streamline data acquisition and expand the Knowland data set ARLINGTON, Va. — June 16, 2022— Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Uniguest, a global leader in digital engagement technology, announced today a technology partnership resulting in the Knowland Connector, an innovative interface making data integration with the Knowland Platform seamless across property-level systems. The partnership addresses the ongoing challenges of complex and fragmented data across the hospitality tech...

Volara Partners With Josh.ai to Bring Premium Privacy Centric Voice Assistant Solutions to the Ultra-Luxury Hotel Market

Volara | March 16, 2022

Josh.ai to benefit from Volara’s secure integrations, hassle free implementation and best-in-class support.  New York, Nashville, and Los Angeles — March 16, 2022 — Josh.ai has selected Volara, part of the Uniguest group of engagement technologies, as its choice partner for hotel applications of its innovative hardware products, including Josh Micro, Josh Nano, and Josh Core. Volara, the voice hub for the hotel industry, in supporting the Josh.ai ecosystem, brings the first voice assistant built specifically for the most discerning guests staying in the most prestigious hotel properties. “Josh.ai is not for every hotelier,” note...

A Flurry of Hotel Tech Company Mergers and Acquisitions Marks the End of 2021

Fran Worrall | December 2, 2021

By Fran Worrall Since early 2020, the hospitality sector has witnessed a sea change. The worldwide disruption triggered by the COVID-19 pandemic forced almost every technology company in the industry to review their portfolios, reassess their strategies and redirect resources into areas with the greatest growth potential. Some businesses became targets for opportunistic deals, while others struggled to operate in ‘new normal’ mode. Yet for companies with solid balance sheets and a willingness to take calculated risks, the pandemic provided unprecedented opportunities for growth through mergers and acquisitions. Mergers enabled some ...

Innovative Voice-Based Engagement Software Provider Acquired to Enhance Solutions and Launch Voice Division

Uniguest | November 4, 2021

Nashville-based Uniguest acquires Volara, adding voice assistant solutions to its technology portfolio NASHVILLE, TN – November 4, 2021 – Uniguest, a leading provider of digital engagement technology to multiple end markets, announced today the acquisition of Volara, a market leader in voice-based engagement software. Already managing more than 20,000 voice assistant solutions at over 400 locations, Volara now launches Uniguest’s voice technology division positioning the company to bring voice-based contactless engagement technology solutions to hospitality, senior living communities, stadiums, banks, and other industries. Volara...

Uniguest Helps Hotels Deliver a Consistent Connectivity Experience

Uniguest | June 21, 2013

NASHVILLE, Tenn. (June 24, 2013) - Increasing business and leisure traveler expectations for connectivity and access to information wherever they go and stay has created opportunities for hotels and resorts in every segment to distinguish themselves from the competition by providing seamless service in a consistent, trusted way. Given the spectrum of digital touch points in any hotel - fixed and mobile, from public-access computers to digital signs and interactive kiosks - hotel operators face a daunting technological and managerial challenge to ensure the information they present is up to date, consistent with brand standards and that ...

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