2017 Will Be The Year of the Hotel Guest

Valerie Castillo | January 13, 2017

Hotels will use personalization, engagement, and feedback to enhance the hotel guest experience in 2017 By Valerie Castillo Each year, we at TrustYou get out our Magic 8 Balls and fortune teller caps to see if we can predict the future of the hospitality industry. This year, we see a bright future for hotels and their guests. This prediction unveiled itself without any sort of magic, but rather by consulting with many of the major news publications, plus industry experts and sources. Read ahead to find out what key hospitality trends we expect for 2017. Personalization Capabilities Improve From booking details to traveler reviews, guest...