Filling Your Hotel’s “Mobile White Space”

Viko Bhakta | September 10, 2015

by Viko Bhakta New advances in hotel IT technology are creating a "mobile white space" that is set to transform the way guests interact with hotels. An increasing number of property management system and door lock hardware providers offer software to enable mobile check-in and smartphone room keys. But they do not build guest-facing mobile apps, which creates a "mobile white space" in the hotel IT ecosystem. Today's "silent travelers" want to manage their entire stay from their mobile device: from booking and check-in to room selection, mobile room key and mobile concierge services. The hotels that move to fill this mobile white space s...