virtual guest services
Cloud5 Launches Dedicated Managed Services Division Catering to the Needs of the Hospitality Industry
Cloud5 Communications | September 7, 2023
Managed Service Provider (MSP) Industry Veterans to Join Cloud5 – Spearheading Operations and Strategic Growth as Company Expands into More Consultative Solutions Chicago, IL — September 7, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the launch of its new Managed Services division. Designed to support the IT needs and challenges of the hospitality industry, as well as adjacent markets including MDU, senior living and student housing, this division will help properties better manage technology...
Cloud5 Welcomes Mark Speck as Vice President of Sales and Commercial Development
Cloud5 Communications | June 13, 2023
Chicago, IL — June 13, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the appointment of hospitality technology sales veteran, Mark Speck, as Vice President of Sales and Commercial Development. In his new role, Speck will help Cloud5 further position itself as the go-to market leader with deep hospitality expertise as he works to expand Cloud5’s solution set into new brands and companies and leads the coaching and development of Cloud5’s sales organization. Speck brings mo...
Cloud5 Communications Launches New AI-Driven Virtual Guest Services Solution
Cloud5 Communications | June 23, 2022
Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction Chicago, IL. — June 23, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today launched a new service offering, Virtual Guest Services (VGS). VGS is designed to offload in-bound and/or in-house guest calls from hotel front desk and PBX staff, so they can focus more attention on high-value, in-person guest i...
Cloud5 Communications Named Top Hospitality Expert by Mitel Global Partner Program
Mitel | June 8, 2022
Leading provider of telecommunication systems and services recognized for excellence in technological expertise. Chicago, IL. — June 8, 2022, Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been awarded the status of ‘Hospitality Expert’ by Mitel, a global market leader in business communications. Cloud5 is the only company to have achieved Mitel’s highly coveted, “Hospitality Expert” specialization in 2022. “To be the only company recognized in 2022 as a Mitel Hospitality “Expert” is a tremendous acco...
