Hotel Sales Skills for Selling Remotely: Mastering Virtual Meetings, Screen Sharing, & Personalized Video Emails

Doug Kennedy | September 22, 2020

By Doug Kennedy As hotels bring their sales teams online, sales managers have plenty of work to keep them busy with managing date changes for previously booked groups and events, yet the most vital task is to bring in new business. Meanwhile, the previously reliable flood of inbound RFP’s has slowed to a trickle, so the hotel sales culture needs to make a major pivot from “sales fishing” to “sales hunting.” During the last 10+ years of growth in demand, most hotel sales teams could drop their digital “bait” into a river filled with hungry “fish” and then reel-in new business. Now it is time to strap-on orange vests and go...