HTNG Publishes Framework and Guidance for Hotels Implementing Voice Technologies

Hospitality Technology Next Generation (HTNG) | August 17, 2018

White paper establishes best practices for adopting voice technologies in hotels CHICAGO (August 17, 2018) - HTNG's Voice Interaction Framework Workgroup announces the publication of a first of its kind white paper that offers guidance and best practices for the implementation of voice technologies in hotels. The rapid growth of interest in voice-based hotel guest engagement makes this release particularly timely and valuable to HTNG members and the broader community of hoteliers. Key industry players from hotelier and technology vendor communities met bi-weekly over the course of 12 months to identify and vet suggested guidelines f...