webcast
How To Turn Inbound Reservations Inquiries Into Proactive, Outbound, Reservations Sales Leads
Doug Kennedy | September 5, 2024
Complimentary Registration Now Open For Doug Kennedy’s Next Webcast! Sponsored By Travel Outlook and Track Hospitality Software Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, September 20, from Noon – 12:45 pm EST. REGISTER HERE “Many leaders tend to think the role of reservations agents is simply to field inbound calls, answer questions, and book those who are not techno-savvy enough to book online,” said KTN President Doug Kennedy. “Yet when you monitor the cloud-based phone logs at resorts, vacation rental companies, and luxury hotels ...
KTN President Doug Kennedy Addresses Questions About His Monthly Training Webcast Series
Doug Kennedy | July 11, 2023
Each month, Doug Kennedy presents a live webcast from the KTN headquarters office in Florida, reaching hotel and lodging professionals of all levels around the globe. The rotating menu of topics includes content for all disciplines within the industry, including rooms operations, sales, and even F&B. Some topics have a broad-based theme, such as hospitality & guest service excellence, while others are very specific such as training tips, transient reservations sales, and hotel group and event sales. Everyone who registers receives a link to a live recording which they can view later if they missed the live event, or select segments...
React Mobile Talks With Miami Beach GM About ‘Employee Safety in the Epicenter of COVID-19’
React Mobile | July 28, 2020
In Episode 3 of its ‘Employee Safety Culture’ Webcast Series, Robb Monkman and The Gale South Beach General Manager Kevin Waldstein discuss what the hotel is doing while closed to ensure the safest possible environment for employees when they return Seattle, July 28, 2020 — Hoteliers in Miami Beach are riding a roller coaster of uncertainty thanks to recent spikes in COVID-19. A planned June reopening was pushed back to July 31, but now that the city is being called the “Epicenter of the Epicenter,” reopening is delayed even further, this time to October 1. How is all this indecision impacting employee morale? Robb Monkman, CEO...
‘Employee Safety’ Webcast Series Is LIVE!
React Mobile | July 14, 2020
Seattle, July 14, 2020 — The “New World, New Employee Safety Culture” webcast series is LIVE! Hosted by React Mobile CEO Rob Monkman, the fast-paced online resource provides answers to some of hoteliers’ most pressing questions about employee safety post pandemic and amidst civil unrest. Questions posed include: What does the new employee safety culture look like today as we roll into recovery? How is technology helping to define hospitality’s new normal post pandemic? Which contactless technologies are being implemented to protect front-line workers? What can technologists do to help hoteliers implement new operating procedures? Wh...
