Contactless Voice Technology Is Here to Stay; How to Properly Shop for Digital In-Room Assistants

Tammy Estes | June 1, 2022

Voice on command devices are ideal for streamlining tasks, driving revenues, and making the stay more convenient for guests, but not all solutions are alike; knowing what features to look for is key to investment success and guest engagement By Tammy Estes As summer nears and travel moves closer toward recovery, technology continues to play a vital role in keeping hotel guests and employees happy and safe while balancing an increased desire for social distance. Although staffing shortages continue to challenge hoteliers to deliver on guests’ expectations, contactless solutions — such as digital in-room voice assistants — are providi...