workflow
Behind Hotel Tech Must Be Effective Teams
Adam and Larry Mogelonsky | June 7, 2023
By Larry and Adam Mogelonsky Hotel tech stacks are complex. While it’s easy to say that the operations revolution over the past decade has helped save a lot of costs, what we may forget is that all these systems we’ve onboarded nevertheless require an incredible ‘human stack’ behind them for ongoing success. Hence, if we reevaluate our systems from a more humanist perspective – the maintenance time, how teams make decisions about these systems, which systems can consolidate data to help focus the mind – then it will elucidate the best path forward. In this sense, evaluating the human stack is something that the two of us hav...
Ojai Valley Inn Implements Knowcross to Achieve Operational Excellence
Knowcross | October 22, 2018
California's most revered destination, since 1923, becomes the latest to join Knowcross' roster in the US Washington D.C., October 22nd 2018 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is the preferred choice of the Ojai Valley Inn to help them automate their work-flow management and housekeeping departments, in an effort to maximize efficiencies and deliver enhanced guest experiences. The Ojai Valley Inn has tapped into the cutting-edge technology and innovation of the Knowcross platform, which enables them to provide a top-notch and highly personalized service for their estee...
