workforce management
Unifocus Integrates With Nonius in a Tech Partnership That Connects Hotel Operations and Guest Experience
Unifocus | June 20, 2024
DALLAS | June 20, 2024–Unifocus, the hotel industry’s leading workforce management system, announced a partnership with Nonius, a global leader in guest-facing solutions for hotels. Under the agreement, Nonius’ cutting-edge platform integrates with the renowned Unifocus operations management system, enabling a holistic, guest-first approach to enhancing guest experiences, driving operational efficiencies and revenue uplift. Technology That Puts People First By integrating Nonius’ specialized guest messaging solution, Unifocus takes the next step in innovating its end-to-end workfor...
Unifocus Celebrates 25 Years of Hospitality Innovation
Unifocus | October 26, 2023
Workforce management pioneer sees track record of industry firsts as the foundation of more industry-leading transformation to come DALLAS, TX – Oct. 25, 2023 – Unifocus, the global leader in workforce management solutions for the hotel and hospitality industry, proudly marks its 25th anniversary. With a culture of innovation, Unifocus remains at the forefront of shaping workforce technology for hotels, setting industry standards. "Twenty-five years of serving the hospitality industry and counting," says Moneesh Arora, Chief Executive at Unifocus. "We're filled with gratitude for our clients who've been part of this journey, as well...
Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs
Unifocus | September 6, 2023
Special report provides practical tips for addressing the industry’s key challenges DALLAS, TX – Sept. 6, 2023 – Unifocus, the leading provider of workforce management systems to the hotel and hospitality industry, published a proprietary study offering insights into the hotel industry’s ongoing labor shortage and how operators can adapt to achieve and maintain efficiency and profitability. “The Hotelier’s Definitive Guide to Success Amid Staffing Shortages” provides new ways to control costs, optimize staffing efficiency, and reduce turnover to create a sustainable, predictable operations ecosystem. The white paper outlin...
Smoky Mountain Resorts and PurpleCloud Team Up to Transform Workforce Management Game
PurpleCloud Technologies | March 14, 2023
Accountability for every team member has increased, contributing to improved guest review scores, and the time it takes to address work orders has decreased by 50 percent ATLANTA, March 14, 2023 — Smoky Mountain Resorts, a family-owned business known for its portfolio of three unique family-friendly hotels – the Creekstone Inn, Country Cascades Waterpark Resort, and The Resort at Governor's Crossing – is dedicated to delivering a high level of excellence even amid labor challenges and rising costs. With fewer hands on deck and a need for greater accountability among all staff members, management sought potential technology partners c...
Five Trends to Grow Your Employee Wellness in 2023
Adam and Larry Mogelonsky | January 25, 2023
By Adam and Larry Mogelonsky Why is employee wellness so critical right now? There are a lot of macro forces at work, but the bottom line is that the hospitality labor pool will remain in short supply for the long run, so you need to think in terms of non-wage employee incentives in order to form that ‘sense of belonging’ to retain your teams. And we can’t say this enough, investments in employee wellness programming will not only act as a way to stave off staffing issues and inflationary wages, but when your team is healthier it’s also a cost-saver because fewer sick days will be taken (which may also reduce overtime pay), and ...
INTELITY Announces Updated Strategic Partnership With Unifocus, Formerly Knowcross
INTELITY | December 21, 2022
The updated partnership will provide new features for a stronger staff operations flow Los Angeles, CA (December 21, 2022) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today an updated partnership with Unifocus, the global leader in hospitality operations software. Following recent revisions to Unifocus’s technology, the INTELITY integration is all new. Built on INTELITY’s R5 platform to take advantage of its industry leading capabilities, the latest integration includes richer synchronization of guest request details between INTELITY and Unifocus. “Partnering with INT...
Unifocus Named World’s Best Workforce Management Solutions Provider by the World Travel Tech Awards
UniFocus | October 24, 2022
Hospitality’s leading workforce solutions provider earns the highest number of votes for innovating the latest in end-to-end workforce management technology. DALLAS, TX—October 24, 2022—Unifocus, the leading provider of Workforce Management Systems, was named the World’s Best Workforce Management Solutions Provider at this year’s World Travel Tech Awards. At the ceremony held on October 23, Unifocus was honored by hospitality professionals worldwide who voted for the hotel industry’s most outstanding achievements in travel technology innovation. The company’s comprehensive workforce management platform that can address eve...
KSL Resorts Maintains Growth Trajectory With UniFocus Serving as Brand Standard for Labor Management and Intelligent Staff Scheduling Technology
UniFocus | August 17, 2022
Hotel & resort management company leverages UniFocus relationship to empower newly acquired properties with smart tools proven to ensure staff alignment with service needs. DALLAS, TX—August 17, 2022—UniFocus, the leading provider of Workforce Management Systems, today announced an ongoing expansion as the official provider of intelligent, fully-automated labor management and time and attendance platforms for KSL Resorts. A full-service hospitality company that manages world-class destination resorts, hotels and high adventure experiences across the country, KSL Resorts utilizes UniFocus technology as a brand standard for new prop...
