Improving Workplace Communication: Balancing Assertiveness and Empathy

EHL | August 16, 2024

Why is empathy important in tandem with assertiveness? Is it a critical prerequisite for fostering an environment where innovation, collaboration, and productivity thrive? Excelling in communication is not solely about making your voice heard but understanding the diverse voices around you, thus achieving a balance that propels teams toward shared goals while respecting individual perspectives. Through EHL's Women in Leadership initiative, I recently attended an assertiveness workshop with Valentina Coco. As we delve into this exploration, my focus will be on unpacking the fundamentals of assertive communication and why mastering how t...