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Technology
HMC to Manage 104-Room Holiday Inn Express in Albuquerque, New Mexico
Hospitality Management Corporation (HMC) | February 15, 2018
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the management of this 104-room Holiday Inn Express in Albuquerque, New Mexico, to their portfolio of managed hotels. HMC will be working in partnership with new ownership group Newstream Commercial®, headed by Scott Tarwater, President of the company's Hotel and Resorts Division. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked i...
Cher-Ae Heights Casino Selects Agilysys Solution Suite for Increased Operational Efficiency and Secure Guest Payments
Agilysys | February 15, 2018
Northern California Indian Casino Resort to Deploy InfoGenesis® POS, rGuest® Analyze and rGuest® Pay to Deliver an Exceptional Guest Experience ALPHARETTA, GA. — February 15, 2018 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the Cher-Ae Heights Casino in Northern California has chosen Agilysys InfoGenesis® POS, rGuest® Analyze and rGuest® Pay solutions to upgrade technology at the property. The casino will secure guests' financial data with rGuest Pay, while InfoGenesis POS will help optimize food and be...
Rainmaker Executives Featured at Hotel Revenue Conference 2018
Rainmaker | February 15, 2018
Presentation to focus on optimizing group business for higher conversion rates and increased revenue ALPHARETTA, GA – Feb. 15, 2018 – The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, announced today that Amy Forss, senior sales director, and Mike Pavicich, director of hospitality sales, will be featured speakers at the Hotel Revenue Conference 2018. The conference will be held Feb. 21-22 at the Fairmont Olympic Hotel in Seattle. Rainmaker is a gold-level sponsor of the event. Forss and Pavicich will speak on optimizing group business for higher conversio...
How Amazon Go ‘No Checkout’ Stores Will Influence the Future of the Hospitality & Travel Industry
Alan E. Young | February 14, 2018
By Alan E. Young Our world is endlessly transformative, with a wealth of technological innovations and advances coming to life and capturing large-scale societal attention on what feels like a weekly basis. Self-driving cars, cryptocurrency, artificial intelligence — the future seems to be arriving faster than some of us have a chance to take a breath. At the heart of most revolutionary technology exists the progressive desire for increased convenience and efficiency as it applies to our day-to-day lives, businesses and more. Staying true to this trend, Amazon Go recently opened a grocery store like we've never experienced (but pr...
Duetto Closes $80 Million Series D Financing Round Led by Warburg Pincus
Duetto | February 14, 2018
Record investment in hotel technology will fuel product growth and global expansion of industry's only Revenue Strategy Platform SAN FRANCISCO – February 14, 2018 — Duetto, hospitality's only Revenue Strategy Platform, announced today the closing of an $80 million Series D financing round led by funds affiliated with Warburg Pincus, a leading global private equity firm focused on growth investing. The round is the largest ever non-acquisition investment in a software company serving the hotel industry. Duetto was founded in 2012 by CEO Patrick Bosworth, Chief Marketing and Strategy Officer Marco Benvenuti and Chief Technolog...
ALICE Named a “2018 Best Place to Work in Hotel Tech”
ALICE | February 13, 2018
ALICE is excited to share it has been named a '2018 Best Place to Work in Hotel Tech' by HotelTechReport, for creating and maintaining a culture that fosters employee satisfaction along with business growth. HTR surveys thousands of hotel tech employees around the world about what it's like inside the operations of the industry's greatest technology companies. Being on this list is truly and honor and a testament to our commitment to our people. Like the industry we serve, hospitality is one of our core values. We continually aim to anticipate needs, build empathy, be generous, and most of all, be genuine. We believe it's important to a...
Digital Signage Expo 2018 to Offer Educational Opportunities in Digital Signage for Hotel Operators, System Administrators, Marketers and Technologist
DSE | February 13, 2018
Atlanta – Digital Signage Expo (DSE), the world's largest international trade show and educational conference dedicated to digital displays, interactive technology and digital communications networks will present new educational opportunities designed specifically for hotel operators system administrators and technologists March 27-29, 2018, at the Las Vegas Convention Center. The seminar programs are part of DSE's Educational Conference designed to help attendees learn about the newest technologies available, how successful digital signage strategies are being implemented, and how to best take advantage of them to strengthen gues...
Rainmaker’s revcaster® Powers Newly Enhanced Market Intelligence for Omni Hotels & Resorts
Rainmaker | February 13, 2018
revcaster's next-generation platform recently implemented across the Omni brand ALPHARETTA, GA – Feb. 13, 2018 – The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, today announced that it has expanded its partnership with Omni Hotels & Resorts (Omni) by transitioning them to the recently launched, next-generation of revcaster® across the brand's portfolio of properties, covering more than 20,000 rooms across 60 properties in North America. In addition to being a revcaster customer since 2015, Omni is a longstanding customer of Rainmaker's guestrev&...
Aparium Hotel Group Expands with StayNTouch and Deployment of Rover Mobile PMS at The Inn at Cherry Creek
StayNTouch Inc. | February 13, 2018
Bethesda, MD – February 13, 2018 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has expanded its systems offerings with Chicago-based Aparium Hotel Group, with the deployment of its Rover PMS™ and Zest™ products at The Inn at Cherry Creek in Denver, Colorado. The StayNTouch PMS platform has been previously deployed at four Aparium properties, Pontchartrain Hotel (106 rooms), Hewing Hotel (124 rooms), Hotel Covington (114 rooms) and Detroit Foundation Hotel (100 rooms). "At Aparium, we create hotels and restaurants that are emblems of the...
ALICE Voted Best Concierge Software in the 2018 HotelTechAwards
ALICE | February 11, 2018
"ALICE makes awesome hotel software. The more you use ALICE, the more useful it is." Feb 12, 2018 -- Concierges from across the country and around the world voted ALICE "Best Concierge Software" in Hotel Tech Report's 2018 HotelTechAwards. Over 100 of the industry's most popular hotel technology brands competed for a chance to win this prestigious title. ALICE scored a perfect 100 on the 100-point "HT score" scale, beating out the nearest competitor by over 30 points. The HotelTechAwards leveraged real user data - ratings and reviews - to determine the winning products across the twenty-eight categories of hospitality products Hote...
10 Effective Social Media Marketing Tips for Hoteliers
Deepak Chauhan | February 9, 2018
By Deepak Chauhan Poolside margaritas, chocolate buttons, freshly plucked lilies, smiling concierges – everything that makes your hotel a vacation dreamland should be documented with a rosy Instagrammable filter, and scattered across social media for the entire world to see. How else would you let eager travellers know that yours is the only hospitality they need? Since social media marketing strategies for hotels are as numerous as your completion is, we've compiled a list of top 10 tips to increase your online presence and fill out your guestbook. Pick the Right Channels Whatever business you're in, the general advice concern...
Vertical Booking Adds More Than 1000 New Hotels in 2017
Vertical Booking | February 8, 2018
Portland, Ore – February 8, 2018 – Vertical Booking, a recognized leader in global reservation technology, announced today tremendous growth in 2017 with the addition of more than 1000 hotels utilizing their revenue generating solutions. "Vertical Booking continues to expand and grow worldwide because more and more hotels are realizing the benefits of a real-time, centralized solution designed to assist hoteliers in making more informed decisions and maximizing revenue," said Mark Lewis-Brown, President/CEO of Vertical Booking USA. Hotels rapidly jumped on board to utilize the plethora of reservation upselling tools designed...
Use Data to Unlock Meaningful Guest Insights
the Author | February 8, 2018
By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs Today's hotelier is constantly bombarded with information. In the ongoing effort to keep guests happy, a single hotel may maintain many different systems and solutions in place to keep operations running seamlessly—everything from the PMS to various POS platforms to a CRM and more. Each of these systems, solutions, and platforms represent a potential data goldmine to glean information about guest preferences, purchase habits and even sentiment. Sometimes, more data is just that – more. Access to this data reveals a larger question for hoteliers: How...
Intelity Named HTNG 2018 TechOvation Award Semi-Finalist
Intelity | February 8, 2018
Intelity Voice Request ranked in the Top 3 'Most Liked' product submission videos by the public; Winner to be named at HT-NEXT in March in San Diego [Orlando, Fla. – February 8, 2018] — Intelity, designated as the Official Forbes Travel Guide Mobile and In-Room Technology, was named a 2018 TechOvation Award Semi-Finalist by Hospitality Technology Next Generation (HTNG) this week. The award program recognizes companies for innovative products new to the marketplace from 2017 or coming in 2018. Intelity is one of 10 semi-finalists vying for this top honor. Intelity's Voice Request video submission was ranked among the Top 3 "M...
Urgo Hotels & Resorts Selects Aptech’s Enterprise Financial Systems for 42 Properties
Urgo Hotels and Resorts | February 8, 2018
Urgo Taps Aptech's Execuvue Business Intelligence, Targetvue Budgeting and Forecasting and PVNG Enterprise Accounting for Growing Family Business PITTSBURGH – February 8, 2018 – Aptech Computer Systems announced Urgo Hotels & Resorts selected its Execuvue® Hospitality Business Intelligence, Targetvue Budgeting and Forecasting and PVNG® Enterprise Accounting Systems. Aptech will automate data gathering, performance reporting and analysis, and accounting for Urgo's portfolio of properties. Aptech is the leading provider of business intelligence, budgeting and forecasting, and enterprise accounting hotel software s...
NAVIS Ends a Record Year of Client and Company Growth and Notable Industry Recognition
NAVIS | February 8, 2018
# 1 reservation sales and marketing technology provider for the hospitality industry announces biggest year in company history BEND, Ore. (February 8, 2018) –NAVIS, the leading provider of sales and marketing technology solutions for the hotel, resort and vacation rental industry, today announced that 2017 was a banner year for client acquisition, product innovation, partner integration and new market expansion. The company was also top-rated by the prestigious Forbes Travel Guide for their reservations services. As one of the fastest growing hospitality marketing and sales technology companies, NAVIS is considered an essential pa...
Airbnb Launches Global Hotel Technology Partnership to Support Boutique Hotels, Bed and Breakfasts
SiteMinder | February 7, 2018
Partnership With SiteMinder Makes it Easier for Traditional Hospitality Providers to Reach Airbnb Community San Francisco -- Airbnb today launched its first global hotel technology partnership with SiteMinder, the leading cloud platform for hotels to attract and book guests across the globe. Under the new partnership, traditional hospitality businesses that use SiteMinder and meet Airbnb's hospitality standards can quickly and seamlessly list rooms on the platform. The new technology developed jointly by the two companies will now make it possible for hotels to connect booking information to their existing management system in real-time...
UniFocus Appoints New Sales and Marketing Leadership
UniFocus | February 7, 2018
Aline Riemenschneider and Michael Wayne Greer head up marketing and sales, respectively; Alex Coleman joins as digital marketing coordinator DALLAS – Feb. 7, 2018 – Positioning itself for continued rapid growth, UniFocus, the Dallas-based provider of the service industry's most comprehensive workforce management systems and tools, has bolstered its sales and marketing organization at both the top and support levels with three strategic appointments. Aline Riemenschneider, VP-marketing, and Michael Wayne Greer, VP-sales, each have strong managerial resumes spanning more than 20 years, respectively. Rounding out the team is ne...
FCS Expands Further by Establishing Presence in the Middle East & Africa
FCS | February 7, 2018
FCS appoints new Senior Director of Sales & Channels to open Dubai office and support exponential business growth Dubai, 7 February, 2018: FCS Computer Systems (FCS), a leading provider of innovative hospitality technology solutions, has appointed Mansoor Khan as Senior Director of Sales & Channels to lead the company's expansion in the Middle East and Africa, where demand for FCS' integrated hospitality suite is growing at an incredible rate. "We are thrilled to welcome Mansoor to FCS, as he brings with him a wealth of international experience and expertise in hospitality technology. The hospitality sector in the MEA region is ...
Free eBook: 6 Digital Marketing Trends that will Matter in 2018 | Milestone Inc.
Milestone | February 7, 2018
Free eBook from Milestone: The 6 Digital Marketing trends that will matter in 2018 Santa Clara, CA | February 7, 2018: Milestone announced today that it is making available its 2018 eBook titled: 6 DIGITAL MARKETING TRENDS THAT WILL MATTER IN 2018. In this free eBook, Milestone lays out the six major technology and digital marketing trends that will be critical to hoteliers worldwide in the ever changing world of digital marketing. The key trends included in the report are: DOWNLOAD THE eBOOK HERE The role of mobile in 2018 From mobile-first experiences to new technologies, a more interactive "app-like" experience will force marketers t...
Maestro Multi-Property PMS and Complete Module Integration Strengthens Preference- Based Marketing, Enhances Guest Experience, Drives Overall Efficien
Maestro PMS | February 7, 2018
Hotel Groups Leverage Single-Image Database Across Properties; Unify Marketing & Guest Engagement; Enable Cross-Property Booking and Increase Revenue Markham, Ontario – February 7, 2018 – When hotel and resort group operators combine multiple properties on one centralized database, the result is optimum operating efficiency, improved staff productivity, and increased revenue generating opportunities. "The advantages of a scalable and dynamic one-system property management software strategy are clear," said Maestro PMS President Warren Dehan. "Executives oversee multi-property operations remotely from one central locatio...
Meisel Holdings Managed Services – Driven by Data, But Powered by Professionals
Meisel Holdings Managed Services | February 6, 2018
Rockville, MD – February 07, 2018 - Meisel Holdings Managed Services is expanding its hotel management division to offer hospitality management services to hotel owners and asset managers in the U.S. Founded by Marc Meisel, a long-time hotel management/development and commercial real estate leader, Meisel Holdings Managed Services specializes in yielding above-market profits and building long-term asset value for hotels and resorts. "We take a fresh approach to hotel management," Meisel said. "We don't blindly rely on "automated intelligence" to analyze data and make decisions. Instead, we collect your hotel's data and market info...
SiteMinder Unveils the Top 15 Revenue-Generating Booking Channels of 2017 for Hotels in the USA & Canada
SiteMinder | February 6, 2018
Dallas, USA – The global hotel industry's leading cloud platform, SiteMinder, today reveals the 15 booking channels that generated the greatest revenue for hotels in the USA, Canada and other key tourism destinations in 2017. The lists are based on the 72 million hotel reservations that passed through SiteMinder's channel management solution during the year to produce US$21.53 billion in gross revenue for the company's 28,000 hotel customers around the world. Reaffirming the value of having a diversified hotel distribution strategy, the lists of the top-performing booking channels once again feature a range of both B2B and househo...
Oregon’s Newest Beachfront Hotel Opens with Intelity
Intelity | February 6, 2018
The Headlands Coastal Lodge & Spa is giving guests direct access to hotel services and information via its mobile app and bedside tablets powered by Intelity [Orlando, Fla. – February 6, 2018] — When the Headlands Coastal Lodge & Spa opened its doors last month in Pacific City, Oregon, Intelity was there powering the property's mobile app and providing direct access to property information. Equipped with the Intelity Guest Service Platform, Headlands is enabling its guests to control their experiences and engage with the Lodge and Spa from their mobile devices even before they arrive on property. Once checked in, the...
