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Technology
Strand Hospitality Services Assumes Management of the Hampton Inn & Suites Navarre, Florida
Strand Hospitality Services | January 10, 2018
(Navarre, Fla.) January 10, 2018 – Strand Hospitality Services, a leading provider of hospitality operations, consulting and advisory services, recently announced that it has assumed management of the Hampton Inn & Suites Navarre, located at 7710 Navarre Parkway, Navarre, Florida. Ideally situated just three miles from the white sandy beaches of Florida's Emerald Coast between Pensacola and Destin, the hotel boasts 102 spacious guestrooms and suites with amenities such as; free Wi-Fi, an outdoor swimming pool, fitness center, business center and meeting space. The hotel also features a contemporary lobby which offers an appeal...
Local Measure Partners with Forbes Travel Guide as the Official Social Intelligence Provider for Luxury Hotels in 2018
Local Measure | January 10, 2018
Sydney and New York – January 10, 2018 - Local Measure, the leading location-based social intelligence platform for hospitality and tourism, has joined with Forbes Travel Guide, the global authority on luxury travel, as the Official Social Intelligence Provider in 2018. Local Measure already partners with many of the world's finest Forbes Travel Guide Four- and Five-Star hotels, along with luxury hospitality brands such as Fairmont Hotels, Raffles Hotels and Banyan Tree. Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants, and spas. "We are delighted to announce this partnership as we l...
IBC Hospitality Technologies Taps Top Advisors
IBC Hospitality | January 10, 2018
Company launches powerhouse Advisory Board to direct its technology and strategy in 2018 Phoenix (January 10, 2018) – IBC Hospitality Technologies is entering the new year with a newly-formed Advisory Board. The high-profile panel of experts will lend advice and provide guidance on IBC's technology and strategy, helping the company to capitalize on opportunities in areas such as strategic partners, search, loyalty rewards, voice, artificial intelligence, data science, cybersecurity and sustainable growth. IBC is the world's most comprehensive solution for providing independent hotels with proprietary software to manage distributio...
Serent Capital Invests in BirchStreet Systems, a Leader in Procure-to-Pay Business Solutions
BirchStreet Systems | January 10, 2018
San Francisco, CA – January 10, 2018 – Serent Capital, a San Francisco-based private equity firm focused on investing in high-growth technology and services businesses, has made a minority investment in BirchStreet Systems, the leading provider of cloud-based procure-to-pay automation software for customers in the hospitality, restaurant, and foodservice industries. BirchStreet's suite of solutions encompasses eProcurement, Accounts Payable Automation, Inventory Management, Recipe System Management, and Capital Projects. The software increases efficiency by streamlining many manual processes and creates a comprehensive, inte...
IDeaS Revenue Solutions and Springer-Miller Systems Expand Strategic Partnership
Springer-Miller Systems | January 10, 2018
Technology integration will allow the seamless flow of transactional data between PMS and RMS to support ideal pricing at the room type level Tweet this: #RevenueManagement leader @IDeaS_RevOpt partners with @SpringerMiller property management system to optimize pricing across a variety of room segments www.ideas.com/about/news MINNEAPOLIS – January 10, 2018 – Through an integration announced from IDeaS Revenue Solutions and Springer-Miller Systems, hotels and resorts will now be able to analytically optimize room type pricing – utilizing the transaction-level data provided by Springer-Miller's SMS|Host Property Manag...
VAT in the Hospitality Sector in UAE
Deepak Chauhan | January 10, 2018
by Deepak Chauhan Running a successful business in the hospitality sector can be challenging. In a world of continuous changes, only the most updated business will survive. It is all about applying the latest technologies to update the system in order to provide the best services. With the new VAT imposed, some businesses might find it a little bit tricky to keep track of their finances the way they should. Taxes can be miscalculated and hotel may end up charging wrong prices, which may result not in losses but also penalties from VAT department. Most of the supplies of hotels and leisure are taxable under the VAT, signed in February 20...
Lodging Interactive Integrates IBM Watson Supercomputer to Offer Social Media A.I. for Hospitality Industry
Lodging Interactive | January 10, 2018
PARSIPPANY, NJ - January 10, 2018 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the roll-out of its CoMMingle AI social media management platform for the hospitality industry. A hospitality industry first, CoMMingle AI leverages the power of IBM's Watson Supercomputer, enabling Lodging Interactive to analyze big data sets across Facebook, Instagram and Twitter through the use of Artificial Intelligence technologies. "Our CoMMingle AI platform allows our agency to read through and analyze the engagement effectiveness of social media...
Making Sure That All Doors Are Open for Your Guests
Magnus Friberg | January 9, 2018
By Magnus Friberg CEO, Zaplox No longer do we need the hotel doorman (aka bellman or porter) to assist in opening doors for today's guests. With the emerging advances in technology, guests now have the ability to define and customize their entire hotel experience destiny – including opening doors with mobile keys. Yes, there are still times where a hotel may deliver that one to one experience by showering guests with overflowing service on a personal level. But, the winds of change are at hurricane strength, and through the implementation of technology, hoteliers can now empower their guests to choose the unique levels of service ...
1 Hotel Brooklyn Bridge Raises the Bar on Workforce Communications with Beekeeper
Beekeeper | January 9, 2018
Employees say being aligned with 'the hive' is contagious; Digital app used for onboarding, scheduling, task management, employee surveys, crisis communications and more SAN FRANCISCO, CA January 9, 2018 - When the eco-chic 1 Hotels brand launched in 2015, it not only set a new standard for sustainability in design, but it significantly raised the bar in how management reaches and celebrates their entire staff. With the digital workforce platform Beekeeper at the hub of its internal communications operation, 1 Hotels is reaching every single employee with relevant messaging, engaging them and connecting them with one another. 1 Hotel Br...
Bin Majid Hotels & Resorts Enters Distribution Agreement With SiteMinder
SiteMinder | January 9, 2018
Dallas, USA – One of the United Arab Emirates' growing hotel chains, Bin Majid Hotels & Resorts, has signed a partnership agreement with the global hotel industry's leading cloud platform, SiteMinder, to welcome the new year. The agreement will see SiteMinder streamline the distribution of Bin Majid properties to online booking channels, as the hotel chain looks to offer more rooms, recreational activities and facilities over the coming months. The Bin Majid Hotels & Resorts portfolio includes seven properties located in the emirates of Abu Dhabi, Ras Al Khaimah and Umm Al Quwian, including the renowned Bin Majid Tower and...
StayNTouch Partners With First Hotels to Roll Out Its PMS Platform to 32 Hotels
StayNTouch Inc. | January 9, 2018
European Hotel group brings PMS mobility to its portfolio with StayNTouch's cloud-based PMS solutions Bethesda, MD – January 9th, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce its partnership with First Hotels where it plans to deploy its Rover PMS™ and Zest™ products across its portfolio in Sweden, Norway, Denmark and Iceland. The group has started rolling out the StayNTouch product suite to all of their 32 operated or owned hotels to be completed in early 2018, making the StayNTouch PMS the new brand standard for First Hotels. "We s...
10 Most Influential Hospitality Trends and Insights to Start 2018
Cendyn | January 8, 2018
Jump start the year with our round up of the top trends and insights shaping the hospitality industry right now. 1. The hotel industry's automated future Each step of the guest lifecycle contains finely-tuned datapoints; reason for travel, booking date, date of last stay, amenity preferences, activity preferences, dining habits, total spend – even listing them all feels overwhelming. But these pieces fit into one constantly changing puzzle that intelligence algorithms analyze with ease. 2. Definitive guide to hotel digital marketing Major changes in the hospitality industry and the constant evolution of digital marketing ha...
TripAdvisor and Google Going Opposite Directions?
Swell Hotel Marketing | January 8, 2018
Metasearch has been a trendy topic lately in one way or another. First, with the constant reports of TripAdvisor's Instant book disaster or that Google wants to take over the travel industry with their recent changes or even Booking.com shifting their budget from performance marketing (Google Ads and mainly metasearch) towards TV ads. TripAdvisor, as you all know, is the biggest travel website there is, with over 450 million monthly visitors. A few years back, TripAdvisor decided to become a price comparison website – displaying prices for individual hotels from online travel agencies, hotel chains and even independent hotels. For...
Aloft Corpus Christie by Starwood Specifies Teledex E Series Micro-Footprint Hotel Phones
Cetis | January 5, 2018
Different by design, Aloft Corpus Christie, located at 5117 Embassy Drive in Corpus Christi, Texas, has purchased 200 Teledex E Series hotel phones through Cetis channel partner Active Telephones. Active Telephones is a leader in hospitality communication solutions, including complete telephone systems, and wireless high-speed internet access products. Aloft Corpus Christie features modern guest rooms and 2,000 square feet of event space, conveniently located near military bases, energy companies, and popular beaches. Click here to book reservations at Aloft Corpus Christie, or call +1-361-852-0020. ...
StayNTouch® Announces New Webinar Series: “The Best-of-Breed Power of a Cloud PMS Ecosystem”
StayNTouch Inc. | January 4, 2018
New webinar series explores how hoteliers can drive revenues and differentiate their hotel concepts via the integration of unique software components into their Cloud PMS technology stack. Bethesda, MD (January 4, 2018) – A new webinar series, "The Best-of-Breed Power of a Cloud PMS Ecosystem" has been announced by StayNTouch®, a leader and innovator in mobile technology and Property Management Systems (PMS) for hotels. The 6-part series will run monthly from January through June and will feature a collection of hotel technology companies that represent the leading components of the Cloud PMS ecosystems. Traditionally, most ho...
Soboba Casino Resort to Implement Agilysys Hospitality Management Solutions to Improve Operational Efficiency and Deliver Better Customer Experiences
Agilysys | January 4, 2018
Tribal Gaming Property to Implement InfoGenesis® POS and Visual One® PMS at New Casino Resort ALPHARETTA, GA. — January 4, 2018— Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Soboba Casino in Riverside County, California will implement Agilysys' InfoGenesis® POS and Visual One® PMS solutions at their new replacement casino and resort set to open in 2018. Agilysys' solutions will help the new property optimize food and beverage operations, allow staff to easily manage reservations at the new hotel, and help build gu...
Guest Experience: How is it Changing the Future of the Hotel Business?
Deepak Chauhan | January 4, 2018
by Deepak Chauhan It is no secret that the key players and successful marketing strategies change dramatically over short periods of time. Hoteliers who fail to keep up with the ever-changing pace fall behind. Since the hospitality business is highly competitive, it is crucial to explore and invest in the latest and most effective tools that will likely increase the booking of your hotel, and hence the revenue. OTAs and Changing the Game: With the launch of the World Wide Web, hoteliers knew that this was the route to go. Marketers started to work on SEO in order to grant their hotels more visibility. It was true then as it is true now,...
Cendyn Chief Sales & Marketing Officer Tim Sullivan Named One of Top 25 Extraordinary Minds by HSMAI
Cendyn | January 3, 2018
Boca Raton, Florida – January 3, 2018 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, announced today that Chief Sales and Marketing Officer Tim Sullivan has been honored with the Top 25 Extraordinary Minds accolade by the Hospitality Sales & Marketing Association International. The HSMAI Top 25 Minds award recognizes leaders in sales, marketing and revenue optimization within the travel and hospitality industry who stand out through their creativity and innovation, cutting-edge campaigns, triumphs in challenging situations and efforts that resulted in dramatic gains. "T...
Modus Hotels Selects Vertical Booking CRS for Enterprise-Level Hotel Distribution Across Their Entire Portfolio
Modus Hotels | January 3, 2018
Portland, Ore – January 03, 2018 – Vertical Booking, a recognized leader in global reservation technology, is pleased to announce that Washington, D.C. based Modus Hotels has selected Vertical Booking to provide reservation solutions for their collection of boutique hotels. "We are in the business of creating personally delivered experiences that are focused on each guest," said Aaron Katz, President and CEO of Modus Hotels. "The best technology is a must have for us to meet the constant shifts in the industry, and our guests changing needs. Vertical Booking's proven solutions will empower Modus Hotels to become even more su...
Cal Ripken, Jr. Announced as Guest Speaker at the 2018 Inspire User Conference and Executive Summit
Agilysys | January 3, 2018
Baseball's "Iron Man" to Speak at Agilysys' Three-Day User Conference in Las Vegas ALPHARETTA, GA. — January 3, 2018 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that baseball's "Iron Man" Cal Ripken, Jr. will be a guest speaker at the upcoming Inspire User Conference and Executive Summit, hosted annually by Agilysys. The industry-leading event designed to help attendees build guest loyalty, grow revenue and learn how to protect their technology investment with new Agilysys products and capabilities, is always popular with Agilysys ...
How Hospitality Brands Can Give Prospects What They Want and When
Lure Agency | January 2, 2018
As a hospitality brand, you may have noticed that in today's digital world, it's harder than ever to catch a prospect's attention. With information so easily available to anyone searching for it, you may be wondering how you can make your content stand apart. How can you give your prospects what they want and when? Well, we've got the answer. Content personalization. The Future Of B2B Content Marketing … Personalization! Personalized content is a relatively new method of digital marketing that has proven super effective, for not only grabbing your prospect's attention but also building a stronger bond. If you've ever used Amazon ...
Closing Out 2017, North American Hoteliers See Solid Gains in Rates and Bookings
TravelClick | January 2, 2018
All Travel Segments End Year with Strong Revenue Per Available Room (RevPAR) in Q4 NEW YORK – January 2, 2018 – TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced new data from the Company's December 2017 North American Hospitality Review (NAHR). According to this data, as North American hoteliers transition from 2017 into the New Year, all travel segments in the fourth quarter of 2017 are experiencing growth in both average daily rates (ADR) and bookings, up 1.2 percent and 4.3 percent, respectively. TravelClick also found that RevPAR for these segments is up a not...
HEBS Digital’s Sister Company, Serenata IntraWare, Voted World’s Leading Hotel CRM Technology Provider by the World Travel Awards 2017
Serenata IntraWare | December 28, 2017
Summary: HEBS Digital's sister company, Serenata IntraWare, has been voted the World's Leading Hotel CRM Technology Provider by the World Travel Awards as part of the 2017 competition. The World Travel Awards honors global leaders and innovators in the travel and hospitality industry. New York, NY (December 28, 2017) – Serenata IntraWare, sister company to HEBS Digital and expert in CRM solutions, has been voted the World's Leading Hotel CRM Technology Provider by the World Travel Awards for the third consecutive year. This award is voted on by industry experts and peers and recognizes Serenata as one of the foremost authorities o...
The Importance of Data Transparency in Hotel Marketing
Tris Heaword | December 27, 2017
By Tris Heaword Data has been a boon to marketers, but the recent rise of big data and analytics has also led to a lack of data transparency. This has now become a big problem in the marketing sector. In fact, 64% of marketers say they're not clear about the origins of their data. Close to 25% of brand managers and agency buyers also admit they're unsure how frequently their data sources are refreshed. At Travel Tripper, we think the lack of data transparency is one of the biggest barriers for hotels' success. A lot of hospitality marketing agencies simply aren't transparent about their marketing metrics, and they don't allow hotels to ...
