Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Renowned MBA Professor Teams with Digital Workplace App Beekeeper Delivering Free Business School Insights to Front-Line Workers
Beekeeper | October 17, 2017
The 'Bee School' leadership series will begin streaming on beekeeper.io November 7; Led by Dr. Linda Herkenhoff of St. Mary's College of California, the course in open for registration SAN FRANCISCO, CA OCTOBER 17, 2017 - Digital workplace app Beekeeper today announced that registration is open for its inaugural webinar course, Bee School. Beekeeper's Bee School initiative brings knowledge on workplace dynamics and behavior out from behind the paywall of an MBA certificate, ensuring that managers in non-desk industries can lead their teams to unprecedented success. The weekly 45 minute sessions will commence November 7, led by Dr. Linda...
SiteMinder Named Among The Silicon Review’s 50 Best Companies to Watch
SiteMinder | October 17, 2017
Dallas, USA – A decade of market disruption has earned the global hotel industry's leading cloud platform, SiteMinder, a place on The Silicon Review's 2017 list of the '50 Best Companies to Watch'. The Silicon Review is one of the leading magazines for business and technology professionals around the world, focusing on innovative enterprise solutions developed by established industry providers. Explaining the reasons for SiteMinder's nomination, the magazine says: "The evolution to a level playing field for hotels has been one witnessed by SiteMinder – a company that, in 2006, disrupted the hospitality technology market by e...
Duetto Announces Revenue Strategy Partnership with Owner of Harry’s Home Hotels
Duetto | October 17, 2017
Austria's Ultsch Family Adopts GameChanger and ScoreBoard Applications in Plan to Expand Harry's Brand Innsbruck, Austria, 17 October, 2017 — Duetto, the hospitality industry's leader in Revenue Strategy technology, has partnered with Harry's Home, Adlers and Schwarzer Adler in Innsbruck, run by the influential Ultsch family, to bring the cloud-based applications GameChanger and ScoreBoard to Austria, Germany and Switzerland. "The DACH region is a place where our company and our approach to hotel Revenue Strategy have gained serious momentum, thanks to partners like the owner and operator of Harry's Home," said Patrick Bosworth, C...
Milestone Launches “True” Mobile First Hotel Website Design
Milestone | October 17, 2017
Milestone applies techniques from mobile apps to provide a true "mobile first" experience for its customers. Santa Clara, CA | October 17, 2017: Milestone announced today that it is launching a new website design product truer to the concept of "Mobile First." Our mobile first designs are a departure from the responsive technology that most sites employ, elevating the experience to what users want to do in every moment of the customer journey. "We recognized that most of the so-called mobile first website designs, are actually nothing more than responsive designs," said Benu Aggarwal, Milestone President and Founder. "Nearly all respons...
What is the ROI of Human Powered Website Live Chat?
Lodging Interactive | October 16, 2017
Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today offered some insightful looks into the return on investment of live chat for hotels. "I am often asked by hoteliers what is the return on investment, or ROI, when implementing a live chat service on their website," stated DJ Vallauri, Lodging Interactive's Founder and President. "Like any new product or service that is leading the way to something new and better for an industry, there is always a hesitation at first, as business operators attempt to justify the return on investment of this shiny,...
Hotel Lawyer: Tips on Negotiating Your Annual Hotel Budget
Jim Butler | October 16, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 16 October 2017 It is budget season again — that time when operators and owners sit down to agree on the financial blueprint for the next year. My partner Bob Braun has worked on many hundreds of hotel management agreements and issues arising under them. Today, he shares some insights about the how to maximize the budget opportunity for constructive dialog between owners and operators. It's Budget Season - What are you doing about it? by Robert E. Braun, Hotel Lawyer Importance of budgets It's hard to overstate the importance of a b...
Mövenpick Hotels & Resorts Joins TravelClick’s Market-Leading Demand360® Program
TravelClick | October 16, 2017
Demand360 Network of Global Data Providers Continues to Expand, Empowering More Hoteliers to Develop Strategies that Maximize Revenue NEW YORK – October 16, 2017 – TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, today announced a partnership with Mövenpick Hotels & Resorts, which is represented in 24 countries with 83 hotels, resorts and Nile cruises in operation, to join TravelClick's Demand360® program, a Hotelligence360® solution. This partnership further expands the Demand360 network of global data providers, giving hoteliers access to e...
Beekeeper Introduces Custom Integrations, Bringing Chat and Operations Under One Hub for 2 Billion Non-Desk Workers
Beekeeper | October 12, 2017
New additions to the Beekeeper platform merge legacy systems with proprietary communications tech tailor-made for non-desk workers. "The ability to integrate our HRIS with Beekeeper has been instrumental in automating administrative processes that were time-sensitive." Claudia Scherrer Domingos, Head of HR, Domino's Pizza SAN FRANCISCO, CA OCTOBER 12, 2017 - While many workplace tools specialize in peer-to-peer, top-down, or bottom-up communication, it is rare to encounter a workplace app that tackles all three. Running on the belief that an intuitive user interface (UI) and open communication builds cross-organizational trust, Beek...
Beekeeper Poises for Global Growth with Prominent Staffing Changes
Beekeeper | October 12, 2017
McCarthy, Slotosch and Frioli tasked with expanding the global reach of the company's digital-communications platform for geographically-displaced workforces and non-desk workers SAN FRANCISCO, CA OCTOBER 12, 2017 - Beekeeper, a workplace communication company focused on connecting non-desk workers and their employers, is announcing internal promotions and adding new talent to further support it swift growth and corporate directional changes. Cristian Grossmann, CEO, has appointed Corey McCarthy, former VP of Marketing North America, to VP of Global Marketing, and Andreas Slotosch, former Vice President of Global Marketing, to Vice Pres...
Faster, Nimbler Performance: UniFocus Boosts Its Industry-Leading Workforce Management Solutions with Hyper-Converged Infrastructure
UniFocus | October 12, 2017
DALLAS – Oct. 12, 2017 – UniFocus is adding hyper-converged infrastructure to its data center, underscoring its commitment to provide its partners with the industry's best-performing workforce management solutions. The Dallas-based organization is deploying Dell EMC VxRail Appliances – a significant investment that will translate into faster, more agile performance for users of its industry-leading LMS. "Hyper-converged infrastructure represents a substantial technological leap for data centers," said UniFocus Director of Infrastructure Mike Estes. "UniFocus is adopting the technology early so that our clients gain the...
Cendyn Nominated for Two World Travel Awards
Cendyn | October 12, 2017
Boca Raton, Florida – October 12, 2017 – Cendyn, the leading CRM and sales platform in the hospitality industry, has been nominated for two World Travel Awards; World's Leading Hotel CRM Technology Provider 2017 and World's Leading Data Driven Marketing Agency 2017. "It's an absolute honor to be nominated for the fourth year in a row" says Charles Deyo, President & CEO of Cendyn. "We have seen such incredible continued growth from both product suites and have an exciting roadmap in place for 2018 and beyond. This combined with our loyal clients benefiting from both our CRM Suite and Digital Marketing S...
Noble Investment Group Opens The Stateview, an Autograph Collection Hotel, on North Carolina State University’s Centennial Campus
Autograph Collection Hotels | October 11, 2017
RALEIGH, North Carolina – October 11, 2017 – Noble Investment Group has opened the StateView Hotel in the heart of North Carolina State University's Centennial Campus. The hotel provides an innovative, vibrant guest experience driven by state-of-the-art technology, interactive spaces and the spirit of the N.C. State Wolfpack. The hotel's university roots evoke both a sense of honoring the past and a collaborative, advanced look toward the future. Located on the serene setting of the shores of Lake Raleigh, the StateView provides an unmatched outdoor experience surrounded by a protected forest and walking trails, combining to...
“Our Operation Is Effortless and Guests Feel It” – Success Stories By Maestro PMS Clients from Large Scale Resorts to Boutique Indies
Maestro PMS | October 11, 2017
Flexibility, Customization and an Unlimited Database Make Maestro Ideal & Scalable for Indie Operators Markham, Ontario – October 11, 2017 – One size never fits all. That is why Maestro PMS leveraged its experience of four decades in hospitality to develop a property management suite of 20+ integrated modules. Maestro adapts perfectly to large, full-service independent hotels, resorts and multi-property groups, as well as luxury boutiques. This makes Maestro PMS property software ideal and scalable for virtually any operation. Barnsley Resort is a full-service luxury destination located in the Blue Ridge Mountains 60 mil...
Reinvigorate Your Guest Satisfaction Surveys
Larry Mogelonsky | October 11, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Does any hotel still offer customer satisfaction surveys? Do you, as a hotelier, rely upon comment cards as a quality control for your operations? A decade ago, the answer would undoubtedly be yes, but now it isn't so black-and-white. Let's reflect on what's happened, specifically related to the advent of internet-born travel websites. With the success of online review sites, including the behemoth that is TripAdvisor, it's all too easy to surmise that their growth was primarily because of how they aggregated hotels and cross-linked to OTA booking engines. However, we must also stom...
Two Roads Hospitality Selects NAVIS to Optimize Direct Channel Revenue
NAVIS | October 11, 2017
Award-winning international hotel management company expands partnership after properties using NAVIS solutions prove 'wildly successful.' BEND, Ore. (October 11, 2017) – Following a comprehensive review of available technology solutions, Two Roads Hospitality has selected NAVIS as their preferred partner for optimizing reservation sales and marketing. NAVIS, currently being used by 16 of their client properties, today announced that they have entered into an expanded business alliance which will benefit Two Roads Hospitality's collection of truly individual hotels, resorts, and vacation residences. Recognizing the positive impact...
Foxwoods Casino Goes All In With BirchStreet Procure-To-Pay Suite
BirchStreet Systems, Inc. | October 11, 2017
Newport Beach, CA – October 11, 2017 – Foxwoods Resort Casino has chosen the BirchStreet Procure-To-Pay suite for its entire campus of casinos, restaurants, hotels and convention spaces. The Mashantucket, Conn. property, which is the largest resort casino in North America, will use the BirchStreet eProcurement, AP 3-Way Auto-Matching, Food & Beverage Inventory Control, Recipe Management and Capital Projects modules. They will rely on BirchStreet to meet procurement needs for both direct- and indirect-spend items across the Foxwoods campus. Foxwoods's evaluation found BirchStreet to be a user-friendly system, that, with i...
Pivot Hotels Expands IDeaS’ Proven Revenue Management Technology to Multiple Properties
Pivot Hotels and Resorts | October 11, 2017
Luxury and lifestyle hospitality division of Davidson Hotels & Resorts amplifies portfolio performance with revenue technology Tweet: @IDeaS_RevOpt expands partnership with Pivot Hotels & Resorts with leading #RevenueManagement tools and services www.ideas.com/about/news MINNEAPOLIS – October 11, 2017 – IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, is pleased to announce the expansion of its relationship with Pivot Hotels and Resorts, the luxury and lifestyle operating division of Davidson Hotels and Resorts. With a growing collection of independent and ...
Crowne Plaza Hunter Valley Revolutionizes Hotel Guest Convenience with ASSA ABLOY Hospitality Mobile Access
ASSA ABLOY Hospitality | October 11, 2017
Australian luxury resort turns to leader in hospitality security technology to implement cutting edge digital key room access functionality Stockholm – October 11, 2017 – The Crowne Plaza Hunter Valley, an award-winning luxury resort in Australia, has successfully implemented several of ASSA ABLOY Hospitality's innovative security technologies, including ASSA ABLOY Hospitality Mobile Access, VingCard Signature RFID electronic locks and the Visionline online platform. The property, which is situated in the heart of the Hunter Valley wine region, is home to a variety of luxurious amenities, including a golf course, leisure ac...
How Hotel Technology Helps This Historic Hudson Valley Inn Do Everything From Feeding Their Geese to Turning Their Rooms
ALICE | October 10, 2017
Historic Hudson Valley bed and breakfast, Buttermilk Falls Inn, has selected ALICE's staff communications platform to improve employee communication and coordination across the 75-acre estate. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering. Although the Buttermilk property had modernized and expanded its offering many times since erection of the main inn building in 1764 (recent additions inclu...
M3 Unleashes New Mobile App to Increase Hoteliers’ Productivity
M3 | October 10, 2017
Budget and revenue data just a swipe away on both iOS and Android devices (GAINESVILLE, GA – 10/12/17) – It's a familiar story for hoteliers; there are simply not enough hours in the day to get all the work that needs to be done completed. To allow busy hotel owners and managers easier access to property financial data, at home and on the road, M3 has recently introduced its mobile app for both iOS and Android devices. The M3 mobile app enables hoteliers to securely access their data like never before, viewing real-time, mission-critical information like: Key Performance Indexes: Occupancy and ADR Rooms Rented Total Room...
Global Business Travelers Identify Top Challenges They Face on the Road
Sabre | October 10, 2017
ALEXANDRIA, Va.--October 10, 2017--Time spent in transit is the most challenging aspect of business travel, according to a new report released today by the GBTA Foundation – the education and research arm of the Global Business Travel Association. Layovers, changing a flight or train reservation mid-trip, the work environment while traveling and preparing expense reports also topped the list of most challenging aspects for North American business travelers. The study, Creating a Frictionless Travel Experience – North America, conducted in partnership with Sabre Corporation (NASDAQ:SABR), identifies the main challenges busine...
Hotels Are Leaving Money on the Table: StayNTouch Guide Explores Strategies for Maximizing Guest’s Share of Wallet
StayNTouch | October 10, 2017
Loyalty and bookings are not enough - hotels must increase guest spend Bethesda, MD (October 10, 2017) – In simple terms, share of wallet (SOW) is the percentage of a customer's total spending that is captured by a business. Today, hospitality technology leader StayNTouch® has launched a new guide aimed at helping hotels entice guests to increase the frequency and amount of their transactions each time they visit. Titled, 5 Easy Hacks to Supercharge Your On-Property Guest Spend, the strategies include profitable upsell and merchandising techniques, encouraging guests to stay more often and amplifying sales. Most hoteliers rea...
Hotels Should Already be Planning Their 2018 Summer Marketing Campaign, According to Industry Experts
Magnuson Worldwide | October 10, 2017
London UK/Spokane WA - October 10, 2017 - High season might have just drawn to a close but hotels should already be planning their marketing campaign for 2018, hospitality expert Magnuson Worldwide says. In a highly competitive sector, independent hoteliers are often too busy focusing on other areas to really put the time and resources necessary into effective marketing strategies. But they have the power to transform a hotel and deliver greater success. The summer months bring a huge number of opportunities for boutique hotels looking to expand their current customer base, with many local areas playing host to events and festivals. How...
Panasonic and Cetis Complete Interop Certification
Cetis | October 10, 2017
Cetis VoIP phones interop-certified with smart Panasonic business communication servers. Cetis, Inc. has announced that Teledex and TeleMatrix brand VoIP phones have been interop-certified by Panasonic, a leading global provider of Unified Communications and Collaboration (UCC) services. Teledex and TeleMatrix corded and cordless VoIP hotel phones by Cetis have been validated to be interoperable with the Panasonic KX-NS700, KX-NS700G, and KX-NS1000 communication servers. Cetis telephone models include Teledex M Series, Teledex E Series, Teledex I Series, TeleMatrix 9600 Series, and TeleMatrix 3300 Series. According to Oliver Bodden, Pro...
