Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
The Direct Booking Summit 2017: Day 1 Highlights
September 28, 2017
Hundreds of hoteliers joined us in New York today for the return of the Direct Booking Summit, and there was one clear message — hospitality begins online. Triptease's Chief Tease Charlie Osmond kicked off the event — the only one in the industry to focus solely on increasing direct bookings — by explaining why he believes bringing the magic of your hotel lobby onto your website is the next chapter in the Direct Booking Movement. He told the audience: "The next piece of the puzzle has to be improving guest experience. It's bringing that hospitality experience all the way through, before people arrive on your prope...
HEBS Digital Awarded Nine Travel Weekly Magellan Awards for its Website Design & Technology Solutions Built to Boost Customer Engagement and Direct Bo
Travel Weekly | September 28, 2017
New York, NY – September 28, 2017 – Travel Weekly announced the winners of the 2017 Magellan Awards, with HEBS Digital earning nine awards total. With entries from across the U.S. and around the world, the Magellan Award winners represent the best in the travel industry and salute the outstanding travel professionals behind it all. HEBS Digital earned the following Magellan Awards: Gold Awards: Pure Salt Luxury Hotels Website: a collection of two exquisite properties in the Mediterranean The Maven Website: a new, independent property located in Denver, Colorado Silver Awards: Atton Hotels Website: the leading chain of ...
Direct Booking Woes? Let Guests Buy Room Attributes!
Pierre Boettner, Founder and CEO, hospitalityPulse | September 28, 2017
By Pierre Boettner, Founder and CEO, hospitalityPulse It should come as no surprise that guests want to pick their rooms. According to a Hilton survey, 84% of business travelers want to choose their own room (Fortune). I'm not sure why leisure travelers don't have a say, but I'll tell you what both groups really want. It's not to pick their exact room. That requires too much energy, never mind knowledge of the hotel you plan staying at. Think if the car rental company asked you to pick your car down to the VIN number. No, thank you. But if they asked if I want Bluetooth, a sunroof, storage for more than two bags, and visual navigation&h...
Intelity Cites 5 Benefits of Budgeting for Mobile Device Management in 2018
Intelity | September 28, 2017
Mobile device management is fast becoming a major hospitality technology trend; more here…… [Orlando, Fla. – September 28, 2017] —With the hotel technology trend of bring-your-own-device (BYOD) among hotel guests and staff on the rise, the hospitality industry is finding that mobile device management (the administration of mobile devices, such as smartphones, tablet computers, laptops and desktop computers) for hotels is a necessary investment. More than half of all hotel guests will carry three or more devices with them while traveling, and you can bet that employees are also equipped with a variety of devices...
5 Guest Engagement Strategies Every Hotel Should Be Using
StayNTouch | September 28, 2017
New guide by StayNTouch explores the most effective ways any hotel can spark guest engagement to unlock exponential growth Bethesda, MD (September 28, 2017) – Today, StayNTouch® announced the release of a new guide, 5 Guest Engagement Strategies Every Hotel Should Be Using. The high-level publication outlines actionable tactics for hotels to amplify their connections with guests to win new business, increase satisfaction and gain a help them gain a competitive advantage. These days, guest engagement is more than just a buzzword. Hotels need to focus on guest engagement because it is a differentiator in today's marketplace and ...
September Outlook Provides Promising Signs for North American Hoteliers
TravelClick | September 28, 2017
Fourth Quarter Data Indicates Major Rebound Across All Travel Segments, Despite Slight Rate and Booking Declines Overall in Third Quarter of 2017 NEW YORK – September 28, 2017 – Heading into the last quarter of 2017, fourth quarter data is showing healthy gains across the board, despite slight declines in average daily rates (ADR) and bookings in the third quarter across all travel segments, down -0.5 percent and -0.2 percent respectively, according to new data from TravelClick's September 2017 North American Hospitality Review (NAHR). While group travel is down -0.3 percent in ADR and -4.6 percent in bookings during the thi...
The Rainmaker Group Wins Prestigious GGB Gaming & Technology Award
Rainmaker | September 28, 2017
Company's grouprev® Solution Takes Silver in 'Best Productivity Enhancement Technology' Category ALPHARETTA, GA. – Sept. 28, 2017 – The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue management software solutions, today announced that it has received the prestigious silver medal for its groundbreaking grouprev® solution in the 17th Annual GGB Gaming & Technology Awards. The award will be presented at next week's Global Gaming Expo (G2E) in Las Vegas. The Gaming & Technology Awards, sponsored by Global Gaming Business magazine, recognize excellence in innovation and practica...
All Forces That Do Not Respect the Law Become Tyrannical
Georges Panayotis | September 27, 2017
By Georges Panayotis Today, a major part of distribution and commercialization is in the hands of the Web giants. The advent of Internet has turned away a large share of clientele who were originally attracted by the force of yesteryear's hotel brands. While it should have allowed for substantial savings on the costs of headquarters in terms of commercialization, it is very difficult to evaluate because hotel chains have also let go of their assets, and a majority of hotels are in the hands of franchisees, who have now become the market's main operators. It would have been better if at the beginning they had done like airlines did with ...
Aptech’s Execuvue® Delivers Next-Day Portfolio Analysis for Multiproperty Operators
Aptech Computer Systems, Inc. | September 27, 2017
Execuvue Hospitality Business Intelligence Reports Put Performance Data in Operators' Hands In Time to Make a Financial Difference PITTSBURGH – September 27, 2017 – Accurate, next day financial reporting is essential for proactive profitability-focused operators. Comprehensive operations reports with dynamic drill down capability are like headlights that examine the factors that impact performance. They show managers and owners where their business is, how it got there, and illuminate what they need to change to make it better. "TPG Hotels & Resorts operates a portfolio of more than 50 hotels nationwide. Understanding wh...
Island Hospitality Management Selects BirchStreet eProcurement Platform
BirchStreet Systems, Inc. | September 27, 2017
Newport Beach, CA – September 27, 2017 – BirchStreet is pleased to announce that Island Hospitality Management selected the BirchStreet eProcurement platform for its entire hotel portfolio. West Palm Beach, Fla. based Island Hospitality Management operates a portfolio of 162 premium, select-service, upscale and extended-stay hotels under six different brands, located in 29 states and the District of Columbia. In selecting its eProcurement platform Island Hospitality had two primary criteria: to make it easy for its properties to order their food and beverage (F&B) items and for its hotel management and properties to be a...
Zaplox Expands Mobile Key Services Partnership With SkiStar Under Newly Signed Agreement
Zaplox AB | September 27, 2017
Zaplox, a market innovator of advanced mobile key services for the global hospitality industry, has recently signed an expanded agreement with SkiStar, a leading operator of Alpine ski resorts throughout Sweden, Norway and Austria. Under the newly expanded agreement which was signed in August, SkiStar properties that are equipped with digital key room access technology, will now be able to further enhance the guest experience by implementing the new Zaplox SDK solution and further customizing their proprietary mobile apps. With a 42 percent market share, SkiStar is recognized as one of the largest operators of Alpine ski resorts in the ...
‘SKYE’ Is the Limit for McLaren’s New Prestige Parramatta Hotel Project
McLaren Technologies Asia Pacific Pte Ltd | September 26, 2017
27 September 2017 – McLaren Technologies has completed a cutting edge, custom-designed installation in Parramatta (Western Sydney) at the city's spectacular new SKYE Hotel Suites Parramatta. The hotel, which marks the debut of the SKYE Hotel Suites brand for Australia, is Parramatta's first ever five-star hotel, setting a new standard of luxury for the destination regarded locally as Sydney's 'second' city. "Parramatta is proving itself a true rival to its Sydney CBD sister in terms of business, population and high culture," said McLaren Technologies Managing Director Matthew White. "We feel privileged for the chance to work with ...
Noble Investment Group Acquires Staybridge Suites Tysons Corner – McLean
Noble Investment Group | September 26, 2017
Atlanta, GA – September 26, 2017 – Noble Investment Group ("Noble") today announced the acquisition of the Staybridge Suites Tysons-McLean. The newly renovated, all-suite, extended-stay hotel is located in downtown McLean, part of the greater Tysons Corner market of Washington, D.C. The hotel is located in one the deepest corporate office markets in the United States with more than 28 million square feet of office space that is home to numerous Fortune 500 headquarters and many of the largest government agencies in the region. The hotel provides direct access to the Capital Beltway, the Dulles Toll Road and George ...
Tourism Businesses Need to Get On Board the Voice Search Revolution
MyTravelResearch.com | September 26, 2017
Optimise your digital presence online for the new conversational age. Voice search algorithms will do the rest for you. The travel industry in Asia Pacific should prepare itself to maximise business from voice searches online. Simply optimise your digital online presence by building reputation, trust, authority and relevance and the voice recognition algorithms of Google, Apple, Amazon and others will do the rest for you – mostly. That was the recommendation by Bronwyn White, tourism strategist and co-founder of MyTravelResearch.com. She was addressing an audience of tourism marketers at the Tourism Marketing Rockstar Convention, ...
FCS Computer Systems Raises Bar on Hotel Housekeeping Efficiency with Release of FCS Housekeeping V3.1
FCS | September 26, 2017
Industry leading housekeeping solution now available with enhanced features that further streamline staff efficiency while reducing operational costs. Singapore – 26 September, 2017- FCS Computer Systems, a leading global provider of comprehensive hospitality guest services applications and solution design services, has announced the General Availability (GA) of FCS Housekeeping V3.1 with new features that serve to further boost housekeeping department efficiency and guest satisfaction. The latest release includes the ability to implement task assignment rules that can adapt to changing priorities throughout the day. Other useful...
Mobile Check-In & Check-Out: There’s So Much More on the Way
September 26, 2017
Jos Schaap, CEO and Founder StayNTouch There has been a great deal written about how more and more people use mobile devices to book both air travel and make hotel reservations. There is little doubt that the proliferation of mobile devices within the travel ecosystem is increasing year over year. A Phocuswright research study in 2016 which focused on the mobile landscape outlined that travelers turn to their smartphones when deciding where to go, choosing travel products, during their trip and for sharing experiences. In another report from Phocuswright called Chat, Shop, Buy, released in April of 2016, researchers analyzed how travele...
BridgeStreet Global Hospitality and SiteMinder Connect in Pivotal Strategic Relationship for Business Travel
BridgeStreet Global Hospitality | September 26, 2017
Reston, USA – BridgeStreet Global Hospitality, the first OTA dedicated to business travel, has partnered with the global hotel industry's leading cloud platform, SiteMinder, to strengthen the visibility of serviced apartments around the world. The partnership sees BridgeStreet Global Hospitality join SiteMinder's vast supplier network of more than 350 distribution channels, and allows their supply to also be seen by business travelers worldwide. Leveraging exceptional client and supplier assets into a streamlined system that ultimately improves visibility, reliability and revenues, today's partnership is a definitive step toward u...
NAVIS Identifies New Direct Channel Strategy that Doubles Bookings
NAVIS | September 26, 2017
Top reservation sales and marketing technology provider for the hospitality industry reveals an all-new channel strategy that's disrupting the status quo, outlined in a new ebook and being showcased at upcoming events BEND, Ore. (September 26, 2017) – In their continuing effort to help lodging operators drive more profitable reservations, NAVIS has released a new e-book titled, The Holistic Approach to Direct Bookings: Integrating Online and Offline Efforts to Increase Revenue. The 18-page guide, available for download at https://learn.thenavisway.com/open-ebooks/direct-bookings-the-holistic-approach, is a must-read for hotel and ...
Agilysys Executives to Participate on Gaming Industry Panels at G2E 2017
Agilysys | September 26, 2017
CEO and Director of Product Management Each to Discuss Current Hospitality Trends ALPHARETTA, GA. — Sept. 26, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Ramesh Srinivasan, President and CEO, and Robert Rebholz, Director of Product Management, will be featured on industry panels at the upcoming Global Gaming Expo (G2E) in Las Vegas. Mr. Srinivasan will be a featured panelist for the: 'Hand in Hand - How Gaming and Non-Gaming Work Together" session, an open forum discussion centered on helping operators understand the big...
Expotel Hospitality to Open and Manage Historic 118 Room Hotel Indigo in Memphis, Tennessee
Expotel Hospitality | September 25, 2017
New Orleans, Louisiana, USA - August 25, 2017 - Expotel Hospitality (www.expotelhospitality.com), a New Orleans-based hotel management and development company, today announced it has signed an agreement to provide development consulting, pre-opening services, and post-opening operations management services for the previously announced adaptive re-use project of the circa 1963 former Holiday Inn in downtown Memphis. The iconic, "mid-century modern" structure on the corner of B.B. King Boulevard and Court Avenue will undergo an intensively thorough renovation to include all new mechanical, plumbing, and electrical, new guest room finishes...
Agilysys Provides Property Management Software to Hospitality School to Promote Practical Learning
Agilysys | September 25, 2017
ALPHARETTA, GA. and LAS VEGAS, NV — Sep. 25, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, and The International School of Hospitality (TISOH), today announced that Agilysys will provide their innovative rGuest Stay property management system for instructional use at the institution. This partnership which includes installation, training and support, will help ensure a practical learning experience for hotel operation students. "TISOH is all about practical learning. The ability for students to directly apply their classroom knowledge to real w...
HEBS Digital Wins 5 WebAwards for Industry-Leading Technology and Design
HEBS Digital | September 21, 2017
New York, NY – September 21, 2017 – HEBS Digital has won five WebAwards from the Web Marketing Association in the Hotel and Lodging category, including two Hotel and Lodging Standard of Excellence awards and 3 Outstanding Website awards. The firm that provides best-of-class hotel technology and solutions fundamental to engaging and acquiring hotel guests, increasing direct bookings, and lowering acquisition and distribution costs is proud to be included on the list of 2017 WebAward winners. HEBS Digital received the following WebAwards: Outstanding Website – Hotel and Lodging: Atton Hotels - the leading chain of loca...
Hotel Lawyer: Tax Alert for Partnerships and LLCs
Jim Butler | September 21, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 21 September 2017 - As of January 1, 2018 owners of General Partnerships, Limited Partnerships or multi-member Limited Liability Companies may soon find themselves economically liable for the unpaid tax of former partners/members of those entities. JMBM Tax Attorney Jamie Ogden briefly describes the new audit regime, who it affects, and what you need to do to protect yourself from uncertainties. Important tax news for owners of Partnerships and LLCs by Jamie Ogden, Tax Lawyer On June 13, 2017, the Treasury Department republished Proposed ...
GuestTek Expands Into Russia
September 21, 2017
GuestTek to provide broadband technology and interactive solutions to hotels throughout Russia. Calgary, Alberta – September 21, 2017 – GuestTek, global leader in broadband technology and interactive solutions for the hospitality industry, expands into Russia. Leading hotel brands plan to substantially expand their presence in Russia, and GuestTek is ready to partner with them to deliver a world-class guest experience. On September 21st, GuestTek President and CEO, Arnon Levy, traveled to Moscow and officially registered Limited Liability Company GuestTek Rus, finalizing the company's entry into the Russian market. GuestTek ...
