Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
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Technology
SiteMinder Partners With PriceTravel Holding and Despegar, Says It Is Committed to Latin America’s Hotels
PriceTravel Holding and Despegar | September 5, 2017
Dallas, USA – Four months since announcing Chile's RQ Grupo Hotelero as its 26,000th customer, the global hotel industry's leading cloud platform, SiteMinder, today reveals it is more committed than ever to supporting the burgeoning tourism industries across Latin America. The company has partnered with PriceTravel Holding and Despegar, two of the top online travel agencies within the region, to provide local hotels greater visibility within international source markets. The partnerships follow SiteMinder's strategic connectivity agreement with Best Day Travel Group announced in August. PriceTravel Holding's CEO, Esteban Vel&aacut...
Direct Booking Summit Americas is Only Three Weeks Away: Register Now for a 20% Discount
September 1, 2017
There's just three weeks to go until the return of the Direct Booking Summit and Hotel Online readers can now get their tickets at a staggering 20% off. The offer is available for both the Americas event in New York on September 27-28 and its sister conference in Barcelona on October 18-19. Just enter the code MEDIA20 when registering for tickets. DBS Americas > HERE DBS Europe > HERE This year's summit series will mark the opening of a new chapter of the Direct Booking Movement: ensuring that true hospitality begins on the website. These days we expect human voices and experiences online — anything less just disappoints. Ho...
Facebook & Instagram Help Put African Tourism on the Social Media Map
September 1, 2017
Attending the Annual World Tourism Conference in Rwanda, Facebook (www.Facebook.com) and Instagram representatives were in Kigali this week (28-31 August) to discuss and explore ways in which social media can be used to effectively drive tourism growth across the Continent. Showcasing how both platforms can be used as a tool to creatively help change the narrative of Africa as a tourist destination, the team also took part in a live panel discussion exploring the'Evolution of Online Travel and Lifestyle Tourism: Leveraging Africa's Diversity'. The event, developed by the Rwanda Development Board, the Corporate Council on Afr...
PwC’s Hospitality Directions Forecast
Hospitality Directions | August 31, 2017
As uncertainty weighs on the economy, softening lodging industry growth expected to continue Following a weak first quarter, the US economy strengthened in Q2. An initial second quarter GDP estimate of 2.7 percent and further solid contributions from consumer spending suggest that the US economy will remain on solid footing for the balance of 2017. Overall, moderate demand growth in Q2 supported increases in both occupancy and ADR, resulting in a RevPAR increase of 2.7 percent. Despite ongoing political uncertainty, consumer and business spending are expected to continue to support economic growth in the second-half of 2017. Benef...
Legal Issues When Working with Social Influencers in Travel
Nancy Huang | August 31, 2017
By Nancy Huang If hotel marketers' inboxes could talk, they would tell you that on any given day they likely receive double-digit numbers of potential collaboration proposals from social influencers. Influencer marketing offers brands the opportunity to increase the reach of their brand story and tap into networks where the influencer commands social clout. In a recent post, we established that influencer marketing has the potential to be an effective channel, but as long as it's built on a solid multi-channel marketing and conversion-optimized foundation. So what happens after you've said yes to working with a social influencer? Since ...
Kube Systems Portable Charging Solution is Supporting Restaurants’ Mobile Adoption Trends
Kube Systems | August 30, 2017
Enabling restaurant patrons to charge their mobile devices while dining will ensure a more pleasant mobile experience, including tableside ordering and paying from the customers' own mobile device [Jericho, NY——August 30, 2017] — The recent 2017 Customer Engagement Technology Study is revealing some exciting mobile trends for 2018, namely that the customer experience will be hyper mobile and personalized across the hospitality industry, especially for restaurants. According to the 6th annual report, 87% of restaurants plan to implement a comprehensive mobile experience for its customers next year, up from 41% in 2017. ...
AETHOS and 20|20 AssessSM Call for Participants in a Recruiting Game-Changer: Identifying Employees with the “X Factor”
20|20 Assess | August 30, 2017
August 30, 2017 – In a new global study, hospitality human capital advisory firm AETHOS Consulting Group and its performance management service 20|20 AssessSM are evaluating the unique and specific combination of core competencies, characteristics and attitudes of the most successful non-management employees in hospitality. "To date, no one has cracked the psychometric code for attitude, or what we call the 'Hospitality X-Factor,'" said AETHOS Consulting Group Managing Director Jim Houran, Ph.D, who oversees the firm's performance management advisory and its suite of software, 20|20 AssessSM. AETHOS' preliminary research suggests ...
StayNTouch Partners with Bunkhouse Group to Bring PMS Mobility to Independent Hotel Portfolio
StayNTouch Inc. | August 30, 2017
Bethesda, MD – AUGUST 30, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it's partnership with Bunkhouse Group of Austin, Texas where it plans to deploy its Rover PMS™ and Zest™ products across its seven hotels. In June StayNTouch successfully deployed the products at El Cosmico in Marfa, Texas. Bunkhouse will continue to expand its portfolio in the near future. "At Bunkhouse we create totally immersive experiences that extend beyond the typical front desk and the guest room," said Christian Strobel, President at Bunkhouse Group. "Many...
ALICE Raises $26 Million Series B Funding from Expedia, Inc.
ALICE | August 29, 2017
Latest funding round showcases continued momentum and growth within the hospitality technology industry New York, NY, August 30, 2017 – ALICE, an operations platform that empowers hotels to deliver a better guest experience through consistently excellent service, announced today it has secured $26 million in Series B funding from Expedia, Inc. (NASDAQ: EXPE), the world's largest online travel company. The completed investment makes Expedia® a majority shareholder in ALICE and deepens the commercial cooperation between the two companies that was originally established with an equity investment in 2015. ALICE intends to use the ...
Kube 5 Portable is Ideal for Powering Guests’ Mobile Devices During Hurricane Season
Kube Systems | August 29, 2017
Each Kube 5 Portable system provides charging for up to 30 people at any given time, regardless of the type of mobile device they need to power up, and it keeps devices charged for up to 9 hours [Jericho, NY——August 29, 2017] — The 2017 Atlantic hurricane season is underway, with more storms predicted than normal this year (three to six hurricanes, with one or two of them categorized as major storms through November) according to experts. But hurricanes aren't the only natural disaster threat. Fires, earthquakes and even acts of terrorism can have a devastating impact on your hotel business. If a hurricane or other dis...
Vizergy® Digital Marketing System Technology Stack Selected for Case Study by Nation’s Fastest Growing Data Centers
August 29, 2017
JACKSONVILLE, FL – Peak 10, the industry leader in IT infrastructure and security, highlights Vizergy's successful partnership in new case study. Vizergy provides stability, reliability and security to hospitality clients by combining proven digital marketing strategies, best-in-class marketing tools and their proprietary, cloud-based marketing system, hosted and supported by Peak 10, one of the nation's most advance data centers. There is no place for downtime in a digital world. Downtime can be detrimental to business for high-profile clients like Hard Rock Hotels and Cafes, Virgin Hotels or The Melting Pot restaurants, therefor...
Noble Investment Group Acquires Home2 Suites by Hilton Rock Hill | Charlotte
Noble Investment Group | August 29, 2017
ATLANTA, Aug. 29, 2017 -- Noble Investment Group ("Noble") today announced the acquisition of the Home2 Suites by Hilton Rock Hill | Charlotte. The contemporary, extended stay hotel opened in May 2017 in Rock Hill, South Carolina – a suburb of Charlotte. Rock Hill is home to numerous corporate demand generators who occupy more than 6.5 million square feet of office space, including well-renowned Knowledge Park. The hotel location offers easy circulation to the greater I-77 corridor which links Rock Hill directly to downtown Charlotte. The hotel is within walking distance to numerous restaurants and shops, as well as popu...
8 Steps to Transform the On-Property Guest Experience
August 29, 2017
Free guide from StayNTouch provides hoteliers with actionable tactics to create memorable moments during the guest stay that drive revenue, positive reviews and keep guests coming back Bethesda, MD (August 29, 2017) – Optimizing on-property guest experience is increasingly important. In fact, it frequently sits at the top of priorities for most hoteliers. Today, StayNTouch®, the leading innovator in mobile technology and Property Management Systems (PMS) for the hospitality industry, released a new guide titled, The 8 Steps to Transform Your Hotel's On-Property Guest Experience. Like most things in today's market place, guest ...
Rainmaker’s Angie Dobney Demonstrates Revenue and Guest Loyalty Optimization Strategies at BITAC Casino Resorts 2017
Rainmaker | August 28, 2017
Company's Vice president of Hospitality Solutions serving on expert panel showcasing how casino properties can increase revenue and lower costs while preserving guest satisfaction ALPHARETTA, GA – August 28, 2017 – The Rainmaker Group (Rainmaker), the hotel revenue and profit optimization cloud, has been tapped to share expert insight on revenue optimization and guest loyalty with attendees at this year's BITAC Casino Resorts conference. The conference kicked off on August 27 and runs until August 29 at the Four Seasons Hotel Toronto. The inaugural gaming-focused event serves to educate and strengthen relationships among ca...
EB-5 Financing Lawyer: What JMBM Does to Help Developers With EB-5 Construction Financing
Jim Butler | August 28, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 28 August 2017 Focus on helping developers Client confidentiality precludes us from listing clients and projects we have assisted with this program, but suffice it to say that some of the best known names in the business are tapping into this funding source to fill out their capital stack at a favorable cost. And we have helped some of the biggest and highest profile players. JMBM has closed more than $1.5 billion of EB-5 financing and has sourced more than half of that for our development clients. We specialize in representing developer...
Vertical Booking Increases Its Reach in North America
Vertical Booking | August 28, 2017
Portland, Ore – August 28, 2017 – Vertical Booking, a recognized leader in global reservation technology, is proud to announce the strategic growth of its operation, strengthening their reach in the North American market. Vertical Booking continues to add PMS interfaces to support its clients. This year, integrations to Anand Systems (ASI), StayNTouch and WebRezPro were added, bringing the total to more than 75 fully operational XML Property Management System interfaces. In addition, the company strengthened their offerings in metasearch, improved booking engine tools, and increased customization options available to indepen...
McLaren Technologies Completes Australia’s First Full-Service App Project Incorporating ‘Keyless’ Hotel Entry for Guests
McLaren Technologies Asia Pacific Pte Ltd | August 24, 2017
Schwartz Family Company invest in Intelity digital mobile key technology for new Crowne Plaza Hunter Valley mobile app SYDNEY, Australia - 28 August 2017 – The key to guest satisfaction, sustainability and overall hotel efficiency might actually be as simple as not making a traditional room key available. That's the theory spearheading the trend for keyless hotel room entry, currently making headlines in Australia. MiKEY, a mobile room key solution by Intelity, debuted at the Crowne Plaza Hunter Valley earlier this month, presented as part of an innovative new service app supplied and installed by Asia Pacific's leading hotel tech...
HEBS Digital Makes Inc. 5000 List of Fastest Growing Private Companies in America
HEBS Digital | August 24, 2017
SUMMARY: HEBS Digital is proud to announce their inclusion on the Inc. 5000 list for 2017 of fastest growing privately held companies, for the second time since 2012. NEW YORK, NY — August 24, 2017 — Inc. Magazine ranked HEBS Digital on its 36th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. HEBS Digital's accelerated global expansion provides more hoteliers with best-of-class hotel technology and solutions fundamental to engaging and acquiring hotel guests, increasing direct bookings, and lowering acquisition and distribution costs. This global strategy has led to remarkab...
Yes—Service is Selling, Too!
Gary Hernbroth | August 24, 2017
By Gary Hernbroth I don't know whether to laugh or cry when I hear someone say, "I'm not in sales, I'm in customer service." They apparently have not seen the light as to two important tenets that I've learned over my career, being on both sides of the sales and service coin: When you are selling someone something, you are providing a service to them; When you are giving someone customer service, you are in effect selling them something too. Here's why: When you sell a service or product, you are helping the person to get what they want, what they need, what they think they need, etc. The customer's percept...
GuestTek Appoints James Jessel as Vice President, Sales – Americas
GuestTek | August 24, 2017
Calgary, Alberta – August 24, 2017 – GuestTek, a global leader in broadband technology and interactive solutions for the hospitality industry, welcomes James Jessel as Vice President, Sales-Americas. Mr. Jessel has over 25 years of experience selling and marketing to the hospitality sector, most recently with Bulk TV & Internet as Vice President of Sales from 2012-2017. At the helm of DIRECTV's Commercial Division from 1998-2007, Mr. Jessel increased subscriber activations and revenue within the segment, culminating in exponential growth both regionally and nationally. With this depth of experience, Mr. Jessel is prepare...
Getting into the Mind Set of Budget Planning Season for 2018
the Author & HeBS Digital | August 23, 2017
A quick look at macro and micro travel trends in preparation for the fall budget planning season By Jason Price, EVP, HeBS Digital Budget season is fast approaching and next month HeBS Digital will publish its annual Smart Hoteliers' Guide to Budgeting for 2018. This popular guide provides hotel marketers with a blue print on where, what, and how for driving the direct online channel and shifting share away from the OTAs. The planning process should take a macro and micro view of the travel economy because the broader market does affect the economic conditions of your local and regional destination. Moving into 2018, travel supply a...
Maestro PMS Earns Repeat Business from Clients with Growing Portfolios
Maestro PMS | August 23, 2017
Independent Operators Expand, Install Maestro Multi-Property Web and Windows Solutions at Additional Properties August 23, 2017 – Markham, ON – Attendees at the 2017 STR Hotel Data Conference in Nashville learned the hospitality industry is enjoying its 7.5 year of RevPAR growth with two more solid years forecasted. Successful independent operators expand their portfolios, and many Maestro PMS users install additional Maestro property management software systems. Maestro property software centralizes guest data, integrates operations and offers mobile and browser based tools to increase staff efficiency and enhance guest ser...
Duetto and Constance Hotels & Resorts Announce Revenue Strategy Partnership
Duetto | August 23, 2017
Leading Hotelier in the Indian Ocean Resort Market Adopts Duetto's Cloud Applications Poste de Flacq, Mauritius, 23 August, 2017 — Duetto, the hospitality industry's leader in Revenue Strategy technology, has partnered with Constance Hotels & Resorts to bring the firm's cloud-based solutions to the seven Constance resorts in luxury destinations across the Indian Ocean. "Our agreement with Constance Hotels and Resorts shows the benefits of a new approach to Revenue Strategy in the luxury-resort sector, and we're pleased to count such a high-caliber hotel company as our newest partner," said Patrick Bosworth, Co-Founder and CEO ...
Indy Marriott Chooses TeleMatrix 3300 Series Hotel Phones
Cetis | August 22, 2017
Marriott Indianapolis Downtown purchases 500 TeleMatrix 3300MWD5 hotel phones. Marriott Indianapolis Downtown, located at 350 W. Maryland Street, Indianapolis, has purchased 500 new TeleMatrix 3300 Series analog corded telephones through Cetis channel partner Tel-Phone Resources. "Downtown Indy's favorite hotel is showing off a fresh new look. After months of planning and renovations, we are excited to introduce you to our newly renovated guest rooms. We've made a lot of changes that we know you'll love, including increasing our footprint from 622 rooms to 650 rooms, and re-imagining each space with bright and airy feel, sleek line...
