Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
The Rainmaker Group Ranks on Inc. 5000 List of America’s Fastest-growing Private Companies for Seventh Consecutive Year
Rainmaker | August 22, 2017
Alpharetta, Ga. – August 22, 2017 – The Rainmaker Group (Rainmaker), the hotel revenue and profit optimization cloud, is proud to announce that it has again ranked on the Inc. 5000 list of the fastest growing privately held companies in the U.S. for 2017, making it the seventh consecutive year to achieve this honor. With the addition of 2017, Rainmaker is now part of an elite two percent (2%) of companies that have had the honor of being listed seven times, and an even smaller percentage that have received this distinction for seven years consecutively. With a continuously expanding customer base, Rainmaker continues to rank...
Software Advice Names RMS in FrontRunners Quadrant for Hotel Management Software
August 22, 2017
Based on Gartner's methodology, RMS – The Hospitality Cloud is recognized as a leading cloud-based PMS provider for its strong product performance, price and customer satisfaction [SAN DIEGO, CALIF.— August 22, 2017] —RMS Hospitality Solutions has placed as a "Master" on the FrontRunners quadrant for hotel management software. More than 130 hotel management products were evaluated for this top honor. RMS achieved Master matrix ranking based on its value score of 3.99/5.0 and its capability score of 3.35/5.0, each of which were determined by customer reviews and product performance details. "RMS is pleased to be recogni...
EB-5 Financing Lawyer: Why You Do NOT Want to Form Your Own Regional Center
Jim Butler | August 22, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 04 August 2017 How should developers pursue EB-5 financing? Although the EB-5 immigrant visa program has been around since 1990, the current trend of using it as a source of financing for hotel and other real estate started 20 years later – around 2010. We worked on one of the first hotel EB-5 financings for the W Hotel & Residences in Hollywood, and we have since worked on more than 100 EB-5 projects all over the country. Now, the use of EB-5 financing for construction has gone mainstream. High profile EB-5 financing closings ...
Growing Team: NAVIS Expands Executive Team to Amplify Product and Service Innovations
NAVIS | August 22, 2017
Lodging technology leader appoints industry veterans to help blaze a new standard for technology, marketing, and client services BEND, Ore. (August 22, 2017) – NAVIS, the No. 1 reservation sales and marketing technology provider for the hospitality industry, today announced that Jeff Schuett has joined the company as Chief Technology Officer and Vice President of Technology. NAVIS has also promoted Brise Carpenter to Vice President of Client Success, and Jeff Robertson to Vice President of Marketing. The newly formed management roster is another key indicator of the company's momentum and record revenue in the company's recently c...
Cayman Islands Newest Addition, the Kimpton Seafire Resort & Spa, Manages Uniform Inventory with InvoTech Systems
InvoTech Systems, Inc. | August 21, 2017
InvoTech Uniform System Provides Cost Saving Benefits to New Caribbean Resort with Efficient Inventory Control and Accountability LOS ANGELES, CA – August 22, 2017 InvoTech Systems Inc. announces the recent implementation of its Uniform System at the Kimpton Seafire Resort & Spa, located on the Cayman Islands, west of the Caribbean Sea. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at the Kimpton Seafire Resort & Spa manages ...
Join Us for a Webinar: “How to Increase Customer Loyalty by Fully Integrating Guest Acquisition & Engagement”
HEBS Digital | August 21, 2017
According to Phocuswright, 79 percent of bookings on hotel websites were made by travelers that belonged to a hotel loyalty program or guest recognition program. As the travel planning landscape evolves, the more relevant content you deliver to the website visitor and your current and future potential guests, the better the engagement and the higher the conversions and revenues. HEBS Digital will host a webinar, "How to Increase Customer Loyalty by Fully Integrating Guest Acquisition & Engagement," on Thursday, August 24 at 2:00p.m. EST (11:00a.m. PST) to help hoteliers increase direct bookings and lessen dependency on the OTAs by p...
White Lodging Selects UniFocus’ Industry-Leading Labor Management Solution for Its Diverse Hotel Portfolio
White Lodging | August 21, 2017
DALLAS – Aug. 21, 2017 – White Lodging has selected UniFocus' industry-leading labor management system (LMS) for all of its 170 full- and select-service hotels throughout the U.S. The software has been installed at the first five full-service properties, including the JW Marriott Austin, where it has generated a 5:1 return. UniFocus also has contracted with White Lodging to provide consulting services to a select number of its hotels. The most comprehensive and robust LMS on the market today, UniFocus' LMS is also unique in its scalability, which helps companies like White Lodging manage the labor needs of a diverse and quic...
Fourth Quarter of 2017 Brings Brighter Outlook for North American Hoteliers
TravelClick | August 21, 2017
Third Quarter Data Still Inconsistent, but Final Months Indicate Rate and Bookings Growth NEW YORK – August 21, 2017 – While North American hoteliers continue to experience inconsistent booking growth during the third quarter of 2017, the fourth quarter brings long-awaited, welcomed news: healthy growth in both average daily rates (ADR) and bookings across all travel segments, according to new data from TravelClick's August 2017 North American Hospitality Review (NAHR). Overall, ADR is up 0.8 percent and committed occupancy* is up 4.4 percent in the fourth quarter. Additionally, the group and transient segments show particu...
SHR Buys European Firm Cross-Tinental
SHR | August 21, 2017
SHR expands its global reach by acquiring European hospitality tech consultancy firm HOUSTON, TX and BARCELONA, SPAIN, August 21, 2017 —SHR, Sceptre Hospitality Resources, a leading provider and pioneer in the field of hotel distribution technology, has purchased Cross-Tinental, a well-known leader in the European hospitality tech consultancy sector, and reseller for SHR products. This purchase serves to immediately jump start SHR's already growing European presence, giving the company a broader base to build upon in the coming years. "We were looking for very strong representation in the European market, now and for the future," ...
EB-5 Financing Lawyer: The 5 Questions Every Developer is Asking About EB-5 Financing
Jim Butler | August 18, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 18 August 2017 EB-5 financing has gone mainstream for hotel development The use of EB-5 financing has exploded over the past 8 years as an important funding source for new development – particularly for hotel developments. It is clearly now part of the "mainstream." It is used by many institutional players, including government entities such as port authorities, major hotel brands like Marriott and Hilton, and some of America's most successful and respected companies, such as Great Wolf Resorts, the Related Companies, and Silverste...
Demystifying the Digital Marketplace: Managing the Cost of Sales
August 17, 2017
By Maureen O'Hanlon HSMAI's Sales Advisory Board recently discussed Demystifying the Digital Marketplace, (available at no cost to HSMAI members, code "HSMAI2016"), and were joined in their discussion by Cindy Estis Green, co-author of the report and co-founder of Kalibri Labs. Part 1 of "DDM" is at a micro level, and describes the key players and current models. Part 2 focuses on hotel performance. Part 3, coming soon, will focus on what actions hoteliers can take to better manage their acquisition costs and reduce the cost of sales. Why should sales people care? How do changing distribution trends impact direct sales? Simply...
JMBM’s Global Hospitality Group Announces the Publication of an EB-5 Handbook for Developers
JMBM's Global Hospitality Group | August 17, 2017
LOS ANGELES--August 17, 2017--JMBM's Global Hospitality Group® and EB-5 Finance Group™ are pleased to announce the publication of The Developer's EB-5 Handbook for EB-5 Construction Financing, a "must-read" resource for developers who are considering using EB-5 financing to complete or enhance their capital stack for construction projects. This is the much talked-about and often (inappropriately) maligned EB-5 program, also known as the immigrant investment visa program. While there are many pending developments that could affect the EB-5 program, this is still a good time to learn how the program works and w...
How to Be Successful with Google Hotel Ads & Hotel Meta Search
GCommerce | August 17, 2017
By Lisa McCreary | GCommerce Solutions | Search Marketing Manager We're breaking down what hotel metasearch means, where it fits into your online marketing strategy and how you can be successful using this marketing channel. In the world of online travel first came the search engines, then the OTAs (online travel agencies, i.e. Expedia) and most recently the metasearch engine websites such as Trivago and Kayak. Hoteliers are forced to evolve and utilize new online channels to be visible and compete effectively online. But what is the most effective way for hotels to use these channels? Since the launch of Google's Hotel CPC program, hot...
SHR Named to Inc. 5000 List for Sixth Time
SHR | August 17, 2017
HOUSTON, TX, August 17, 2017—SHR, Sceptre Hospitality Resources, a leading provider and pioneer of advanced hotel distribution technologies, has been named to the Inc. 5000 list for the sixth consecutive year. The list is a prestigious and reputable annual ranking of the fastest-growing private companies in America, and serves as a celebration of innovation and entrepreneurial leadership, ranking companies by overall revenue growth over a three-year period. "To receive this distinction six years running is a true testament to the spirit of hard work and client commitment our team members embrace," said Rod Jimenez, CEO of SHR...
Participate in Major Industry Survey and Enter the Draw to Win a Ticket to the Direct Booking Summit 2017
August 16, 2017
Following on from last year's successes, the Direct Booking Summit returns this Fall to New York on the 27-28th September and Barcelona on the 18-19th October. The Summit is the world's largest conference dedicated to the Direct Booking Movement, and many of the world's leading hoteliers will be in attendance. The creation of the Summit was a natural progression from (its parent company) Triptease's significant focus on industry research. The company is of the view that it cannot truly help hoteliers unless it takes a wider view of the problems they face, and contributes to the conversations that may help to solve them. With this in min...
The Communications Hierarchy in Three Principles and Five Tips
Larry Mogelonsky | August 16, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) For going on a decade now, I've encouraged readers to reexamine their B2B and B2C communications in terms of how the medium impacts the message itself. To help organize my thoughts on the matter, I proposed a heirarchial flowchart outlining 13 different forms of modern communications based on the level of importance conveyed by each. My motivation for tackling this subject was the rise of email and mobile communications, both of which have had sweeping influences on how we behave and socialize. With each passing month, mobile becomes more significant as a channel, thus necessitating...
Hotel Las Américas Bolsters In-Room Security with ASSA ABLOY Hospitality’s Elsafe SENTINEL II Safes
ASSA ABLOY Hospitality | August 16, 2017
Five-star Colombian resort selects in-room safes from global leader in hotel security solutions to streamline maintenance efficiencies and offer secure, user-friendly experience for guests Stockholm – August 16, 2017 – Hotel Las Américas, a five star hotel located in Cartagena, Colombia, is further increasing onsite security with the installation of the Elsafe SENTINEL II in-room safes from ASSA ABLOY Hospitality in all 530 guestrooms at both Las Américas Casa de Playa and Las Américas Torre del Mar. Sitting on the shores of the Caribbean Sea, the hotel now offers guests an efficient and easily accessib...
Infographic: Facebook Marketing for Hotels – How To Guide
August 16, 2017
Infographic is brought to you courtesy of Killarney Hotels. ...
TRACK Releases First AI Powered Secure Messaging Platform for Homeaway and Airbnb
TRACK Hospitality Software | August 15, 2017
Cottage Grove, Minn.- In June, Homeaway announced that they would no longer pass along critical traveler contact information until a reservation is confirmed, creating concerns about the changing landscape of vacation rental listing sites. These changes by Homeaway have aligned them with the likes of Airbnb and traditional OTA's, creating increased concern and uncertainty for many vacation rental property managers and owners within the hospitality industry. Today, TRACK Hospitality Software (TRACK), the leading all-in-one cloud communications platform for the independent lodging industry, has announced the launch of the first Artificial...
EB-5 Financing Lawyer: EB-5 Construction Financing Term Sheet for Top Developers
Jim Butler | August 15, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 15 August 2017 EB-5 financing comes in many colors and shapes JMBM believes that for most developers, EB-5 financing is best structured as mezzanine debt or preferred equity, to optimize the total amount of financing and reduce the cost of the capital stack. Normally, senior construction debt (secured by a first priority lien) will be significantly cheaper than EB-5 money, but senior lenders (particularly if the subject project is a hotel) rarely lend more than 50% to 55% of the total cost of construction. Most of our clients like to use ...
Service Excellence and the Hotel Industry is in our DNA
August 15, 2017
Jos Schaap, CEO and Founder StayNTouch It is not very often that I write a self-serving article but I think it is important to note that, as a hotel technology company, service excellence is a key element within our DNA. It helps us deliver great technology to our hotel clients and the industry at large. Technology, at its foundation, is developed either to make one's life easier or to enable people to communicate more effectively. The problem with developing technology for technology's sake is that companies become too highly focused on the development of the technology, forgetting to understand its full impact on their end users and a...
Blockchain: Beyond the Hype
Tim Haynes | August 15, 2017
By Tim Haynes Note: This blockchain article is excerpted from Sabre Labs' 2017 Radar Report; check out the full report for a look at nine tech trends shaping the travel landscape. In the past two years, "blockchain" has become a magic word, able to open doors and investor wallets, panic industry juggernauts, and guarantee headlines. But much of its power comes from mystery and misunderstanding—we all know it's important, but not how to talk about it. And meanwhile, we see headlines touting all the ways blockchain is transforming whole spheres of society: finance, security, transportation, public information and beyond. BLOCKCHAIN ...
Meliá Hotels International Partners With Duetto to Transform Revenue Strategy
Duetto | August 15, 2017
Meliá goes even deeper into its ongoing digital transformation, to enhance the personalized guest experience Palma de Mallorca, Spain, Aug. 15, 2017 — Duetto, the hospitality industry's leader in Revenue Strategy technology, and Meliá Hotels International have partnered to implement Duetto's cloud-based solutions as part of the company's ongoing digital transformation. Meliá, one of the largest hotel companies in the world with seven brands and more than 370 hotels across 43 countries, has undertaken several initiatives to elevate its Revenue Strategy and digital-marketing and distribution capabilities. Its ad...
Use This Technology to Ensure a Seamless Post-Stay Guest Experience
ALICE | August 14, 2017
You're feeling rejuvenated on the tail end of a glorious island getaway, with the hotel quickly receding in your rearview mirror, when panic suddenly strikes. Shocked, you realize a pivotal personal item was left behind – your carry-on backpack – the one holding not only your half-devoured novel, but most importantly, your passport. With stress-induced clarity, you picture where it was left – in the hotel room wardrobe next to the safe. Speeding back to the hotel, you call to notify the staff of your urgent loss. When you arrive to the reception desk, not only is your bag missing, but it seems the multiple staff you as...
