Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Cloud Nine Hospitality to Develop New Cambria Hotel in Austin, Texas Set to Open in 2019
Cambria Hotels | July 11, 2017
ROCKVILLE, Md., July 11, 2017 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, has signed an agreement with Cloud Nine Hospitality, LLC, to develop a new Cambria hotel in Austin, Texas. The four-story, 134-room Cambria property will be located at the corner of E. Ben White Blvd. and E. Riverside Dr. Expected to open in 2019, the Cambria Hotel Austin Airport is near Austin Bergstrom International and just minutes from downtown. Often referred to as "Silicon Hills," Austin includes many high-tech company operations, including 3M, Apple, Google, Facebook, Dell and Silicon Laborator...
Announcing FindHotels.nyc – New Booking Platform for Booking NYC Hotel Association Members
the Hotel Association of New York City, Inc. | July 11, 2017
Hotel Association of New York City launches full service, one-stop booking platform providing travelers with safe and secure accommodations at NYC's best hotels NEW YORK (July 11, 2017) -- The more than 60 million visitors who travel annually to New York City now have a better way to search and book hotel accommodations in the Big Apple: FindHotels.nyc – a full service, one-stop booking site featuring all of New York City's best hotels. The new platform, launched this month by the Hotel Association of New York City (HANYC) in partnership with Kognitiv, provides nearly 300 member hotels with a direct-to-consumer platform where they...
Noble Investment Group Acquires Dual-branded Aloft Arundel Mills and Element Arundel Mills
Noble Investment Group | July 11, 2017
Atlanta, GA – July 11, 2017– Noble Investment Group ("Noble") today announced the acquisition of the dual-branded Aloft Arundel Mills and Element Arundel Mills. Located in the Baltimore-Washington Metropolitan area and proximate to BWI International Airport and Fort Meade, the hotels opened in 2009 and were renovated in 2015. The hotels are adjacent to Arundel Mills, the largest upscale retail center in the state of Maryland, and Maryland Live! Casino, one of the largest casino destinations in the United States with more than 260,000 square feet of gaming space. A prominent corporate center, the area is home to com...
UniFocus Survey Shows Correlation Between Employee Engagement and Guest Satisfaction
UniFocus | July 11, 2017
Best Western Hotels & Resorts Partners with UniFocus to Learn Key Finding DALLAS – July 11, 2017 – Best Western Hotels & Resorts has successfully beta-tested UniFocus' Pulse Survey solution in a group of its North American hotels to understand the impact of hotel employee engagement on guest satisfaction. Working collaboratively with a group of their independently owned and operated hotels, they gained a valuable new metric to quantify the value of hotel employee engagement. That benefit became clear when UniFocus shared aggregated summarized survey results that Best Western was able to compare with brand-level guest...
HEBS Digital Offers New Monthly Payment Options for Website Design and Technology That Allow Hoteliers to Utilize Their Approved OPEX Budget in Lieu o
HEBS Digital | July 10, 2017
SUMMARY: HEBS Digital announces monthly payment options that allow hoteliers to utilize their approved OPEX Budget in lieu of capital expenses to finance a revenue-driving website, and conversion-focused technology. NEW YORK, NY — July 10, 2017 — Many hoteliers know that they need a new responsive website and revamped digital presence, yet they don't have CAPEX budget left for the year. Instead of putting the most important and profitable revenue stream in danger by waiting for the next budget cycle, HEBS Digital offers new monthly payment options for website design and technology that allow hoteliers to utilize their approv...
Millennium Hotels and Resorts Expands Global Partnership with IDeaS
Millennium Hotels and Resorts | July 10, 2017
- Hotel group signs global agreement with IDeaS Revenue Solutions - New deal cements successful 18-year working relationship Tweet this: @millennium selects @IDeaS_RevOpt software for hotel profitability and #hotelanalytics #RevenueManagement www.ideas.com/news MINNEAPOLIS – July 10, 2017 – IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, is pleased to announce the signing of a new global agreement with leading global hotel group Millennium Hotels and Resorts (MHR). MHR has worked with IDeaS Revenue Solutions for more than 18 years and currently deploys the IDeaS R...
Techspitality – What the Heck Is It?
Karthik Namasivayam | July 10, 2017
By Karthik Namasivayam Recent technological advances, such as robotics, artificial intelligence and internet of things, are prompting a radical reevaluation of business models and operating structures. The hospitality industry is not immune to such assessments. A good starting point for an evaluation of business models and operating structures is the end point – the desired outcome of any process. Defining the end point permits the analyst to track back 'up' the value chain and identify areas of change, modification, elimination, strengthening, or improvement that will ensure the desired outcome. Broadly speaking a service outcome...
Your Hotel Horoscope, from the 2nd Edition of the Hotel360 Magazine
HEBS Digital | July 7, 2017
Summer's officially here (for half the globe, at least), and hoteliers worldwide have the opportunity to capitalize on the influx of eager travelers searching for a memorable getaway. However, every market is different, and your digital strategy should be a direct response to the conditions of your personal hospitality climate. What are you to expect in the coming months, and how should you respond? What characteristics of your hotel's destination should you focus on and mold your strategy around? Luckily, we've done the hard work for you. In this summer's Hotel Horoscope, we're advising twelve unique hotel markets on how to best optimi...
The Need to Use Smartphones and Other Personal Electronic Devices on Vacation Outweighs Cybersecurity Risks for Majority of Travelers
University of Phoenix | July 6, 2017
PHOENIX--July 6, 2017--University of Phoenix® today released the results of its summer travel cybersecurity survey, which found that while half of registered voters worry about cybersecurity risks while on vacation, 55 percent feel that the need to use personal devices outweighs those risks. "Vacations are often a time when we let our guard down, which can leave us vulnerable to hackers who want to steal personal information," said Dr. Kirsten Hoyt, academic dean, College of Information Systems & Technology at University of Phoenix. "Whether you are in another country or down the street, it is important for people to take precau...
Only a Few Days Left to Register for Milestone’s Digital Marketing Conference
Milestone | July 6, 2017
In less than 10 days, Milestone will be hosting our annual digital marketing conference July 17 and 18 at Hyatt Regency Chicago. Engage 2017 brings together a select group of digital marketing experts from the hospitality, finance and retail industry. You will have the opportunity to learn strategies rarely discussed in public forums, and be immersed in a full day of learning with co-attendees that represent some of the best-in-class practitioners of digital strategies. To highlight just a few of the amazing topics we will be discussing: Google's Head of Hospitality and Travel, Elizabeth Palomino, will be presenting The 3 'A's' of digit...
Why Hotel Distribution Is No Longer a Job, but a Button
Mateus Coelho | July 6, 2017
By Mateus Coelho, Regional Manager – Iberia and Brazil, SiteMinder I read an article recently about the slow demise of publishing. It looked into how publishing is hardly still an industry in today's day and age, thanks to platforms such as Wordpress which have empowered anybody, from any professional background, based anywhere in the world, to be a publisher of their own content – to a mass audience and in an instant, no less. It made me wonder whether – or, rather, hope that – one day soon, I'd be reading a similar article about the demise of slow, onerous and manual data entry at hotels. As both someone who fl...
How Your Hotel Can Win in a Mobile First World
Lisa McCreary | July 6, 2017
by Lisa McCreary | GCommerce Solutions | Search Marketing Manager The world has gone mobile and it shouldn't come as any surprise. How many hours do you clock per day on your mobile device? Google has been vocal about the importance of mobile for years and it's something that GCommerce has been preparing clients for since the first iPhone was released (that's dating back to 2007 for quick reference). First, a quick history of a few of Google's mobile-ly motivated actions. In 2013, Google Adwords transitioned to Enhanced Campaigns, effectively taking away the ability to target a campaign to only one device type. Why? Because they want yo...
TravelClick and Vacatia Integrate Systems to Serve the Resort Industry
TravelClick | July 6, 2017
TravelClick's OTA Connect, a New API for Distribution Partners, Allows for Faster, Easier Connections to Hotels and Resorts NEW YORK, N.Y., and SAN FRANCISCO, Calif., July 6, 2017 – TravelClick, the global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, and Vacatia, the resort marketplace for vacationing families and friends, announced today Vacatia's completed integration into TravelClick's Channel Management System through its new API (Application Programming Interface), OTA Connect. This follows the launch of TravelClick's OTA Connect, which provides a seamless connection for distr...
Transitioning Operations From Analog To Digital Has Been “Beyond Successful,” Says Clearwater General Manager
ALICE | July 5, 2017
New York, NY -- Clearwater institution Pier House 60 Marina Hotel and the nearby, newly opened Edge Hotel are both using ALICE's hotel technology platform to digitize their operations and provide conveniences to guests. The ALICE platform provides hotels with a full suite of task management and communication products for housekeeping, engineering, F&B, front desk, and concierge departments, as well as guest engagement tools, such as text messaging. Prior to implementing ALICE, Edge Hotel General Manager J.R. Patel, formerly GM of Pier House 60, talked about the "mounds and mounds" of paper required to manage operations at the Pier H...
Integration Partnership Underway for RMS and HomeAway
June 30, 2017
Through its popular Channel Manager, RMS Hospitality Solutions is adding two-way connectivity to the vacation rental marketplace leader [Toronto — June 30, 2017] — At HITEC, RMS North America President and General Manager Todd Sabo announced that integration is underway to add HomeAway to its growing list of Online Travel Agents. When complete, RMS Hospitality Solutions customers that feature fixed accommodations with kitchens (such as extended-stay hotels, vacation ownership brands, RV parks, cabins, lodges and more) will receive two-way connectivity between HomeAway and the RMS booking engine. "Initially we began discussio...
Africa’s Hospitality Sector Withstands Economic Headwinds
PwC | June 30, 2017
PwC's 7th edition of the 'Hotels Outlook: 2017-2021' projects that South African hotel room revenue will grow by 10.1% in 2017 to R17.5 billion JOHANNESBURG, South Africa, June 30, 2017/ -- South Africa's hospitality sector is poised for further growth in the next five years bolstered by inbound travelers amid a difficult and volatile economic climate. Pietro Calicchio, Hospitality & Gaming Industry Leader for PwC Southern Africa (www.PwC.co.za), says: "Africa's hotel sector has remained resilient in the face of strong economic headwinds." PwC's 7th edition of the 'Hotels Outlook: 2017-2021' projects that South African hotel room re...
10 Search Engine Marketing Trends Hotels Need To Know In 2017
Lisa McCreary | June 29, 2017
by Lisa McCreary | GCommerce Solutions | Search Marketing Manager The top search engine marketers in the world met over 3 days in Seattle to discuss and present current and future trends within the industry, covering everything from how to obtain position 0 in the SERP to the exciting future of Voice Search and everything in between. Here's a breakdown of what all hoteliers need to know about the present and future of search engine marketing for hotels. 1. ROBOTS ARE TAKING OVER! EMBRACE TECHNOLOGY AND START USING CHATBOTS. It's been proven for many years that live chat on your website boosts conversion rate but many hotels run into ope...
Indra to Replatform Its Leading TMS Solutions For Hotels Onto SAP S/4HANA
Indra | June 29, 2017
Indra, together with SAP, is capable of enabling the world's largest and most complex hotel enterprises to take control and run a live business with its TMS solutions Madrid, 29 June, 2017.- Indra, one of the world's leading global consulting and technology companies, has replatformed its Travel Management Suite (TMS) onto SAP's leading-edge cloud platform S/4HANA. It allows operating as a real-time enterprise with a single view of each guest. TMS will provide global, multi-property enterprises a single source of truth and visibility. SAP S/4HANA is an in-memory, fast relational database management system and it provides a platform ...
Sertifi Takes Frictionless Business Global with International Payments via CyberSource Payment Management Platform
Sertifi | June 29, 2017
Sertifi, a leader of the frictionless business movement, today announced it is integrating CyberSource payment acceptance capabilities into Sertifi Closing Pro+ to offer hospitality organizations around the world the ability to capture international digital payments at the time of eSignature. Sertifi Closing Pro+ picks up where traditional eSignatures leave off by allowing hotel properties and other hospitality businesses to quickly capture signed agreements and secure guest payments within minutes online. By adding the payment component to Sertifi Closing Pro+, the closing process is simple and secure for guests. Sales contracts, banqu...
IDeaS to roll out new revenue management solution and strategy services for Carlson Rezidor Hotel Group portfolio
Carlson Rezidor Hotel Group | June 28, 2017
IDeaS Revenue Solutions selected to drive revenue opportunities and strategy across more than 1,100 hotels Tweet this: .@carlsonrezidor selects @IDeaS_RevOpt to drive revenue management opportunities with #RevenueManagement technology www.ideas.com/news MINNEAPOLIS – June 28, 2017 – Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel companies, today announced a global partnership with IDeaS Revenue Solutions. The goal of the partnership is to increase revenue performance across the group's seven leading brands and more than 1,100 hotels. IDeaS Revenue Solutions is a leading provider of revenue man...
Le Pavillon Hotel Implements dormakaba Mobile Access in Combination with OpenKey App
dormakaba | June 28, 2017
Visit dormakaba in Booth #1901 at HITEC in Toronto JUNE 26-29 at the Metro Toronto Convention Centre Landmark New Orleans Le Pavillon Treats Guests to Convenience of Keyless Mobile Access MONTREAL, June 28, 2017 – dormakaba, one of the top three companies in the global market for access and security solutions, announced New Orleans' historic Le Pavillon went live with dormakaba's mobile access electronic door locks integrated with OpenKey app to enhance guest convenience. Le Pavillon is a historic, boutique hotel in the center of the New Orleans owned Ashford Hospitality Trust and managed by Remington Hotels. dormakaba manufactur...
SH Group Expands Relationship with Agilysys, Selecting InfoGenesis® POS, rGuest® Pay for 1 Hotel Brooklyn Bridge
Agilysys | June 28, 2017
New York City Hotel is the Fourth SH Group Property to Implement Agilysys Solutions ALPHARETTA, GA. — June 28, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that luxury boutique property 1 Hotel Brooklyn Bridge, which is managed by hotel brand management company SH Group, has implemented a suite of solutions from Agilysys, including InfoGenesis® POS, InfoGenesis® Flex and rGuest® Pay, to optimize food and beverage delivery and enhance guest service. Three other SH Group properties – 1 Hotel Central Park, 1 Hote...
Improve Organic Search Performance with Structured Data
GCommerce | June 27, 2017
Michael Orrison | GCommerce Solutions | Business Insights Analyst Many hoteliers have experienced a similar trend with their organic traffic from Google: it is decreasing. Over the last several years, Google has drastically changed the way they present websites on their result pages. Here, we will walk through some of the recent changes from Google's Result Pages, how they might be impacting organic search experience and a possible solution to help mitigate some of the negative impacts that websites might be experiencing. Around 2012 – Back in the glory days of search engines, the organic search results were displayed right up at ...
Infor Hospitality Continues to Gain Momentum
Infor | June 27, 2017
NEW YORK – June 27, 2017 – Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the continued momentum of Infor Hospitality. Hospitality-specific applications for the gaming, restaurant and hotel industries that deliver increased organizational visibility, modern user interfaces and flexible deployment options contributed to the welcoming and expansion of relationships with more than 3,000 organizations in fiscal year 2017. Some of the new Infor Hospitality customers or those who have expanded their existing relationships with Infor include Trump Hotels...
