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Technology
IDeaS Powers Advanced Pricing Strategy at HOTEL DU PONT
PM Hotel Group | June 8, 2017
Iconic luxury hotel automates revenue strategy with innovative technology MINNEAPOLIS – June 08, 2017 – IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced its partnership with leading U.S. hotel management company, PM Hotel Group. PM Hotel Group recently assumed management of the historic 217 room HOTEL DU PONT in Wilmington, Delaware, and quickly identified IDeaS' powerful, cloud-based solution as the ideal revenue fit for this independent property. HOTEL DU PONT will implement IDeaS G3 Revenue Management System (IDeaS G3 RMS) to take full advantage...
Milestone Launches New Corporate Website
Milestone | June 8, 2017
The newly redesigned Milestone website offers visitors richer insight into the Milestone value proposition and refreshes the brand. June 8, 2017, Santa Clara, CA – Milestone Inc. today announced the launch of a completely revised website. The website redesign has been in the works for months and is part of a continuing effort by Milestone to provide enhanced information about its growing portfolio of products, services and customers across hospitality, retail and financial services sectors. "The new Milestone website reflects our expanding commitment to providing services to the key industries that we serve," said Walter Pali...
In an Era of Luxury “Oversaturation,” the New Luxury for Hotels is Personal, Experiential, and Increasingly, Social, Says Local Measure Study
Local Measure | June 8, 2017
Incorporating the Latest Consumer Research, More than a Dozen International Hotel Trendsetters Weigh in on the Contours of Luxury in New eBook New York – 8 June 2017: Local Measure, the leading location-based social intelligence platform, released a hotel industry eBook on how consumers' perceptions of luxury are shaping the hospitality industry, and what hoteliers need to do to anticipate and meet the new standards. Incorporating comprehensive research from internationally renowned experts, the eBook concludes that in an era of seemingly endless luxury accommodation options, the new luxury is more basic – turning on hotelie...
How the Staff of a Midtown Manhattan Boutique Hotel Became Even More Productive Without Radio Communication
ALICE | June 7, 2017
New York, NY -- Luxury Midtown Manhattan boutique, Kimberly Hotel & Suites, has selected hospitality operations platform ALICE to improve staff communication and efficiency at the 194-room hotel. ALICE unites all staff departments together with a shared work management and communication system. The Kimberly Hotel's housekeeping, engineering, room service, front desk, and concierge teams have all been using ALICE since February 2017. Implementing ALICE has had an immediate impact on staff productivity throughout the hotel. Prior to ALICE, the Kimberly ran their operations with pen and paper, walkie talkies, and a fair bit of staff lo...
Owned by District Hotel Partners and Managed by Sequoia Hospitality, SpringHill Suites by Marriott Opens in South Jordan, Utah
SpringHill Suites by Marriott | June 7, 2017
South Jordan, UT – June 7, 2017 – Marriott International announced today that the SpringHill Suites by Marriott in South Jordan, Utah is scheduled to open today. The 111-suite hotel, located at 11280 South River Heights Drive, will operate as a Marriott franchise, owned by District Hotel Partners, LLC and managed by Sequoia Hospitality, LLC of Sandy, Utah. SpringHill Suites Salt Lake City-South Jordan is located just 17 miles from Salt Lake City International Airport, and 30 minutes from downtown Salt Lake City. The hotel offers guests convenient access to the Kennecott Copper Mine, the South Jordan Health Center and Jordan ...
Intelity to Debut ‘Unified Messaging Portal’ at HITEC Toronto
Intelity | June 7, 2017
With guest messaging becoming the new normal, Intelity will unveil a new module that enables hoteliers to include multi-channel messaging to its industry leading mobile app solutions; Visit Intelity in Booth #722 at HITEC, June 27 to 29, at the Metro Toronto Convention Centre [Orlando, Fla. – June 7, 2017] — With the expectation of mobile messaging between guests and hoteliers growing at an astonishing rate, Intelity will debut a new Unified Messaging Portal this month at HITEC that will make SMS communications for travelers easier than ever before. Available as a standalone channel or as part of the Intelity Ice Control S...
HEBS Digital Wins 8 Interactive Media Awards for 2017, Including 6 Best in Class
HEBS Digital | June 7, 2017
Summary: HEBS Digital has received eight Interactive Media Awards, six being "Best in Class" distinctions, the highest honor bestowed in the Hotel/Resort category for 2017. NEW YORK — June 7, 2017 — HEBS Digital is proud to announce that the company has been awarded six "Best in Class" and two "Outstanding Achievement" distinctions from the Interactive Media Awards in the Hotel/Resort category for 2017. The Interactive Media Awards recognize the highest standards of excellence in website design and development and honor organizations for their outstanding achievement. HEBS Digital and its hotel partners earned the following ...
8 Reasons Why Your Hotel Brand Needs a Mobile App to Succeed
Mike Murray, CEO at TripCraft | June 7, 2017
By Mike Murray CEO, TripCraft Mobile Alexa Robertson is traveling for business. At the airport, she pulls out her smartphone and opens her favorite hotel's mobile app. With a few finger taps, she requests an airport transfer and early check-in, receiving a confirmation notification within seconds. Upon entering the hotel, a welcome message pops up, complete with her booking information and room number. Skipping the front desk line, she heads directly to her room, unlocking it with the app's mobile key technology on her smartphone. A push notification offers her a discount on a spa service, and she immediately books a massage before maki...
Maestro PMS Brings Newest Cloud, Tablet, Mobile Solutions for Independents to HITEC
Maestro PMS | June 7, 2017
Maestro Delivers Operators Flexibility with Both Web Browser and Windows Based PMS Suite, On-Premise or in the Cloud; Contract E-Signature, Mobile Spa Provider Schedules, Tablet Operations and Mobile Check-Out Visit Maestro PMS in Booth #1219 at HITEC in Toronto JUNE 26-29 at the Metro Toronto Convention Centre Markham, Ontario – June 7, 2017 – Maestro PMS will arrive at HITEC 2017 in Toronto June 26-29 with a suite of new property software features and solutions to increase online and offline profitability and productivity for independent operators. Maestro continues to be the preferred technology solution provider of lea...
AccorHotels Signs Management Agreement with Queensway for ibis Styles – Nairobi, Westlands
TravelClick | June 6, 2017
NAIROBI, Kenya, 6 June 2017, - AccorHotels announced the signing of a management agreement to operate the currently branded Tune Hotel Westlands, Nairobi. This agreement will see AccorHotels relaunch the existing property under the ibis Styles brand during the second semester of the year. The signature ceremony took place at the hotel, in the presence of Naushad Jivraj, CEO of Queensway, Steven Daines, CEO of AccorHotels for Africa & Middle East and the group's New Businesses and Olivier Granet, Chief Operating Officer and Managing Director of AccorHotels Middle East & Africa. This agreement is an important step for AccorHot...
Bartech Bolsters Global Market Position with Expanded Presence in Asia, Latin America and Caribbean
Bartech | June 6, 2017
World leader in minibar technology expands customer base with installations at prominent properties in Macau, Guatemala, Honduras, Nicaragua, Colombia, the Dominican Republic and the Bahamas. Las Vegas — June 6, 2017 — Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, has significantly expanded its presence in some of the world's fasting growing travel markets, with recent installations at properties in seven key regions. Over the past year, new hotel properties in such far-flung international hot spots as Macau, the Dominican Republic and the Bahamas have all begun levera...
The Most Important Question Every Hotel Should Ask of Their Hotel Software Providers
June 6, 2017
By Jos Schaap, CEO, StayNTouch There are many important questions every hotelier should ask before investing in any new hotel software system. There are questions regarding features, functions, integration, SaaS or license, cloud or on premise, training - and the list goes on and on. Unfortunately, one of the big questions that often gets overlooked and doesn't get researched enough is the question of service and support. Service and support of your hotel software platform is integral to the success of your hotel on many levels. Yes, there may be the occasional hiccup during the initial implementation phase, but where the rubber meets t...
Scarlett Hotel Group Takes Over Management of Marriott Residence Inn in Downtown Clearwater
Scarlett Hotel Group | June 6, 2017
The Scarlett Hotel Group, a hospitality investment and management company founded by and for the next generation of hoteliers, is proud to announce it has taken over management of the Marriott Residence Inn in Downtown Clearwater. The 115-room property is proximate to Clearwater Beach, the #1 beach in the country (TripAdvisor 2016), Clearwater Marine Aquarium, Philadelphia Phillies Spring Training Stadium and is a short 25-minute drive from Tampa International Airport. Scarlett Hotel Group acquired the hotel in 2016 and the property fits within SHG's core focus of acquiring and managing first-class lodging assets throughout the coun...
TravelClick Awarded Three “Best in Class” Wins at 2017 Interactive Advertising Competition
TravelClick | June 6, 2017
TravelClick and its Hotel Clients Win Top Honors for Booking Engine, Guest Management and Video Solutions in the Hotel and Lodging Division NEW YORK, June 6, 2017 – TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, is pleased to announce that the Company has won top honors in three categories in the Interactive Advertising Competition's (IAC) Hotel and Lodging Division: Best Hotel and Lodging Interactive Application: TravelClick iHotelier Booking Engine 4.0 and The Cosmopolitan of Las Vegas Best Hotel and Lodging Online Newsletter Campaign: TravelClick Guest Mana...
Knowland Acquires Philadelphia Reader Board, Inc.
Knowland | June 6, 2017
Rosslyn, VA June 6— Knowland announced today that it has acquired Philadelphia Reader Board, Inc. effective June 1, 2017. Knowland is a globally recognized provider of meeting and group intelligence, offering powerful market analysis, competitive benchmarking, and lead generation tools. The company is headquartered in Rosslyn, Virginia, right outside the nation's capital. Philadelphia Reader Board, Inc. was founded in 2003 by hotel industry veteran Ken Simmons. Upon opening, the company made an immediate impact servicing hotels and CVB's, allowing sales teams to move market share and gain group revenue. "We are very excited to wel...
StayNTouch, SHR, and Rainmaker Announce Webinar to Optimize Connectivity between Hotel PMS/CRS/RO
StayNTouch | June 6, 2017
June 14th Webinar "Get the Balance Right: Mastering the PMS/CRS/RO Connection in a Changing Economy" offers a guide to maximizing the use and integration of key hotel systems June 6, 2017 – Bethesda – With HITEC quickly approaching, it's time to focus on your hotel's unique areas of opportunity. Join StayNTouch, SHR, and Rainmaker for a special LIVE event on Wed, June 14th at 1pm EDT/10am PDT, dedicated to de-mystifying and optimizing the PMS, CRS, and Revenue Optimization (RO) relationship to your best advantage. Click here to register for the "Get the Balance Right: Mastering the PMS/CRS/RO Connection in a Changing Econom...
You’re Invited to Rethink Your Hotel Technology with ALICE & Duetto
ALICE | June 5, 2017
Join ALICE and Duetto for a pre-HITEC conversation about rethinking your hotel technology. Hotels have invested in numerous technology systems to keep up with all the ways consumers can interact with them in the digital space, but are they set up to win in the future? Between a complex landscape of legacy technology, the abundance of analog operational processes, and a crowded field of providers trying to innovate in the hospitality space, many hotels have arrived at an expensive, inefficient tech stack. But advancements in cloud architecture and mobile technology represent an opportunity to migrate data and systems to an environment th...
Closing the Loop on the Travel Journey: Action Plan to Achieve a 360-Degree Past and Future Guest Engagement, Retention, and Acquisition Strategy
HEBS Digital | June 5, 2017
By Max Starkov and Margaret Mastrogiacomo Today's hotel planning and booking customer journey is becoming increasingly complex in this multi-device, multi-channel and multi-touch point digital landscape. In fact, according to Google, the average consumer engages in 38,983 digital micro-moments in just under two months. That's over 38,000 digital moments in a 60-day booking window. As consumers are living their lives digitally connected throughout these digital micro-moments, when they embark on the travel planning journey, which on average, includes 19 different touchpoints before making a booking (Google research), each one of these to...
Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?
Guestware | June 5, 2017
By Michael Benjamin, Co-founder and Owner, Guestware This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. That's right,old school paper logs are still widely used to maintain millions of dollars in physical assets, and to service another important asset - the guest! Most larger, full- service hotels use software to automate these processes, but the cost and complexity has been too much for many select service and smaller hotels. Until now. This is all changing rapidly as advancements in technology make this category ripe for adoption in the select service hotel market....
Summit Hotel Properties to Acquire Five-Hotel Portfolio from Xenia for $163 Million
Summit Hotel Properties | June 5, 2017
AUSTIN, Texas, June 5, 2017 -- Summit Hotel Properties, Inc. (NYSE: INN) ("Summit") and Xenia Hotels & Resorts, Inc. (NYSE: XHR) ("Xenia") today announced that the companies have executed a definitive agreement for an affiliate of Summit to acquire an 812-guestroom, five-hotel portfolio from Xenia for a total purchase price of $163 million, or approximately $201,000 per key. The portfolio includes the 203-guestroom Courtyard Fort Worth Downtown/Blackstone, the 123-guestroom Courtyard Kansas City Country Club Plaza, the 182-guestroom Courtyard Pittsburgh Downtown, the 116-guestroom Hampton Inn & Suites Baltimo...
ProfitSword Receives ‘Oustanding Achievement in Growth’ Award From Association for Corporate Growth
ProfitSword | June 5, 2017
Orlando, FL – June 5, 2017 – The Association for Corporate Growth (ACG), an organization dedicated to the support of mid-market corporations, has named ProfitSword as the 2017 SMART Award recipient in recognition of their growth within the hospitality technology industry. Founded in 2001, ProfitSword has experienced double-digit growth annually over the past 12 years and works with nearly 80 different hospitality companies representing 3,000+ hotels and restaurants worldwide. The Orlando Chapter of the Association for Corporate Growth (ACG Orlando) was formed in 2004, to connect growing businesses in Central Florida with loc...
Designed Around Hospitality Technology, Hotel VIA Set to Open in South Beach Neighborhood of San Francisco
Hotel VIA | June 2, 2017
(SAN FRANCISCO; June 2, 2017) – As the first newly constructed hotel since 2008 in San Francisco, Hotel VIA (138 King St.) seized the opportunity and fully integrated the latest hospitality technologies into the design of the hotel. In harmony with human interaction, Hotel VIA adds approachable yet elevated services aimed to appeal to tech-savvy travelers and traditionalists alike. Located in the South Beach neighborhood across from AT&T Park, the 159-room hotel will open in June 2017. "We wanted to create a boutique hotel and personalized hospitality experience that seamlessly blends into this modern mold," says Hotel VIA's D...
Zaplox Signs Agreement with US-based One Palm Apartments
Zaplox AB | June 2, 2017
Zaplox AB (Zaplox), a market innovator of advanced mobile key services, has signed an agreement with One Palm Apartments (One Palm), a luxury residential apartment community in Sarasota, Florida. Under the agreement, Zaplox will provide One Palm with a comprehensive solution in the form of a mobile app and administrative portal. The system will enable the distribution and management of personalized mobile keys, and provide a communication venue for management with the residents. The Zaplox mobile key solution offers great convenience to the residents of One Palm, a multifamily residential high-rise apartment community, by providing a p...
FCS Streamlines Connectivity and Efficiency with Integration of CosmoPMS and FCS Unicorn
FCS | June 1, 2017
Hospitality's premier PMS solution for smaller properties seamlessly connects all FCS solutions and third party systems via new Unicorn interface. Singapore – 1 June, 2017 – FCS Computer Systems (FCS), a leading provider of operations-enhancing technology solutions and services, has announced the integration of its FCS Unicorn call accounting and interface gateway solution with CosmoPMS, a cutting-edge SaaS-based property management platform designed specifically to meet the needs of smaller properties. As a solution that provides these hoteliers with the tools needed to streamline operations such as guest reservations, rat...
