Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Buffalo Lodging Associates Selects Think Simplicity as Its Cloud Communication Partner
Think Simplicity | May 24, 2023
Think Simplicity’s quick response and easy installation results in a new communication system after old PBX failure BONITA SPRINGS, Fla. May 24, 2023 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today Buffalo Lodging Associates, LLC, has selected Think Simplicity to provide cloud communication services at two properties in Florida and Connecticut. After an old PBX/phone system failed suddenly, Think Simplicity was called in to replace the system. While this is a unique situation, scheduling, coordinating, and installation of the comple...
IDeaS Named “RMS Platform of the Year” in Inaugural 2023 TravelTech Breakthrough Awards Program
IDeaS | May 24, 2023
Prestigious annual awards program recognizes standout travel technology companies, products, and services around the world MINNEAPOLIS—May 24, 2023—IDeaS Revenue Solutions, the world’s leading provider of automated revenue management software and services, has been selected as “RMS Platform of the Year” in the inaugural TravelTech Breakthrough Awards program conducted by TravelTech Breakthrough. This leading independent market intelligence organization evaluates and recognizes standout travel technology companies, products, and services around the globe. • IDeaS Function Space Revenue Management (FSRM), a module to G3 RMS ...
Nomadix Launches Trusted WiFi for Multi-Industry, Visitor-Based Networks
Nomadix | May 23, 2023
An easy to build and brand self-service Wi-Fi hotspot solution LOS ANGELES, Calif. – May 23, 2023 - Nomadix® Inc., bringing connected experiences to life, today announced the launch of Trusted WiFi, an off-the-shelf visitor Wi-Fi onboarding and management service, available as a module on its suite of internet gateways. The solution enables systems integrators and service providers to meet the growing demand for public Wi-Fi, while delivering quality and secure end-to-end wireless internet connectivity. It will extend Nomadix’s footprint into new verticals - from small independent companies to large multisite brands in retail...
ASSA ABLOY Global Solutions Named “Overall TravelTech Company of the Year” in 2023 TravelTech Breakthrough Awards Program
ASSA ABLOY Global Solutions | May 22, 2023
Prestigious Annual Awards Program Recognizes Standout Travel Technology Companies, Products, and Services Around the World Stockholm – May 22, 2023 – ASSA ABLOY Global Solutions today announced it has been selected as “Overall TravelTech Company of the Year” in the inaugural TravelTech Breakthrough Awards program conducted by TravelTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout travel technology companies, products and services around the globe. Recent advances by ASSA ABLOY Global Solutions that led to its being named this year’s winner include the unveiling o...
INTELITY CEO Robert Stevenson Named TravelTech CEO of the Year
INTELITY | May 19, 2023
The tech industry veteran drives INTELITY as it changes the landscape of guest experience and staff management technology Los Angeles, CA (May 19, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today that company CEO Robert Stevenson has been named the TravelTech CEO of the Year by the TravelTech Breakthrough Awards. With more than 1,250 nominations from across the world, the annual TravelTech Breakthrough Awards recognize the top companies, products, and services in the travel and hospitality technology industry as judged by senior industry professionals. As INTELITY CE...
GuestCast Named In-Room Entertainment Solution of the Year by 2023 TravelTech Breakthrough Awards
Hotel Internet Services, Inc. (HIS) | May 18, 2023
Innovative content streaming solution purpose-built for hotels earns recognition for addressing guest demands for a user-friendly, instantly personalized and secure in-room entertainment experience. CLEARWATER, Fla. — May 18, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is today proud to announce its winning of a TravelTech Breakthrough Award for its GuestCast streaming solution. GuestCast’s cutting-edge design and features ensured its place as the winner of the in-room entertainment solution of the year category, representing the industry’s latest ...
P3 Projects Significant Growth After Rolling Out Customized Booking Engine Across Omni Hotels & Resorts
P3 Hotel Software | May 17, 2023
Deployment of customized booking engine for Omni Hotels & Resorts contributes to P3 Hotel Software’s global expansion initiatives. May 17, 2023 — Dublin & Denver — Hotel technology company P3 is projecting significant growth in North America, following the deployment of a new customized booking engine for Omni Hotels & Resorts. The new booking engine elevates the guest’s online experience with an improved UX/UI design and ecommerce payment integrations, and enhanced online loyalty functionality for Select Guest. Loyalty members can now personalize their stay preferences, access to dashboards to view their progression...
Hotel Internet Services Earns RUCKUS Elite Partner Status for Expertise in Wired and Wireless Network Solutions
Hotel Internet Services, Inc. (HIS) | May 16, 2023
Leading hospitality connectivity solutions provider gains top tier status demonstrating completion of enhanced training and experience with leveraging the latest capabilities in internet access technology. CLEARWATER, Fla. — May 16, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, is today honored to announce its entry into the RUCKUS Ready Partner Program as an Elite member. A three-tier program created by CommScope, HIS with its Elite status is the highest level a solutions provider can earn and demonstrates the company’s extensive knowledge and experience with utilizing the industr...
Luxury San Francisco Hotel Simplifies Budgeting With Updated Accounting and Forecasting Solutions
Aptech Computer Systems Inc. | May 16, 2023
After switching its legacy accounting and budgeting software to PVNG and Targetvue by Aptech, the Hotel Nikko San Francisco is prioritizing operations above all else PITTSBURGH, May 16, 2023 — Business at the Hotel Nikko San Francisco is booming, especially since the property secured a spot on Forbes’ 2022 list of the 13 best hotels in San Francisco. With travelers’ eyes fixed on the luxury boutique hotel in Union Square, the hotel’s management team began looking for new financial management tools capable of delivering macro and micro analysis of numerous data sets and assisting with planning for future investments into the propert...
How Are Top Independent Resort Operators Leveraging Their Tech Stack to Increase Revenue?
Audrey MacRae | May 16, 2023
Resorts are embracing technology to improve cross-selling and ancillary revenue By Audrey MacRae Hotels are preparing for a busy summer of leisure travel, and for resort hotels across the industry, success during this period will be determined by their ability to improve ancillary revenue from across their property. Considering the limited available labor in the industry, hoteliers need to ensure their property has the right technology in place to maximize the return on their revenue-generating goods and services—especially independent operators. Unfortunately, not every hotel PMS is set up to offer the same advantages in resorts comp...
Beyond the Hype: The Rise of Conversational AI in Hospitality
Cendyn | May 15, 2023
The seemingly sudden impact of ChatGPT took many by surprise. But it was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI. You may recall the level of hype voice search once received in the travel sector. Throughout the 2010s, everyone was talking about the coming impact of voice search across a hotel’s marketing, distribution, and operations. Yet, the voice tsunami never landed on shore. Plagued by poor performance, to this day most voice assistants are barely capable of performing simple tasks — not to mention booking a trip. C...
Using Technology to Make Human Connections: Today’s Hotels Need Both Tech and the Human Touch
Aaron Shepherd | May 9, 2023
By Aaron Shepherd, the CEO and Co-Founder of APS (Above Property Services) Technology is transforming our world in real-time, at an increasingly blistering pace – but at what cost? This question continues to percolate in the background as exciting new innovations enter the fold, quickly stirring up mainstream interest and adoption. It’s a rather interesting duality; human nature informs our relentless pursuit of evolution. Still, many of us fear a future shaped so overwhelmingly by technology. Will tools like ChatGPT disrupt – and then eventually replace – entire industries? Will technological influence supersede human influence? ...
ASSA ABLOY Global Solutions Wins 2023 Red Dot Design Award for VingCard Novel
ASSA ABLOY Global Solutions | May 9, 2023
Next generation hotel door lock selected as winning solution by International jury of leading product design experts analyzing nominations from more than 60 countries. Stockholm –May 9, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, is honored to announce details on its latest award achievement with the naming of VingCard Novel as this year’s Product Design winner at the Red Dot Design Awards. Internationally recognized as one of the most sought after seals of high quality product design, the Red Dot Design Awards for 2023 saw approximately 20,000 entries take part...
Capsolve Announces Its Digital RFP Management Solution
Capsolve | May 8, 2023
This new online RFP Management solution streamlines the research and evaluation cycle of software, hardware and services for technology buyers from the golf, hotel and restaurant industries Bradenton, FL - Capsolve is releasing its launch version of a new digital RFP Management service. This online solution is designed to address the detractors that may occur during a vendor evaluation for either the buyer or seller of software, hardware or services. Capsolve encapsulated its evaluation knowledge into a collaborative, digital experience that facilitates and streamlines the RFP and Evaluation process. Restaurants, Golf & Country ...
AI’s New Era of Communication With ChatGPT Brings Concerns About Cybersecurity and Search Engine Ranking
GlobalData | May 5, 2023
The development of advanced language models such as ChatGPT (Generative Pre-trained Transform) has triggered discussions among companies regarding the potential risks associated with generative AI technology. While some believe that AI-powered products may improve efficiency and productivity, others worry about the impact on cybersecurity, search engine ranking, and profitability, says GlobalData, a leading data and analytics company. Misa Singh, Business Fundamentals Analyst at GlobalData, comments: “Since ChatGPT’s release, cybersecurity professionals have been concerned about the risks related to cybercrimes/threats. Additionally, i...
Nemacolin Turns to Hapi for Salesforce CRM Deployment
Hapi | May 4, 2023
Nemacolin has placed new emphasis on personalized guest experiences that will drive higher guest satisfaction scores and repeat business. MIAMI and FARMINGTON, Pa., May 4th, 2023 – Nemacolin, an award-winning, luxury destination resort nestles within 2,200-acres in the Laurel Highlands of southwestern Pennsylvania, has partnered with Hapi and Salesforce to roll out high-touch, personalized service across its entire campus, which includes lodging, restaurants and activities. In addition to two championship golf courses and a casino, Nemacolin features a salon, shops, an award-winning spa and a holistic healing center. Dining options i...
The Future May Be Niche Travel Distribution, An Example
Adam and Larry Mogelonsky | May 3, 2023
By Adam and Larry Mogelonsky The OTAs are big, really big, as are the property memberships for the likes of Marriott, Hilton, Accor, IHG and all the other multinational associations. There’s so much product choice and so much digital noise nowadays; how is a hotel customer supposed to find what they want? One answer may be ChatGPT and using AI as a virtual representation of a trusted travel advisor to design an entire travel itinerary. Another answer, though, is in the nichification of travel search websites around a given interest or psychographic. For this later case, we present to you an in-depth examination of a relatively new lau...
Hôtel 71 Deploys GuestCast by HIS to Address Modern Guest Demands for Instantly Personalized In-Room Entertainment
Hotel Internet Services, Inc. | May 2, 2023
High-end 60-room property ensures that each guest can effortlessly and securely access streaming subscriptions on guestroom televisions. QUEBEC CITY, Canada — May 2, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with elevating the in-room entertainment experiences of guests staying at Hôtel 71 with the implementation of its innovative GuestCast content streaming platform. A high-end hotel attracting guests from around the world who wish to experience Quebec’s unique vibe and culture, Hôtel 71 with QuestCast can now ensure complete g...
Cloud5 Earns Second Consecutive Win for Mitel’s Hospitality Partner of the Year
Cloud5 Communications | May 2, 2023
Hospitality’s leading provider of telecommunications technology receives latest recognition for continued excellence in supporting the communications needs of hotels and resorts. Chicago, IL. — May 2, 2023, Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced it has been named Mitel’s Hospitality Partner of the Year, Americas, for the second year in a row at Mitel’s 2023 Global Partner Awards Ceremony held earlier this month. Presented during the Mitel Next partner conference, Cloud5 was honored for its exc...
Think Visualization for the Hotel Metaverse
Adam and Larry Mogelonsky | April 26, 2023
By Adam Mogelonsky, Larry Mogelonsky Okay, the hype part for this new technology is clearly over (at least according to the Gartner Hype Cycle). But that doesn’t mean the metaverse is destined for a New Mexico landfill like all those unsold cartridges for the E.T. the Extra-Terrestrial video game. In fact, it’s the exact opposite, with travel and hospitality as two top beneficiaries. Think back, if you are old enough to do so, to a time just before the internet reached every home in America: the late 1990s. Just as the dotcom went from boom to bust, all the trolls came out from under their respective bridges to boastfully proclaim t...
Hospitality Financial Leadership – Why Technology Has the Hotel Business Bootstrapped
David Lund | April 24, 2023
By David Lund Bootstrapping is a statistical metric that uses random sample replacements. That definition is not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to alleviate or remove the problem that is literally at your feet. In the hotel world it is the operational technology stack that has us all bootstrapped. That is what this piece is all about. How we find ourselves in this predicament and how we might be able to literally run away from it. To understand and begin to solve this problem we need to look at our structure. In the broad...
ChatGPT, Generative AI, and the Future of Business Travel
GBTA | April 21, 2023
Since early 2023, ChatGPT has dominated the conversation in technology. Many have described this new AI tool as a “seismic shift” and “the biggest thing since the Internet.” To demonstrate the capability of ChatGPT, most of this article was generated by ChatGPT. All sections that were AI generated are noted as such. Is the AI-generated content perfectly composed, detail-rich, and ultra-nuanced? No. Is it simple to understand and surprisingly accurate? Absolutely. There’s no doubt that generative AI tools such as ChatGPT will have significant impacts on how business gets done, how we communicate, and even society at large. ...
Nomadix Approved for Choice Hotels Qualified Vendor Program
Nomadix | April 18, 2023
LOS ANGELES – April 18, 2023 — Nomadix® Inc., bringing connected experiences to life, today announced it was named a Qualified Vendor for Choice Hotels International, one of the largest lodging franchisors in the world with nearly 7,500 hotels across 46 countries and territories. Nomadix already enables connectivity for hundreds of Choice Hotels with its internet gateway technology. The Qualified Vendor Program brings Nomadix’s extended product portfolio to help every guest feel connected and at home at any of the Choice Hotels properties in the United States. “We are honored to be named as a Qualified Vendor for Choice Ho...
The Future of Hotel Cloud Telephony Is Single-Sourced, Affordable, and Globally Available
Speleos Dravillas | April 18, 2023
By Speleos Dravillas While other businesses and industries have transitioned easily to cloud-based PBX telephony, hospitality has been mostly left behind. There’s no doubt hotel telephony is complicated, and a few companies have attempted to make the transition to the cloud but have either outright failed or been slow to penetrate the market due to the inherent challenges. Facing more urgent economic pressures, hospitality general managers have a greater need now more than ever to consolidate voice and data. But in order to be successful, cloud-based PBX systems must have the technology, integration and disruptive pricing structure to...
