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Technology
HeBS Digital Recognized with Four Hermes Creative Awards for Excellence in Website Design and Emerging Technologies
HeBS Digital | April 20, 2017
Summary: HeBS Digital receives four Hermes Creative Awards, including Platinum and Gold, for excellence in emerging technologies and design in the Business-to-Consumer category for its innovative hotel websites. NEW YORK, NY — April 20, 2017 — HeBS Digital received a total of four accolades from the Hermes Creative Awards in recognition of excellence in website design and emerging technologies for its hotel partners. Winner of one Platinum and one Gold award, in addition to two Honorable Mentions, in the Business-to-Consumer category, HeBS Digital was selected among several thousand international entries from creative profes...
Save the Date: Milestone and Google to Host Webinar on Customer Journey, May 17 at 11:00am
Milestone | April 20, 2017
Learn how to monetize the customer journey from industry leaders April 20, 2017, Santa Clara, CA – Milestone announced today that it will be hosting a webinar in conjunction with Google titled Get the Most Bang for Your Buck out of the Customer Journey on Wednesday, May 17, 2017. "Making the best investment across the customer journey is critical to success," said Milestone CEO Anil Aggarwal, "and the key is insight into each stage and how to monetize the stages," continued Mr. Aggarwal. The Milestone/Google webinar will focus on three key areas of how the customer journey affects businesses today: Understanding the customer journ...
PressReader and Marriott International Partner to Redefine the Stay Experience
PressReader | April 19, 2017
PressReader is bringing more than 6,000 newspapers and magazines to every Marriott International and Marriott-owned hotel room in Europe. Guests can now download titles like The Guardian, Le Monde, Corriere della Serra, the Washington Post, Vogue, GQ and thousands more to their smartphones, tablets, or laptops without any subscription. They'll also receive extended access to the entire PressReader library for up to 48 hours after checking out. Simply visit the desktop platform or download the app using hotel Wifi to start reading. "We're reimagining how newspaper and magazine content is distributed to our guests. Through PressReader, we...
Travel Tripper, StayNTouch and SnapShot Reveal How to Build the Perfect Hotel Tech Stack in New Webinar
Travel Tripper | April 19, 2017
BETHESDA, MD—April 19, 2017—Travel Tripper, a full-service hotel technology provider with hotel booking and digital marketing solutions has teamed up with leading hotel PMS provider StayNTouch and hotel data company and marketplace SnapShot, for a joint webinar titled "Building the perfect hotel tech stack for your property." The event will assist hotels in building a robust hotel technology strategy that is sure to future-proof their property and better manage, sell, market and run their operations. The trio of hospitality industry experts will reveal tips and tools to help hotels engineer an effective technology stack In t...
Unico 20° 87° Riviera Maya Deploys Wireless Guestroom Streaming with BeyondTV by Hotel Internet Services
Hotel Internet Services, Inc. | April 19, 2017
All-inclusive Mexican resort caters to latest guestroom entertainment demands by allowing guests to stream content from guestroom televisions Riveria Maya, Mexico — April 19, 2017 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has implemented its wireless streaming solution, BeyondTV, at the Unico 20° 87° Riviera Maya in Riveria Maya, Mexico. A newly opened beach-facing property that offers stunning views of the Riviera Maya coastline, hotel leadership's decision to enhance its in-room entertainment services with BeyondTV comes as a result of ...
Noble Investment Group Completes Comprehensive Renovation of Courtyard by Marriott Chapel Hill, North Carolina
Noble Investment Group | April 18, 2017
Atlanta, GA (April 18, 2017) – Noble Investment Group ("Noble") today announced the Courtyard by Marriott Chapel Hill has completed a comprehensive enhancement of the entire hotel. Located immediately adjacent to the University of North Carolina at Chapel Hill and UNC Health Care, the hotel substantially upgraded its product amenities and technology in all guest rooms, public areas and meeting spaces which will provide a significantly enhanced experience for its guests. "We are thrilled to unveil the substantial upgrades to our award-winning hotel which will greatly enrich the overall experience for our guests visiting C...
These Major Trends Are Changing the Hospitality Industry, as You Know It
April 18, 2017
By Jos Schaap, CEO, and Founder, StayNTouch In the hospitality industry, the only thing that's constant is change. It's clear you can't talk about the hospitality industry these days without talking about disruption. As a hotelier, you need to constantly keep your pulse on emerging trends to avoid disappointing guests and falling behind competitors. The priority no longer lies in only increasing the number of guests you attract, but rather improving their experience to keep them coming back—whether it be online, on-property or across different touchpoints. Here are the three important changes that'll make (and continue to make) a ...
Lodging Interactive Launches Social Influencer Marketing Services for Hotels
Lodging Interactive | April 18, 2017
PARSIPPANY, NJ - April 18, 2017 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its Social Voices Influencer Marketing Services for the hospitality industry. Social Voices provides hotels with the ability to leverage the social influence of others to drive brand awareness and new revenue opportunities for their properties. "Influencer marketing is an emerging branding strategy for the hospitality industry and one that enhances a hotel's current social media marketing and engagement initiatives," said DJ Vallauri, Lodgin...
Respected Security Company York Access Control Endorses dormakaba Electronic Door Locks for All Projects
dormakaba | April 18, 2017
dormakaba Product Quality, Professional Tech Support, Service Earn Trust of Major National Lock Installation Company April 18, 2017 – MONTREAL – York Access Control, a wholly owned subsidiary of York Industries, Inc., installs thousands of electronic door locks for dozens of major-brand properties each month. Its five install teams are experienced with all lock brands and manage projects across North America, Hawaii and the Caribbean. "We work with several electronic door lock companies and dormakaba is the best in my opinion. I have learned to trust the high quality of their products." "They consistently provide everything ...
Duetto Provides Revenue Strategy Solutions for Oxford Corporate
Duetto | April 18, 2017
Duetto Brings Cloud-Based Profit Optimization and Revenue Intelligence Solutions to Hotels in 16 Cities in the Western U.S. New York, April 18, 2017 – Duetto, the market leader in hotel profit optimization technology, announced today that it is implementing its cloud-based Revenue Strategy solutions for Oxford Corporate, which owns and manages 18 hotels under the OXFORD hotel, Oxford Suites, Oxford Inn, and Cimarron Inn brands, in California, Oregon, Washington and Idaho. A deep integration with property management system RoomKeyPMS enables Oxford to fully optimize revenue and easily analyze company-wide performance with Duetto's ...
TrustYou Expands Presence in Southern Africa Through Strategic Alliance with Distribution Partner Rainmaker Digital
TrustYou | April 18, 2017
Munich, 18 April 2017 – The world's largest guest feedback platform, TrustYou, places a higher emphasis on its presence in Southern Africa and introduces digital marketing expert rainmaker Digital as distribution partner. The Namibia-based company is specialized in managing and optimizing the entire digital presence and marketing for hotels, lodges, guesthouses, and tour operators located in Southern Africa. TrustYou's guest feedback platform and all of its features are now seamlessly included into the "5 Stages of Digital Success" program that rainmaker digital offers its clients. The partnership between rainmaker and TrustYou wi...
4 Ways Concierges Can Use Technology to Craft the Guest Experience
ALICE | April 17, 2017
The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience. by Alex Shashou Whether it's booking travel online, buying a book or watching porn, for years, the role of technology has been to improve our access to information and our ability to act on that information. As a result, consumers have become increasingly independent and able to satisfy their needs through technology. In economics this is called disintermediation - the removal of intermediaries from a supply chain, or the "cutting out of the middlemen" in connection ...
Clairvoyix Marketing Automation Clients Surpass $50 Billion In Tracked Revenue
The Prism Partnership | April 17, 2017
Hospitality industry's leading enterprise class marketing automation company continues to unlock guest value hidden in client PMS and CRS data LAS VEGAS, NV (April 17, 2017) – Clairvoyix, the leader in enterprise class, hospitality-specific marketing automation, announces a new milestone in tracked client revenue, surpassing $50 billion from imported guest check-out folios. Clairvoyix achieved this milestone through year-over-year growth and because the solution imports all guest folios and tracks all revenue, including golf, spa, retail, fine dining and of course room revenue. "Many valuable guests aren't willing to join a loyalt...
HMC Appoints Brady Armstrong Area Director of Sales & Marketing
Hospitality Management Corporation (HMC) | April 17, 2017
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to add Brady Armstrong to the Sales & Marketing team as Area Director of Sales. Armstrong will be responsible for top line revenue for a select group of HMC managed hotels in the Oil and Gas regions of South and West Texas. He will also oversee sales and marketing efforts, inclusive of weekly sales calls, account positioning, reporting and facilitating cross-sell opportunities. Armstrong will provide strategic key account management for targeted Oil and Shale accounts ensuring symbiotic relationships are shared across the HMC oi...
% New Sessions Missing – Change May Be Coming To Google Analytics Default Metrics
GCommerce | April 17, 2017
Michael Orrison | GCommerce Solutions | Business Insights Analyst For users of Google's Premium Analytics services, you may have noticed a slight change in the way that default metrics are being displayed. Google has removed the % New Sessions, added in Number of Sessions per User and New Users. They have also re-ordered the metrics to show Users and New Users ahead of Sessions. Current View, Sessions-First: New View, Users First: Current View, Sessions First: They haven't taken this metric away, but it is no longer in the default view for any of the main Reporting Tables: New View, Users First: % New Sessions can still be viewed ...
JMBM’s 27th Annual Meet the Money® National Hotel Finance and Investment Conference
April 13, 2017
LOS ANGELES--April 13, 2017--The Meet the Money® 2017 conference will bring hospitality industry leaders together from May 8-10 in Los Angeles at the Hyatt Regency Hotel LAX. This marks the conference's 27th year, where hotel owners, operators, developers, consultants, investors, brands, lenders and other capital providers will gather to get deals done and discuss and catch up on the latest issues and opportunities involving the hotel industry. "This year's conference is particularly important," said Jim Butler, Chairman of JMBM's Global Hospitality Group®. "The hospitality industry is at an interesting po...
Angie Hospitality Brings Voice-Based Guestroom Technology to Forefront of Industry as Winner of HTNG’s 2017 TechOvation Award
Angie Hospitality | April 13, 2017
World's first proprietary voice-activated guestroom assistant, secure Wi-Fi access point and integrated room control device wins prestigious industry accolade during official unveiling at HT-NEXT San Jose, CA – April 13, 2017 – Angie Hospitality, the creator of Angie, a revolutionary voice-based hotel guestroom technology solution, is excited to announce that it has been awarded the 2017 TechOvation Award by HTNG during HT-NEXT in Orlando, Florida. A revolutionary technology platform designed to take the hotel guest experience to the next level, while enhancing operational efficiency and revenue, Angie was officially launche...
HeBS Digital Honored with Five Internet Advertising Competition (IAC) Awards, Including Best Hotel & Lodging Website
HeBS Digital | April 12, 2017
Summary: HeBS Digital is the recipient of four Internet Advertising Competition Awards (IAC) including one for Best Hotel & Lodging Website for The Maven Hotel at Dairy Block in Denver, Colorado. NEW YORK, NY — April 12, 2017 — HeBS Digital was awarded with 'Best Hotel & Lodging Website' by the Internet Advertising Awards for Sage Hospitality's The Maven Hotel website, along with four additional 'Outstanding Website' awards. These innovative, conversion-focused websites are backed by the award-winning smartCMS® website technology platform andshowcases each property's unique features and value proposition. Through...
Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking
Maestro PMS | April 12, 2017
PMS Tools that Drive Online Hotel Reservations for Independents: Multi OTA Channel Parity, Revenue-Raising Online Packages, and Instant Cross-Channel Yield Rate Optimization Markham, Ontario – April 12, 2017 – Hotel operators are continuously faced with emerging regional and international competition for guest business. Travelers have a choice. Hoteliers do not. To remain competitive they must have a persuasive online presence with price parity across multiple booking channels. Independent operators previously had to spend hours manually updating their channels for online hotel reservations. Not anymore. Maestro PMS worked ...
Tambourine Shares 20 Surprising Digital Marketing Stats Every Hotel Marketer Should Know
Tambourine | April 12, 2017
We dug up these 20 digital marketing nuggets (across all industries) to help you benchmark your efforts and determine which efforts are worth while. Hotel Email Marketing Despite all the attention given to social media marketing and mobile marketing, email marketing still holds a place as one of the most successful online marketing platforms. Targeted emails sent to segmented lists generate 58% of all digital revenue (The Direct Marketing Association, 2015). 86% of consumers prefer companies that send promotional emails monthly, while only 15% would like to receive them daily (Statista, 2015). 48% of emails are opened using a smartp...
StayNTouch Partners with Orchard International Group
StayNTouch | April 12, 2017
San Francisco Hotel Group Selects StayNTouch's Cloud-Based PMS Solutions Bethesda, MD – APRIL 12, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Rover PMS™ and Zest™ solutions at San Francisco's 104-room Orchard Hotel and at 86-room sister-property Orchard Garden Hotel. "Our old PMS was archaic, non-intuitive and cumbersome," said Juan Bueno, General Manager at Orchard International Group. "We knew we had to make the a change. Over a six-month period, we reviewed about seven different contenders. The team and the products at S...
RMS Property Management Solution Now Available as a FedRAMP Compliant Cloud Service for U.S. Department of Defense and Civilian Agencies
April 12, 2017
[SAN DIEGO, CALIF.— April 12, 2017] —RMS North America today announced that its RMS – The Hospitality Cloud platform (comprised of web-based modules for property management, point of sale, channel management, booking engine, guest marketing, business intelligence and more) is now available as a FedRAMP authorized cloud service through Project Hosts' Federal Private Cloud. U.S. government Department of Defense and Civilian agencies in need of a comprehensive property management, reservation, point of sale and dining-management solution can now gain immediate access to the RMS – The Hospitality Cloud solution from ...
Game Theory and Managing Change In Hotels
Pierre Boettner, Founder and CEO, hospitalityPulse | April 11, 2017
by Pierre Boettner Perhaps it was the surreal location that inspired it, but last week as we introduced pulseLink at the Atlantis resort in Dubai, I had a moment of clarity about how hotels change processes. As we watched the staff navigate the nascent stages of using a new tool—a tool that will make them more efficient and effective at their jobs—I noticed their resistance. Some staff wanted to go around the new system, straight to the PMS. I've seen this desire to bypass a new tool or system before, and not just with room allocation. It happens with plenty of systems that engage with the PMS. As I observed this typical beh...
The Changing Face of Hotel Tech
Mike Ford, Co-founder and Managing Director, SiteMinder | April 11, 2017
by Mike Ford We work in an exciting industry. Each day brings something new in the world of online hospitality and, last week, it was AccorHotels' acquisition of Availpro, one of our European competitors. It's a well-deserved outcome for the Availpro team, which has created a substantial business serving a meaningful segment of the French hospitality market. A CONTINUING TREND Consolidation in the hotel tech industry continues its march and in the last few years we have seen a significant number of deals. Here are just some examples: Buuteeq, PriceMatch and Hotel Ninjas acquired by Priceline Group (owner of Booking.com) Hetras PMS, S...
