Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Data Centers Prepare for Tomorrow’s Zettabytes
JLL Real Views | March 9, 2017
Whether we're watching a live video stream of a corporate update from our desks, managing a corporate photo database while flexi-working or settling down at home to watch the latest episode of that must-see series, we're consuming more online data than ever before. By 2020, Cisco estimates that annual global internet traffic will pass the zettabyte threshold, or more than 931 billion gigabytes. By Cisco's math, that is the gigabyte equivalent of every movie ever made crossing the global internet every two minutes, or 58 million DVDs per hour. For consumers, that means an estimated 9.6 billion fixed residential devices and connections, i...
AETHOS Consulting Group Releases Corporate Governing Practices Report: Insights on Hospitality Governance in an Ever-Changing Political Landscape
AETHOS Consulting Group | March 9, 2017
According to AETHOS Consulting Group, a leading global hospitality advisory firm, the best corporate board in the hospitality industry belonged to Ryman Entertainment. Results of the annual survey are delineated in the AETHOS 2016 Corporate Governing Practices report. A total of 54 national and international companies were carefully studied for this year's survey. The study examines five key areas of corporate governance, including board makeup, independence, committee structure, and pay-for-performance, in determining a governance score for each company. "Ryman Entertainment made a big push to the top spot this year with solid...
Agilysys’ Rob Jacks to Give Keynote Address at Academy of Hospitality and Tourism Meeting in Las Vegas
Agilysys | March 9, 2017
Agilysys Employees Mentor Students Interested in Hospitality Technology Careers ALPHARETTA, GA — March 9, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Rob Jacks, the company's vice president of professional services, will give the keynote address at the quarterly meeting of the Academy of Hospitality and Tourism (AOHT) in Las Vegas. The meeting, which will be held March 15 at Valley High School, will focus on technology and global hospitality opportunities. Approximately 200 students will attend. Additionally, Agilysys wil...
Tsogo Sun’s New Booking Engine Streamlines Processes with Sabre’s Hospitality and Distribution Solutions
Sabre Corporation | March 9, 2017
JOHANNESBURG, South Africa and SOUTHLAKE, Texas, March 9, 2017 - Tsogo Sun has launched a brand new Internet Booking Engine (IBE) on its tsogosun.com website to provide a streamlined and user-friendly hotel reservation experience for guests booking into any of its 14,000 hotel rooms – in over 90 hotels and 14 entertainment destinations across South Africa, Africa, the Seychelles, and Abu Dhabi. The new IBE has been developed and is being managed by Sabre Hospitality Solutions, which is the world's largest central reservations system provider to the hospitality industry with over 36,000 hotels, resorts and chains using its technolo...
Looking Ahead Nine Months For Hotel Technology
Larry Mogelonsky | March 8, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) When it comes to technology, hotels are often seen as laggards to adoption, but I don't see this as the case. Quite the opposite in fact, with our resources and the diverse range of operations, the next nine months of 2017 should prove to be exciting times for new hardware and software installations, but only if you have vision. To help you stay on the forefront of what's available to help grow your business, here are five industry trends as well as a few companies that I consider to be game-changers for the remainder of the calendar year. 1. Energy efficiency everywhere. Whether or not you...
HeBS Digital Opens New London Office; Strengthens Commitment to Growing Direct Bookings for European Hoteliers
HeBS Digital | March 8, 2017
New York -NY – March 8, 2017 – HeBS Digital is growing! The firm is pleased to announce its continued growth in the European region with a new office in London, England. Part of an aggressive global expansion strategy, the new office will support HeBS Digital's continuous growth in Europe and its mission to help European hoteliers drastically increase direct bookings and lower overall distribution costs through industry best-of-breed digital technology, consulting and marketing. The office in London strengthens the firm's commitment to helping hoteliers in Europe invest smartly in their direct booking strategy, shift share f...
Making the Impossible Possible: The Magic of Hotel Room Allocation & Distribution Technology
Pierre Boettner, Founder and CEO, hospitalityPulse | March 8, 2017
By Pierre Boettner The average nightly rate for a hotel room in Nashville last year was $261. In Boston, the average was $257.[1] For the average four-night stay in either destination, a guest invests over $1,000 without anything to show for it but a tiny bottle of shampoo and good memories. Know what else costs $1,000? A brand-new, stainless-steel refrigerator. And if the store delivered the wrong one, would they shrug their shoulders like a front desk agent? Of course not. They would take it back and bring the right one. The same goes for any other major purchase. In fact, I wouldn't buy a product with a $1,000 price tag without some ...
Social Intelligence Innovator Local Measure Opens Office in Los Angeles
Local Measure | March 8, 2017
Worldwide Growth Continues to Accelerate, as Local Measure Adds Development and Service Team for the West Coast New York – 8 March 2017: Local Measure, the leading location-based social platform for hotels and the tourism industry, has opened an office in Los Angeles and appointed Kristen Hall as Head of Business Development, West. With existing offices in Sydney, Singapore, London, Dubai and Miami, the expansion represents the importance of the American tourism market for this relatively young Australian company. Local Measure recently raised $3.4M USD to help scale its business, and has won numerous accolades including the Phocu...
Maestro PMS Expands to Larger State of the Art Offices in Support of Unprecedented Client Growth
Maestro PMS | March 8, 2017
More Luxury Full Service Independent Operators Look To Maestro's Cloud & On-Premise Hotel Management Software; Expanding Professional Training and Service Teams Meet Demand from New Clients March 8, 2017 – Maestro PMS, the preferred cloud and on-premise PMS hotel management software solution for independent hotels, resorts, conference centers, and multi-property groups, completed its expansion to larger offices this week. Maestro's relocation, in a suburb of Toronto often touted as Silicon Valley North, was driven by its burgeoning client base and the need to house its increasing professional staff. Personalized client suppor...
Hotel Increases Conversion Rate by 68% and Booked Revenue by 52% After Launching Accelerated Mobile Pages (AMP) Website
Milestone | March 8, 2017
Milestone's Work with AMP is Featured in Google Case Study. March 8, 2017, Santa Clara, CA – There is no doubt that lightning fast load speeds of mobile website pages are critical to revenue, considering 53% of consumers will leave a mobile site that takes more than 3 seconds to load. Seeing that load speeds for mobile were only going to become more important, Milestone worked with Millwood Inn and Suites in California to implement Accelerated Mobile Pages (AMP) on five of their most important mobile website pages. AMP websites convert more by loading significantly faster, thus reducing bounce rates and abandonments and increasing...
The Rainmaker Group Introduces Group Forecasting to Enhance Revenue Management and Group Business Pricing Solutions
Rainmaker | March 8, 2017
Leading provider of hotel revenue and profit optimization solutions augments product suite with new tool designed to project future group business demand ALPHARETTA, GA – (March 8, 2017) – The Rainmaker Group (Rainmaker), the market leader in profit optimization solutions for the gaming and hospitality industry, today announces the official launch of a major enhancement to its grouprev® and guestrev® solutions, adding automated group forecasting capabilities to the platform. An industry first in revenue management, the addition of group forecasting to existing Rainmaker solutions provides the unique ability to projec...
Cendyn is Now the Most Integrated CRM in the Hospitality Industry
Cendyn | March 8, 2017
Berlin, Germany - Wednesday, March 8, 2017 - The Cendyn Hospitality Cloud announced today its most recent integration partnership with Oracle as a Platinum Partner. The latest addition to the vast number of integrations and partners that Cendyn works with now make the Cendyn Hospitality Cloud the most integrated and connected in the industry. With over 175 integrations, spanning across property management systems, point-of-sale systems, spa software, food and beverage vendors, maintenance, security and many more, Cendyn has more readily available data connections than any other CRM SaaS vendor in the hospitality space. By working w...
3 Ways Your Independent Hotel Can Go From Good to Great
Hotelogix | March 8, 2017
The rise of millennial travelers has had drastic implications of the landscape of hospitality. No longer do the evolved chains hold all the aces when it comes to attracting guests from around the world – millennials are after experiences, and will choose even an independent property if it can guarantee them a great stay. However, they still do expect a minimum standard of service. The writing is on the wall – make sure your independent hotel can meet these modest requirements and you're on your way to establishing your property's long term future. Fortunately for hoteliers, the onset of cloud computing has opened the floodga...
Noble Investment Group Completes Comprehensive Renovation of Courtyard Orlando Lake Buena Vista in Marriott Village
Noble Investment Group | March 7, 2017
Atlanta, GA (March 7, 2017) – Noble Investment Group announced today the Courtyard Orlando Lake Buena Vista in the Marriott Village has completed a comprehensive renovation. Located near Walt Disney World® and Disney Springs®, the hotel unveiled completely reimagined guest rooms and suites that blend modern amenities and desired conveniences for an experience worthy of a prince or princess. The fresh, progressive design of each accommodation allows visitors to work, relax and slumber in style whether in the Lake Buena Vista area for business or leisure. Spaces were remodeled from top to bottom and boast new furniture, matt...
Hotel Lawyer: Where is The Hospitality Industry Headed in 2017?
Jim Butler | March 7, 2017
By Jim Butler and the Global Hospitality Group® 22 February 2017 The Lodging Industry Investment Council (LIIC) met in Los Angeles during the American Lodging Investment Summit 2017 and our friends from Hotel News Now (HNN) were on the scene. Some of us were asked by HNN for our take on where the hospitality industry is headed in 2017 — including my friend and fellow LIIC board member, Mike Cahill, who will present the "LIIC Top Ten" hospitality issues of the year at the national hotel finance and investment conference, Meet the Money®, as he does every year. To read my comments about why 2017 will be a year of change, as ...
Radisson Plaza Hotel at Kalamazoo Boosts Wi-Fi Speed and Guest Satisfaction with Internet Upgrade by Hotel Internet Services
Hotel Internet Services, Inc. | March 7, 2017
Michigan property partners with industry leading Wi-Fi solutions provider, due to unmatched ingenuity, expertise and customer service Kalamazoo, Michigan — March 7, 2017 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has successfully completed the installation and upgrade of property-wide and in-room guest Wi-Fi services at the Radisson Plaza Hotel at Kalamazoo. The downtown Kalamazoo, Michigan-based property initiated the project in an effort to enhance its internet infrastructure, based on sliding guest satisfaction scores and a rise in connectivity...
New Revenue-Boosting Enhanced Email Marketing Solution Launched by Vizergy
March 7, 2017
March 7, 2017 - Vizergy®, a leading travel and hospitality marketing company, is pleased to announce the launch of its newly upgraded Enhanced Email Marketing solution. A CRM platform that enables hoteliers to target prospects using robust segmentation capabilities, build engaging, automated (or triggered) email campaigns and act on specific guest behaviors in real-time, deepening brand loyalty and delivering a personalized customer experience. Vizergy CEO, Joe Hyman, said that email marketing is one of the most underutilized tools and if done right, yields great results. Research has shown that smart email marketing can help organi...
Spring Savings Now Available March – May 2017 at The National Conference Center
The National Conference Center | March 7, 2017
The Largest Conference Center in Virginia Offers Complete Meeting Package Leesburg, Virginia, March 2017 … The National Conference Center is one of the largest training and educational facilities in the nation. Offering a unique bundling of services through a Complete Meeting Package, The National is the expert on providing the perfect meeting place for experiential learning. "With Spring right around the corner, it's time to refresh and rejuvenate with new ideas and goals for companies and associations. We work with each of our clients to advise and meet their goals with each meeting held at our facility," says Geoff Lawson, Gen...
Beauport Hotel Gloucester Trusts dormakaba Saflok Networked Locks
Beauport Hotel Gloucester | March 7, 2017
New-Build Ocean Front Destination Selects dormakaba for Reliability and Secure Property Access March 7, 2017 – MONTREAL – dormakaba, provider of Saflok and Ilco RFID and mobile access security solutions, announced the new Beauport Hotel Gloucester, Massachusetts, opened its doors with mobile-ready networked Saflok Quantum RFID guest room electronic door locks as well as perimeter and facility access entry points. The property's electronic door locks communicate with the Beauport Hotel's front office system over dormakaba's Messenger® Lens network for a more secure guest environment. The luxury Beauport Hotel Gloucester ...
Pestana Hotel Group Completes Global Rollout of SiteMinder’s Online Distribution Platform
SiteMinder | March 7, 2017
Dallas, US - Portugal's largest international tourism and leisure group and the 25th largest in Europe, Pestana Hotel Group, has completed a global rollout of SiteMinder's online distribution platform across the majority of its properties. The enterprise rollout sees SiteMinder's Channel Manager integrated with OPERA, the hotel management system for 65 of Pestana's properties located in Europe, Africa and North America. João Machado, the executive committee member for IT & Business Intelligence at Pestana, says the group-wide implementation of SiteMinder's technology will provide the data and efficiencies needed to support th...
How Technology Helps A Lean Celebration Suites Staff Deliver Service Like a Team Many Times Its Size
ALICE | March 6, 2017
The hotel's General Manager was initially skeptical his staff would switch to ALICE, but, after seeing the system's utility over pen and paper, they've taken to it with verve. New York, NY -- Celebration Suites in Kissimmee, FL is using ALICE to improve its staff communication and guest request management. Prior to adopting ALICE in the summer of 2016, Celebration Suites ran its operations with a paper-based system. For a 550-key operation spread across 21 acres, this added an onerous amount of reporting to staff activity, with the result that logs were often incomplete and overlooked. This occasionally led to confusion behind-the-scene...
Hospitality Management Chantilly and Hyatt Enter Agreement for Management of New Hyatt Regency Chantilly
Hyatt Regency | March 6, 2017
The 210-room hotel will mark the eighth Hyatt-branded hotel and the fourth Hyatt Regency hotel in France and is expected to open in 2018 CHICAGO (March 6, 2017) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with Hospitality Management Chantilly for a Hyatt Regency hotel in Chantilly, France. The 210-room hotel will mark the eighth Hyatt-branded hotel and the fourth Hyatt Regency hotel in France. Hyatt Regency Chantilly is expected to open in 2018. "Hyatt Regency Chantilly is set to be an exciting development as we build on the strength of the Hyatt Regency brand...
AccorHotels Enters Strategic JV Partnership with Rixos Hotels with Focus on Global Development in the Luxury Resort Segment
AccorHotels | March 6, 2017
AccorHotels and Rixos Hotels announce today a strategic partnership illustrating AccorHotels' strategy to expand its presence in the Upper Upscale/Luxury market, with a primary focus on developing global activities in the resort segment. Under a long-term joint venture, both parties intend to collaborate, develop and manage Rixos branded resorts & hotels worldwide. Upon closing, AccorHotels will own a 50% interest in the joint venture management company. Through this joint venture, AccorHotels will integrate in its network 15 iconic hotels that are ideally located in premium resort markets in Turkey, UAE, Egypt, Russia and Europe an...
FCS Partners with NEC Enterprise Solutions to Expand Hospitality Offering in EMEA
FCS | March 6, 2017
NEC's business partners and hotel customers enriched with access to world's leading hotel technology suite Hilversum, The Netherlands, March 6, 2017 — FCS Computer Systems (FCS) and NEC Enterprise Solutions EMEA (Europe, Middle East and Africa), both leading providers of advanced ICT solutions to the hospitality sector, have inked a partnership agreement that incorporates FCS solutions into the NEC Hospitality offering for the Hotel sector in EMEA. The FCS suite of hospitality interface and operational solutions, encompassing billing interface, voicemail, job dispatch, engineering, housekeeping, glitch management and more, are fu...