Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
TRIPBAM and TrustYou Announce Hotel Review Data Integration Partnership
TrustYou | February 20, 2017
TrustScores and Meta-Reviews to be Integrated into TRIPBAM Technology to Support Its Hotel Shopping Service Munich, 20 February 2017 - TRIPBAM, the hotel rate shopping service innovator, and TrustYou, the world's largest guest feedback platform, today announced a strategic partnership between the companies. The agreement will allow TRIPBAM to provide summarized review content from TrustYou, via both TrustScore Widgets and Meta-Reviews, to clients and their travelers. In addition, the partnership will support TRIPBAM in furthering its mission of providing corporations, hotels, travel agencies, and travelers with a hotel shopping service ...
Rank Higher Every Day with a Smart SEO Strategy
Gaurav Varma | February 20, 2017
By Gaurav Varma, Product Marketing Manager SEO strategy can be easily divided into long-term actions and short-term engagements. In the long-term, it's important to have a strong website platform optimized for search, a clear link building strategy, writing keyword-rich meta tags and enhanced content for your website to name a few. What is often missed is that brands need to constantly work on their SEO strategy throughout the year to promote their business or drive engagement or to stay on top of the updates released by search engines (Google, Bing, Yahoo). Often these strategies are considered reactive approaches but they are as c...
Pugs, Politics and More Content Marketing No-No’s for Hospitality Brands
Lure Agency | February 20, 2017
by Susan Tucker Let's face it; it's a dog eat dog world out there in digital marketing land. With more and more brands vying for the decreasing attention span of potential customers, it can be easy to lean on click-bait tactics for standing out. Like pugs. Or politics. Or any Kardashian-ish ploy to get people to look. But, these are all mistakes. Big, 'uge mistakes. If you've fallen victim to any of these content marketing traps, we're asking you to drop the keyboard, take a step back and get yourself back on track with these no-fail content marketing rules that are certain to help drive inbound sales, and your bottom line. CONTENT MARK...
Petit Palace Alcalá Torre Hotel Installs Teledex M Series Phones
Cetis | February 16, 2017
Teledex M Series trimline phones leverage VoIP technology in a small footprint. Cetis, Inc., manufacturer of Teledex, TeleMatrix, and Scitec brand analog and VoIP telephones, has announced the installation of 258 Teledex M Series M100IP-TRM single-line VoIP guest room telephones by partner IP+D Hospitality Solutions (IP+D) at the beautiful Petit Palace Alcalá Torre Hotel in Madrid. Located in Madrid's first skyscraper, the famous building La Unión y el Fénix, the The Petit Palace Alcalá Torre Madrid Hotel is situated only steps away from the Puerta del Sol. Modern and comfortable, the Petit Palace Alcal&a...
4 Key Strategies to Shift Bookings from OTA to Direct – Part 1
Milestone | February 16, 2017
As OTAs increasingly use aggressive marketing techniques, hoteliers are at risk of losing a significant share of their total reservations to third parties. Hoteliers often cite the digital media advertising budget strength of OTAs as the primary reason for this shift. While the advertising budget strength of OTAs is noteworthy, the truth is that a substantial portion of the OTAs market share growth has been driven by organic search traffic. Robust website technology combined with extensive research on conversion techniques drive this growth. In addition, OTAs do an excellent job of search engine marketing and email marketing. The surpri...
StayNTouch Partners with Hotel Chicago – Illinois Medical District
StayNTouch Inc. | February 16, 2017
Hotel finds a competitive edge by providing guests a new mobile experience through StayNTouch's Cloud-Based PMS Solutions Bethesda, MD – Feb 16, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Rover PMS™ and Zest™ solutions at Hotel Chicago - Illinois Medical District (IMD), a 116-room independent in Chicago's West Loop neighborhood. "Our guests are savvy travelers who are already self-empowered through their use of technology, so the StayNTouch platform fits right into their lifestyle," said Imran I. Jivani, General Manager of...
Social Intelligence Innovator Local Measure Opens Office in Dubai
Local Measure | February 16, 2017
Worldwide Growth Continues to Accelerate, as Local Measure Adds Development and Service Team for the Middle East Dubai and New York – 16 February 2017: Local Measure, the leading location-based social platform for hotels and the tourism industry, has opened an office in Dubai and appointed Dan Cross as Head of Middle East. With existing offices in Sydney, Singapore, London, and Miami, the expansion signifies the importance of the MEA tourism market for this relatively young Australian company. Local Measure recently raised $3.4M USD to help scale its business, and has won numerous accolades including the Phocuswright innovator of ...
New Study Reveals Hoteliers Envision Similar Industry Technology in 2020 as Ten Years Ago
Revinate | February 16, 2017
Research by Peter O'Connor, IDeaS, Revinate and SiteMinder shows little progress planned for future advancement within hotel technology. London, UK – While hoteliers anticipate highly-sophisticated and 'digital native' hotel guests in 2020, their plans for industry technology remain stuck in the early 2000s. This is the startling research finding from 'The Hotel Industry in 2020' carried out by Peter O'Connor, IDeaS Revenue Solutions, Revinate and SiteMinder. The study compiled survey results from hundreds of leading hoteliers around the world, and the results of a 'visioning' session with experienced hoteliers and consultants hel...
Sir Adam Amsterdam Installs dormakaba Saflok RFID Electronic Door Locks
Sir Adam Hotel | February 16, 2017
Trendy Amsterdam Hot Spot Trusts Reliable Quantum RFID Guest Electronic Door Lock System February 16, 2017 – MONTREAL – dormakaba Group, provider of Saflok and Ilco RFID and mobile access security solutions, announced the Sir Adam Amsterdam hotel in The Netherlands, implemented its Saflok Quantum RFID electronic door lock system. Sir Adam is located in the first eight floors of Amsterdam's landmark A'DAM Toren tower overlooking the historic city center. dormakaba is a leading company in the global market for access and security solutions. Click here for information on electronic door locks from the dormakaba Group. "Sir Ada...
PhoneSuite Hosts Innovation Summit to Identify and Shape the Hotel Industry’s Vision for a True Next-Generation Hospitality Communications System
PhoneSuite | February 16, 2017
Innovation Summit Serves as a Forum for Top Hospitality Influencers to Share Insights for Creating the Communications System of the Future that Addresses the Ongoing Needs of Hotel Operators and Guests (Broomfield, Colorado) – February 16, 2017 – PhoneSuite, a leading provider of communications solutions for the hotel industry for more than 25 years, recently held its first Innovation Summit, Jan. 24- Jan. 25 in Atlanta, Georgia. Facilitated by DANNI Enterprises, the event included attendance by 18 key hospitality industry influencers including hotel executives, ownership groups, management companies, several Brands and ind...
Noble Investment Group Completes Comprehensive Renovation of Courtyard by Marriott New Haven at Yale University
Courtyard by Marriott | February 15, 2017
Atlanta, GA (Feb. 15, 2017) – Noble Investment Group ("Noble") today announced the Courtyard by Marriott New Haven at Yale University has completed a significant upgrade of its guest rooms and public areas - providing its guests a superior experience while traveling for business or pleasure. Located in downtown New Haven, Connecticut, the hotel is adjacent to the Yale University campus, New Haven's vibrant commercial district, and the 1,541 bed Yale-New Haven Hospital, one of the largest hospitals in the world and the primary teaching hospital for Yale School of Medicine and Yale School of Nursing. The Courtyard New Have...
Guests Are Winning the Battle Over Hotel Bandwidth
Cloud5 | February 15, 2017
Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between satisfying guests and controlling costs. Hotels continue to have their communications networks shaped by the preferences of today's always-connected guest and the growing dependency of millennial travelers on their personal devices. Seamless connection to the Internet and the guest's most popular data/video applications are key, to ensure guest satisfaction and instill loyalty by delivering a simplified connectivity experience. In a recent study 52% of hoteliers put increasing gues...
Puzzle Partner Signs Hotel Technology Innovator hospitalityPulse™ as New Client
Puzzle Partner | February 15, 2017
Marketing agency focused exclusively on complex B2B initiatives for the travel and hospitality technology industry continues to expand roster of top-tier clients and strategic partnerships TORONTO, ON (February 15, 2017) – Leading B2B travel and hospitality technology marketing agency Puzzle Partner announced today that it has been named agency of record (AOR) for hospitalityPulse, the innovative hotel technology company based in Santa Cruz, California. Puzzle Partner will support hospitalityPulse through strategic and tactical marketing initiatives, including messaging, communications, public relations, and content development. A...
Cloud PMS – A Safe Bet for Security, Liability and Payments
the Author | February 15, 2017
Jos Schaap CEO and Founder, StayNTouch In the hotel industry, nothing is more important than making guests happy. Nothing that is, except keeping them safe. This is relevant no matter what the issues are and whether technology is involved or not. It's every hotelier's worst nightmare: a data breach that shatters the brand's reputation and destroys guest trust. In the past, managing data security as a hotel owner may not have been a priority - but it is now - and should be top of mind. There was an article in Yahoo news back in January about hackers that took not only the hotel but all of its guest's virtually hostage. They did this by h...
Milestone CMS Delivers Record 30% Average Revenue Growth and 300% Average Group Booking Increases for Its Customers, Powered by a Unique Mix of Techno
Milestone | February 15, 2017
Santa Clara, CA – February 15, 2017 – Milestone announced another banner year for its customers as they achieved record results by leveraging Milestone's unique value as both a software developer and a design and digital marketing agency. New web sites on Milestone's Content Management System consistently experience a 25% to 40% growth in revenue. Hotels and resorts like the Tan-Tar-A Resort in Osage Beach, Missouri, for example, achieved year-over-year revenue growth in high double digits, over 57% with an increase in group bookings of 300%. Milestone achieved these exceptional results by leveraging our unique combination o...
nSight for IDeaS™ Helps Hoteliers Drive More Profitable Bookings by Tapping Forward-Looking Travel Intent Data
nSight | February 15, 2017
First-to-market revenue management solution provides exclusive access to travel intelligence and online demand data to give hoteliers an unseen competitive advantage MINNEAPOLIS – February 15, 2017 – When it comes to forecasting hotel booking behaviors in order to maximize revenue strategy, more data is better than less. That's why IDeaS Revenue Solutions and nSight Travel Intelligence have teamed up to offer hoteliers a new experience in revenue management that allows managers to "futurecast" inventory demand based on a rich set of data points never before available on a single technology platform. With access to both nSig...
New York’s Nolitan Hotel Improves Their Engineering Operations with ALICE
ALICE | February 14, 2017
The Nolitan's GM appreciates how ALICE asks the right questions, listens, and works to tailor the product to the hotel's needs. New York, NY -- New York's trendy Nolitan Hotel is using ALICE's dedicated hotel staff product, ALICE Staff, to manage their engineering operations. The Nolitan's General Manager, Bogdan Docu, first learned about ALICE as Front Office Manager at the Hotel Gansevoort, where he was impressed with how receptive the ALICE team was to listening to and acting on product feedback. When he moved to the Nolitan, he knew he needed to work with the company again, selecting ALICE's software for management of his back of h...
NAVIS Sets Record in 2016: $138M in Client Booked Revenue Through RezForce®
NAVIS | February 14, 2017
Overflow and after-hours call center staffing solution comes of age BEND, Ore. (Feb. 14, 2016) – NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, today announced that 2016 was a record-breaking year in direct-booked revenue for their RezForce clients. A call-center service exclusively for the hotel and vacation rental industry, RezForce generated $138 million in client bookings and an additional $34 million in sales through outbound lead follow-up campaigns. More than $1 million came through the service on Cyber Monday alone, a single-day sales record for the company. "Knowing that t...
For 2017, Resolve to do Something About Your Hotel’s Package Problem
ALICE | February 13, 2017
In recent years, the package situation at many hotels has become untenable. This is especially true for hotels where the concierge and front desk are responsible for package management, because concierge technology today doesn't account for package management alongside the other requirements of the job. ALICE Concierge is the first concierge technology on the market that helps concierges with a dedicated package management toolkit, in addition to all the other concierge-supporting functions of the technology platform. Each year, more and more packages get delivered. In the one month between Thanksgiving and Christmas last year, an estim...
The Independent Hotel’s Guide to Engaging and Retaining Guests
the Author and HeBS Digital | February 13, 2017
By Sara O'Brien Recently, a small hotel group asked us an extremely smart and on-point question: "How do I create a loyalty program that is not a loyalty program?" They understood that while major brands such as Hilton, Marriott, Accor Hotels, and Choice Hotels International spend millions in infrastructure and technology to support a complex loyalty program that they cannot replicate, there is still a need to recognize, engage and retain guests. Fortunately, a much simpler and cost-effective approach is available for independent properties to drive more direct relationships with consumers and reap the direct booking benefits of a loyal...
Digital Signage Expo 2017 Offers Education, Networking & the Most Extensive Collection of the Newest Cutting-Edge Technologies – All in One Place
DSE | February 13, 2017
ATLANTA, GA. – February 13, 2017 – Digital Signage Expo (DSE), the world's largest international trade show and educational conference dedicated to digital displays, interactive technology and digital communications networks, will present new digital educational opportunities designed specifically for hotel operators system administrators and technologists March 29-30, 2017, at the Las Vegas Convention Center. The seminar programs are part of DSE's educational conference designed to help attendees learn about the newest technologies available, how successful digital signage strategies are being implemented and how to best ta...
Avison Young Hospitality Group Announces Recruiting Initiative
Avison Young | February 13, 2017
Firm looking to add talent in the United States and Canada February 13, 2017 ATLANTA – Avison Young, the world's fastest-growing commercial real estate services firm, announced today that its newly formed hospitality group is planning rapid expansion in the United States and Canada. The Hospitality Group, currently comprised of 21 US brokers, has 190 hotels on the market, totaling $3 billion. Since Avison Young announced the purchase of Atlanta-based Hotel Assets Group (Hotel AG) last month, the group has added new brokers in Washington D.C. and expects to add several experienced brokers throughout the United States in the immedia...
Spirit Lake Casino & Resort to Boost Efficiency and Guest Service with Agilysys Visual One® PMS
Agilysys | February 13, 2017
Selection of Hosted PMS Reflects Agilysys' Continued Leadership in Tribal Gaming Solutions ALPHARETTA, GA. — Feb. 13, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Spirit Lake Casino & Resort in Saint Michael, N.D., has selected its Visual One® Hosted PMS solution to boost efficiency and enhance guest service across the 124-room property. The agreement expands Agilysys' leadership position in the tribal gaming market. Spirit Lake offers a mix of lodging options — including guest rooms, suites, cabins and an R...
Year in Review: HeBS Digital Achieved 2200% ROI and an Average Direct Distribution Cost of 4.5% for Its Hotel Partners in 2016
HeBS Digital | February 10, 2017
New York, NY – February 10, 2017 – The results are in: the firm that has put driving direct bookings first for 15 years generated an average 2200% ROI and 4.5% direct distribution cost for its hotel partners last year. By increasing their direct bookings and lowering distribution costs, hoteliers across the globe saw their investment in HeBS Digital returned to them at a rate of 22 to 1. Compared to standard OTA commissions of 18-25%, these numbers leave no doubt the direct online channel is the most cost-effective channel for hoteliers today. Through best-of-breed digital technology, consulting, and marketing, the direct on...
