Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
No Reviews Means Bad Reviews: Optimize on the Power of Guest Reviews for Your Hotel
Hotelogix | January 31, 2017
'Maximize distribution, boost exposure' is the mantra on almost every hotelier's mind today. And with good reason – OTAs have opened the doors to attracting a global audience. Hotels that are on more channels get seen by more travelers, and are hence likely to attract more bookings. With modern capabilities like real-time integration to channel managers, properties can connect to any number of online distribution portals without sparing a thought for the complexity of managing so many channels. However, this scramble for online dominance seems to have distanced a number of hoteliers from a more integral aspect of attracting bookin...
TravelClick and Hilton Announce Expanded Data Partnership
TravelClick | January 30, 2017
NEW YORK, January 30, 2017 – TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, today announced its new, expanded partnership with Hilton, one of the largest and fastest growing hospitality companies in the world, with more than 4,800 hotels, resorts and timeshare properties. Through this partnership, Hilton will more extensively utilize TravelClick's innovative, data-driven Demand360, Rate360 and Agency360 solutions at the corporate level and exclusively endorse them for all Hilton properties to advance decision-making, optimize channel mix and maximize revenue per ...
HeBS Digital Recognized Among New York’s Fastest-Growing Companies in SmartCEO’s Future 50 Awards
HeBS Digital | January 30, 2017
NEW YORK, NY — January 30, 2017 —SmartCEO has recognized HeBS Digital as the winner in the Future 50 Awards for being one of the region's 50 fastest-growing mid-sized companies and for its outstanding growth in revenue and employment. The New York SmartCEO 2017 Future 50 Awards recognize companies that represent the future of the region's economy and embody the entrepreneurial spirit critical for leadership and success. The winners are profiled in SmartCEO magazine and celebrated at a black-tie awards gala. "Our company's success is driven by both our team of dedicated, passionate digital technology and marketing experts and...
HeBS Digital to Present on the Future of Data-Driven Marketing at the 2017 Smart Travel Data Summit North America Conference
HeBS Digital | January 26, 2017
HeBS Digital CEO Max Starkov to speak at the 2017 North American Smart Travel Data Summit, discussing the future of intent and data marketing for hoteliers. New York, NY – January 26, 2017 – President and CEO Max Starkov of HeBS Digital is scheduled to present at EyeforTravel's 2017 Smart Travel Data Summit North America in Atlanta, GA. Taking place February 22-23, 2017, the Smart Data Travel Summit highlights trends and developments in data-driven marketing, revenue management, and product development in the travel industry. As an industry thought leader and data marketing specialist, Max Starkov will discuss the future of ...
Legacy Hotels & Resorts Selects Sabre Technology To Accelerate Growth and Enhance the Guest Experience
Legacy Hotels & Resorts | January 26, 2017
Sabre to provide its best-in-class hotel distribution technology to Legacy properties in Africa JOHANNESBURG and SOUTHLAKE, Texas – Jan. 26, 2017 – Legacy Hotels & Resorts, known for its collection of exclusive and luxury hotels and properties throughout Africa, is adopting a new distribution platform to support its aggressive expansion strategy. Legacy Hotels & Resorts has selected Sabre Hospitality Solutions to provide distribution solutions to its luxury properties including hotels in South Africa, Ghana, Zimbabwe, Nigeria and Namibia. Under the agreement, Legacy Hotels & Resorts will leverage Sabre's proven a...
MyCheck Unveils ‘Front Desk Widget’ Enabling Frictionless Check-In, Check-Folio, and Check-Out
MyCheck | January 26, 2017
By implementing one line of code, small to mid-size hotels can now offer guest check in, access to guest stay and check-out via their brand website and mobile web; Widget is fully supported by MyCheck [New York, Jan. 26, 2017]—It's here! A mobile widget that any hotel – regardless of size or brand affiliation – can add to their website, mobile web and app that will enable guests to check in, view their folio, and check out with just a click. Designed this month by MyCheck, the "Front Desk Widget" is available to any hotel running on the Micros Opera platform, with others soon to follow. Here's how it works: Guests acce...
Vacation Homes in Mexico Now Also Using ALICE to Improve the Guest Experience
ALICE | January 25, 2017
ALICE Now Powers Backend Operations and Guest Satisfaction across Remixto's 60 Unique Vacation Rental Homes New York, NY -- Hospitality operations platform ALICE announces Remixto has adopted its ALICE Suite products ALICE Staff and ALICE Guest to improve staff coordination and guest access to services across the company's portfolio of vacation homes in Mérida and along Yucatan's Emerald Coast in Mexico. Overseeing the property management and rental of over 60 distinct vacation homes, Remixto has some unique challenges that make ALICE a particularly good fit to aid its operations. Remixto's homes are spread across a great distanc...
Kube Systems Names Almo Professional A/V Master Distributor for U.S., Latin America and Caribbean
Kube Systems | January 25, 2017
[Jericho, NY, and Philadelphia—January 25, 2017] — Kube Systems today named Almo Professional A/V, North America's largest audio visual distributor, master distributor for all Kube Systems' charging solutions in the United States, with expanded distribution into the Caribbean and Latin America. As a result of this partnership, hotels can now purchase Kube products directly through their preferred hospitality reseller. At the same time, Almo reseller partners can expand their business with new and existing hospitality clients to enhance the guest experience and drive satisfaction rates with Kube charging solutions, including ...
NAVIS Data Exchange Boosts Speed, Reliability, Security of PMS Integrations
NAVIS | January 25, 2017
New back-end platform also simplifies future integrations BEND, Ore. (January 25, 2016) – NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, has revamped its data exchange platform, NAVIS Data Exchange (NDE) to make existing integrations with dozens of property management systems (PMS) faster and more secure. NAVIS' performance management platform, Narrowcast and Reach in particular, already take advantage of certified integrations with most PMS systems. Although the new NDE required retooling these integrations, Amber Mayer, vice president of product solutions, says the majority ar...
The White Sands Oceanfront Resort and Spa Installs Maestro PMS to Personalize Guest Experience At Every Touch Point
Maestro PMS | January 25, 2017
Professional On-Schedule Installation, Actionable Guest Personalization, Integrated Booking Engine and Powerful Yield Management Give Popular Beach Destination Resort Tools to Engage Guests and Make its Numbers January 25, 2017 – The White Sands Oceanfront Resort and Spa is a popular year-round destination on the New Jersey coast. The independent family-owned property successfully recovered from Hurricane Sandy in 2012. The resort faced another challenge in 2016. Weeks before its high season, the resort's hotel management software proved it could not handle the coming high-occupancy summer season. White Sands' owners turned to Mae...
Intelity Delivers In-Room Hotel Tablets, Mobile App for The American Club at Destination Kohler
Kohler Co. Hospitality & Real Estate Group | January 25, 2017
ORLANDO, Fla. – Jan. 25, 2017 – Hospitality technology innovator Intelity has been selected to create a mobile app and install hotel tablets running on Intelity's ICE guest service platform in guest rooms at The American Club, the Forbes Five-Star, AAA Five-Diamond resort-hotel at Destination Kohler, owned and operated by the Kohler Co. "We are excited to enhance our guest experience with modern tools," said Christine Loose, Director Lodging for Kohler Co. "This service now offers our guests the opportunity to order in-room dining and request items from housekeeping in real time; in addition to immediate access to menus, res...
HSMAI Explores Innovative Solutions at Digital Marketing Strategy Conference
HSMAI | January 25, 2017
The Hospitality Sales & Marketing Association International (HSMAI) presents the 2017 HSMAI Digital Marketing Strategy Conference on February 22, at the New York Marriott Marquis. The industry's premier digital marketing education event convenes senior leaders in hotel marketing to connect and engage in meaningful, thought-provoking conversations about the most important strategic issues facing the business. HSMAI's 2017 Digital Marketing Strategy Conference is held the day after the HSMAI Adrian Awards Gala. "With the digital landscape evolving so rapidly, it's important to identify emerging trends in digital marketing and learn ho...
TrustYou Study Uncovers Travelers’ Online Search and Booking Behaviors
TrustYou | January 25, 2017
++ Review Score Second Most Important Factor Affecting the Booking Decision After a Hotel's Rate ++ Majority Eliminated Hotels Below A Three-Star-Rating When Choosing The Hotel ++ Munich, 25 January 2017 - TrustYou, the world's largest feedback platform, today published the findings of a recently conducted travel industry study. It reveals the relevant and important factors affecting the consumer decision process during one of the main phases of the traveler journey. The study follows the path to decision during the traveler's search for accommodation and evolution of offers, which play a pivotal role leading to the eventual decision to...
SHR Developer of Windsurfer® Completes Integration with Google Hotel Ads
SHR | January 25, 2017
HOUSTON, TX January 24, 2017—SHR, developer of the Windsurfer® hotel reservation and distribution platform, today announced it has completed its integration with Google Hotel Ads and is now providing their hotel partners access to this new marketing channel. SHR joins a select group of authorized integration partners providing access to Google Hotel Ads. Hotels like La Quinta Inns & Suites, Premier Inn, and Hilton Worldwide have achieved impressive booking numbers leveraging Hotel Ads, with Hilton seeing an increase in conversion rates as high as 45%. Estella Hale, VP of Product for SHR, commented: "We are excited to offer...
Post-Election Surge in Consumer and Business Sentiment Suggests Momentum for 2017, According to PwC
PwC US | January 24, 2017
Declines in occupancy more than offset by average daily rate growth New York, NY, January 24, 2017 – The updated lodging forecast released today by PwC US notes that strong industry performance in the fourth quarter of 2016, including encouraging trends in demand and average daily rate (ADR), coupled with a post-election surge in consumer and business sentiment that contributed to improving economic conditions, sets the stage for continued revenue per available room ("RevPAR") growth in 2017. PwC expects the increase in supply of hotel rooms to marginally outpace growth in demand, resulting in a decline in occupancy to 65.3 percen...
Social Customer Intelligence Provider Local Measure Helps Hotels and Tourism Brands Build Loyalty During Guest Visits
Local Measure | January 24, 2017
With the completion of the latest fully subscribed funding of $3.4M USD, Local Measure is well positioned to leverage its unique geo-location technology to grow hotel and tourism sector revenues exponentially, expand globally through new offices in the U.S., Dubai Sydney and Los Angeles - January 23, 2017 –Tourism brands continue to wrestle with the challenge of guest loyalty and repeat visits amidst third party disruption and increasingly fragmented customer relationships. Sydney-based Local Measure has raised $3.4 M USD funding to continue to assist hotels and tourism businesses address this challenge, build loyalty and secure p...
The Mark Hotel Selects Agilysys Point-of-Sale Solutions to Boost Efficiency and Enhance F&B Operations
Agilysys | January 24, 2017
New York City Luxury Property Implements InfoGenesis® POS, InfoGenesis® Flex ALPHARETTA, GA. — Jan. 24, 2017 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that The Mark Hotel in New York City has selected InfoGenesis® POS and InfoGenesis® Flex to streamline food and beverage operations at the 150-room luxury property. The agreement continues the expansion of the company's leadership position in the upscale hotel and resort market. The Mark is a five-star property that features luxury hotel accommodations and residence...
revcaster by Rainmaker Partners with StayNTouch and TrustYou for Hotel Management Strategy Webinar
Rainmaker | January 24, 2017
Online discussion will cover topics related to guest engagement, revenue management and guest reviews ALPHARETTA, GA – January 24, 2017 – revcaster, a Rainmaker Group company, is partnering with StayNTouch and TrustYou in an upcoming webinar entitled "3 Essential Pieces to Your Hotel Management Strategy." The online discussion will address multiple topics on how hotels can increase guest engagement, improve revenue management and enhance guest reviews. The webinar will take place on February 1, 2017 at 1:00 p.m. EST (10 a.m. PST/6 p.m. GMT) and there is no cost to participate. Since a hotel's bottom line is directly impacted...
Guestware Partners with Agilysys LMS® to Create a Seamless Integration for Their Customers
Guestware | January 23, 2017
Seattle, WA – Guestware CRM Software has teamed up with Agilysys to create an interface with the LMS® property management system (PMS) for their shared hotel customers. This integration leverages complementary technology and allows for complete integration between the two systems. Guestware maintains comprehensive customer service data on hotel guests. The software encompasses guest response and guest recognition to manage the entire guest experience. Guestware's work flow automation software enables hotel staff to proactively manage guest requests, problem resolution and repeat guest arrivals. This data includes special ameni...
Fifth Annual Revenue Strategy Summit (RSS) Slated for July 26, 2017 at the Renaissance Washington, D.C. Downtown Hotel
the Revenue Strategy Summit (RSS) | January 23, 2017
Innovators Will Gather to Discuss Profitability, Loyalty, Disruption in the Hotel Industry Washington, D.C. — January 23, 2017 — Hotel industry innovators and thought leaders will converge on Washington, D.C., for the fifth annual Revenue Strategy Summit (RSS) on July 26, 2017. The annual event examines the forces reshaping the hospitality industry and how marketing and technology can evolve to meet these new challenges. RSS 2017 will be held at the Renaissance Washington, D.C. Downtown Hotel. "Now for five years running, RSS has become the undisputed laboratory for new ideas shaping the future of hospitality," said Patrick...
Hotel Zeppelin Reveals Their Secret to Back of House Staff Operations with ALICE
ALICE | January 19, 2017
Viceroy Hotel Group Partners With ALICE in San Francisco New York, NY – Northern California's bold new Hotel Zeppelin San Francisco welcomes ALICE as their preferred hotel operations platform. The software provides seamless integration with back of house systems & operations. Operated by Viceroy Hotel Group, Hotel Zeppelin reflects San Francisco's rebellious counter-culture personality while offering state-of-the-art amenities and a premier hospitality experience. It makes sense then the hotel would select similarly cutting-edge and intuitively designed software like ALICE. The ALICE Staff solution streamlines staff communicat...
New E-book by StayNTouch Explains How SaaS Technology is Transforming the Hospitality Industry
January 19, 2017
Hotel software tech veteran shares insights on why leading hotels around the globe are capitalizing on the power of SaaS mobile systems to respond to guests' expectations and optimize business performance Bethesda, MD (January 19, 2017) – In a newly released e-book titled, The New Era of Hospitality: How the SaaS Movement is Transforming the Hotel Industry, Jos Schaap, CEO and founder of StayNTouch breaks down the complexities of Software-as-a-Service (SaaS) model for hotels and helps readers gain a deeper understanding of the potential impact on operations, collaboration, revenue, and guest service. Technology has changed almost...
Hotel Lawyer: Global Hospitality Group’s Brandon Chock Becomes a Partner at JMBM
Jim Butler | January 19, 2017
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Author of www.HotelLawBlog.com 19 January 2017 I have often mentioned how much I enjoy working with all my friends and colleagues in the hospitality industry. I am also fortunate to work with the talented, committed group of lawyers who comprise Global Hospitality Group®. It is with pleasure that I let you know that one of our members, Brandon Chock, has been promoted to Partner at Jeffer Mangels Butler & Mitchell LLP (JMBM). Brandon has a keen legal mind, more than 10 years' experience in the world of real estate, finance and hospitality, an awesome work ethic ...
TravelClick and Weebly Partner to Deliver Best-in-Class Web Solution for Global Hoteliers
TravelClick | January 19, 2017
Partnership Combines TravelClick's Award-Winning Web Design with Weebly's Innovative Website and E-Commerce Platform to Enable Hoteliers to Drive Direct Bookings NEW YORK, Jan. 19, 2017 – In a world where digital innovation connects both prospective and returning travelers to hotels all over the globe, hoteliers need highly flexible, scalable and easy-to-manage website solutions to stay ahead of the competition and keep up with the constantly changing digital hospitality environment. To respond to this need, TravelClick ("the Company"), a global provider of innovative, cloud-based and data-driven solutions, announced today a new s...
