Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
iBeacons? Eddystone? How Do You Choose Which Beacons to Have Faith In?
Dr. Michael Arner | December 7, 2016
Beacon agnosticism and the real truth about beacons By Dr. Michael Arner Having learned dutifully that "hardware sales are a race to the bottom," I was surprised when I first got into the business of location-based services to find so many startups that merely cobbled together a Content Management System and then tried to make their mark in the space by selling beacons: buying from China for $8-$12 each, marking them somewhere between $40 and $80, and then insisting that the customer purchase enough of them to blanket their space every few square meters. It's been less surprising to see how many of these "solutions" have fallen by the w...
How to Jumpstart Your Hotel’s Direct Bookings through Search Engine Marketing
the Authors and HeBS Digital | December 7, 2016
By Mariana Safer and Carmine Fischetti More than 25% of direct online revenue for hotels comes directly through Search Engine Marketing (SEM) initiatives, making these paid placements in the search engines an especially critical piece of a property's digital marketing budget. With 61% of leisure travelers saying they use a search engine for planning travel online (Google), and hotel SEM campaigns typically reaching people closer to the "I want to book it" phase of their travel planning journey, allocating the right amount of budget and resources to SEM is important for getting in front of the right travel consumers, at the moment they a...
Duetto and TravelClick Launch Automated Demand360-Driven Revenue Strategy with KSL Resorts
KSL Resorts` | December 7, 2016
With TravelClick's Demand360 for Duetto, Hotels can Optimize Pricing Strategies by Seamlessly Integrating Future-Looking Competitor Demand Data San Francisco, December 7, 2016 — KSL Resorts, manager of nine world-renowned recreational resorts, is the first Duetto hotel partner to receive automated pricing recommendations enhanced by TravelClick's future-looking Demand360® competitor data - at the Monarch Beach Resort in Dana Point, Calif. Through a seamless integration between TravelClick and Duetto, KSL can now make optimal pricing decisions with a holistic view into future market demand. Demand360 for Duetto combines the exc...
New York City’s Historic Sohotel Chooses ALICE for Guest and Staff Communications
ALICE | December 6, 2016
ALICE Suite Helps Staff Deliver Impeccable Service Even While Sohotel Is Under Renovation New York, NY -- Hotel operations platform ALICE announces New York City's historic Sohotel has adopted its ALICE Suite solution to power staff communication and improve guest engagement with the hotel. When the 100-room landmark hotel was undergoing its most recent reinvention - a hotel has been operating continuously at the site of the current Sohotel since at least 1805 - the owners learned the building could not support telephone lines to each guest room, and needed to find another way to communicate with guests. They soon discovered ALICE could...
New LUMA Hotel Times Square Website Embodies Flair of Iconic Neighborhood
HeBS | December 6, 2016
Shining bright in the heart of Midtown Manhattan's Times Square, the brand new LUMA Hotel Times Square has partnered with HeBS Digital to launch a vibrant, user-friendly, responsive website that highlights this innovative property and its iconic address. This new urban oasis in Times Square, which features artful rooms with expansive windows and on-site dining at Ortzi, now has a strong web presence that seamlessly blends information about the hotel and area with high-res photos and easy booking features to serve both business and leisure guests seeking accommodations in the heart of New York City. LUMA's new website is powered by HeBS ...
Five Trends that Will Shape Hotel Investment in Communication Networks in 2017
Cloud5 Communications | December 6, 2016
Re-Designing Hotel Communications to Satisfy the "Always-Connected" Millennial Guest Chicago, December 6, 2016 — In 2017, hoels will continue to have their communications networks shaped by the preferences of today's always-connected guest - integrating Private LANs, Hotspot 2.0, Seamless In-Room Automation, Bandwidth Orchestration, and Data Mining and Analytics, to accommodate the growing dependency of millennial travelers on their personal devices. The trends were identified by Cloud5, which provides advanced cloud-based data and voice solutions for more than 4,000 hotels touching millions of users - including end-to-end High-Sp...
StayNTouch Rover™ PMS Expands Distribution Features With Integration to Cubilis by Stardekk
StayNTouch | December 6, 2016
Bethesda, MD – DECEMBER 5, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is very happy to announce a new integration between Rover™, its cloud-based property management system (PMS) and Cubilis by Stardekk, a leading online reservation and channel management system for hotels. Cubilis Booking Engine allows hoteliers to receive direct and commission-free bookings through the hotel website. Secondly, Cubilis Channel Manager allows hoteliers to easily manage their booking channels on one central screen. The system automatically updates room availability on all chann...
Lexington Inn & Suites Sacramento Maximizes Guest Connectivity and Satisfaction With Hotel Internet Services Wi-Fi Solutions
Hotel Internet Services, Inc. | December 5, 2016
Newly renovated property partners with hospitality's leading provider for secured wireless Internet in order to affordably overcome common weak signal and slow speed issues. Sacramento, California — December 5, 2016 — Hotel Internet Services (HIS), a full-service provider of Internet services and solutions for the hospitality industry, has implemented the latest in Wi-Fi functionality at the Lexington Inn & Suites Sacramento, a California based property seeking to ensure the ability of guaranteeing each guest with a seamless online experience. With the critical importance that today's guests place on a hotel's intern...
ASKA Hotels Sees Tremendous Reputation Increase Through TrustYou Partnership
TrustYou | December 5, 2016
Direct Bookings, Online Reputation, Guest Feedback and Management Responsiveness Improved by Implementing TrustYou's Guest Feedback Platform Munich, 5 December 2016 - TrustYou, the world's largest guest feedback platform, has helped ASKA Hotels, a fast-growing chain of all-inclusive, luxury hotels in Turkey, improve its guest experience and online reputation by implementing the TrustYou guest feedback platform. As a result of the partnership, ASKA hotels has seen a big increase of its online reputation, consistent growth in guest sentiment, and a dramatic uptick in direct bookings. "TrustYou's guest feedback platform is essential fo...
MSI Releases CloudEnterprise
Multi-Systems, Inc. (MSI) | December 1, 2016
PHOENIX, December 1, 2016 – MSI Solutions is pleased to announce the release of CloudEnterprise, a robust multi-property reporting engine powered by MSI's TruCloud platform. Management companies and hotel groups rely on timely, accurate, and actionable business intelligence to make strategic, informed decisions. CloudEnterprise streamlines this process by eliminating the cost and complexity of manual data aggregation. By automating the delivery of analytics tailored to the needs of your business, managers can spend more time making critical business decisions to drive revenue and growth and less time manually benchmarking market t...
Valcartier Hotel Installs dormakaba Saflok RFID Electronic Door Locks
Valcartier Hotel and Vacation Village | December 1, 2016
Dependability, Client Trust Drive dormakaba Selection at Largest Resort in Eastern Quebec December 1, 2016 – MONTREAL – dormakaba Group, provider of Saflok and ILCO RFID and mobile access security solutions, announced the Valcartier Hotel at Valcartier Vacation Village resort in Quebec (Canada) will open its doors in December 2016 with networked Saflok mobile-ready Quantum RFID electronic door locks. The now four-season Valcartier Vacation Village is the biggest winter playground in North America and will be the largest resort in Eastern Canada when it opens in December 2016. dormakaba is a leading company in the global mark...
Agilysys Recognized for Groundbreaking Mobile POS Solution
Agilysys | December 1, 2016
BIG Awards for Business Names InfoGenesis® Flex a Finalist for 'Product of the Year' ALPHARETTA, GA. — Dec. 1, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that InfoGenesis® Flex, the company's groundbreaking mobile POS solution, has been named a finalist for 'Product of the Year' in the 2016 BIG Awards for Business. Presented by Business Intelligence Group, the BIG Awards for Business recognizes top-performing companies and organizations from around the world using a proprietary judging process scored by we...
Terry Sanders Joins Hotel AG and Opens Dallas Office
Hotel AG | November 30, 2016
ATLANTA – November 30, 2016 – Hotel AG announced today that Terry Sanders has joined Hotel AG as a partner and will lead the Dallas, Texas office for the firm. Terry is a 20-year veteran of the hotel industry who most recently played a key role in the growth of Wyndham Hotel Group's U.S. portfolio of hotels. Holding various positions during his career at Wyndham, Terry's most recent role from 2009 to 2015 was as Senior Vice President of Development for Franchised and Managed Hotels for the U.S., as well as Western Canada. While at Wyndham, Terry was responsible for generating over $500 million in ongoing franchised and manag...
Kube Systems Partners with Guest Supply to Distribute Mobile Device Charging Solutions
Guest Supply | November 30, 2016
Today more than 20,000 Guest Supply customers have access to two convenient charging Kubes for guestrooms and public areas that power up to six mobile devices simultaneously [Jericho, NY—November 30, 2016] — Kube Systems is pleased to announce that Guest Supply Inc., a Sysco Company, will now be carrying its full line of mobile device charging solutions. Through a distribution partnership agreement, the Kube Audio Clock for guestrooms and the Kube 5 portable charging system for public areas will soon be available to more than 20,000 Guest Supply customers. The Kube Audio Clock features Bluetooth streaming, an intuitive al...
Roundtable Focuses on High-Tech Adoption in Hospitality Industry
the Center for Hospitality Research | November 30, 2016
Ithaca, NY, November 30, 2016 - A wide-ranging discussion at Cornell University on the impact of technology in the hospitality realm, involving two-dozen industry leaders, touched on such topics as the adoption of cloud computing, best practices for rolling out new technologies, and online marketing strategies. A full report on the event, "High-Tech, High-Touch: Highlights from the 2016 Entrepreneurship Roundtable," by Mona Anita K. Olsen and Jennifer Blumenfeld, is available from the Cornell Center for Hospitality Research. Olsen is an assistant professor and academic director of the Leland C. and Mary M. Pillsbury Institute for Hospit...
Talking Talent – The Human Factor
Georgianne Fsadni | November 29, 2016
By Georgianne Fsadni AETHOS frequently advises clients on the considerable nuances involved in finding and developing talent. Recently, much has been published about today's sourcing and hiring processes, which seem to have become dramatically "technologized" for efficiency. However, speedy and transactional processes do not automatically equal quality outcomes. Until AI (artificial intelligence) can accurately and consistently mimic or perfect what human interaction can discern, technology can only assist in the match-making. The ultimate decision takes a bit more finesse. Let's revisit the basic challenges hiring managers continually ...
Webinar Video Available: HeBS Digital Discusses the “Key Tools to Optimizing Direct Bookings and Lowering Distributions Costs”
HeBS Digital | November 29, 2016
Last week, HeBS Digital hosted its third webinar in its "Direct is Always Better" series: "Key Tools to Optimizing Direct Bookings and Lowering Distributions Costs." Speakers from HeBS Digital discussed where the industry is heading in 2017: towards an inevitable decrease in occupancy in most major markets due to supply outpacing demand, Airbnb "stealing" demand share from hotels, and occupancy rates flattening—even declining (STR.) How can hoteliers improve the bottom line? In the webinar, HeBS Digital outlined how, despite this bleak picture of where our industry is headed, hoteliers can successfully arm themselves with tools to...
UniFocus Launches Labor Management System Tailored to the Select-Service Hotel
UniFocus | November 29, 2016
DALLAS – Nov. 29, 2016 – UniFocus, the Dallas-based provider of the service industry's most comprehensive workforce performance solutions, has rolled out simplified labor management software called UniFocus Select Service. The new platform is designed to meet the specific scheduling and labor management needs of the ever-expanding select-service hotel market. UniFocus Select Service offers the key functionality of UniFocus' Full Service flagship system, which was designed for more complex operations, but with simpler algorithms and other features. Like the original, the new offering provides modules for forecasting, planning...
Cendyn Announces Acquisition of Guestfolio
Cendyn | November 29, 2016
Boca Raton, Fla. – November 29, 2016 – Cendyn, the leader in cloud-based software and services for driving sales and marketing performance in the travel and hospitality industry, announced today that it has acquired Guestfolio Communications ("Guestfolio"), a leading CRM marketing platform for boutique hotels. With Cendyn's acquisition of Guestfolio, the company will offer an unprecedented ability for hoteliers to tailor their guest experience and digital marketing solutions to meet competitive marketplace demands and drive profitable revenue growth. Guestfolio's focus on guest engagement and marketing automation for indepen...
Two Roads Hospitality Powers New Brand with revintel Business Intelligence Solution from The Rainmaker Group
Rainmaker | November 29, 2016
Lifestyle hotel group turns to market leader in profit optimization for portfolio-wide business intelligence following merger of Destination and Commune Hotels ALPHARETTA, GA – November 29, 2016 – Two Roads Hospitality (Two Roads), a unique lifestyle and independent hotel management company, is expanding its use of The Rainmaker Group's revintel business intelligence platform portfolio-wide for increased insights into strategic data, following the merger between Destination and Commune Hotels in January 2016. The recent merger, and the rebranding to Two Roads Hospitality, created an opportunity for the newly combined organiz...
Hyatt Place Jacksonville Airport to Install FlyteBoard Digital Signage to Keep Guests On Time
Hyatt Place Jacksonville Airport | November 29, 2016
Flyte Systems®' FlyteBoard Provides Airport Property with a Service that Busy Travelers and Flight Crews Value CHICAGO, IL – November 29, 2016 – Newly renovated Hyatt Place Jacksonville Airport will include a FlyteBoard digital signage flight information display among its upgraded guest amenities. Flyte Systems' FlyteBoard is a subscription digital signage solution that shows real-time arrivals, departures and gate information for one or more airports. The 127-room Hyatt Place Jacksonville Airport hotel is near the Jacksonville International Trade Port and close to companies that include Mercedes Benz, Coach, and BAE Sy...
Milestone’s Galexi™ CMS can now Power ADA Conforming Sites
Milestone | November 29, 2016
Milestone's Galexi™ CMS is the world's first CMS that enables the creation of websites conforming to ADA guidelines Santa Clara, CA | November 29, 2016: Milestone announced today that its Galexi CMS is the first in the hospitality market to provide the necessary framework and technology to allow for the development of ADA conforming websites. The Americans with Disabilities Act (ADA) was enacted in 1990 by the US Congress, and it mandates that electronic and information technology must be accessible to people with disabilities. "US courts have interpreted ADA conformity for websites per the guidelines established by World Wide Web...
StayNTouch Partners with Revinate to Integrate Cloud-Based Hotel Solutions
StayNTouch Inc. | November 29, 2016
Bethesda, MD – NOVEMBER 29, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is very happy to announce a new integration between Rover™, its cloud-based property management system (PMS) and Revinate, the software as a service (SaaS) company that helps hotels reinvent the guest experience through reputation management and marketing automation solutions. Revinate products are set up as building blocks that, when used together, add up to a comprehensive guest engagement solution. Revinate Reputation™, Surveys™, and Marketing™ each provide exponentiall...
African Travel Spend Expected to Rise 24 Percent with African Union Passport Introduction in 2018
Sabre Corporation | November 28, 2016
Travellers from four countries – South Africa, Nigeria, Kenya and Egypt were surveyed, with those having flown in the past 24 months saying they would spend 24 percent more with the introduction of the passport JOHANNESBURG, South Africa, November 28, 2016 -- New research released by global travel technology provider, Sabre Corporation (www.Sabre.com), has revealed that African air travel spend is expected to rise 24% with the introduction of the pan-African passport in 2018. The new passport will enable African travellers to visit other countries on the continent without a visa. The comprehensive survey by Sabre aimed to uncover ...
