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Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+

PERCIPIA | September 16, 2024

The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them

Johannes Vocke | July 24, 2024

Technology

Agilysys Accelerates Global Growth with New U.K. Office to Serve EMEA Region

Agilysys | November 15, 2016

Regional Office Will Offer Sales, Technical Support, Installation and Training Resources LONDON — Nov. 15, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that due to continued growth across its global markets, the company has opened a U.K. office to serve the Europe, Middle East and Africa (EMEA) region. James Slatter has been named managing director of the new office, which is located at 59-60 Thames Street in Windsor. Slatter will report to Agilysys Senior Vice President of Global Revenue, Jim Walker. "We are thrilled to announ...

Webinar on Key Tools to Optimizing Direct Bookings and Lowering Distribution Costs

HeBS | November 14, 2016

To help hoteliers readjust their strategy as the hospitality industry faces declining occupancy rates, HeBS Digital will host the third webinar in the "Direct is Always Better" series, "Key Tools to Optimizing Direct Bookings and Lowering Distributions Costs," on November 17th at 2:00p.m. EST (11:00a.m. PST). Key members from HeBS Digital, a leader in helping hoteliers drastically increase direct bookings and lessen dependency on the OTAs, will provide a roadmap for hoteliers to lower distribution costs and increase direct bookings as 2016 closes out and the new year begins. As supply is predicted to outpace demand, and as Airbnb looks ...

Hospitality Management Corporation Adds Holiday Inn Abilene, Texas to Management Portfolio

Hospitality Management Corporation (HMC) | November 14, 2016

Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 112-room Holiday Inn ® Abilene, TX, to their hotel group. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. This new build hotel is ideally located five minutes from Abilene Christian University, Hardin-Simmons University...

Best Western Selects BirchStreet as its Procure-to-Order Platform

November 14, 2016

2,100 North American Properties to Utilize P2O System PHEONIX, AZ and NEWPORT BEACH, CA – November 14, 2016 – Best Western® Hotels & Resorts and BirchStreet Systems today announced the selection of BirchStreet's Procure-to-Order platform to modernize the procurement process at Best Western's 2,100 hotels in North America. The BirchStreet technology platform will enable hotel owners to access an online Best Western marketplace to easily shop for Best Western's approved and branded suppliers, compare prices, establish order guides and process requests on one system. "Best Western is thrilled to partner with BirchStreet...

RoomKnights Are Ready to Help Hotels Optimize Distribution

RoomKnights | November 14, 2016

Charlottesville, Virginia (November 14, 2016) – Last September Seekda and Regatta Travel Solutions merged their operations. Today, the combined company is being launched under a new name: RoomKnights. The brand encapsulates the industry shift from traditional software offerings towards full service distribution support. RoomKnights optimizes client's marketing strategies without adding more technological challenges for hotels. RoomKnights partners with over 9,000 hotels worldwide, focusing on boosting direct bookings by optimizing marketing techniques for direct hotel listings on numerous metasearch engines, such as Trivago, Kayak...

Puerto Rico’s Bahia Beach Resort & Golf Club Connects Their Concierge and Service Teams with ALICE’S Innovative Operations Platform

ALICE | November 13, 2016

November 14, 2016 – ALICE announced that Bahia Beach Resort & Golf Club, a five diamond resort in Puerto Rico, adopted ALICE Suite - a SaaS platform that completely connects the guest to the resort, and connects all service departments within a resort, to further reinforce and enhance the property's high levels of service for its guests and property owners. ALICE Suite now drives guest engagement as well as back of the house efficiencies for dozens of the most exclusive hotels in the Caribbean, Europe, and North America – helping hoteliers and property managers respond to guest requests more efficiently, generate ROI fro...

How the Marriott-Starwood Merger Will Affect You…

Jim Butler | November 11, 2016

By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Author of www.HotelLawBlog.com Global Hospitality Group® survey results: What does all the recent consolidation in the hotel industry mean to different stakeholders? Marriott closed its acquisition of Starwood on September 23, 2016, following Accor's closing of its acquisition of Fairmont/Raffles on July 12, 2016. Other consolidations may already be underway. In any event, most of us in the hotel industry expect some very important consequences to result from such transactions. The hotel lawyers at JMBM's Global Hospitality Group® thought it would be int...

Rake in The Revenue in 2017 With These Hot Hotel Trends

Joseph Zarrahy | November 10, 2016

by Joseph Zarrahy Though it may only be November, the new year will be here in the blink of an eye. The hospitality industry is constantly evolving, and you better believe plenty will change and evolve in 2017. Due to the rapid pace of technology advances and social media, it often seems that hotel owners struggle to simply keep up with the changes. Yet, to be truly competitive in an increasingly competitive market, keeping up with trends isn't always good enough – you want to strive to be ahead of the trends. No one can predict the future, but based on data from 2016, you can likely expect these hot hotel trends to take root in 2...

MEET THE GROVE RESORT & SPA, ORLANDO’S NEXT BIG FAMILY ENTERTAINMENT MECCA AND LURE AGENCY’S NEWEST INBOUND MARKETING PARTNER

Lure Agency | November 10, 2016

Orlando, Florida, the entertainment capital of the U.S., never ceases to surprise and delight. The latest offering of the sunny city is arriving in the form of a mind-blowingly enormous and luxurious resort, The Grove Resort & Spa. Passion-based marketing agency, Lure Agency, has been selected to hit the ground running with a full-inbound marketing strategy to ensure The Grove makes a splash even before it's scheduled opening in February 2017. We're calling it a fusion of vacation and residence, and there's no doubt that The Grove will help revolutionize trips, whether they be business, leisure, family event related, or anything els...

Twenty Four Seven Hotels Taps dormakaba For Mobile Access Locks at Moxy Tempe

Twenty Four Seven Hotels | November 10, 2016

Trendy Metro Phoenix Lifestyle Property says Saflok is Perfect Fit for Tech-Savvy Guests and Mobile Check-In MONTREAL – November 10, 2016 – dormakaba Group, provider of Saflok and ILCO RFID and mobile access security solutions, announced the 186-room Moxy Tempe, AZ hotel installed Saflok Quantum RFID mobile access electronic door locks. Moxy is Marriott International's edgy new lifestyle brand with the first Moxy debuting in the United States this year in Tempe, AZ and managed by Newport Beach, CA-based Twenty Four Seven Hotels www.247hotels.com. Click here for information on electronic door locks from the dormakaba Group. ...

Hotel Lawyer: The PROs and CONs of Multi-Branded Hotels

Bob Braun | November 10, 2016

By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Author of www.HotelLawBlog.com Hotel Lawyer on multi-branded hotels. Hotels with more than one brand are increasingly common, but it wasn't always so. Although some compelling advantages are driving this trend in many situations, developers and owners should weigh the advantages against other considerations. My partner Bob Braun is a senior member of our Global Hospitality Group® and has experience with many hundreds of hotel management and franchise agreements. Bob is also co-author of the Hotel Management Agreement & Franchise Agreement Handbook (3rd edition),...

Infor EzRMS Updated with Enhanced Forecasting Engine

Infor | November 10, 2016

New Forecasting Features Enhance Revenue Management Application NEW YORK – Nov. 10, 2016 – Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the launch of an enhanced, integrated adaptive learning and forecasting engine for Infor EzRMS. The engine introduces several new forecasting algorithms, including dynamic trend modelling, combined with latest machine learning techniques, that help to provide improved forecasts and optimizations to the hospitality industry. When the algorithms are applied, Infor EzRMS will recalculate a full new forecast and as ...

Solving the Property Management System Value Conundrum: Invest in the Future, Not the Past

November 10, 2016

By Jos Schaap CEO, StayNTouch There are those unenlightened people in the hotel industry that will say that a property management system is nothing more than a grandiose cash register. That its only function is to account for the spend that a guest incurs during their stay and produce a folio upon departure. In fact, that claim could not be further from the truth. Yes, it connects to a myriad of systems to track guest charges such as a point of sale system, call accounting, sales and catering system, and so on, but increasingly there is an obligation for the hotel PMS to do so much more. As pressure is placed upon the PMS to go beyond t...

Local Measure to Compete at Phocuswright’s Innovation Summit, November 15th

Local Measure | November 10, 2016

Phocuswright – Los Angeles, CA – 14–17 November 2016: Local Measure, the leading location-based social platform for hotels and the tourism industry, will present at the Innovation Summit at PhocusWright Conference, November 15, 2016. Having won numerous accolades in its home city of Sydney, Australia, Local Measure will participate as an Innovator at the event, which covers the worldwide travel industry. Innovators present their market changing innovations in order to compete for travel's most coveted awards. "Presenting on the main stage at this iconic event is testimony to the great technology and team that we have b...

Agilysys to Exhibit at U.K.‘s HOSPACE 2016

Agilysys | November 10, 2016

Attendees to See Solutions for Property Management, POS, Payment and More LONDON — Nov. 10, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company will exhibit at HOSPACE 2016, the annual conference sponsored by the Hospitality Professionals Association (HOSPA), the U.K.'s leading non-profit educational organization for hospitality finance, revenue management and IT professionals. The conference will be held Thursday, Nov. 10, at Sofitel London Heathrow. "We are particularly pleased to participate in this year's HOSPACE,...

Hotel Messaging Is at a Crossroads

ALICE | November 9, 2016

Messaging is exploding as an engagement channel at hotels. Within the past year, hotel brands big and small have made headlines for their experiments with various messaging channels, as well as for the development of their own messaging apps. Despite of, or perhaps because of this growth in messaging, several fault lines have emerged in its adoption. In Part 1 of this piece, we look at messaging's place in the industry -- how brands are using it and why they've taken to it with such verve. In Part 2, we discuss the five of the biggest conflicts we're seeing emerge in this hospitality messaging revolution. And in Part 3 we look at how ALICE is...

FCS Raises Bar on Guest Request and Task Management Efficiency with General Availability Launch of e-Connect V3.1 and m-Connect V3.1

FCS | November 9, 2016

Latest versions of inter-department communication and job dispatch software benefit from new features designed to maximize efficiency and guest satisfaction Singapore, 9 November, 2016 – FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has announced the general availability of FCS e-Connect V3.1 and m-Connect V3.1, providing hoteliers with a means to streamline even more functions related to guest request and work order dispatch management. Already recognized as an industry leading solution for enhancing property wide communication and task status tracking functionality, the latest ...

dormakaba Agrees to Acquire Mesker Openings Group, Expanding Business in North America

dormakaba | November 9, 2016

Reamstown, PA - 9 November 2016 - dormakaba has signed an agreement to acquire US-based Mesker Openings Group and expects to close the transaction in 2016 upon the satisfaction of customary closing conditions. With the consummation of the acquisition of Mesker, a leader in the commercial door and hardware industry in the USA, dormakaba will increase the breadth of its product offering in North America. "The acquisition of Mesker is a continuation of the industrial logic underlying the merger to dormakaba and a consistent implementation step of our strategy for North America", says CEO Riet Cadonau. "It will expand our offering in North ...

Hotels See Increases in Mobile Revenue After Launching with Travel Tripper’s New Mobile Booking Engine

Travel Tripper | November 8, 2016

NEW YORK—Hotels partnering with Travel Tripper, an industry leader in innovative hotel booking and digital marketing solutions, have seen promising early increases in mobile booking revenue shortly after launching with the new RezTrip mobile booking engine. The Taj Boston, The Manhattan at Times Square Hotel, Stratosphere Casino, Hotel & Tower in Las Vegas, and Grand Beach Hotel Surfside West in Miami are among the first hotels to utilize this new solution. The newly redesigned mobile booking platform incorporates industry best practices in travel booking, focusing strongly on user experience to secure hotel reservations quick...

Intelity Appoints New Chief Sales and Marketing Officer

Intelity | November 8, 2016

ORLANDO, Fla. – Nov. 8, 2016 – Intelity, the leading developer of hospitality guest service technology and mobile apps to improve the guest experience, today announced the addition of Gregg Hopkins as the company's Chief Sales and Marketing Officer. Hopkins' career spans over 30 years with varied international experience in the hospitality and technology segments working with enterprise property management (PMS), sales and catering, customer relationship management (CRM), restaurant point-of-sale (POS), center reservation system providers (CRS), online travel agencies (OTA), and destination vacation portal solutions. Hopkins...

VRMA Auction Sponsored by NAVIS Raises $33,670 for Vacation Rental Government Relations and Advocacy

NAVIS | November 8, 2016

NAVIS sponsors record-breaking fundraiser to support Vacation Rental industry government relations efforts nationwide BEND, OR (NOV 8, 2016) – The Vacation Rental Managers Association (VRMA), an international trade association representing professional property managers of traditional short-term vacation rentals, raised nearly $34,000 at the 2016 VRMA National Conference via live and silent auctions. The events, which featured entertainment sponsored by NAVIS, far exceeded the goal to raise more than previous years, with funds going to support the association's government relations and advocacy efforts. Over 50 companies donat...

Get Guests Off WiFi and Into the IoT

RoamBOOST | November 8, 2016

DAS is a new platform to power the Internet of Things Boston, Mass. — November 8, 2016 — The IoT, or Internet of Things, actually isn't that complicated. It's not a technology, it's not a piece of hardware – it's simply the interconnection between devices. However, guests who live an IoT life use up A LOT ot bandwidth. In a hotel and travel environment, mobile devices are used for airplane and train tickets, check-in upon arrival, as the key to the room, controlling the lights, curtains, thermostats, televisions, and app functions such as ordering roomservice, towels from housekeeping, conceirge or texting the front de...

Cypress Bayou Casino Hotel Selects Agilysys Solution Suite to Optimize Food and Beverage Delivery

Agilysys | November 8, 2016

Property Expands Use of Agilysys Technology with POS, Analytics and Payment Solutions ALPHARETTA, GA. — Nov. 8, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Cypress Bayou Casino Hotel in Charenton, La., has selected a comprehensive solution suite — including InfoGenesis® POS, InfoGenesis® Flex, rGuest® Analyze and rGuest® Pay — to enhance efficiency and streamline food and beverage service. The property, which is owned and operated by the Chitimacha Tribe of Louisiana, is a long-time user of the...

StayNTouch Partners with The Hotel at Auburn University & Dixon Conference Center

StayNTouch Inc. | November 8, 2016

Innovative university hotel to provide guests a new mobile experience with StayNTouch's Cloud-Based PMS Solutions Bethesda, MD – NOVEMBER 8, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the agreement to deploy of its Rover PMS Overlay, Rover Housekeeping and Zest solutions at The Hotel at Auburn University & Dixon Conference Center in Auburn, Alabama, home of Auburn University. "As our hotel is interwoven with our hospitality school here at Auburn, it is important that our students are exposed to technologies that will be setting the standard for their p...

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