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Technology
Agilysys CEO to Participate on Gaming Industry Panel at G2E 2016
Agilysys | September 22, 2016
Discussion to Focus on Optimizing Profitability Within the Non-Gaming Environment ALPHARETTA, GA. — Sept. 22, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Jim Dennedy, the company's president and chief executive officer, will be featured on an industry panel at the upcoming Global Gaming Expo (G2E) in Las Vegas. Dennedy is a regular speaker at gaming industry events, having recently participated on a panel at G2E Asia in Macau. The panel, entitled 'How to Optimize Total Casino Profitability Within the Non-Gaming Environmen...
The WebAwards Recognize HeBS Digital’s Industry-Leading Technology and Website Design with 7 Awards, Including Best Hotel and Lodging Website
HeBS Digital | September 21, 2016
New York, NY (September 21, 2016)– HeBS Digital is proud to announce the receipt of seven WebAwards from the Web Marketing Association in the Hotel and Lodging category, including the top award in its category, the Best Hotel and Lodging Website designation for TsogoSun.com. The firm that has helped hoteliers drastically increase direct bookings and lower overall distribution costs by deploying industry best-of-breed digital technology, consulting and marketing has also won three Outstanding Website awards and three Standard of Excellence Awards. HeBS Digital received the following WebAwards: Best Website – Hotel and Lodging...
Duetto Accelerates Expansion throughout Europe
Duetto | September 21, 2016
- Now with More than 500 Hotels in Europe, Duetto Adds 40+ New Properties, 7,500 Rooms in Seven Countries - - Doubles Headcount in London Office, Appointing Justin Sadler-Smith as VP of Sales, EMEA - London, September 21, 2016 – Duetto, the market leader in hotel and casino profit optimization technology, announced that it added more than 40 hotels and 7,500 rooms in Europe in just two months. Duetto now has more than 500 hotel partners in Europe, including iconic individual hotels, regional brands and some of the biggest hotel companies on the continent. Duetto also appointed Justin Sadler-Smith as Vice President of Sales for t...
SHR Developer of WindsurferCRS™ Secures Growth Capital to Support Expansion
SHR | September 21, 2016
HOUSTON, TX September 21, 2016—SHR, developer of the WindsurferCRS™ hotel reservation and distribution platform, today announced it has secured $20MM in growth capital to support its expansion in the U.S. and in Asia-Pacific. On the eve of making the Inc. 5000 List for the fifth year in a row, SHR finds its style of doing business in high demand. The rapid growth over the past two years is indicative of hoteliers' preference for an innovative CRS backed by a high level of intelligent support from a staff with hotel operations experience. "We are very excited about the future of SHR. The new growth capital available to the co...
Agilysys to Co-Sponsor Global Gaming Awards at G2E 2016
Agilysys | September 21, 2016
Awards Ceremony Recognizes Innovation and Achievement in 12 Industry Categories ALPHARETTA, GA. — Sept. 21, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company will co-sponsor the Global Gaming Awards at the upcoming Global Gaming Expo (G2E) 2016 in Las Vegas. The awards will be presented Monday, Sept. 26, during a luncheon at The Venetian Palazzo Congress Center. Agilysys is sponsoring the award category entitled 'Land-Based Industry Supplier of the Year,' which recognizes companies that drive brick-and-mortar casino...
Hotel Internet Services Unveils HIS Property Dashboard for Maximum Visibility and Control Over Network Performance
Hotel Internet Services, Inc. | September 20, 2016
New comprehensive easy-to-navigate portal ensures real time, streamlined access to all tools necessary for maintaining secure, high quality guest Internet solutions Clearwater, Florida — September 20, 2016 — Hotel Internet Services (HIS), a full-service provider of Internet services and solutions for the hotel industry, has announced the launch of its newly developed HIS Property Dashboard, a proprietary portal that provides clients with the unmatched ability to maintain direct control over every aspect of Internet performance at all times. With the HIS Property Dashboard, hoteliers can effortlessly view and analyze vital d...
Agilysys Named ‘Official Hospitality Technology Partner’ At International Luxury Hotel Pinnacle Summit 2016
Agilysys | September 19, 2016
ALPHARETTA, GA. — Sept. 20, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company has been named 'Official Hospitality Technology Partner' for the International Luxury Hotel Pinnacle Summit 2016. The conference, which will be held Sept. 25-27 at Gaylord National Resort & Convention Center in Washington, D.C., is the premier gathering for the luxury hospitality and wellness travel industry. "We're pleased to name Agilysys the 'Official Hospitality Technology Partner' for this year's Pinnacle Summit," said Barak Hirsc...
Hospitality Management Corporation Opens Holiday Inn Express® Hotel & Suites in Round Rock, Texas
Hospitality Management Corporation (HMC) | September 19, 2016
Dallas, TX – (September 19, 2016) Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces the completion and opening of this newly constructed 109-room Holiday Inn Express® Hotel & Suites Round Rock showcasing the new Formula Blue™ design solution. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Hol...
Lodging Interactive Expands Its Fully Managed Hotel Live Chat Service to 7 Days a Week
Lodging Interactive | September 19, 2016
PARSIPPANY, NJ - September 19, 2016 Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced its expanded CoMMingle Live ChatSM service for hotels and resorts. The fully managed live chat service now provides properties with coverage 7 days a week. CoMMingle Live Chat provides hotels with the ability to enable their websites with live chat capabilities that are fully managed by Lodging Interactive's US based lived chat agents, 7 days a week. "Our goal has always been to enable hotels and resorts to provide website sales support to their customers ...
How to Jumpstart Your Hotel’s Direct Bookings Through Social Media
the Author and HeBS Digital | September 19, 2016
By Victoria Hsia In hospitality marketing, the digital landscape is constantly evolving and the travel consumer journey to a direct booking is becoming more and more complex. To help you better navigate the digital landscape and shift share to the direct online channel, HeBS Digital's "Jumpstart Direct Bookings" Series shares industry best practices to boost direct bookings through the top revenue-generating marketing channels. From SEO to Multichannel Campaigns, you'll learn insider strategies and concrete action steps to start shifting share from the OTAs today. The first best practices action plan covered how to jumpstart direct book...
From Looking to Booking – Digital Marketing Tips for Luxury Properties
Susan Tucker | September 18, 2016
By Susan Tucker By now you've probably heard it enough to know that in today's digital age every hotelier must have an online presence in order to effectively reach current and potential guests. Particularly unique and independent properties, which may not yet have the benefit of widespread brand recognition. Now that the public is exposed to more media than any time in history, the success of your luxury property will depend on the ability to really hone in on how to attract the right kind of guests. It's not about making your reach more expansive, it's about creating a digital action plan with a goal of precision targeting and engagin...
The DoubleTree by Hilton Hotel Dallas-Love Field Increases Revenue with Flyte Systems®
September 15, 2016
Real-Time Airline Information Helps Property Increase Occupancy when Flights are Cancelled CHICAGO, IL – September 15, 2016 – The DoubleTree by Hilton Hotel Dallas-Love Field installed three FlyteBoard flight information displays to give guests greater confidence in their travel plans. The newly renovated 244-room DoubleTree by Hilton Hotel is directly across the street from Dallas Love Field Airport (DAL). Flyte Systems is the leading provider of cost effective airport travel and flexible digital signage property information. The company delivers displays and digital signage content for hotels, corporate training centers, c...
Webinar: Conversational Commerce Drives Group RFP’s and Direct Bookings for Hotels
Lodging Interactive | September 15, 2016
PARSIPPANY, NJ - September 15, 2016 Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, will be holding a free online webinar to discuss how hotels and resorts can use its CoMMingle Live Chat service to immediately increase group/wedding RFP submissions and drive direct bookings. "Since the launch of CoMMingle Live Chat, dozens of hotels have made the commitment to improve their online website customer service and to build loyalty by increasing online engagement with their customers," said DJ Vallauri, Lodging Interactive Founder & CEO. "The results have...
Agilysys Sponsors Research on Next-Generation POS Systems
Agilysys | September 15, 2016
ALPHARETTA, GA. — Sept. 15, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced availability of The 2016 Smart Decision Guide to Restaurant Management and POS Systems, published by Starfleet Research. Based on exhaustive industry research, the document reveals how food and beverage service operators are looking to next-generation point-of-sale technology to improve efficiency, enhance guest satisfaction and increase revenue. According to the study, today's restaurant operators are seeing the biggest technology shift since the 1980s, w...
How Reviews Help Improve the Hotel Experience
TrustYou and Cloudbeds | September 14, 2016
by Alex Gaggioli Most hoteliers and property owners have a love-hate relationship with online reviews. Some reviews are fair and just, while others are purposefully hurtful, or even worse, fake. In Cloudbeds' opinion, we believe that reviews are a unique opportunity for hotels to improve the hotel experience they provide to guests. Reviews, both negative and positive, can help identify actionable changes for your property. Use your hotel's reviews to your advantage and find ways to elevate your guest's experience. Find Unidentified Positives and Negatives People often turn to online review platforms when they're either super pleased or ...
2016 Maestro PMS Users’ Conference Focuses On Strategies for Success
NORTHWIND Maestro | September 14, 2016
Attendees Share Ideas for Productivity, Profitability and Dance Moves at Sold Out Maestro Conference TORONTO - September 14, 2016 – Independent hotel systems leader Maestro PMS wrapped up its 2016 Maestro Users' Conference on September 1st. Executives and staff from more than 50 properties attended the sold-out event at The Omni King Edward Hotel in downtown Toronto, Canada. Attendees received information on new property software system enhancements, attended education sessions, and were provided with personal one-on-one learning labs with Maestro PMS professionals. Maestro also announced continued property software product enhanc...
StayNTouch Partners with Pacific Hospitality Group
StayNTouch | September 13, 2016
Hotel Group takes its Meritage Collection Mobile with StayNTouch's Cloud-Based PMS Solutions Bethesda, Maryland, (September 13, 2016)—StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Rover PMS Overlay, Rover Housekeeping and Zest solutions at five Pacific Hospitality Group (PHG) properties in the Meritage Collection. Installation of the PMS mobility solution is underway at five of its luxury properties, including The Meritage Resort and Spa in Napa Valley, Paséa Hotel & Spa in Huntington Beach, Balboa Bay Resort in Newport Beach, Estancia La ...
BirchStreet Systems Acquires AccuBar
BirchStreet Systems, Inc. | September 12, 2016
Extending Restaurant and Hospitality Market Leadership in the Cloud NEWPORT BEACH, CA – September 13, 2016 – BirchStreet Systems, the leading cloud based procure-to-pay technology provider for the hospitality industry, announced its acquisition of AccuBar, a leading cloud based, mobile enabled beverage inventory software solution provider. This combination unites the best-in-class technologies, people and expertise serving the hospitality, bar and restaurant industries. "We are thrilled to welcome AccuBar's team and their customers to BirchStreet. AccuBar shares our vision of innovation in creating better processes to enhanc...
The Rainmaker Group Taps Technology Industry Veteran Mike Cowles as Chief Commercial Officer to Lead Ongoing Growth Initiatives
Rainmaker | September 12, 2016
ATLANTA – September 12, 2016 – A seasoned software and IT executive with nearly two decades of experience in leading strategic growth initiatives for software and services companies, Mike Cowles has been appointed as Chief Commercial Officer (CCO) at The Rainmaker Group, the premier provider of revenue and profit optimization solutions to the gaming/hospitality and multifamily housing industries. A results-driven senior leader with proven expertise in driving performance for SaaS and cloud computing providers, Cowles has a strong track record in technology innovation, building high performing teams, growing business lines, a...
Corporate Governance And M&A Activity in Hospitality: Boards, Shareholders And (Potential) Conflicts of Interest
Thomas Mielke | September 12, 2016
By: Thomas Mielke | Andrew Hazelton Consequences of M&A activity in the hospitality industry are increasingly making headlines, fuelled by a greater complexity of owning- and operating structures and an ever larger number of international stakeholders… What are the best practices to protect oneself from unwanted consequences? Earlier in the year, third party owners and franchisees raised their voices about the Starwood-Marriott USD $12.2 billion merger. They challenged the firms on the potential violation of their exclusivity agreements (prohibiting the brand-partner to own, manage, operate or franchise other hotels within a ...
AETHOS Consulting Group Releases 2016 Hotel General Managers Compensation Study (U.S.)
AETHOS Consulting Group | September 9, 2016
A recent compensation review and analysis of more than 300 general managers of four and five star properties throughout the United States has resulted in AETHOS Consulting Group's 2016 Hotel General Managers Compensation Study. According to AETHOS Managing Director David Mansbach, author of the study, "as we move through the next phase of the lodging cycle it will be critical for organizations to attract and retain high performing general managers; as such, real time and credible compensation information is a must- have to set competitive compensation programs."The Survey highlights these notable findings: The general ma...
Sabre Names Hospitality Leader Alex Alt to Executive Vice President
Sabre Corporation | September 8, 2016
SOUTHLAKE, Texas, Sept. 8, 2016 – Sabre Corporation (NASDAQ: SABR) has promoted Alex Alt to executive vice president of Sabre, and president of Sabre Hospitality Solutions. Under Alt's leadership, Sabre has developed an aggressive growth plan for its Hospitality Solutions business. In 2015, Sabre announced its first enterprise-wide global central reservations system services agreement and is currently in the midst of successfully migrating the 7,800 properties of the Wyndham Hotel Group to its industry-leading SynXis solution. Earlier this year, the company announced the acquisition of the Trust Group, which has further expanded i...
HREC Expands in the Northeast
JLL Real Views | September 8, 2016
O'Connell Hospitality Group, LLC Merges with HREC (Boston, MA; Denver, CO) - O'Connell Hospitality Group (www.oconnellhospitality.com) is excited to announce that they are strategically merging their premier Northeast hotel brokerage practice with HREC's national hotel platform (www.hrec.com) effective September 1, 2016. Going forward, Jim O'Connell will be Principal at HREC Investment Advisors and will be HREC's practice leader in the new Boston office. Post-merger: O'Connell Hospitality, already a national recognized brokerage powerhouse in New England, will further enhance its client centric practice by joinin...
GBTA Foundation Study: Majority of North American Business Travelers Commonly Use Hotel Apps
the GBTA Foundation | September 8, 2016
Opportunity Exists for Hotels to Implement Innovative Technology to Serve Customers in Years to Come Internet Access at Hotels Remains Paramount for Business Travelers Alexandria, VA (September, 2016) – Business travelers commonly use hotel apps according to a new study released today by the GBTA Foundation, the education and research arm of the Global Business Travel Association (GBTA), in partnership with Best Western Hotels & Resorts. Three of five (61 percent) business travelers have downloaded at least one of the seven major hotel chains' apps on their smartphone in the past year, with more than half of those travelers (5...
