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Technology
Petit Palace Hoteles Increases Revenues and Improves Guest Experiences Through TrustYou Partnership
TrustYou | August 29, 2016
Generates 40% Increase in Revenue in Two Years; Committing to Guest Experience Through Significantly Enhancing Response Rate Munich, 29 August 2016 – TrustYou (www.trustyou.com), the world's largest guest feedback platform, has powered significant guest experience improvements and positively affected the bottom line for Petit Palace Hoteles, which operates 31 boutique hotels throughout Spain. Since 2013, the companies have worked together to surpass a certain threshold of reputation scores and boost visibility in booking sites in a way that has generated up to 200% in revenue for specific properties at Petit Palace Hoteles. Among ...
Rainmaker Group Ranks on Inc. 5000 List of America’s Fastest-growing Private Companies for Sixth Consecutive Year
Rainmaker | August 24, 2016
Alpharetta, Georgia – August 24, 2016 – The Rainmaker Group, the premier provider of revenue and profit optimization solutions to the hospitality and multifamily housing industries, today announces that it has again been ranked on the Inc. 5000 list of the fastest growing privately held companies in the U.S. The 2016 edition of the Inc. 5000 marks the sixth consecutive year that Rainmaker has been included, a distinction that only an elite subset of the companies on this year's list can claim. Having surpassed 200 employees last year, the Atlanta-based company continues to rank on the prestigious Inc. 5000 list due to its im...
Hotel AG Announces Recent Closings
Hotel AG | August 24, 2016
ATLANTA – August 24, 2016 – Hotel AG announced today the firm has closed 16 hotel transactions since its last press release. The transactions were located across 11 states and five regions of the US including West Coast, South Central, North Central, Northeast and Southeast. The transactions were comprised of several brands such as Marriott, Hilton, IHG, among other brands and 2 independent hotels located in Pennsylvania and San Francisco. Hotel AG brokers involved in these transactions were Brad Sinclair, Andy Broad, Michael Bernath, Eric Gunderson, Rick George, Niven Patel, Wendy Blissett, Rex Cagle and Thierry Roch. H. Ke...
Hotel Defenders Releases Hotel Security and Back Office Services Solution
| August 24, 2016
Hotel Defenders, LLC is introducing a solution that solves two long-standing and inter-related problems in the hospitality market: growing cyber security threats and disorganized, undocumented Back Office closets. Cyber Security Threats: Volume credit card usage, high staff turnover, large amounts of stored personal information, and a complex ecosystem make the hospitality industry a major target for cybercriminals. Within the last few years, Hilton Hotels, Hyatt Hotels, Mandarin Oriental, Omni Hotels and Resorts, Trump Hotels, and White Lodging have all suffered high profile, large scale data breaches that exposed the personal and cred...
Hotel Guests Engaged During Stay 40% More Likely to Come Back
Local Measure | August 24, 2016
Local Measure, the leading location-based social media platform for hotels, today released the results of a 16 month study across 75 hotels and 56,000 customers. The study showed that hotels who engage with their guests during-stay see higher guest return rates than for those guests who are not engaged digitally. Speaking about the study, Local Measure CEO said "We've been telling our hotel clients for a long time that during-stay engagement and real time reputation management is just as important as a hotel managing post stay reviews. It's nice for us to now be able to back this up with data that shows those forward thinki...
Hotel AG’s Commitment to Charities Focused on Children Generates Tens of Thousands of Dollars in Contributions
Hotel AG | August 23, 2016
ATLANTA – August 23, 2016 - Hotel AG launched its own charity in January of this year focused toward helping children in need from all races, socio-economic backgrounds and nations. A portion of the commission of every hotel sold goes to Hotel AG Charities that is centered around four organizations helping to make the lives of children in need a little better, from our local school system to children in Kathmandu, Nepal to parts of India. Part of the commitment is to ensure that these 501c3 organizations receive monthly donations from Hotel AG. So far in 2016, Hotel AG has had the privilege of giving tens of thousands to this effo...
GuestTek Announces Organizational Restructuring, Globally
August 23, 2016
Calgary, Alberta – August 23, 2016 – GuestTek, a global leader in broadband technology and interactive solutions for the hospitality industry, today announced several organizational changes to streamline operations and strengthen its global growth strategy. GuestTek is moving to a decentralized leadership model, appointing regional presidents and managing directors to better serve each region. With fewer layers for quick adaptability, the newly appointed leaders will take full responsibility for their regions, in turn eliminating the need for the global Chief Operating Officer role. In light of these changes, effective immed...
Travel Salem Selects Regatta Travel Solutions to Power Booking Engine on TravelSalem.com
Regatta Travel Solutions LLC | August 23, 2016
Charlottesville, Virginia (August 23, 2016) – Regatta Travel Solutions announced today that Travel Salem has selected Regatta Travel Solutions to power the booking engine on their official destination website, TravelSalem.com. Regatta will allow visitors to the destination website to book hotels, attractions and packages on the destination's official website. "Regatta goes way beyond providing excellent booking technology," said Angie Morris, President & CEO of Travel Salem. "They take the time to understand the political environment of the DMO, and the nature of the relationships between the DMO and its partners and stakehold...
Four Points by Sheraton Boston Logan Airport Hotel Gives Guests Real-Time Airline Flight Schedules
Four Points by Sheraton Boston Logan Airport Hotel | August 23, 2016
Flyte Systems®' Lobby Flight Information Display Shows Arrivals, Departures, Gates for Boston's Logan International Airport, Plus Doppler Radar for Travel Weather Updates CHICAGO, IL – August 23, 2016 – More than 80 percent of the guests staying at the Four Points by Sheraton Boston Logan Airport hotel travel through nearby Logan International Airport. General Manager, Michael Buddemeyer wanted to provide his traveling guests with an amenity they would value. "I previously opened a Hilton Garden Inn airport property that had a flight information display called FlyteBoard. It was a great amenity. When we purchased our Fou...
ALICE Brings its ALICE Suite Platform to Hotel Des Trois Couronnes, a Leading Hotel in the Heart of Europe
ALICE | August 23, 2016
NEW YORK, August 23, 2016 – ALICE, info.aliceapp.com, announced that the Hotel Des Trois Couronnes, Vevey Switzerland, has adopted ALICE Suite - a SaaS solution that completely connects the guest to the hotel, and connects all service departments within a hotel. ALICE Suite now drives guest engagement as well as back of the house efficiencies for dozens of hotels in Europe and North America thanks to the immediate benefits it provides hoteliers – helping them respond to guest requests more efficiently, generate ROI from ancillary services, build more positive guest reviews, and achieve cost savings at the same time. Hotel De...
Hospitality Management Corporation Selected to Manage the 73-room Hampton Inn Cotulla, TX
Hospitality Management Corporation (HMC) | August 22, 2016
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce management responsibilities for this 73-room Hampton Inn Cotulla in Cotulla, TX. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The hotel is ideally located in the Eagle Ford Shale Gas and Oil area and outdoor sports enthusiasts will appreciat...
NAVIS Named a Top Workplace in Central Florida by Orlando Sentinel
NAVIS | August 22, 2016
ORLANDO, FL (August 22, 2016) – NAVIS, the #1 reservation sales and marketing platform for independent hotels, resorts, and vacation rental management companies today announced that it's East Coast office has been named one of Orlando Sentinel's Top 100 Workplaces in 2016. This year's recognition marks the fifth consecutive year that NAVIS has been ranked as one of the best places to work, and follows other honors NAVIS has received as a Top Place to Work in Oregon four years in a row. Headquartered in Bend, NAVIS has over 314 employees and continues expanding to meet the growing demand for the company's innovative hospitality...
HeBS Digital Nominated for Most Effective Digital Media Buy by The Drum Digital Trading Awards USA
HeBS Digital | August 22, 2016
HeBS Digital has been nominated in the Most Effective Digital Media Buy category by The Drum Digital Trading Awards USA for their highly effective Dynamic Rate Marketing campaign with Lotte New York Palace. New York, NY – August 22, 2016 – HeBS Digital is excited to announce that their Dynamic Rate Marketing (DRM) campaign with Lotte New York Palace has been nominated in the Most Effective Media Buy category by The Drum's inaugural 2016 Digital Trading Awards USA. This nomination recognizes HeBS Digital, a leading hotel digital technology, full-service digital marketing and website optimization consulting firm, as a pioneer ...
Hotel Lawyer: Why NOW May Be the Best Time for Developers to Start EB-5 Financing
Jim Butler | August 22, 2016
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Author of www.HotelLawBlog.com 22 August 2016 Is there a serious risk that EB-5 will expire September 30, 2016? Anything is possible when Congress is in session, but none of the experts we talk to believe that the EB-5 program will be allowed to lapse. As discussed below, certain key provisions of the EB-5 program dealing with regional centers will "sunset" or expire on September 30, 2016. And, as part of the effort to extend the regional center program or make it permanent, there are some proposals to modify potentially significant aspects of the EB-5 program. No one s...
TrustYou Extends Reach of its Meta-Reviews through Partnership with TRIPCON
TrustYou | August 22, 2016
Bolsters Global Presence with Key Agreement in Japan Munich, Tokyo, 22 August 2016 – TrustYou (www.trustyou.com), the world's largest guest feedback platform, has been selected by TRIPCON, Japan's premier site for comparing and booking hotels, to provide Meta-Review data for its search results. Nearly all travelers rely on review information before making a purchase; 95% of booking decisions are informed by online feedback. Meta-Reviews summarize verified hotel reviews, and are easily integrated into other websites. For instance; Google, Kayak and Hotels.com are among hundreds of sites that have included Meta-Reviews into the info...
TTI Technologies Partners with Maestro Hospitality Solutions To Help Hotels Automate the Guest ID Process at Check-In
Maestro | August 19, 2016
New York, NY – August 19, 2016 – TTI Technologies, a supplier of ID/Passport Scanners, announced today that it has successfully completed integration of its Scan2PMS solution with Maestro PMS a leading supplier of enterprise integrated property management solutions for the hospitality industry, allowing its member hotels the ability to capture and accurately populate information such as guest photo, name, and address directly into the guest profile. TTI (http://www.ttitel.com) provides self-service solutions to hotels, resorts, and hostels that are easy to operate, require minimal staff interaction, and include design, insta...
Achieving Total Revenue Management with Your Existing RMS
Bernard Ellis, VP Industry Strategy - Hospitality at Infor | August 19, 2016
Four Steps to Getting There by Bernard Ellis Technology is often blamed for raising the biggest barrier to embracing a "total revenue management" approach. But chances are that you have systems in place that are already up to the task, if only you would set them up to succeed. You may need to make PMS configuration changes and refine certain business practices, but it will be more than worth it. It seems like every time RevPAR growth slows down, as it is now in the US, hoteliers instinctively turn first to investigate their revenue management systems, which surely must have blown a fuse or broken a fan belt or something. Upon ...
Summit Hotel Properties Completes Acquisition of 157-Room Marriott in Boulder, Colorado for $61.4 Million
Summit Hotel Properties | August 19, 2016
AUSTIN, Texas, Aug. 19, 2016 -- Summit Hotel Properties, Inc. (NYSE: INN) (the "Company") announced today that on August 9, 2016, it completed the previously announced acquisition of the 157-guestroom Marriott® in Boulder, CO (the "Hotel") for a gross purchase price of $61.4 million and entered into a management agreement with Stonebridge Realty Advisors, Inc. "We are excited about the opportunity to add another high-quality hotel to our portfolio," said President and Chief Executive Officer, Daniel P. Hansen. "The asset has a number of unique attributes, including its compact size of 157 guestroom...
Stop Complaining and Start Doing
Saahil Mehta, Man With The Plan, ResNetWorld | August 19, 2016
5 Easy Steps to Drive More Direct Bookings by Saahil Mehta I come across hotel professionals everyday who keep complaining that OTA's are bringing in more and more business and direct bookings are continually declining. I'm glad that these professionals are looking at relevant data and coming to various conclusions. However what makes me want to pull my hair out is why they are not focusing on the user experience. There are several examples of hotels with a great marketing campaign but a terrible website experience; others with a fantastic website but terrible booking engine experience and so forth. When I say user experience, I...
How to Jumpstart Your Hotel’s Direct Bookings Through SEO
HeBS Digital | August 19, 2016
By Steven Briley In hospitality marketing, the digital landscape is constantly evolving and the travel consumer journey to a direct booking is becoming more and more complex. To help you better navigate the digital landscape and shift share to the direct online channel, HeBS Digital's "Jumpstart Direct Bookings" Series shares industry best practices to boost direct bookings through the top revenue-generating marketing channels. From SEO to Multichannel Campaigns, you'll learn insider strategies and concrete action steps to start shifting share from the OTAs today. The first best practices action plan in our series is "Jumpstart Direct B...
Button Selected by Hotels.com as Their Platform of Choice for Driving App Installs and Bookings in Mobile
Button | August 18, 2016
Button's platform offers both highest conversion rates and highest converting traffic on mobile; Now any partner brand can offer Hotels.com properties to their customers within their mobile experiences New York – August 19, 2016 – Button has been selected by Hotels.com(R) as their preferred platform for mobile partnerships, as Button's Marketplace is an effective and scalable way for driving transactions originating from 3rd parties. They become the first online travel agent (OTA) or hotel-booking provider to pursue app installs and in-app transactions, at scale, to power their partnerships and proven affiliate marketing cha...
The Newly Redesigned Nine-Ten.com is a Perfect 10
GCommerce | August 18, 2016
Delight in the dreamy design of Nine-Ten's stunning new website. Depicting exquisite entrées and crafted cocktails, the redesigned Nine-Ten.com provides a visual journey that will leave any viewer entranced, dreaming of the delicious dishes that await. The design and development of Nine-Ten.com have come together like the perfect pairing, combining clean lines and a beautiful design with the functionality and ease of use necessary for an ideal user experience. Click below to experience Nine-Ten.com for yourself and be sure to share your thoughts with us on social. Please note, GCommerce cannot be held responsible for any mouth-wa...
Solmar’s New Website Drives Higher Room Bookings, Group Leads, and Customer Engagement
Milestone | August 18, 2016
Leading Mexico Hotel Group uses Milestone Internet Marketing, Inc.'s GalexiTM CMS Technology to Enhance their Digital Presence (Santa Clara, CA: August 18, 2016) The Solmar Story Solmar Hotels & Resorts recently launched six new websites designed by Milestone www.solmar.com and has seen a significant increase in guest engagement, online room bookings, and leads for weddings and meetings. Solmar's new websites, designed on Milestone's GalexiTM CMS platform, showcase the hotel collection with visually striking designs, stunning images, and engaging content to connect with their audience of luxury vacation and business travelers. "Sol...
StayNTouch Rover™ PMS Expands Guest Communication Features with Integration with Checkmate
StayNTouch Inc. | August 17, 2016
StayNTouch announces a robust two-way interface with Checkmate Bethesda, MD – August 17, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce a new integration between Rover™, its Cloud-based PMS and PMS Overlay, and real-time messaging specialist, Checkmate. StayNTouch Rover's interface with Checkmate allows hotel guests to be notified by text message of PMS events such as check-in and check-out. Checkmate, recently acquired by TrustYou, allows hotels to actively engage guests before they arrive and while they are on-site in real-time through SMS...
