Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Los Angeles Hotels Tap nSight to Grow Rate and Market Share
nSight | May 25, 2016
Fifteen more hoteliers use predictive data to know when demand supports higher rates NASHVILLE, TN (May 25, 2016) nSight, the leader in online consumer shopping intelligence for hotels and destinations, has added fifteen Los Angeles area hotel clients. Mostly independents and small chains, these hoteliers are interested in converting strong global leisure demand into rate growth that will increase ADR and elevate RevPAR over time. LA hotels look to nSight's forward-looking shopping data to make smarter digital marketing and revenue management decisions in a strong global leisure market. Transient consumer demand for Los Angeles from now...
A How-To on Google AdWords’ Income Level Demographic Targeting
GCommerce | May 25, 2016
By Lisa McCreary, Search Marketing Account Manager When I discovered Income Level demographic targeting options available in Google Adwords I was instantly intrigued. As best practice we optimize our campaigns using geographic targeting, device targeting and keyword targeting options available in AdWords but to be able to target based on demographic data offers another layer of targeting that is highly desirable to many of our clients. You'll see from the screenshot below this targeting option is hidden within the "advanced" search within location targeting. My first step to understanding its potential is to test it. My immediate thoug...
GoConcierge Takes Luxury to a New Level
GoConcierge.net | May 25, 2016
Web Based Application Adds Efficiencies Throughout Hotel Operations BEVERLY HILLS, CALIF.—May 25, 2016—GoConcierge, the lodging industry's leading guest service operations solution, is streamlining communication services at many of the top hotels around the world, including the iconic Beverly Wilshire, A Four Seasons Hotel. Web-based GoConcierge, produced by Los Angeles-based GoConcierge.net, is primarily used for task tracking, whether it be a restaurant reservation, a lost and found item, or the logging of an incoming package. Using GoConcierge's Guest Task Calendar, a hotel associate can log and track guest and other requests...
Benchmark Hospitality International Announces The Grove Resort & Spa
The Grove Resort & Spa | May 24, 2016
An 878 All Suite Family Friendly Resort to Open Fall 2016 in Orlando The Woodlands (Houston), Texas, May 2016 … Benchmark Hospitality International, a leading U.S.-based hospitality management company, announces The Grove Resort & Spa, an expansive 878-all-suite property under construction on Lake Austin, just five minutes from Walt Disney World® in Orlando. Billed as the largest development of its kind currently underway in Orlando, The Grove Resort & Spa is scheduled to open its first phase late this fall with up to 292 two- and three-bedroom residential-style guest suites. The Grove will be part of the prestigious ...
Pechanga Resort & Casino Modernizes its Front Desk with Infor Hospitality Management Solution
Infinium | May 23, 2016
Infor HMS to Help Drive Brand Loyalty and Measurable Bottom-Line Results NEW YORK– May 23, 2016– Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that Pechanga Resort & Casino, the largest casino/resort in California, has entered into an agreement with Infinium Software, Inc., an Infor subsidiary, to implement Infor Hospitality Management Solution (HMS). Infor HMS provides essential tools to manage both front and back-office operations, allowing hoteliers to help run all areas of the business using a single system. Pechanga will benefit from ne...
Cendyn Announces Strategic Equity Partnership with Accel-KKR
Cendyn | May 23, 2016
Boca Raton, Fla. – May 23, 2016 – Cendyn, the leader in software solutions for driving sales and marketing performance in the travel and hospitality industry, announced today it has received a growth equity investment from Accel-KKR, a leading technology-focused private equity firm. As a result of the new partnership, Cendyn will accelerate its investments in its existing product portfolio, new product innovation, and market expansion driving more value for its current and future customers. Terms of the investment were not disclosed. Founded in 1996, Cendyn develops cloud-based software used by tens-of-thousands of hotels an...
Just the Facts, Ma’am: Direct Bookings are 9% More Profitable for Hotels
Hospitality Upgrade | May 23, 2016
OTAs, metasearch, wholesalers and traditional travel agencies can be an important part of the mix, but they are no match for booking direct May 23, 2016 – Following the launch of book direct campaigns by a few of the major hotel brands, some articles have surfaced with unsubstantiated information questioning the value of the business through direct channels. Hospitality Upgrade sought the guidance of an industry expert to find out what the industry data actually shows. Kalibri Labs, a Rockville, Md. based big data firm maintains a growing database from more than 25,000 hotels and tracks all bookings, revenues and customer acquisi...
Travel Tripper Announces Travel Tripper Web, a New Website and Booking Platform Combining High-End Design with High-Performance E-Commerce to Drive Di
Travel Tripper | May 19, 2016
Stunning new hotel websites feature groundbreaking CRS integration, including live rates, special offers, and content pulled directly from the central reservation system NEW YORK, May 19, 2016 - Travel Tripper, the industry's most innovative provider of hotel reservation and e-commerce solutions, today announced the launch of Travel Tripper Web (TT Web). This new website platform for hotels increases direct booking revenue by seamlessly combining beautifully designed multi-channel websites with the company's industry-leading booking engine and CRS. Unlike other website platforms, TT Web is always up-to-date with real-time CRS data incl...
Kube Systems Enters Middle East Hotel Market with Precision Technologies
Precision Technologies | May 17, 2016
Charging up to six Apple/Android/Blackberry devices simultaneously, the KS Clock and KS Portable are now available to hotels across the United Arab Emirates, Qatar, Oman, Saudi Arabia and more; Visit Kube Systems in Stand B28 at The Hotel Show Saudi Arabia May 17 to 19 [Jericho, NY—May 17, 2016] — Travelers across the globe are demanding rapid charging solutions that support a myriad of mobile devices. A recent distribution partnership between Kube Systems and Precision Technologies is enabling guests staying at hotels across the Middle East to power-up to six mobile devices simultaneously via the Kube Clock™ and the K...
Hyatt Regency Istanbul Atakoy Secures Guests with Latest Online Security Access and RFID Technology by ASSA ABLOY Hospitality
ASSA ABLOY Hospitality | May 17, 2016
New luxury hotel provides comprehensive guest security and convenience with VingCard Signature RFID door locks, Visionline online access management and Elsafe Infinity electronic safes. Stockholm– May 17, 2016 – Guests at the Hyatt Regency Istanbul Atakoy can enjoy increased safety and convenience as well as a chic, modern environment and sweeping views of the Marmara Sea thanks to a partnership between the new luxury hotel and ASSA ABLOY Hospitality. The Hyatt Regency Istanbul Atakoy has implemented advanced security access solutions by ASSA ABLOY Hospitality, demonstrating its commitment to guaranteeing guest safety while...
NAVIS Launches Competitive Edge Calculator to Help Hotels and Vacation Rental Management Companies Uncover How Much Revenue They are Leaving on the Ta
NAVIS | May 17, 2016
Improving your team's ability to convert existing demand may be the holy grail for lodging providers to increase profits; interactive new tool offers insights into cost of missed opportunity BEND, OR (May 17, 2016) – The cost of lost opportunity can have a significant impact on any organization, but this is especially true for the hospitality market. Today, NAVIS, the leader in innovative technology solutions for hotels, resorts, and vacation rental companies, announced the launch of their new Competitive Edge Calculator, a tool that makes it easy for lodging providers to analyze the revenue they are likely missing out on within t...
TravelClick’s iHotelier Web 3.0 Booking Engine Named Best Hotel and Lodging Interactive Application
TravelClick, Inc. | May 17, 2016
Innovative Reservations System and Merchandising Platform Wins Prestigious Web Marketing Association Award NEW YORK – May 17, 2016 – TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, is pleased to announce that it has won the Web Marketing Association's (WMA) award for Best Hotel and Lodging Interactive Application. This recognition highlights the Company's excellence in revolutionizing the online booking process, enabling hotels to customize the booking experience for users from start to finish. Part of the WMA's 2016 Internet Advertising Competition (IAC), the award reco...
Holiday Inn KCI Expo Center Selects Flyte Systems for Hotel and Expo Events and Flight Information
Flyte Systems | May 17, 2016
At HITEC in New Orleans Visit Flyte Systems in Booth #1545 JUNE 20-23 at the Ernest N. Morial Convention Center Kansas City Expo Center Delivers Hotel Flight Information: Events and Property Meetings Share One Screen with Kansas City International CHICAGO, IL – May 17, 2016 – Flyte Systems announced The Holiday Inn KCI Expo Center will install its FlyteBoard hotel flight information airline schedule system that also displays events for the KCI Expo Center and hotel meetings. The FlyteBoard shows real-time arrivals and departures at Kansas City International Airport with Doppler Radar for maximum guest convenience. FlyteBoa...
StayNTouch Partners with Oliver Hospitality to Bring Innovative PMS and Mobility Solutions to Four Distinctive Hotels in Atlanta, Nashville, Knoxville
StayNTouch | May 17, 2016
Bethesda, MD – May 17, 2016 . . . StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced that it will deploy its Rover and Zest products at four Oliver Hospitality hotels in the coming months - introducing a new StayNTouch PMS system, to take the brand's property management system mobile. The hotels are: Hotel Clermont – a 94-room boutique hotel on Ponce De Leon Ave in Atlanta, Georgia SoBro – a chic 24-room guest-house being developed South of Broadway, in Nashville, Tennessee The Fairlane – a distinctive 72-room boutique property currently being developed on Un...
Duetto Promotes Nelson Veiga to Executive Vice President of Operations, Builds Out Senior Management Team
Duetto | May 17, 2016
New Sales VPs and Additional Promotions Further Strengthen Duetto in Sales, Engineering and Marketing May 17, 2016 -- Duetto, the market leader in hotel and casino profit optimization technology, announced that it promoted Nelson Veiga to Executive Vice President of Operations. With more than 20 years of senior management experience in operations for numerous high-growth software companies, Veiga is perfectly positioned to lead Duetto into its next phase of growth. He'll direct the company's growing Customer Success, Product and Creative teams out of Las Vegas. The company hired Greg Brown to succeed Veiga as Vice President of North Am...
How Hospitality Can Heal Its Self-Inflicted Wound and Decrease OTA Dependency
the Author and HeBS Digital | May 16, 2016
By Max Starkov The year of 2016 will be the first in which OTA revenues in the U.S. will surpass brand.com revenues in hospitality. The OTA vs. brand.com (direct online channel) ratio will dip to 51:49, compared to 46:54 back in 2012 (PhoCusWright). Hospitality is the ONLY travel sector in which the OTAs are gaining share at the expense of brand.com; direct online revenues from the airline, car rental and cruise sectors are all increasing at the expense of the OTAs in 2016. In addition, the above hospitality sector average is heavily skewed by the major hotel brands. For independent hotels – where the OTAs already control over 60...
Lodging Interactive Launches Hospitality Industry Consumer Engagement Report
Lodging Interactive | May 16, 2016
PARSIPPANY, NJ - May 16, 2016 Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the rollout of its monthly CoMMingle Hospitality Engagement Report Infographic. The free monthly infographic reports on trends in the area of online reputation management and social media engagement. "We work with hundreds of hotels in the area of reputation management and social media engagement, and as a result we collect a tremendous amount of data which we've decided to share in aggregate," said DJ Vallauri, Lodging Interactive's Founder & President. "We...
HeBS Digital’s smartCMS Website Technology Wins Gold Stevie® Award for Third Consecutive Year
HeBS Digital | May 13, 2016
New York, NY – May 13, 2016 – The American Business Awards have once again recognized HeBS Digital's smartCMS Website Technology Platform with a Gold Stevie® Award in the Best Software Programming/Design Category. This is the third consecutive year that HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization firm, has won the Gold Stevie for its proprietary smartCMS. The American Business Awards represent the nation's most prestigious software-for-business awards program. The smartCMS website technology platform offers hoteliers complete control over their websi...
TravelClick Hosts Complimentary Webinar on Q1 2016 Global Hotel Industry Performance
TravelClick | May 12, 2016
How Member Rates and Loyalty Programs Are Changing the Distribution Landscape NEW YORK (May 13, 2016) — TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on May 23 and 24 to review first quarter 2016 hotel performance results and trends. Findings will be presented by TravelClick experts John Hach, Senior Industry Analyst, and Katie Moro, Director, Demand360 Data Partnerships. Katie and John will present the latest emerging trends, including how member rates and loyalty programs are redefining hotel distribution strategies. The webinars will be mo...
Agilysys Announces General Availability of Groundbreaking rGuest® Stay Property Management System
Agilysys | May 12, 2016
Next-Generation Cloud-Based PMS Offers Flexibility, Scalability, Guest-Centric Functionality ALPHARETTA, GA. — May 12, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the general availability of rGuest® Stay, the company's groundbreaking cloud-based property management system that optimizes operational efficiency, increases revenue and enhances guest service. The solution is initially available to limited and select service hotels and chains, a large and growing hospitality segment. Future releases of rGuest Stay will support ...
Noble Investment Group to Debut Moxy Hotel in New Orleans, Louisiana
Moxy Hotels | May 11, 2016
New Orleans, LA – May 11, 2016 –Noble Investment Group ("Noble") announces the debut of Moxy New Orleans, opening its doors tomorrow, shaking up the traditional hospitality experience for the city's millennial-minded traveler. A boutique-hotel concept for the fun-hunting traveler, Moxy features stylish design, but at a way more affordable price point. With thoughtful, tech-enabled, rooms, vibrant lobby spaces and approachable service, Moxy aims to surprise travelers with a modern, spirited and fun guest experience. Moxy New Orleans, located steps away from the French Quarter on O'Keefe Avenue, will offer the style and so...
Maestro’s GEM Guest Response System Builds Repeat Business and TripAdvisor Ratings
Maestro PMS | May 11, 2016
At HITEC Visit Maestro PMS in Booth #1401 JUNE 20-23 at the ERNEST N. MORIAL CONVENTION CENTER Same-Day Online Guest Experience Feedback Strengthens Relationships, Improves Property Services and Loyalty May 11, 2016 – Markham, ON – What do standalone independent hotels and major chain properties have in common? They both want guests to have a positive experience that generates repeat business and loyalty. Candid, actionable guest feedback provides the most effective insight in how hotels can deliver an experience guests value. Maestro PMS created its GEM, Guest Experience Measurement, system to give operators more guest fee...
Intelity Becomes Oracle PartnerNetwork Specialized Gold Level Member
Intelity | May 11, 2016
ORLANDO, Fla. – May 11, 2016 – Intelity, leading provider of guest engagement solutions for the hospitality industry, announces it has attained Gold Level membership in Oracle PartnerNetwork (OPN). This membership grants Intelity an elevated position within the hospitality technology space by demonstrating its commitment to continuously enhancing and expanding its offerings to global hospitality businesses. Other benefits of being a Gold level member include access to specialized knowledge and collaborative opportunities with over 25,000 other partners. Intelity CEO & President David Adelson said, "Our status as a Gold m...
Agilysys Executives to Participate on G2E Asia Panels at Macau Event
Agilysys | May 11, 2016
Discussions to Focus on Optimizing Revenue, Tracking Non-Gaming Customer Value ALPHARETTA, GA. — May 11, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that its President and CEO, Jim Dennedy, and its Senior Vice President of Global Revenue, Jim Walker, will both be featured on industry panels at the upcoming Global Gaming Expo Asia (G2E Asia), which will be held May 15-17 at The Venetian Macao. Every year, more than 95% of Asian casino operators attend G2E Asia to look for cutting-edge products and solutions and gather upcoming ...
