Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Firmdale Hotels Giving ‘Power to the People’ with Portable Mobile Device Charging from Kube Systems
Kube Systems | April 29, 2016
Ham Yard Hotel in London and Crosby Street Hotel in New York providing charging for all smartphones, tablets, fitness bands, cameras and headphones in public spaces and meeting rooms [Jericho, NY—April 29, 2016] — Firmdale Hotels operates with the philosophy that hotels should be living things, not stuffy institutions. Whatever guests want, Firmdale Hotels delivers. With mobile device charging on traveler's growing lists of demands, the U.K.-based ownership and management group comprised of nine luxury boutique hotels in London and New York now features the KS Portable™ from Kube Systems at the Crosby Street Hotel in ...
Weakening Spring New Reservation Demand Produces Cloudy Outlook for Hoteliers
TravelClick, Inc. | April 29, 2016
However, Group Booking Growth Continues to Provide Promise in Majority of North American Markets NEW YORK – April 29, 2016 – New reservation commitments added over the last month are down -7.1 percent, according to new data from TravelClick's April 2016 North American Hospitality Review (NAHR). These numbers highlight hotels' continued fragmented performance during this season. However, there remains some positive news, as 18 of the top 25 North American markets are still showing overall year-over-year increases in committed occupancy* growth. "New reservation growth has considerably weakened over the past month," said John ...
Combat Seasonal Lows with Interest-Based Paid Search Campaigns
Gcommerce | April 28, 2016
A friend and foe, seasonality is a familiarity amongst many hoteliers who enjoy high occupancy, elevated ADRs, and a surge in revenue when in-season. As the seasons change, occupancy dips, market share becomes sparse, and hotels are left with elevated cost-per-acquisitions; their marketing efforts must become proactive, efficient, and creative to ensure their continued success. Complete a search for hotels in a resort town: from South Lake Tahoe to Vail or Park City. What you will find is an abundance of properties offering discounted rates or outlandish specials to secure a large piece of a much smaller pie. Is this approach functional...
Global Market Advisors Releases: “Gaming in India: An Evaluation of the Market’s Potential”
Global Market Advisors, LLC | April 28, 2016
LAS VEGAS, NEVADA (April 28, 2016) - Global Market Advisors (GMA), a leading hospitality research and consulting firm serving the casino gaming, lodging, and airline industries, today issued a white paper entitled, "Gaming in India: An Evaluation of the Market's Potential." The paper focuses on the gaming market in India today, the competitive environment, and the market's potential. The paper is authored by Kit Szybala, Director of Research and Analysis at Global Market Advisors. In Global Gaming Business Magazine's May 2016 issue, Kit Szybala's article entitled "Asia's Sleeping Tiger" provides a...
HeBS Digital’s New Brand Website for Tsogo Sun Receives “Official Honoree” Distinction in the 20th Annual Webby Awards
HeBS Digital | April 28, 2016
New York, NY – April 28, 2016 – HeBS Digital is proud to announce that the Tsogo Sun brand website has been selected as an Official Honoree in the 20th Annual Webby Awards in the Advertising: Tourism & Leisure category. HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm conceptualized, designed and developed the new website for Tsogo Sun, Africa's premier gaming, hotel and entertainment group. Hailed as the "Internet's highest honor" by The New York Times, The Webby Awards is the leading international awards program, honoring excellence on t...
Is the Front Desk a Dinosaur?
April 28, 2016
By Jos Schaap, Founder and CEO - StayNTouch Should a hotel's guest check in be more like the guest experience at an Apple Store? The concept is not as farfetched as it seems. There have been many ups and downs in the development of PMS software in recent years. But for almost all hotels, the fundamental process for interacting with guests through the PMS at check-in has remained fundamentally unchanged for decades: The guest arrives on property; waits in a line, sometimes for a very long time; and a front desk clerk buries his or head in a computer to check him in, produce room keys and try to take care of his other immediate needs. But...
New Report: Consumer Mega-Trends Impacting Hospitality in 2016
Sabre | April 27, 2016
Sabre report analyzes changing consumer behavior and emerging trends to identify what consumers will want next SOUTHLAKE, Texas – April 27, 2016 – Consumer shopping and buying behaviors are always evolving, but the most disruptive changes are still ahead. The latest research study from Sabre (NASDAQ: SABR) examines today's emerging trends to reveal what travelers will want tomorrow. Sabre Hospitality Solutions has partnered with TrendWatching, a company that tracks emerging patterns in consumer behavior, attitude and expectations, to identify the major consumer mega-trends that are expected to have the most impact on the tra...
The Chattanoogan Hotel Personalizes Staff Productivity with Maestro PMS eLearning
Maestro Property Management Solution | April 27, 2016
At HITEC Visit Maestro PMS in Booth #1401 JUNE 20-23 at the ERNEST N. MORIAL CONVENTION CENTER Hotel Staff Self-Learn Instantly On-Site or Remotely from a Growing Library of Over 30 Popup Tutorials; Each Person Optimizes His or Her Own System Training for Greater Productivity April 27, 2016 – Markham, ON – High turnover of line staff and property managers is a way of life in the hotel business. So is increased technology use. Continuous staff training is a challenge to efficient operations at many properties. Maestro PMS, with 35+ years of hotel solutions experience, created an eLearning system that helps property staff and...
CPH Studio Hotel Adopts Advanced Student Housing Security Technology With ASSA ABLOY Hospitality Mobile Access
ASSA ABLOY Hospitality | April 26, 2016
Copenhagen off-campus property offers tech-savvy students convenient and secure access to their rooms using personal smart devices as room keys Stockholm — April 26, 2016 — Tech-savvy students in Copenhagen can access their accommodations using their smartphones, now that CPH Studio Apartments has adopted the latest technology with ASSA ABLOY Hospitality Mobile Access. CPH Studio Hotel, known for its beachfront location and modern Scandinavian design, provides an experience that stresses innovation and maximized convenience for its residents. As the property focuses on a younger demographic that expects the latest amenities...
Hoteliers Name ‘Kube Clock’ from Kube Systems ‘Best Technology Product’ at HI Connect 2016
Kube Systems | April 26, 2016
Premium in-room alarm clock with Bluetooth audio streaming that powers ALL portable electronics at the bedside is honored for its sleek design, small footprint and functionality [Jericho, NY—April 26, 2016] — What's the "Best Technology Product" on the hotel market today? According to hotel owners, developers, general managers, architects, purchasing executives and designers who attended the HI Connect® 2016 interior design tradeshow in March, it's the Kube Clock multi-device charging solution from Kube Systems. The People's Choice Awards is a much-anticipated part of the HI Connect® event program; it recognizes the ...
RoamingAround Adds Public Safety DAS to Aid First Responder Communications
RoamBOOST | April 26, 2016
Leading provider of Distributed Antenna Systems for cellular networks teams with ADRF to install solutions that prevent in-building wireless signal disruption for public safety personnel Boston, Mass. — April 26, 2016 — RoamingAround, hospitality's mobile-technology expert, is fortifying its portfolio with code-compliant public safety wireless solutions to help commercial businesses meet rigorous municipal requirements for building occupancy. Working in tandem with Advanced RF Technologies Inc. (ADRF) of Burbank, Calif., RoamingAround is now offering a public safety Distributed Antenna System (DAS) and dual band (VHF/UHF) re...
Lodging Interactive Launches Live Chat Customer Service For Hotels
Lodging Interactive | April 26, 2016
PARSIPPANY, NJ - April 26, 2016 Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the rollout of CoMMingle Live the hospitality industry's first real time live chat service for hotels and resorts. CoMMingle Live elevates online customer service to an entirely new level and has shown to increase RFP and online direct bookings for hotels. "In 2016 Customer service has become the new marketing as social media networks continue to evolve into direct consumer to brand communication platforms," said DJ Vallauri, Lodging Interactive's Founder &...
StayNTouch Brings its Full PMS and Mobility Solution to The Inn at Dos Brisas to Help Engage Guests and Achieve Operational Efficiencies
StayNTouch | April 26, 2016
Bethesda, MD – April 26, 2016 . . . StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced that The Inn at Dos Brisas, an award-winning Relais & Chateaux luxury resort and ranch near Houston, Texas, has implemented its full cloud-based hotel software solution. StayNTouch's solutions are gaining rapid adoption among distinctive hotels in all market segments and are now in place at dozens of properties in North America and worldwide. "The Inn at Dos Brisas has an impeccable tradition of guest service and is always looking for new ways to engage guests and serve them better," sai...
Orlando Hotels Adopt nSight to Gain Market Share
nSight | April 26, 2016
Twenty hoteliers leverage predictive data to mitigate uncertainty in market NASHVILLE, TN (April 26, 2016) nSight, the leader in online consumer shopping intelligence for hotels and destinations, recently signed twenty new hotel clients in the Orlando area. Despite an overall healthy market anchored by top global attractions, Orlando hotels continue to battle fluctuations from international travelers and rate competition in non-peak periods. Local hotels that use nSight's predictive shopping data to make smarter digital marketing and revenue management decisions are seeing stronger rate growth and steadier demand. For hotels in Orlando,...
What Does Sustainable Travel Mean to Consumers Today?
Booking.com | April 25, 2016
NEW YORK, April 25, 2016 -- In celebration of Earth Day 2016, Booking.com, the global leader in connecting travelers with the widest choice of incredible places to stay, has revealed findings from its global Sustainable Travel Report[1] , identifying what the term "sustainable travel" means to consumers, how sustainable accommodations are viewed, and what the future holds for eco-conscious travelers. What does green mean? Nearly half (47%) of American respondents said they consider themselves to be sustainable travelers, rising to 72% amongst Chinese respondents and dropping to 25% amongst the Japanese, with findings showing a...
Hotel AG Welcomes Thierry Roch – Opens Metropolitan DC Office
Hotel AG | April 25, 2016
ATLANTA – April 26, 2016 – Hotel Assets Group, LLC (Hotel AG), announced today that Thierry G. Roch has joined the firm in Arlington, Virginia and will lead the metropolitan Washington, DC office for the company. Andrew Broad, co-president of Hotel AG, commented, "The firm is always looking for ways to further serve our clients. With the exponential growth in the luxury, lifestyle and boutique segment, we strongly believe the secondary market for such hotels will continue to grow. The firm has now put into place a team that is widely respected within all segments of hotel real estate." About Thierry Roch Thierry Roch is a co...
Duetto Opens Office in Dubai, Names Hisham Diab Director of Sales for the Middle East and Africa
Duetto | April 25, 2016
April 25, 2016 — Duetto, the market leader in hotel and casino profit optimization technology, announced that it has opened a new office in Dubai and appointed Hisham Diab as Director of Sales for the Middle East and Africa. The move comes as Duetto continues to expand worldwide — the company now has offices in the Americas, Europe and Asia, as well as the Middle East, and has hotel partners in more than 50 countries. Diab joins Duetto with management experience at Golden Tulip and Starwood Hotels and revenue management experience at Emaar Hospitality Group. He has also led hospitality technology development in the region fo...
DER Touristik Announces Partnership with TrustYou: DER Hotel Brands Use The Global Feedback Platform
TrustYou | April 25, 2016
Munich, 25 April 2016 - DER Touristik, one of Europe's leading tourism groups, partners with TrustYou – the world's largest feedback platform – to analyze, benchmark, and influence the online reputation of their own hotel brands across the entire web. TrustYou collects and evaluates feedback for 500,000 hotels worldwide and displays well-structured data by means of a sophisticated tool. Family-friendly "Club Calimera" and the exclusive "lti Hotels" use TrustYou Analytics to manage and react to feedback in order to constantly improve. The comprehensive evaluation of review data also enables the analysis of different areas, su...
Vagabond Inn Migrates to SHR’s WindsurferCRS Distribution Platform
SHR | April 21, 2016
HOUSTON, TX, April 21, 2016– SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announced that Vagabond Inn, a California based hotel chain, has migrated to SHR's WindsurferCRS distribution platform. "We look forward to this partnership with Vagabond Inn as they upgrade their distribution strategy and implement WindsurferCRS. In particular, the chain management features of the system will offer the individual properties more flexibility while maintaining the appropriate level of control over rates and inventory at the corporate level to successfully implement their reve...
dorma+kaba Merger Expands Kaba Capabilities with 35 N. America Offices for Fast System Installations
April 21, 2016
Multiple Regional Service Centers and Increased Staff Double Company Strength; Expanded Team Supports Demand for Saflok and ILCO Electronic Lock and Mobile Key Installations MONTREAL, QC, CANADA – April 21, 2016 – Kaba, the provider of Saflok™ and ILCO™ electronic locks, announced that the 2015 merger of Dorma with Kaba, now dorma+kaba Group (SIX: DOKA), created 35 new North American offices to support installation and service of Saflok and ILCO electronic locks. The offices, associated service centers and their teams expand and strengthen Kaba's ability to more quickly meet hospitality industry demand for its el...
HeBS Digital Innovative Website Technology Platform smartCMS v7 Nominated for World Travel Awards Recognition
HeBS Digital | April 21, 2016
Summary: HeBS Digital's innovative website technology platform, the smartCMS v7, was nominated one of North America's Leading Travel Merchandising Solution Providers for 2016 by the World Travel Awards™. If the smartCMS v7 wins the award, it would come in addition to the technology's recent Gold Stevie® Award. Voting runs through June 26, 2016, at worldtravelawards.com. New York, NY – April 21, 2016 – The World Travel Awards has counted the HeBS Digital smartCMS v7 among its nominations for North America's Leading Travel Merchandising Provider 2016. HeBS Digital, the leading hotel digital technology, full-service d...
Guerilla Marketing: Facebook Advertising
GCommerce | April 20, 2016
To some, April represents a race against the clock and scrambling to file taxes. To others it equates to tax rebates and impromptu purchases. To hoteliers, it symbolizes struggle: the struggle to capture lost revenue resulting from mud season; the slow wait for the snow to melt and trails to dry. The solution? Connect consumers and their new-found disposable income with hoteliers looking to put heads in beds. The results of seasonal transitions are thoroughly understood by GCommerce. As residents of a resort town working with multiple hotels and resorts who must face the challenges of operating around seasonal traffic, we understand the...
HotSchedules and Agilysys Announce Global Partnership for Industry-Leading Workforce Management in Hospitality
Agilysys | April 20, 2016
Strategic Relationship Combines HotSchedules' and Agilysys' Solutions for Thousands of Joint Customers AUSTIN, TEXAS and ALPHARETTA, GA — April 20, 2016— HotSchedules, provider of cloud-based technologies that automate restaurant operations, and Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software and services, today announced a strategic partnership that adds the power of HotSchedules' world-class workforce management platforms to the award-winning Agilysys hospitality solution portfolio. With this partnership, customers will benefit from an integrated POS and labor management sol...
ALICE Grows Leadership Team with New Hires from Zillow Group and TravelClick
ALICE | April 20, 2016
ALICE announces former Zillow Group Strategic Partnerships Manager Michael Morris as company's new VP of Sales and former TravelClick VP of New Business Development Jessica Kramer as company's new VP of Business Development. New York City, NY -- April 20, 2016 - Hotel operations system ALICE is excited to welcome former Zillow Group Strategic Partnerships Manager Michael Morris and former TravelClick VP of New Business Development Jessica Kramer as the company's new VP of Sales and new VP of Business Development respectively. Morris and Kramer will be responsible for leading and scaling the sales team and expanding hotel partnerships on...
