Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Ashford Hospitality Trust to Sell 5-Hotel Select-Service Portfolio to Noble Investment Group for $142 million
Ashford Hospitality Trust | April 19, 2016
DALLAS, April 19, 2016 -- Ashford Hospitality Trust, Inc. (NYSE: AHT) ("Ashford Trust" or the "Company") announced today that it has entered into a definitive agreement to sell a 5-hotel, 1,396-room portfolio of select-service hotels for $142 million in cash ($102,000 per key) to Noble Investment Group ("Noble"). The portfolio is comprised of the 146-room Courtyard Edison in Edison, NJ; the 150-room Residence Inn Buckhead in Atlanta, GA; and the 312-room Courtyard Lake Buena Vista, 388-room Fairfield Inn Lake Buena Vista and 400-room Springhill Suites Lake Buena Vista in Orlando, FL. The three Orlando prope...
StayNTouch Helps SoHo’s Newly Opened 11 Howard Reinvent Guest Service
StayNTouch | April 19, 2016
StayNTouch Mobility Platform lets staff interface with guests when and where the guests choose – with no front desk Bethesda, MD – April 19, 2016 . . . StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, today announced that 11 Howard, a 221-room boutique property in New York City's fashionable SoHo district, has implemented its cloud-based hotel software solutions. StayNTouch's solutions are gaining rapid adoption among branded as well as boutique hotels and is now in place at dozens of properties in North America and worldwide. 11 Howard opened earlier this month in the trendy So...
HeBS Digital Honored with Best in Class IAC Award and 7 IMA Outstanding Achievement Awards
HeBS Digital | April 19, 2016
Summary: HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, is proud to have earned nine digital marketing awards, including a "Best Hotel and Lodging Online Campaign" IAC Award, an Outstanding Online Campaign IAC Award, and Seven IMA Outstanding Achievement Awards. New York, NY – April 19, 2016 – The Internet Advertising Competition Awards (IAC) and Interactive Media Awards (IMA) have recognized HeBS Digital with nine prestigious website design and digital marketing awards. HeBS Digital, the leading hotel digital technology, full-service digit...
Radisson Hotel Dallas – North in Addison, Texas Celebrates Grand Opening Following Property-Wide Renovation
Hospitality Management Corporation (HMC) | April 18, 2016
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce that the Radisson Hotel Dallas – North in Addison, Texas, celebrated the official Grand Opening of their 101-room hotel on Thursday, April 7, with local community officials and guests. Hosting the gathering was owner Mohamed Adatia and in attendance were the Mayor of Addison, Todd Meier, along with Director Orlando Campos and Manager Drew Dietrich of the Addison Economic Development Department who assisted with the official ribbon cutting ceremony. Metrocrest Chamber of Commerce were also represented by President E...
Milestone Digital Marketing Suite for Hotels and Businesses Wins Best in Class Software at IMA Awards
Milestone Internet Marketing | April 18, 2016
SANTA CLARA, CA - April 18, 2016 - Milestone Internet Marketing, the leader in hospitality digital marketing software and services, announced that three of their software platforms – NAPtune™ Local Listings Manager, eBuzz Connect™ Reviews Manager and MediaConnect360™ Social Media Manager – have won the "Best in Class Software" in the Interactive Media Council 2015 Awards. Milestone's digital marketing software successfully passed IMA's comprehensive judging system, which utilized a points-based scoring system focused around Design, Content, Features, Functionality, Usability and Compliance Standards. NAPtun...
TSA Partners with Movenpick Hotel Riyadh on a Comprehensive Upselling Program
TSA Solutions | April 18, 2016
TSA Solutions Supports the Hotel to Drive Revenue, Guest Satisfaction, and Front Desk Upselling Efficiency – the Partnership Accelerates TSA's Growth Across the Middle East RIYADH and NEW YORK — APRIL 18, 2016. Continuing its accelerated expansion worldwide, TSA Solutions has implemented its Front Desk Upselling program to support the 438-room Movenpick Hotel Riyadh in enhancing upselling revenues, building RevPAR and promoting increased guest satisfaction. The Hotel is TSA's 12th partner hotel in Saudi Arabia - TSA now has more than 100 hotel partners throughout the Middle East. Management selected TSA for the comprehensive...
Industry Visionary Vikram Singh Joins The Rainmaker Group as VP, Hotel Demand Generation
Rainmaker | April 18, 2016
ATLANTA – April 18, 2016 – A global thought leader in the hospitality and travel industry, Vikram Singh is the new VP, hotel demand generation for The Rainmaker Group. In his new position, he is responsible for the formulation and execution of Rainmaker's demand generation strategy for the hospitality industry. According to Rainmaker President Tammy Farley, "Vikram is one of the genuine stars in our industry and a natural leader, whose vast knowledge in hospitality and technology is matched by the positive force of his personality. We are truly excited to put his insights and leadership to work for Rainmaker." Before joining...
25hours Hotels Rely on TrustYou’s Global Feedback Platform for Reputation Management for its Eight Design Hotels
TrustYou | April 14, 2016
Munich, 14 April 2016 - 25hours Hotels represent extraordinary design, innovation, and outstanding service. The current eight hotels in Germany, Austria, and Switzerland are individually adapted to each location, and also tailored to fit the diverse requirements of the cosmopolitan guests. 25hours Hotels rely on the world's largest guest feedback platform to optimize quality management and to influence the online reputation across the entire web. TrustYou collects and analyses guest feedback for 500,000 hotels worldwide. The TrustScore and Meta-Review, the summary and analysis of all verified reviews, are integrated into hundreds of web...
Duetto Expands its Managed Services Team
Duetto | April 14, 2016
Revenue Management Professionals Added in New York and Houston, as the List of Hotels and Casinos Benefiting from Duetto's Managed Services Grows April 14, 2016 -- Duetto, the market leader in hotel and casino profit optimization technology, announced that it has appointed three professionals to expand its Managed Services team: Michael Klein – Director of Managed Services, New York Daniel Lofton – Associate Direct of Casino Services, Houston Gabriela Guevara – Senior Manager of Managed Services, New York The moves were spurred by the accelerated worldwide growth in the company's Managed Services portfolio: Dozens of l...
Fastpayhotels Partners with SiteMinder to Meet Hotel Demand for Prepaid Rooms
SiteMinder | April 13, 2016
Dallas, US – New hotel distribution platform Fastpayhotels has today partnered with the hotel industry's leading cloud platform, SiteMinder, to meet a growing demand from the hospitality industry for reservations to be paid at the time of booking. The partnership makes Fastpayhotels the only channel available through SiteMinder's Channel Manager that provides hotels payment at time of booking for their rooms, up to 390 days in advance of stays and with no refunds for cancellations. Alex Gisbert, co-founder and CEO of Fastpayhotels, says that due to the B2B platform's focus on dynamic rates and with ninety-nine percent of Fastpayho...
Grasp the Digital Nettle: Website ROI in Tourism Marketing
MyTravelResearch.com | April 12, 2016
While website metrics are not perfect, don't rely on 'hope' marketing, especially in the digital age, says the digital marketing guru of MyTravelResearch.com THERE are two camps in travel and tourism: those who spend and don't measure, hoping it will go well and those who have the metrics in place, but don't do anything with it due to a lack of time or know how. Very few take the final step to action this. As a result, there is a lot of precious budget wastage, says Bronwyn White, Tourism Futurist and co-founder of MyTravelResearch.com. "Look at the bins at the exit of travel trade and travel consumer shows. They are overflowing with di...
The Q2 2016 Edition of HeBStrategy: Hospitality Digital Technology & Marketing Strategy Whitepaper Now Available!
HeBS Digital | April 12, 2016
Summary: HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, announces the release of the HeBStrategy Q2 2016 Edition, now available for download. The forward-looking whitepaper includes analysis on must-know trends and happenings in hospitality digital technology and marketing. New York, NY – April 12, 2016 – Hoteliers can now download the HeBStrategy Q2 2016 Edition by HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm. The new whitepaper includes a recap of the m...
RoamBOOST is Booming with New DAS Installations on the Horizon from Coast to Coast
RoamBOOST | April 12, 2016
More than 10 properties are soon to go LIVE with the RoamBOOST Distributed Antenna System; DAS amplifies cell phone signals to ensure no disruption of mobile phone calls Boston, Mass. — April 12, 2016 — Business at DAS integrator, RoamBOOST, is booming, with more than 10 orders contracted in the first quarter of 2016 for the company's custom cellular enhancement solutions. Planned installations of RoamBOOST include: ► 1 Hotel Brooklyn Bridge in New York New property requiring installation of the entire building. ► Hilton Vancouver in Washington Existing property requiring installation on floors 1 and 2 only in order to ...
Can Hoteliers Ever Really Give Distribution and Online Marketing the Urgent Attention They Need?
SiteMinder | April 12, 2016
By Mike Ford, Co-Founder and Managing Director, SiteMinder Managed guest relationships, integrated technology systems, and improved data collection and security are the three most critical needs of hoteliers when it comes to distribution and online marketing. That is the finding of a whitepaper SiteMinder recently produced in partnership with Revinate and Dr Peter O'Connor – and it begs the question: what support is available for today's hoteliers to meet these needs? For those of us within the hotel technology space, it seems obvious. I recently wrote a piece as such, asking myself why some hoteliers continue to bemoan OTAs and y...
TravelClick’s iHotelier Reservations Management Solution Now Integrates with Thailand’s Leading Property Management System, Comanche International
TravelClick, Inc. | April 11, 2016
No More Manual Updating: Integration Allows Global Hoteliers to Seamlessly Synchronize Reservations and Offer Last Room Availability NEW YORK – April 11, 2016 – TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and Comanche International, the leading property management system in Thailand, have joined forces for a two-way integration of TravelClick's iHotelier reservations solution into Comanche's property management system (PMS). This partnership reinforces TravelClick's dedication to providing industry-leading connectivity and integrations with products that cater to hot...
Florida’s Canada House Resort Banishes Internet Connectivity Issues with Hotel Internet Services’ Wi-Fi Solution
Hotel Internet Services, Inc. | April 11, 2016
Pompano Beach timeshare resort boosts guest satisfaction and virtually eliminates Internet connectivity complaints since implementing HIS Wi-Fi service Palm Harbor, FL — April 11, 2016 — Hotel Internet Services (HIS), a leading full-service provider of Internet services and solutions for the hospitality industry, has been credited with completely revamping the speed and quality of guest Wi-Fi at Canada House, a timeshare resort in Pompano Beach, Florida. Due to the use of an outdated network and obsolete equipment, the property frequently suffered from common troubleshooting issues such as poor connection and reception to ma...
Infor Delivers Enhanced Revenue Management Capabilities for Hospitality
Infor | April 11, 2016
Transformative Upgrade of Infor EzRMS features Science-Infused Applications for Enhanced Optimization, Pricing and Forecasting NEW YORK– April 11, 2016 – Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the completion of a transformative upgrade to Infor EzRMS (version 20.x), marking a new era of forecasting and optimization that fortifies its hospitality domain expertise with cross-industry science. The upgrade is the first to reflect the collaboration between the Infor EzRMS science team and Infor Dynamic Science Labs, an internal think tank recen...
Resolving the Founder – Private Equity Dilemma
David Mansbach, CCP | April 11, 2016
By: David Mansbach, CCP | James Houran, Ph.D. Many of the restaurant industry's brightest young brands are seeking private equity partners in a search for rapid growth. Led by a founder's passion and capital commitment by private equity, this partnership has allowed for unprecedented growth with many brands serving as disruptors to the major chains. Done well, this dynamic duo can offer unprecedented results, but regrettably many founder-private equity relationships are turning adversarial due to a lack of clarity concerning how and when a founder should let go of the leadership reigns. Regardless of industry, research reveals that over...
Predictions in Hospitality Social Media Customer Care
DJ Vallauri | April 6, 2016
Best practices for meeting customers where they already are, and listening and engaging on a near real-time basis. by DJ VALLAURI Can you remember the days when your hotel's social media marketing was so simple, when you didn't have to pay Facebook to have your posts seen by your organic followers? And when "tweeting" meant that everyone who followed you on Twitter would see your posts in their Twitter streams? Those were the good ole days, indeed. Well, brace yourself and get ready to dig deep… real deep into your marketing coffers. Those days are gone, and they're not coming back. It was inevitable that Facebook and Twitter wou...
Newmarket Whitepaper; Over $100 Million in Cost Savings Delivered by Service Optimization in 2015!
Newmarket | April 6, 2016
In today's world, hoteliers are realizing the importance of hotel technology to their daily operations in enhancing the guest experience, rather than replacing the human factor; transforming it from a 'nice to have' to a necessity. In 2015, HotSOS generated over 92 million service orders to help hotels worldwide save over $100 million! HotSOS Housekeeping also assisted 38 thousand room attendants in cleaning over 34 million guestrooms saving hotels an average of $116 per guestroom, yearly! Download the whitepaper to read the complete statistics and stories our existing clients are revealing through service optimization. ...
Maestro Analytics BI Turns Big Data into Big Benefits for Indie Hotel Operators
Maestro PMS | April 6, 2016
Operators Leverage Guest Preference Data to Increase Revenue with Personalized Marketing; Accurate Performance Metrics Identify Markets, Segments and Dates for Effective Promotions April 6, 2016 – Markham, ON – There is plenty of talk about the value of 'big data.' The truth is that big data is like a home improvement store. They both offer a huge amount of material, but it is worthless until you know how to put it to work. Maestro Analytics, fully integrated with the Maestro Property Management System (PMS), makes a wealth of guest and property performance data actionable for independent hotel operators. "We implemented Ma...
Got Apple? Get ABreez
Mobile Simple | April 5, 2016
Based on customer demand, the ABreez mobile minibar and in-room amenities management system from Mobile Simple is now available on the Apple iOS platform [Montreal, Canada—April 5, 2016] — With more and more hotels successfully leveraging the power of mobility and the cloud to simplify their in-room amenities and minibar operations via the ABreez by Mobile Simple app on Android, Mobile Simple announces that this award-winning tool is now available to staff using Apple iPhones and tablets. With the click of a button, all hoteliers can now capture revenue, increase guest satisfaction and improve staff efficiency with ABreez fo...
Millennials vs Boomers: Who is More Likely to Unsubscribe from Hospitality Emails?
Ryan Solutions | April 5, 2016
After running the numbers for opt-out trends one week and millennial email behavior the next, we wondered whether opt-out rates change in relation to age. Said another way, do millennials unsubscribe from hospitality emails more often than boomers? Here's what we found. The Goods To find our answer we looked at email campaigns sent to over 6,000,000 recipients during the last three months by a dozen hotels and resorts. We then found the opt-out rates for Boomers, Millennials, and two in-between groups to cover Gen X and plotted them below. Millennials (age 15-30) averaged an opt-out rate of 0.26%. Boomers (age 51+) averaged an opt ...
HeBS Digital Guarantees New Hotel Clients Will Win a Major Website Design or Digital Marketing Award
HeBS Digital | April 5, 2016
Summary: HeBS Digital introduces a new hospitality and travel award guarantee for clients that purchase a website design package in Q2 2016. The firm guarantees to win a major industry website design or multichannel award for any new client within two years of the engagement. New York, NY – April 4, 2016 – Hospitality clients that partner this quarter with HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, are guaranteed to win a major Hospitality & Travel Industry Website or Multichannel Marketing Award. HeBS Digital's long history of win...
