Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
New York Hotels Turn to nSight to Grow RevPAR Amidst Market Challenges
nSight | March 16, 2016
Twenty NYC hoteliers use predictive consumer data to grow rate and market smarter NASHVILLE, TN (March 16, 2016) nSight, the leader in online consumer shopping intelligence for hotels and destinations, has added twenty new hotel clients in New York City. Both brand and independent hotels are battling rate and margin pressure based on slowed international travel, the growth of alternative accommodations like Airbnb, and increasing supply growth, particularly in boutique and limited mid-service hotels. By using forward-looking shopping data to make smarter revenue strategy and targeting decisions, NYC hotels apply dynamic pricing to grow ...
Hotel Loyalty – What’s Driving Customer Loyalty for Today’s Hotel Brands? A PwC Report
PwC | March 16, 2016
What do travelers find to be the most compelling aspect of hotel loyalty programs? Are the loyalty behaviors of Millennial travelers unique to this age group? How can traditional loyalty programs compete with the increased presence of sharing economy travel options? In an age where price comparisons can be done on the fly and the sharing economy is the new normal, hotels have to continuously push their boundaries to retain customer stickiness. This report explores the competitive world of hotel loyalty, both from an age perspective and from the mindset of leisure vs. business travelers. To do this, we sampled over 1,000 U.S. consumers v...
Choice Hotels Enters Strategic Venture with CapStar to Drive Hotel Development for Cambria hotels & suites Brand
nSight | March 16, 2016
ROCKVILLE, Md., March 16, 2016 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, announced a new strategic venture with CapStar Hotel Company, an established and well-known hotel investment group, to help drive growth for the Cambria hotels & suites brand. The partnership will focus on the brand's new conversion strategy, in top urban areas, to bring hotels to market quickly based on strong consumer demand that comes on the heels of a strong growth year for Cambria hotels & suites. As Choice's flagship brand in the upscale segment, Cambria hotels & suites signed 26 deal...
Grand Casino Mille Lacs and Grand Casino Hinckley Select Point-of-Sale, Payment Gateway Solutions from Agilysys
Agilysys | March 15, 2016
Properties Implement InfoGenesis®, rGuest® Pay Solutions to Streamline Operations ALPHARETTA, GA. — March 15, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Grand Casino Mille Lacs and Grand Casino Hinckley, both located in east central Minnesota, have selected a suite of Agilysys solutions ─ including InfoGenesis® POS, InfoGenesis® Flex and rGuest® Pay ─ to streamline operations and enhance guest service. The properties are longtime users of the Agilysys LMS® property management system. The two ...
StayNTouch Partners with Travel Tripper, Joining Innovative PMS and Mobility Solutions with a Powerful CRS to Produce Seamless Booking and Check-in Ex
StayNTouch | March 15, 2016
Washington D.C., March 15, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced a partnership with Travel Tripper, whose booking technologies help hotels generate demand, optimize conversions, and maximize revenue. The robust two-way interface between the two systems makes the guest booking and check in experience seamless, enhancing hotels' ability to attract, keep, and better serve their customers. "We are happy to partner with Travel Tripper via its industry leading CRS and channel management solutions, " said Jos Schaap, StayNTouch's CEO and Founder. "Through the new ...
Sold Out 2016 NAVIS Conference Draws Record Attendance, Industry Leaders for 10th Year
NAVIS | March 14, 2016
With multiple curriculum tracks, the industry's biggest names, networking events, stimulating discussions, and educational sessions, NLC16 was bigger and better than ever BEND, OR – March 14, 2016 – Over 160 attendees, representing more than 80 leading companies gathered at the 2016 NAVIS Leaders Conference, an annual event that brings together NAVIS' clients to share experiences, make connections, and elevate their knowledge. Finishing up its tenth year, the two-day event concluded with strong enthusiasm and record attendance due to the accelerated demand for NAVIS' award-winning solutions for hotels, resorts, and vacation ...
Great Wolf Resorts Selects Duetto for Innovative Revenue Strategy Solutions
Duetto | March 14, 2016
Duetto Brings Game-Changing Open Pricing and Profit Optimization Capabilities to Nearly 5,000 Rooms at 12 Great Wolf Lodge Resorts Across the U.S. New York, March 14, 2016 – Duetto, the market leader in hotel profit optimization technology, announced today that it has completed implementation of its revenue strategy solutions at Great Wolf Resorts Inc.®, the parent company of Great Wolf Lodge, North America's largest family of indoor water park resorts. Duetto is already bringing new insights on pricing and demand to locations throughout the resort portfolio in 12 states with nearly 5,000 rooms. "Great Wolf Resorts is proud t...
TrustYou Launches Advancement of the TrustYou Radar App: “Social Radar” Enables Hotels to Receive Social Data in Real-Time
TrustYou | March 11, 2016
Munich, 11 March 2016 – Today, TrustYou announces a major advancement to its well-established app – TrustYou Radar – which is the mobile addition to TrustYou Analytics and connects all users with TrustYou while on the go. The newly developed "Social Radar" features collect and display different kinds of social media data about the hotel in real-time. This enables hoteliers to immediately analyze and react to social media posts that are tagged with the hotel or in the location. These include Facebook posts, tweets that mention the @handle of the hotel on Twitter, and Instagram pictures tagged in the geo-location of the ...
Alaska Park in Anchorage Installs FlyteBoard for On-Time Airport Travel Information
Flyte Systems | March 10, 2016
Anchorage's Only Valet Airport Parking Facility Offers 24-Hour Shuttles and Real-Time Flight Schedules for Nearby Ted Stevens International Airport CHICAGO, IL – March 10, 2016 – If you are flying out of Anchorage's Ted Stevens International Airport try parking at the only valet park-and-fly facility, Alaska Park. Most off-site airport lots offer shuttles, but Alaska Park features personalized curb to curb, first-class valet services and a FlyteBoard real-time airline flight schedule display from Flyte Systems in its lobby. "Alaska Park offers personalized services that include 24/7 shuttle transportation to and from the air...
Premier Inn International Selects Sabre as its Strategic Technology Partner
Sabre Corporation | March 10, 2016
Hospitality group implements SynXis Enterprise Platform to power business growth SOUTHAKE, TX – March 10, 2016 – Sabre Corporation and Premier Inn International have entered into a strategic technology agreement under which Premier Inn will implement Sabre's SynXis Enterprise Platform across the Middle East, India and Southeast Asia. Premier Inn International will move its hotels in the Middle East, India and Southeast Asia to Sabre's SynXis Central Reservation and SynXis Booking Engine solutions. The UK's largest hotel brand, Premier Inn has previously announced ambitious growth plans to increase their international presenc...
Valencia Group Expands ‘Boutique and Unique’ Hotel Portfolio with Digital Alchemy Marketing
Digital Alchemy | March 10, 2016
5 Luxury Hotels Team with Digital Alchemy to Personalize and Brand Communications that Strengthen Guest Relationships and Revenue March 10, 2016 – Valencia Group is a truly exceptional hotel company. Each of its five luxury properties is remarkable with its own personality and brand. "All of our hotels are boutique and unique," said Amy Trench, marketing director for the Valencia Group." Each property tells guests a story. Digital Alchemy tells that distinctive story with creative guest communications and through social media marketing for hotels." Valencia Group owns and operates market-leading hotels including Hotel Valencia Sa...
Holiday Inn Express & Suites Vacaville Adds HotelTap Workforce Communication Tool
HotelTap | March 10, 2016
Using a social media network format similar to Twitter and Facebook, the easy-to-use cloud-based system is keeping the limited-service hotel apprised of guest requests and completed tasks [Alameda, Calif. — March 10, 2016] — For the Holiday Inn Express & Suites in Vacaville, Calif., accountability is a top priority, especially when it comes to recording and tracking housekeeping and engineering work orders and fulfilling guest's requests for service. That's why the 91-room, limited-service hotel, located at 151 Lawrence Drive (between San Francisco and Sacramento), has turned to the HotelTap cloud-based workforce communi...
Wisconsin Property the Latest to Select Groundbreaking Agilysys rGuest® Stay
Agilysys | March 10, 2016
Next-Generation PMS Optimizes Efficiency, Strengthens Guest Connections ALPHARETTA, GA. — March 10, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Flamingo Motel and Suites in Wisconsin Dells, Wis., has selected its innovative rGuest® Stay property management system to optimize operational efficiency, maximize revenue and enhance guest service. The 300-room property, which is undergoing a complete renovation, wanted state-of-the-art technology that would address the entire guest lifecycle and offer visibility into all as...
Boutique Hotels Continue to Lead the Way in Guest Experience Technology Enhancements
Greystone Hotels | March 9, 2016
Greystone Hotels Announces In-Room Technology Partnership with KEYPR's Integrated Guest Experience and Management Solution Pilot Program to Launch at Elan Hotel in Los Angeles SAN FRANCISCO, CA, March 9, 2016 – San Francisco based Greystone Hotels has announced a strategic technology partnership with KEYPR to begin offering the Los Angeles based company's cloud-based management solution in all eight of Greystone's independent boutique hotels. Featuring wireless, customized, interactive tablets in each guest room, KEYPR allows hotel guests to order and schedule services, room service, view hotel and nearby information, access to cu...
The Data-Driven Hotelier
ALICE | March 9, 2016
In an effort to help our peers compete, we at ALICE sat down with a roundtable of New York City's leading hotel General Managers to learn how they are leveraging data to run their hotels. We share our findings in our report, "The Data-Driven Hotelier." Today's leading hoteliers agree knowing how to gather, analyze and leverage data can have a huge impact on their hotel's bottom line, as well as their reputation. Interestingly, while all of the managers we spoke with agree data is among the most important elements of running their business, they all shared the same pain points. Specifically, they hope to use data to better understand th...
Maestro PMS Mobile-Enables ResWave Online Group Management
Maestro PMS | March 9, 2016
Group Leaders and Members Now Manage Rooming Lists and Reservations Online from the Palm of Their Hand to Simplify Group Management March 9, 2016 – Markham, ON – Maestro PMS just made group management and reservations easier. Maestro's ResWave Web Booking Engine now enables group organizers to manage rooming lists, track group block reservations, add meeting amenity requests, create shoulder rates for group members, and provide personalized landing pages for attendee self-booking online. ResWave is mobile-optimized to enable organizers and attendees to manage their group block and individual reservations from the palm of the...
HeBS Digital and Google Discuss How Hoteliers Can Implement a “Direct is Better: 2016 Action Plan to Maximize Revenues and Lower Cost of Sale”
HeBS Digital | March 9, 2016
HeBS Digital hosted a session with Google at their NYC headquarters, placing the spotlight on ways hotel digital marketers can maximize revenues from the direct online channel. The two companies collaborated to provide valuable insights on the industry's latest innovations, tips on how to lower distribution costs, best utilize Google's newest products, and steal market share from the competition and the OTAs. Following the overarching theme of "Direct Is Better," experts from Google and HeBS Digital covered an array of pressing hospitality digital marketing issues. Speakers laid the groundwork for direct online channel success by offer...
HTNG Selects Travel Tripper As A Finalist For The 2016 TechOvation Award
Travel Tripper | March 9, 2016
Travel Tripper Rate Match is recognized by HTNG as an innovative hospitality technology solution NEW YORK – March 9, 2016 - Travel Tripper, the industry's most innovative provider of hotel reservation and e-commerce solutions, has been recognized by Hotel Technology Next Generation (HTNG) as a finalist for their 2016 TechOvation Award. The recognition was given for Travel Tripper Rate Match, an integrated price checking and rate-matching tool that helps hotels to automate the best rate guarantee process on their websites. Travel Tripper Rate Match helps hotels to combat rate parity issues with third-party online travel agencies (O...
StayNTouch Adds ROW NYC, Bringing its Innovative Mobility Platform to the 1,331 Room Hotel
StayNTouch | March 8, 2016
Travelers Embrace Zest™ for Streamlined Arrivals and Departures, Transforming the Guest Experience Bethesda, MD – March 8, 2016 . . . StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced that Row NYC, an independent 1,331 room hotel in Manhattan, has implemented its cloud-based hotel software solutions. StayNTouch's solutions are gaining rapid adoption among distinctive hotels in all market segments and are now in place at dozens of properties in North America and worldwide. ROW NYC has been using the StayNTouch platform since mid-2015 and has seen property performance inc...
HeBS Digital Launches Tsogo Sun’s New Brand Website, a Digital Masterpiece for a Diverse Hotel & Casino Portfolio
Tsogo Sun | March 8, 2016
Summary: HeBS Digital announces the launch of Tsogo Sun's new hotels, gaming, entertainment and conference portfolio brand website www.tsogosun.com. Leveraging the latest website technology, HeBS Digital's smartCMS v7, adaptive design for the three screens, unique designs for the various hotel, gaming, conference and dining brands, best-in-breed merchandising opportunities, and much more, the new brand site aligns the entirety of Tsogo Sun's extensive hotels, gaming, entertainment and conference portfolio under one website. New York, NY – March 8th, 2016 – HeBS Digital, the leading hotel digital technology, full-service digi...
The Facts About Hotel Review Scores and Rankings on Google
TrustYou | March 8, 2016
There is much chatter these days about TrustYou data on Google and what really drives improvements in the TrustScore, review summaries and local search rankings for hotels on Google. In an effort to increase transparency, let's take a look at the facts: 1. TrustYou provides hotel review scores (TrustScores) and review summaries for more than 300,000 hotels on Google. This is visible on Google when clicking the question mark next to the hotel's review summary. These review scores and summaries are calculated based on an analysis of quantity, quality and recency of reviews across the web as well as from the survey platform, TrustYou Stars...
TravelClick’s New Guest Management Solutions Offering Provides Global Hoteliers Access to Superior CRM Capabilities
About TravelClick, Inc. | March 7, 2016
NEW YORK, March 7, 2016 – TravelClick ("the Company"), a global provider of innovative cloud-based, revenue-generating solutions for the hospitality industry, today announced the launch of its new Guest Management Solutions (GMS). This follows TravelClick's acquisition of ZDirect, a leading customer relationship management (CRM) platform in the hospitality sector, in October 2015. TravelClick is in the process of migrating its current GMS customers to this exciting new platform to offer a game-changing experience. TravelClick's new Guest Management Solutions provides unparalleled insights into guests, giving hoteliers the ability ...
Duetto Provides Revenue Strategy Solutions for Village Hotels
Duetto | March 7, 2016
Duetto Brings Open Pricing and a Deeper Understanding of Demand to one of the UK's Most Innovative Brands, with 28 Hotels and Close to 3,500 Rooms London, March 7, 2016 – Duetto, the market leader in hotel profit optimization technology, announced today that it will implement its revenue strategy solutions for Village Hotels, bringing new insights on pricing and demand to 28 Village Hotels and more than 3,500 rooms across the UK, in locations from Bournemouth to Edinburgh. Village Hotels is one of the UK's top chains, and is known as a leader in adopting new technologies to further enhance performance at its superior locations. "...
ALICE Adds Amsterdam Hospitality Group to its Growing Roster of NYC Clients
ALICE | March 4, 2016
2016 Hottest Hotel Tech startup signs NYC hotel group, adding 7 boutique hotels to its growing roster of clients. New York, NY - The Amsterdam Hospitality Group (AHG), one of NYC's premier boutique hotel ownership groups, has selected hotel communication system ALICE to "enhance guest service and [...] combine efforts and procedures across all of our diverse hotel properties in an effort to guarantee the best possible guest experience," according to Steven Goldman, Executive Vice President at AHG. Like many similar sized hotel groups, AHG was looking for the best automation of its processes to better execute guest requests across its is...
