Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Where to Take Hotel QR Codes in 2023
Adam and Larry Mogelonsky | December 7, 2022
By Larry and Adam Mogelonsky Every hotel company has its tech priorities. One such technology that was thrust upon us during the pandemic was the quick ready (QR) code. Love it or hate it, vendors are now doing incredible things with them, and our hope is that from the use cases below you can pick what’s right for your hotels to implement sometime in 2023. As a start, consider these 10 ways that QR codes have helped hotel restaurants: 1. Saving on printing costs 2. Dealing with erratic supply chains that require sudden menu omissions or pricing increases 3. Reducing labor involved with handing out physical menus 4. Lowering averag...
UH Conrad N. Hilton College of Global Hospitality Leadership Launches Houston’s First Restaurant-Based Food Service Robot
The University of Houston | December 5, 2022
HOUSTON -Dec. 5, 2022 - As dean of the University of Houston Conrad N. Hilton College of Global Hospitality Leadership, Dennis Reynolds is constantly looking for the newest technologies and innovations to keep his program front and center on the world hospitality stage. His latest find is a state-of-the-art food service robot called “Servi,” now on duty in Eric’s Restaurant at the Hilton University of Houston. “There’s a lot of buzz out there,” Reynolds says. “People are excited about it.” Hilton College is the only hospitality program in the world where students work and take classes in an internationally branded, ful...
HVS Monday Musings: Hotel Industry Tapping the Metaverse
Mandeep S. Lamba | December 5, 2022
By Mandeep Lamba, Dipti Mohan The global revenue from the metaverse* is predicted to grow at a CAGR of 44% between 2022 and 2030, reaching US$1.5 trillion, and is expected to transform a number of industries around the world. Technically speaking, the metaverse is a shared interactive virtual environment where users can create virtual identities and avatars by combining various emerging technologies like virtual reality (VR), augmented reality (AR), artificial intelligence (AI), spatial computing, etc. It is a fully functional virtual environment that coexists with the actual physical world, supported by digital money, items, and assets,...
Nomadix Earns Marriott’s Brand Approval for Newest Internet Gateway, the EG 1000
Nomadix | December 5, 2022
Creating Quality Guest Experiences Ideal for Small to Mid-Range Hospitality Segments LOS ANGELES – December 5, 2022 – Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, today announced its EG 1000 internet gateway earned brand approval by Marriott International Inc. for use at select service brands, including Four Points by Sheraton, Courtyard, Residence Inn, SpringHill Suites, Fairfield Inn & Suites, TownePlace Suites, Protea Hotels, AC Hotels, Element, Aloft and Moxy. The EG 1000 builds on the strengths that established Nomadix internet gateways, packing the same features and functionaliti...
OTH Hotels Resorts Partners With Shiji Group to Accelerate Digital Transformation
Shiji Group | December 1, 2022
The American hospitality group has recently installed multiple technology products of the global software company on their journey to manage the digital transformation of their hotels across the United States. Dec 1 2022 ATLANTA, Georgia, December 1, 2022 – Shiji, the global hospitality technology innovator, has announced that OTH Hotels Resorts has gone live with advanced reputation management, cloud POS and Golf, Spa and Activities management software in several of their properties around the United States. The American hospitality group has recently completed the full installation of Shiji’s ReviewPro, world leader o...
InnSpire Digital Guest Experience Platform Now Available on Oracle Cloud Marketplace
InnSpire | November 30, 2022
Provider of leading hotel guest services solutions suite integrates with Oracle Hospitality OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP) Stockholm & Washington DC – November 30, 2022 – InnSpire, a leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, today announced that InnSpire Digital Guest Journey is now integrated with Oracle Hospitality OPERA Cloud and available on Oracle Cloud Marketplace. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and m...
Bay View Collection Replaces Outdated PBX With Think Simplicity’s Cloud Communication System
Think Simplicity | November 30, 2022
Luxury boutique Maine hotel group upgrades equipment across three existing properties and one new property to consolidate and simplify phone systems BONITA SPRINGS, Fla., Nov. 30, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today that the Bay View Collection selected its cost-effective, cloud-based phone system for its four properties to ensure consistency in maintenance, lower costs and integrate communications efforts across its portfolio. Aging PBX equipment makes it difficult and complex to forward calls and manage on-hold mess...
Increase Reservations and Lower Labor Cost by Harnessing Cutting-Edge AI Technology
John Smallwood, President of Travel Outlook | November 29, 2022
How Artificial Intelligence is Changing the Hospitality Industry By John Smallwood, President of Travel Outlook November 2022 If you were to ask 100 hotels what the greatest problem they face in their day-to-day operations is, they would all reply with a similar version of the same story— staffing issues. Staffing shortages have become increasingly problematic for hotels around the world. These issues started before the pandemic and were made exponentially worse by the last two and a half turbulent years. Despite a hotel's best efforts, staffing shortages are noticed by guests and often negatively impact their stays. For most hot...
NHLA Hotel Tech Conference to Showcase React Mobile 2.0 Employee Safety Devices
React Mobile | November 29, 2022
Members of the Nevada Hotel & Lodging Assn. can demo hospitality’s most reliable panic buttons delivering the fastest response times and beacon location accuracy at Black Fire Innovation LAS VEGAS, Nov. 29, 2022 — Members of the Nevada Hotel & Lodging Assn. will flock to Black Fire Innovation this week to attend the 2nd Annual Hotel Tech Conference on Nov. 30th. The event will give hotel, resort and casino operators continuing education on trending topics and the opportunity to see the latest technology innovations – including React Mobile 2.0, an employee safety solution that delivers the fastest response times, highest pani...
Nomadix Connects at HTNG, Hospitality Technology Conference HT-Next
Nomadix | November 29, 2022
Showcasing expanded connectivity product portfolio of in-stock Wi-Fi infrastructure, staff safety alert devices, TV casting solutions, in-room digital concierge and more MIAMI BEACH, Fla. – November 29, 2022 — Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, will sponsor the annual hotel technology conference produced by HTNG/AHLA and Hospitality Technology, HT-NEXT 2022. Back again this year, Nomadix will join seasoned business leaders in crucial industry conversations and will also showcase what’s new from Nomadix since last year’s event, including its comprehensive Nomadix Networks product line ...
React Mobile to Showcase Its NEW Employee Safety Solution at OHLA Conference & Gala
React Mobile | November 21, 2022
As an Allied Member of the Ohio Hotel & Lodging Assn., React Mobile will network with event attendees to discuss their employee safety needs and explain how panic buttons can help retain hotel associates – especially females in front- and back-of-house roles COLUMBUS, Ohio, Nov. 21, 2022 — Ohio hoteliers will “Dream Big” as they participate in the 2022 Ohio Hotel & Lodging Assn. Conference & Gala, to be held November 21 and 22 at the Hyatt Regency here. The reimaged conference, presented by Morgan Stanley, will feature immersive educational sessions on trending topics, including conversations on innovation and technolog...
The Service Robotics Industry Will Reach $216B in 2030, Transforming the Travel and Tourism industry, but human staff will not be replaced
GlobalData | November 16, 2022
The service robotics industry is set to register a compound annual growth rate (CAGR) of 21.5% to reach $216 billion in 2030, driven by investments across consumer facing industries, including travel and tourism. The overall robotics industry is set to grow from $70 billion in 2022 to $568 billion in 2030, says GlobalData, a leading data and analytics company. GlobalData’s latest report “Robotics in Travel and Tourism,” reveals that consumer robots, logistics robots, drones, and inspection, cleaning, and maintenance robots will receive the most investment from companies across the travel and tourism value chain. Sarah Coop, Analys...
MDO Launches Sustainability Calculator and Certification Program
myDigitalOffice | November 15, 2022
Hotel companies are invited to share their efforts toward moving reports and documents online, receive personalized data on their environmental impact, and apply for MDO Sustainability Certification. BETHESDA, MD., November 15, 2022 – myDigitalOffice (MDO), the world's fastest-growing hotel performance management platform, today released an online sustainability calculator and certification program aimed at shining the spotlight on hotel owners and operators dedicated to reducing their environmental footprint. The calculator allows any hotel company to enter information specific to their sustainable operating processes and apply for MDO S...
JW Marriott Bucharest Grand Hotel Upgrades to Contactless Mobile Access and Enhanced Guest Security With ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | November 15, 2022
Luxury Romanian hotel destination leverages future-proof door lock technology to seamlessly and affordably replace magstripe locks with the latest in RFID and digital key functionality. Stockholm – November 15, 2021 – ASSA ABLOY Global Solutions with its commitment to staying ahead of the latest security technology trends, has announced the successful upgrade of its VingCard Classic locks at the JW Marriott Bucharest Grand Hotel to now feature both Mobile Access and advanced RFID security capabilities. A 5-star property situated in the heart of Romania’s capital, JW Marriott Grand Hotel Bucharest’s decision to upgrade its locks to ...
It’s Launch Day for Growth Advisors International Network – GAIN
Growth Advisors International Network - GAIN | November 10, 2022
A collective of seasoned C-level commercial, tech, investment and marketing executives, GAIN is set to drive growth for organizations in the travel, hospitality, and restaurant technology sector Phoenix, Arizona, 10 November 2022: Today marks the official launch of Growth Advisors International Network – GAIN, bringing together some of the world’s most experienced strategic leaders in the travel, hospitality and restaurant technology industry that work closely with organizations around the globe from tech-based startups to large enterprises and venture firms, to drive growth, industry impact and intelligent commercial expansion. Ide...
GuestTek Announces Acquisition of Event Conferencing Services (ECS)
GuestTek | November 10, 2022
Strengthens its Conferencing Solutions Offering for their Global Customers 10 November 2022, Calgary, Alberta, Canada –– GuestTek Interactive Entertainment Ltd., the global leader in providing innovative and interactive technology solutions for the hospitality industry, announced that it has acquired the shares of Event Conferencing Services Ltd. (ECS) to further grow its hospitality networking and conferencing services. ECS has nearly two decades of experience in the event services industry and has delivered comprehensive networking solutions to support over 500 digital and live events in 103 countries. Using leading-edge technolog...
Protecting Your Data With Digital Document Management
Mano Jayasekera | November 9, 2022
By Mano Jayasekera Moving your daily property-level reports into the right digital environment ensures security and compliance across your entire organization. For various reasons, hotel companies are compelled and required to keep an incredible amount of records about their daily business operations. The night audit pack alone – which includes daily documents such as a Transactions Report, Financial Report, Tax Report, Revenue Report, Departures Report, etc. – can be hundreds of pages. Federal and state tax laws require hotels to keep these records on file, on location, for various amounts of time (typical retention period is se...
Cloud5 Launches New Vendor Management Solution
Cloud5 | November 9, 2022
Cloud5 to Leverage Robust PMO Capabilities to Help Hotels Keep Pace with & Successfully Deliver on Critical Projects and Initiatives Chicago, IL — November 9, 2022, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the launch of its new Vendor Management solution. Vendor Management leverages the deep expertise of the Cloud5 Project Management Office (PMO), to help properties: 1. Streamline, centralize, and effectively manage multi-vendor projects, keeping them on time, on budget and within sco...
GuestTek Announces Its Banking Relationship With Bank of Montreal
GuestTek | November 7, 2022
7 November 2022, Calgary, Alberta, Canada –– GuestTek Interactive Entertainment Ltd., the global leader in providing innovative and interactive technology solutions for the hospitality industry, is pleased to announce the refinancing of USD $25.0 million to a senior secured credit facility with Bank of Montreal for long-term operations and corporate growth. With principal operations located in Canada, Europe, Asia, and the United States, GuestTek’s focus on hospitality means we fully understand and deliver on the technology needs of today’s hotel guests, while engineering the in-room technologies desired by tomorrow’s guests. Our...
How Changes at Google Are Impacting the Hospitality Industry
Brett Thoreson | November 2, 2022
By Brett Thoreson Google has won the metasearch war, and hotels are looking to the online search powerhouse to drive more direct bookings Jimmy Wales once said, “If it isn’t on Google, it doesn’t exist.” In many ways, Wales was correct – Google is, after all, often viewed as the ultimate gatekeeper of the internet. If we want to know the answer to a question, the lyrics from a song, the date of an event, the location of a business, the public rating of a restaurant, or the details of a travel destination, we Google it. The platform is as much a noun as a verb. Its utility is inherently baked into our personal and professional ...
Cendyn to Power TIME Hotels’ CRM & Guest Loyalty Programs
Cendyn | October 26, 2022
Cendyn’s eInsight CRM and eLoyalty Premium solutions to drive guest loyalty and provide personalized one-to-one communications for UAE-headquartered hospitality company Dubai, UAE 26 October 2022: Cendyn, a catalyst for digital transformation in the hospitality industry, has announced that it has been selected by TIME Hotels to power their CRM and guest loyalty programs, across their portfolio of properties in the UAE and beyond. Having already used Cendyn’s award-winning content management system (CMS), TIME Hotels chose Cendyn to help them achieve greater guest personalization, through enterprise marketing automation and gues...
Hotel Data Security Update: Hotels, Hotel Owners and Employee Personal Information
Bob Braun | October 26, 2022
By Jim Butler, Bob Braun Hotel operators and owners have long been focused on the privacy of the personal information they collect from guests – because of the global nature of the hospitality business, hotel brands have focused on complying with the European Union’s General Data Protection Regulation (GDPR), and beginning in 2018, the Consumer Privacy Act (CCPA), the first comprehensive law designed to protect the privacy of consumers’ personal information. Businesses that are subject to the GDPR and the CCPA are required, among other things, to respond to consumers who wish to view the personal information collected by the business...
INTELITY Named Best In-Room Tablet Provider by World Travel Tech Awards
INTELITY | October 26, 2022
This is the second year INTELITY has received the global award from the World Travel Awards, the leading authority recognizing excellence in global travel and tourism Los Angeles, CA (October 26, 2022) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced it has been recognized as the World’s Best In-Room Tablet Provider by the World Travel Tech Awards 2022. This is the second year in a row that INTELITY has earned this global designation. The World Travel Tech Awards is the sister event to the World Travel Awards, currently celebrating its 29th year reviewing the best in hospitali...
Preferred Hotels and Resorts Extends Technology Partnership With Amadeus to Its Member Properties
Amadeus | October 25, 2022
Preferred Hotels & Resorts will now endorse Amadeus’ Business Intelligence and Sales & Catering solutions to member properties globally, providing access to industry-leading technologies as well as forward-looking data on average daily rate (ADR), bookings, and aggregated competitive insights that inform growth strategy. Expansive and up-to-date data insights are essential to informing strategic decision-making for hoteliers, particularly as customer booking patterns and priorities shifted during the pandemic. Following a long period of uncertainty among travelers, it is more important than ever for hoteliers to meet new demand a...
