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Technology
LodgIQ Unveils Its Next-Generation Revenue Optimization Platform for Travel; Secures $5 Million in Seed Funding Led by Highgate Ventures
| February 16, 2016
NYC-based startup launches industry first predictive analytics and true machine learning platform NEW YORK, February 16, 2016 – LodgIQ™, which is firmly committed to bringing the discipline of revenue optimization into the 21st century, today announced the official launch of the company and its platform. LodgIQ RM™ is a next-generation revenue optimization platform for the hospitality industry developed by seasoned travel executives and Silicon Valley technologists. The NYC start-up has secured $5 million in seed funding led by Highgate Ventures, a venture capital platform focused on early stage technology investments ...
Nimble Now: How Hotels and Airlines Are Transforming the Essence of Hospitality
Sabre | February 15, 2016
By Nick Vivion A recent Inc. guest column identified airlines and hotels as "huge industries facing death because they lack innovation." But a closer look shows that airlines and hotels have already transformed the way they do business. Hotels at all price points and amenities menu are positioning themselves as personalized service providers in direct counterpoint to the growth of the sharing economy. Meanwhile airlines continue to deliver value, choice and personalization to passengers through technology and iterative business models. The travel industry is an excellent case study on how a consistent commitment to a brand promise can d...
Hotel AG Launches Hotel AG Charities
Hotel AG | February 15, 2016
ATLANTA – February 15, 2015 - Since its inception, Hotel AG has been privately geared toward philanthropic donations. It was part of our DNA, however it has always taken a quieter role. This year marks a start of a new chapter for the firm. January 1, 2016 was the beginning of what will undoubtedly be an integral part of the firm for many years to come. Hotel AG Charities was formed with children in mind. Children of all races, socioeconomic backgrounds and nations are represented. Our charity arm will encircle children in need from our local school system to children in Kathmandu, Nepal to the slums of India. Four total charities...
Digital and Mobile Channels Remain Driver of Hotel Bookings
TravelClick, Inc. | February 11, 2016
North American Hotels Experience Strong Revenue Growth in 2016 NEW YORK – February 11, 2016 – Hotel industry performance remains strong, with Q4 2015 revenue per available room (RevPAR) increasing 4.0 percent year-over-year, and online and mobile bookings are continuing to drive this growth. According to data from TravelClick's North American Distribution Review (NADR; Q1 2016), bookings through hotel company websites (Brand.com), online travel agents (OTAs) and in-person travel agents (global distribution systems / GDS) experienced the most growth in bookings in the fourth quarter, continuing the online / mobile trend from ...
Serenity in the Skies or on the Ground: Flyte Systems Winter Travel Tips
Flyte Systems | February 11, 2016
Travel Professional and Flyte Systems VP Scott Triphahn Offers Winter Travel Tips for Pros on the Go CHICAGO, IL – February 11, 2016 – I am in the travel business, but regardless of how often I fly I still feel anxious 24 hours prior to my departure. I usually cannot relax until I am on the plane. Add winter weather like we have had this year and anxiety is doubled. With experience I have learned that if I do a few simple things, my "mental travel tool kit" is ready for almost anything. Prepare…then Relax Not all trips to the airport are a nightmare. If you plan your trip expecting trouble, your sensitivity to any ...
The Rainmaker Group Taps Dom Beveridge as Executive Vice President of Demand Generation
Rainmaker | February 11, 2016
ATLANTA – Feb. 10, 2016 – Dom Beveridge is the new executive vice president of demand generation for The Rainmaker Group. The former general manager of Rainmaker's Multifamily Data Exchange (MDX), Beveridge was promoted to take full advantage of his deep hotel and multifamily experience as the organization expands its business in both verticals. "Dom's hospitality expertise and his exceptional work shepherding MDX made his newest role a logical move for us," said Rainmaker President Tammy Farley. "He brings the ideal combination of talents to help shape any number of innovations that lie ahead for Rainmaker, and we look forw...
Luxury Chatham Bars Inn and Digital Alchemy: Old World Charm and Sophisticated Guest Communications
Digital Alchemy | February 10, 2016
Leading Hotels of the World Destination Partners with Leading Email Marketing Provider for Loyalty and Revenue February 10, 2016 – Chatham Bars Inn Resort and Spa on Cape Cod is an award-winning Forbes Four-Star New England destination. It is walking distance from the historic village of Chatham and looks across its own private beach onto Aunt Lydia's Cove. The popular family resort has multiple dining outlets and its own OH! Spa for adults. Chatham Bars Inn surrounds its diverse guest mix with old-world charm and keeps them returning with sophisticated hotel email services. "Many of our guests drive here from New England and New...
How Can Hoteliers Maximize Revenue from Google?
HeBS Digital | February 10, 2016
Watch Our One-on-One Discussions at Google's NYC Headquarters Understanding how to maximize revenue from the extensive array of Google's products can be daunting. To help hotel digital marketers navigate the Google landscape, HeBS Digital sat down with Google at their headquarters to discuss their latest advertising formats, case studies from the HeBS Digital portfolio, and how hoteliers can boost customer engagements and revenues from Google. As a result of the discussions, a pair of videos were produced, featuring one-on-one conversations between Google Agency Development Manager Victoria Fabiano and two of HeBS Digital's top online m...
Crystal and Intelity Team Up to Revolutionize Guest Service Aboard Crystal Yacht Cruises
Crystal Cruises | February 10, 2016
LOS ANGELES, February 10, 2016 – Crystal Cruises, the world's most awarded luxury cruise line, today announced its partnership with hospitality technology provider Intelity to introduce its "Digital Directory," which will allow guests to access services digitally while aboard the vessels. Each penthouse aboard the newly launched Crystal Esprit now feature touchscreen tablets that will provide current voyage information about ports and programming, Crystal Adventures ashore and daily menus in the dining venues, while also allowing guests to book reservations for excursions and dining, Additionally, guests can stay current on the da...
StayNTouch helps Carillon Miami Beach Hotel Deliver on Service Promise through New Mobility Platform
StayNTouch | February 10, 2016
StayNTouch Mobility Platform lets staff interface with guests when and where the guests choose. Bethesda, MD – February 10, 2016 . . . StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, today announced that Carillon Miami Beach, an iconic luxury resort hotel, has implemented its could-based hotel software solutions. StayNTouch's solutions are gaining raid adoption among branded as well as boutique hotels and is now in place at dozens of properties in Nort America and worldwide. Z Capital Partners purchased the Carillon property in late 2014, opening it as Carillon Miami Beach in early 2...
TravelClick Hosts Complimentary Webinar on Q4 2015 Global Hotel Industry Performance
TravelClick, Inc. | February 10, 2016
Going beyond mobile: emerging trends for gaining localized competitive advantage NEW YORK (February 10, 2016) — TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on February 23 and 24 to review fourth quarter 2015 hotel performance results and trends. Findings will be presented by TravelClick experts John Hach, Senior Industry Analyst, and Alexis Welner, Senior Director of Global Enterprise Business Intelligence. Alexis and John will present the latest emerging trends and best practices for hoteliers to create and sustain localized competitive adva...
Worldhotels Adds nSight as Preferred Partner
Worldhotels | February 10, 2016
Partnership will enable member hotels to see the future, and sell to it NEW YORK (Feb. 11, 2016) – Worldhotels, a leading global group for independent upscale hotels, today named nSight its new preferred partner. The new partnership is focused on helping affiliate hotels market more effectively in the fast-changing online travel marketplace. nSight aggregates and analyzes online consumer shopping data to predict travel trends that hotel marketing and revenue professionals can use to target active consumers, optimize rate and win back guests from the OTAs (online travel agencies). The nSight partnership is part of Worldhotels' new ...
EB-5 Financing Accelerates in 2016 and Favors (1) Hotels, (2) Mixed-Use and (3) Multifamily as Top 3 Targets for EB-5 Funding
Jim Butler | February 10, 2016
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 10 February 2016 Hotel Lawyer in Los Angeles at the latest EB-5 Summit If you have been thinking about tapping into EB-5 financing for your development project, this is the time to make your decision and act quickly. If you need background on what the EB-5 program is about, how it has gone mainstream with institutional investors for several years, and is now providing a steady stream of reliable capital, please see the articles referenced at the bottom. We think that JMBM's Global Hospitality Group® EB-5 financing team has a pretty go...
Royal Caribbean Cruises to Optimize Workflow on Two Newest Ships with Agilysys Solutions
Agilysys | February 10, 2016
Expanded Use of Agilysys Includes Point-of-Sale and Document Management Systems ALPHARETTA, GA. — Feb. 10, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Royal Caribbean Cruises Ltd. in Miami has selected the InfoGenesis® POS and DataMagine™ systems to optimize workflow efficiency and enhance guest service on its two newest ships — Harmony of the Seas and Ovation of the Seas. With these additions, 37 Royal Caribbean vessels now use Agilysys solutions. A longtime Agilysys customer, Royal Caribbean wanted to ex...
Regatta Travel Solutions Breaks into Canadian Tourism by Being Selected by a Major Regional Tourism Organization to Power Booking Engine
Regatta Travel Solutions LLC | February 9, 2016
Charlottesville, Virginia (February 9, 2016) – Regatta Travel Solutions announced today that the Region 9 Regional Tourism Organization (RTO) has selected Regatta Travel Solutions to power the booking engine on their official destination website, TheGreatWaterway.com. This is Regatta's first destination project in Canada. Regatta will allow visitors to the destination website to book hotels, attractions and packages on the region's official website, and will also provide individual booking engines for each of the 8 destinations within the region. "Working with Regatta has been a breath of fresh air," said Tom Price, Executive Dire...
Merchant Link Achieves EMV Cert with Chase Paymentech & First Data on Verifone VX Device Family
Merchant Link | February 9, 2016
SILVER SPRING, MD (February 9, 2016) – Merchant Link, a leading provider of payment gateway and data security solutions, announced today that its TransactionLink™ product together with Verifone VX devices is certified for EMV® Chip and PIN Card acceptance for retail, restaurant and lodging in the United States with Chase Paymentech and First Data. Dan Lane, CEO at Merchant Link shared "We are pleased to announce that Merchant Link has achieved U.S. EMV certifications from Chase Paymentech and First Data using the Verifone VX family of devices, including the Verifone VX 805, VX 820, VX 690 and e355." Lane continued, ...
Social Tables to Provide Collaborative Meeting Solutions for Interstate Hotels & Resorts
Interstate Hotels & Resorts | February 9, 2016
Washington, DC (February 9, 2016) - Social Tables (www.socialtables.com) the award-winning, collaborative event software provider, announces Interstate Hotels & Resorts (www.interstatehotels.com) as a new partner for the management company's current and expanding portfolio of meetings hotels. This partnership furthers Interstate's commitment to delivering collaborative products to their managed hotels and conference centers. Social Tables' suite of products brings properties together online with their clients, assisting in the visualization of ballroom and non-traditional space which builds a personalized scenario-meeting to show cl...
TSA Enables Marriott Moscow Novy Arbat to Achieve Close to 4% RevPar Impact in Less than Two Months
TSA Solutions | February 9, 2016
TSA Solutions Upsell Programs Support the Hotel with Dramatic Increases in Revenue, Conversion, and RevPAR MOSCOW — February 9, 2016 . . . Continuing its accelerated expansion worldwide, TSA Solutions has implemented its Front Desk Upselling program to support the 234-room Marriott Moscow in enhancing upselling revenues, building RevPAR and promoting increased guest satisfaction. In less than two months since implementing the program, the hotel has seen tremendous results – including 1.7 million Rubles in total upsell revenue, and a close to 4% impact on RevPAR. Management attributes the results to the breadth and flexibili...
DSE 2016 Offers Education, Networking & the Most Extensive Collection of the Newest Technologies
DSE | February 8, 2016
Atlanta – Digital Signage Expo (DSE), the world's largest international trade show and educational conference dedicated to digital displays, interactive technology and digital communications networks will present new digital educational opportunities designed specifically for hotel operators system administrators and technologists March 15-17, 2016, at the Las Vegas Convention Center. The seminar programs are part of DSE's Educational Conference designed to help attendees learn about the newest technologies available, how successful digital signage strategies are being implemented and how to best take advantage of them to strength...
In 2016, Average Daily Rate Reluctantly Takes the Driver’s Seat According to Updated Lodging Forecast
PwC | February 4, 2016
NEW YORK, February 4, 2016 – An updated lodging forecast released today by PwC US expects revenue per available room ("RevPAR") growth in 2016 to continue, increasing by 5.5 percent, despite signs of potential economic concerns. Performance of the US lodging sector during the fourth quarter of 2015 was lackluster, with hotels struggling to meaningfully increase average daily rates ("ADR"), even as occupancy levels continued to increase, albeit at a slower pace. The overarching question related to the lack of ADR growth, despite peak occupancy levels, raises concern in the industry. However, underlying corporate and leisure travel ...
Agilysys Promotes Jim Walker to SVP of Global Revenue
Agilysys | February 4, 2016
ALPHARETTA, GA. — Feb. 4, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading provider of next-generation hospitality software solutions and services, today announced the promotion of Jim Walker to senior vice president of global revenue, effective immediately. Walker has served as vice president of sales at Agilysys since October 2014. In his new role, he assumes responsibility for all revenue-generating activities across Agilysys' global markets. His primary focus will be on leading the company's global sales activities, creating innovative sales strategies, and optimizing operating performance in the company's revenue-generat...
StayNTouch Secures $9.5M Series A Funding led by Concur’s Perfect Trip Fund and Shiji Ltd
StayNTouch | February 3, 2016
Creating Better Guest Experiences and Hotel Profitability through Advanced Mobile and PMS Technology Washington D.C., February 3, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, today announced the closing of a $9.5M financing led by Concur, through its Perfect Trip Fund, and Shiji (Hong Kong) Ltd, to build out the company's solutions worldwide. StayNTouch is leading the next generation of hotel management technology with a growing client list that includes MGM Resorts International, Yotel and distinctive resorts such as The Fontainebleau. Also participating in the round are T...
Regatta Travel Solutions Expands Partnership with Visit Tucson and is Selected as the Official Booking Engine for the Destination
Regatta Travel Solutions LLC | February 2, 2016
Charlottesville, Virginia (February 2, 2016) – Regatta Travel Solutions announced today that Visit Tucson is expanding its successful partnership with the company by selecting Regatta to be the booking engine that powers the destination's official website, VisitTucson.org. Since 2013, Visit Tucson has utilized Regatta's multi-lingual online reservations system on VamosaTucson.com, its website dedicated to serving the Mexico market. "Expanding the partnership with Regatta is a strong move," says Allison Cooper, Visit Tucson's Vice President of Sales & Marketing. "Because Regatta is both collaborative and innovative, we've been ...
Hotel Lawyer at the ALIS Hotel Conference in Los Angeles — a Turnaround in Hotel Investor Sentiment? Was That Just a Raindrop or Is the Sky Falling?
Jim Butler | January 28, 2016
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 28 January 2016 Hotel Lawyers with first signs of a sea change in investor sentiment about the hotel sector As our team of hotel lawyers returns from the Americas Lodging Investment Summit (or ALIS) in Los Angeles, we all noticed a big change. This is the first industry conference since the beginning of the recovery from the Great Recession where we have seen a clear turnaround in hotel investor sentiment that seems to be gaining traction. Unfortunately it is a negative turnaround. Until now, the discussions have always been about how lon...
