Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Hotels Start 2016 Strong, Led by Increase in New Group Business
TravelClick, Inc. | January 28, 2016
However, Deceleration of Business Travel Creates Increased Dependency on Leisure Bookings NEW YORK – January 28, 2016 – As hoteliers kick off the New Year, properties in major North American markets are experiencing strong increases in bookings, with 19 of the top 25 (76 percent) markets showing committed occupancy* growth compared to last month. However, as business demand pace has slowed, there is an increased dependency on leisure and wholesale bookings with lower average daily rates (ADR) to drive occupancy, according to new data from TravelClick's January 2016 North American Hospitality Review (NAHR). "While total commi...
Hotel Internet Services Minimizes Risk of Cyber Attacks on Hotel Clients with Secure Fusion Gateway Solution
Hotel Internet Services, Inc. | January 28, 2016
Next-generation IP data and voice network gateway safeguards hotel and guest data with unrivaled security protocols that prevent online security breaches. Palm Harbor, Florida — January 28, 2016 — Hotel Internet Services (HIS), a full-service provider of Internet services and solutions for the hospitality industry, continues to strengthen the ability of hotel properties and companies to protect sensitive online data, thanks to its secure and reliable FUSION Gateway solution. FUSION is a proprietary and proven IP and voice network gateway that continuously evolves its encryption and other security protocols, in order to fend...
Aptech Computer Systems Adds Office Space and Staff to Serve New Clients
Aptech Computer Systems, Inc. | January 28, 2016
Targetvue Budgeting and Execuvue BI Implementation Expands to Hundreds of New Properties Pittsburgh, PA – January 28, 2016 – Aptech Computer Systems announced that it added new office space and increased staff to support the growing number of hotel companies that implemented its Targetvue Budgeting and Forecasting, Execuvue® Business Intelligence, and Profitvue® and PVNG Enterprise Accounting systems. Aptech is the leading provider of hospitality software for business intelligence, budgeting, and enterprise financial accounting. Click here for more on Aptech's products and services. "The economic recovery has been be...
5 Important US Hotel and Travel Trends with the Power to Shape 2016
SiteMinder | January 28, 2016
By Fig Cakar, Managing Director – the Americas, SiteMinder The beginning of a calendar year is always a great time for reflection and assessing your hotel's success and achievements. It's the ideal time to set goals and plan your hotel's business and promotional activity for the next 12 months. It's also a good time to look at any industry trends that might affect the way your guests plan to travel over the coming year. Are travelers planning to dedicate more time to vacations? Which destinations are on must-visit lists? And, what technology trends are impacting the way they behave from initial search through to ac...
HSMAI to Honor Cendyn/ONE and Hotel del Coronado with the Gold Award in 59th Annual Adrian Awards Competition
Hotel del Coronado | January 28, 2016
Winners will be recognized at the HSMAI Adrian Awards Gala Feb. 16, 2016, in New York City Boca Raton, Fla. – Jan. 28th, 2016 – The Hospitality Sales & Marketing Association International (HSMAI) will honor Cendyn/ONE and Hotel del Coronado with the Gold Adrian Award for digital marketing excellence for its winning entries in the 59th annual Adrian Awards, the largest and most prestigious global travel marketing competition. This year's contest was one of the most competitive in history, garnering more than 1,300 entries from around the world, with entries judged by distinguished executives from all sectors of the indust...
Google’s New Trip Planning Search Display Underscores the Importance of Maintaining SEO Efforts
the Author and HeBS Digital | January 27, 2016
By Asher Fusco Google has found yet another way to harness its wealth of information to provide more information to travelers – the Trip Planning search display. This experience, delivered for certain search queries on both the desktop and mobile platforms, gives users a step-by-step guide to planning travel to a particular destination. This new search display further reinforces the importance of the hotel website maintaining prime search engine visibility for key terms, and provides another avenue for visitors to find the hotel website via search. How Does it Work? Google's Trip Planning search results appear when users search fo...
Four Independent Properties Install Maestro PMS
Maestro PMS | January 27, 2016
5-Star Luxury Resorts, Casino Properties Select Maestro for Guest Service, Enhanced Operations, Analytics Profitability Reporting January 27, 2016 – Markham, ON – Maestro PMS announced 4 full-service independent properties installed Maestro Multi-Property Management and Maestro Front Office to strengthen guest service and group processes, refine operations, and optimize profitability. New Maestro PMS clients include 3 Forbes Triple 5-Star Resorts in Rhode Island and a casino resort destination in Bay St. Louis, MS. The Maestro Enterprise Property Management hotel software suite of 20+ solutions is the industry's most robust...
Agilysys Selects Dr. Bryan K. Williams as a Guest Speaker for Its Annual Conference in Las Vegas
Bryan K. Williams | January 27, 2016
Washington DC (January 27, 2016): Agilysys has signed Dr. Bryan K. Williams to be a guest speaker at its 2016 User Conference and Executive Summit. This year's event will be held at Caesar's Palace in Las Vegas, Nevada. Inspire 2016 will feature dynamic and interactive educational sessions designed to help customers build lasting connections with their guests to drive guest recruitment, increase wallet share and reduce operating costs through the use of technology from Agilysys and its partners. "With Bryan's many years of hospitality industry experience, and his dynamic presentations we know that he will provide engaging content and de...
Are Dead Zones Hurting Your Satisfaction Scores?
Pam Angelucci | January 26, 2016
Having a network infrastructure that balances Wi-Fi and Cellular (3G voice and 4G/LTE Data) is key to meeting the needs of mobile-dependent travelers By Pam Angelucci If I were to ask 10 hoteliers who just recently made a sizeable investment in their hotel's Wi-Fi infrastructure, "Do you think your guests are happy?" chances are high that all 10 would say "Yes." The answer to my next question, however, may be more telling . . . "Do you have any dead zones in your hotel? Any places where obtaining a cellular signal is iffy or nonexistent?" Today's travelers expect to have lightning-fast speeds to con...
Three Ways Technology Makes Payments Easier For Hotel Guests
Cristine Sommers | January 26, 2016
By Cristine Sommers Technology has been making aspects of everyday life easier, and now consumers are using new and alternative technology to make paying for goods and services simpler. Buyers now are using smartphones and other mobile devices during transactions, all while paying for items through alternative methods. Hotels can attract more guests and make the payment process easier when they use innovative technology to accept new and alternative payment options. Understanding what your customers want and how to help make their payments easier is critical. Some of the ways in which technology makes payments easier for hotel guests in...
Regatta Travel Solutions Booking Engine Selected by Visit Pensacola
Regatta Travel Solutions LLC | January 26, 2016
Charlottesville, Virginia (January 26, 2016) – Regatta Travel Solutions announced today that Visit Pensacola has selected Regatta Travel Solutions to power the booking engine on their new official destination website, VisitPensacola.com. Regatta's engine will empower visitors to the destination website to book hotels, attractions and packages on the destination's official website. "We looked at all of the options out there and really did our homework," said Shawn Brown, Interactive Marketing Manager for Visit Pensacola. "We were impressed by Regatta's hands-on approach and their focus on performance, accountability, and the u...
HeBS Digital to Speak on Real-Time Data and Personalization at EyeforTravel’s Smart Travel Analytics North America 2016 Conference
HeBS Digital | January 26, 2016
Summary: HeBS Digital President & CEO Max Starkov will address the most effective ways to utilize real-time data to engage potential guests, de-commoditize hotel inventory and sell on value via the direct online channel at Smart Travel Analytics North America 2016 in Atlanta this February. NEW YORK – January 26, 2016 – HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, will present effective ways to utilize real-time data to engage potential guests, de-commoditize hotel inventory and sell on value via the direct online channel at the Smart ...
Fitch: Gaming Issuers’ Liquidity Ample Amid Shaky US HY Markets
Fitch Ratings | January 25, 2016
Fitch Ratings-New York-25 January 2016: Gaming issuers' have generally good liquidity that address most near-term maturity needs, according to Fitch Ratings. We do not anticipate any major liquidity-driven defaults in the near term despite the weakened state of the US high-yield market. Issuers with the biggest development pipelines, notably Wynn Resorts (WYNN) and MGM International (MGM), have pre-funded their needs. Financially weaker issuers with intermediate maturities, notably Mohegan Tribal Gaming Authority (MTGA) and Scientific Games (SGMS), will address maturities per Fitch's base case forecasts. Fitch believes that Wynn...
Tammy Farley, President of Rainmaker, is One of HSMAI’s Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization
Rainmaker | January 25, 2016
Honorees will be feted at annual Adrian Awards Dinner Reception and Gala on Feb. 16 ATLANTA – Jan. 25, 2016 – Eighteen years ago, Tammy Farley, president, co-founded The Rainmaker Group with company CEO Bruce Barfield. Today, she's an oft-acknowledged leader and visionary in revenue optimization. The most recent accolade comes from the prestigious Hotel Sales and Marketing Association International (HSMAI) which just released its list of 2015 Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization. Selected by a panel of senior industry executives, the individuals recognized by the award are those w...
Hotel AG Adds Two New Offices in Washington, DC and Philadelphia
Hotel AG | January 25, 2016
ATLANTA – January 25, 2015 – Hotel AG announced today the firm has added two new offices in Washington, DC and Philadelphia. Andy Broad and Brad Sinclair, as co-presidents of the firm, have hired two very seasoned real estate professionals to lead the two new offices. The official launch date is several weeks away and plans are being made to implement and ramp up the two new Hotel AG offices. Both professionals have joined the firm at the partner level, thereby increasing Hotel AG to 18 national brokers and 23 partners. Hotel AG starts 2016 with the most aggressive pipeline since the firm started in 2007. The firm has 194 ho...
Rainmaker Expands Reach in Asia-Pacific with ONYX Hospitality Group Partnership
Rainmaker | January 21, 2016
ATLANTA – Jan. 21, 2016 – With the addition of ONYX Hospitality Group to its customer base, The Rainmaker Group continues to strengthen its position in the Asia-Pacific marketplace. A leading international hospitality provider, ONYX has made the switch to Rainmaker's competitive rate shopping tool, Revcaster, citing the solution's functionality, the support it provides in generating incremental revenue, and the responsiveness of the Rainmaker team among the reasons for its choice. Revcaster's ability to work with an extensive number of regional channels was also a key factor in ONYX's decision. "The most critical element for...
Digital Signage Expo 2016 to Offer Educational Opportunities in Digital Signage for Hotel Operators, System Administrators, Marketers and Technologist
DSE | January 21, 2016
Atlanta – Digital Signage Expo (DSE), the world's largest international trade show and educational conference dedicated to digital displays, interactive technology and digital communications networks will present new digital educational opportunities designed specifically for hotel operators system administrators and technologists March 15-17, 2016, at the Las Vegas Convention Center. The seminar programs are part of DSE's Educational Conference designed to help attendees learn about the newest technologies available, how successful digital signage strategies are being implemented, and how to best take advantage of them to strengt...
Saratoga Casino and Raceway Selects Agilysys Solution Suite to Boost Efficiency and Optimize the Guest Lifecycle
Agilysys | January 21, 2016
Agilysys Technology Will Help Manage a Large and Diverse Business ALPHARETTA, GA. — Jan. 21, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Saratoga Casino and Raceway, in Saratoga Springs, NY, has selected a comprehensive Agilysys solution suite — including Visual One™ PMS, InfoGenesis® POS, InfoGenesis® Flex and rGuest® Pay — to boost efficiency and enhance guest service at the popular destination attraction. The property includes a 100,000-square-foot casino, half-mile racetrack, two-story en...
UniFocus to Host Webinar on Integrating Guest Surveys & Online Reviews, Jan. 26th
UniFocus | January 20, 2016
Dr. Dan Mount of Penn State's School of Hospitality Management to present DALLAS – Jan. 20, 2015 – On Tuesday, Jan. 26 from 2-3 p.m. EST, UniFocus, the Dallas-based provider of the service industry's most comprehensive workforce management systems and financial tools, will host the webinar "Integrating Guest Surveys and Online Reviews: How to increase customer satisfaction, drive revenue, and improve intent to return and recommend." The webinar will discuss: The value of social media reviews and how to how to improve market ranking Best practices of a guest feedback program Integrating survey and online feedback to ident...
How Hotels Can Stay Competitive in 2016
TrustYou | January 20, 2016
Mobile bookings are the name of the game this year. As is making the travel research and purchase process as simple and visually appealing as possible. When it comes to the valuable real estate of a mobile screen, travelers need their hotel research to be relevant and lightening fast, take as few clicks as possible, and be more visual than ever. And a hotel's job this year is to ensure that across all platforms—especially the search engines, where a majority of travelers start their travel planning—they are contributing to making the experience better. Those that do will outpace their competitors. TrustYou Stars is an import...
lowcostbeds Announced SiteMinder’s 300th Distribution Channel
SiteMinder | January 20, 2016
Dallas, US – The hotel industry's leading cloud platform, SiteMinder, is pleased today to announce the celebration of its 300th distribution channel partner in lowcostbeds. The worldwide wholesaler, which forms part of the lowcosttravelgroup, is the latest distribution channel SiteMinder has brought on for its 20,000 hotel customers over the past twelve months – a year which has seen the company's integration partnerships with the world's top hotel booking sites grow by more than twenty percent. lowcostbeds' director of market management, Simone Large, says, "As we further expand our global footprint, we are delighted to be ...
LeisureLink Raises $17M to Fuel Explosive Growth
LeisureLink | January 20, 2016
Vacation Rental Industry Evolution Creates Urgent Need for LeisureLink Distribution Management Services SALT LAKE CITY, UT – January 20, 2016 LeisureLink, the world's leader in distribution and booking solutions for vacation rentals, announced today that it has closed a $17M round of growth funding. The capital, provided by Clearstone Ventures, Kinderhook Industries, and Escalate Capital Partners, will be used to scale company operations to meet the rapidly expanding demand for LeisureLink's services. A travel technology innovator since 2007, LeisureLink helps thousands of vacation rental lodging providers grow their bookings thro...
5 Game-Changing Hotel Industry Trends To Tackle in 2016
NAVIS | January 20, 2016
BEND, OR – January 20, 2016 – NAVIS, a leader in innovative hospitality technology solutions, today announced five trends that are changing the face of the hotel industry and providing an eye-opening look at what lodging operators should be leveraging in 2016. The travel world has undergone a substantial transformation in the last few years, and the technology that incited the changes is growing at a faster pace than most can keep up with. Marriott purchasing Starwood, Expedia buying HomeAway, Priceline's exclusive agreement with TripAdvisor Instant Booking, and Google's intentions to expand and improve Book on Google. To sa...
Rainmaker’s OPTIMIZE2016 Conference Aims to “Make Revenue Optimization Great Again”
Rainmaker | January 20, 2016
Program planned for Feb. 17-19, 2016 in Miami, Fla. ATLANTA – Jan. 20, 2016 – Top hotel and gaming executives will be heading to Miami, Feb. 17-19, for The Rainmaker Group's annual client conference, OPTIMIZE2016. Not to be confused with the slogans of any current presidential campaigns, Rainmaker promises to "Make Revenue Optimization Great Again." And yes, the fact that the conference will take place at Trump National Doral is purely coincidental. Attendees will find some other send-ups of the race to the White House, such as Town Hall Meetings, but the hosts of those sessions will leave no questions unanswered. The OPTIMI...
