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Technology
Duetto to Provide Revenue Strategy Solutions for Classic Hotels & Resorts
Duetto | December 21, 2015
Duetto Brings Game-Changing Open Pricing and Price Optimization Capabilities to Nearly 1,000 Rooms at Five Classic Luxury Resort Hotels New York, December 21, 2015 – Duetto, the market leader in hotel profit optimization technology, announced today that it will implement its revenue strategy solutions for Classic Hotels & Resorts, bringing new insights on pricing and demand to the luxury hotel collection, which has exclusive resort hotels in Arizona and California. Duetto will launch its services at hotels in five timeless destinations encompassing nearly 1,000 rooms, beginning with the 744-room Arizona Grand Resort & Spa...
HeBS Digital Transforms the Industry in 2015 through Digital Technology and Marketing Innovations
HeBS Digital | December 21, 2015
HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, celebrates a year full of unprecedented success and milestones in 2015. Over the past 12 months, the firm led its roster of hospitality clients to achieve new levels of success via the direct online channel with a comprehensive suite of digital technology and marketing services, all backed by a concrete strategy designed to grow website revenues during critical occupancy and business need periods. In 2015, HeBS Digital and its clients won 45 major industry awards for digital technology innovations, website...
NAVIS Experiences Dramatic Growth in 2015
NAVIS | December 21, 2015
New Customers, Product Innovation, and Top Workplaces Award Among 2015 Company Highlights BEND, OR – December 21, 2015 – NAVIS, a leader in innovative hospitality technology solutions, today announced a landmark year of strong company growth and accelerated adoption of its award-winning solutions for hotels, resorts, and vacation rental companies. Bringing 2015 to a successful close, NAVIS realized a banner year with an expanded portfolio of 27 new clients, the highly anticipated launch of two new products, and being named Top Workplaces in Oregon for a fourth consecutive time. NAVIS has a long, distinguished record of deliv...
Flyte Systems Responds to Airport Requests to Track Santa’s Flights out of East Coast Airspace
Flyte Systems | December 21, 2015
Multiple Airports Tap Flyte Systems for Christmas Eve Flight Status on Santa's Travel CHICAGO, IL – December 21, 2015 – Flyte Systems announced it will add a new feature to its FlyteBoard real-time flight information displays on December 24. The company's flight information displays are installed at airports, hotels and other travel-related businesses worldwide. This holiday season FlyteBoard will provide the ability for clients and their customers to track Santa's travel status from the North Pole across the U.S. on Christmas Eve. Multiple requests for Santa flight tracking "Every year Flyte Systems receives many requests f...
Newmarket Opens Registration for 2016 Customer Conference
Newmarket | December 17, 2015
Portsmouth, NH -- Newmarket® an Amadeus® company, has opened registration for its 2016 annual Customer Conference. As the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty, the 2016 Customer Conference is an annual global gathering of customers and partners to learn, network, share, and inspire. Enhanced to include all business units of the new Amadeus Hospitality group (Newmarket, Itesso, hotel SystemsPro and others), the 2016 Customer Conference will place a strong focus on future technology solutions for the ...
nSight Expands in Miami with Thirteen New Hotel Clients
nSight | December 17, 2015
Savvy hotels leverage predictive consumer analytics for demand-informed digital marketing and revenue management in a top 10 market NASHVILLE, TN (December 17, 2015) nSight, the leader in online consumer shopping intelligence for hotels and destinations, added thirteen new hotels to its growing list of Miami clients, during the last weeks of 2015. From the airport to South Beach, Miami hotels are leveraging forward-looking shopping data to make smarter digital marketing and revenue management decisions in one of the U.S.'s most competitive markets. Consumer search for hotel nights in Miami during the next 30 days is up 55.7% compared to...
TravelClick Wins More than 40 Awards for Website Design in 2015
TravelClick, Inc. | December 17, 2015
TravelClick Connects Hotels to Travelers through Superior Web Design NEW YORK – December 17, 2015 – TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, was recently recognized for its excellence in website design with 47 awards. The Company received one "Gold" and 22 "Silver" W3 Awards; five "Silver" Davey Awards and four "Gold," seven "Silver" and four "Bronze" Adrian Awards. Additionally, the Company took home four Mobile WebAwards, garnering the highest honor of "Best Hotel and Lodging Mobile Website" and three "Outstanding Mobile Website" awards. "We congratulate our cli...
Want to Create a More Fulfilling Work Environment in 2016? HotelTap Can Help
HotelTap | December 17, 2015
The digital logbook in the cloud improves communications between employees and employers, creates a more fulfilling work environment, and stores staff performance information [Alameda, Calif. — December 17, 2015] — The best places to work are organizations that are exceptional at engaging their employees. Limited-service hotels with 50+ rooms looking to better communicate with their staff and provide an exceptional work environment in 2016 will find some much-needed assistance from HotelTap. The digital logbook in the cloud (which closely resembles enterprise social software such as Yammer and Chatter and project-management ...
Latest Hospitality Intelligence Reporting Gives Insight Into Guest Preferences
Monscierge | December 17, 2015
Former securities analyst creates new metrics detailing guest behavior and property operations for thousands of hotels. December 2015 Oklahoma City, OK -- Hospitality brands now have the option to access thorough, detailed data about their guests' behavior and the efficiency of property staff and operations. The technology group Monscierge has released real-time analytics to hotel brands and corporations demonstrating the abundant reporting capabilities available for a single property, collection or region. As part of the business intelligence program at Monscierge, Lead Data Strategist, John Weis, oversees the creation and implementat...
Flyte Systems Adds Custom Mobile Airline Arrival Information for Holiday Inn Washington Dulles
Flyte Systems | December 17, 2015
Specialized Arrival URL Keeps the Holiday Inn's Shuttle Team on Schedule for Airline Crew Airport Pickup CHICAGO, IL – December 17, 2015 – Flyte Systems announced it added custom airline arrival information to its existing travel services at Holiday Inn Washington Dulles International Airport. The new service is a URL accessible on mobile or desktop devices that lets property staff see real-time arrivals for a major air carrier the property serves. The arrival updates will enable the property's shuttle team to pick up airline crews minutes after their flight lands and drive them to the hotel quickly for their layover. Click ...
Austria Trend Hotels Signs with SiteMinder
Austria Trend Hotels | December 16, 2015
Dallas, US – The global hotel industry's leading cloud platform, SiteMinder, today announces it has been appointed to power the online distribution for all properties forming Austria's largest hotel group, Austria Trend Hotels. Andreas Berger, General Manager at Austria Trend Hotels, says SiteMinder was selected for the seamless integrations offered by its technology and the global online coverage provided by its partnerships with more than 250 distribution channels. "Austria now ranks as the sixth most tourist-ready economy in Europe and the twelfth in the world.1 Given the profile and history of our hotel group, it is especially...
What Are You Doing to Prevent a Major Data Breach?
Confirmed | December 16, 2015
Why do bad data breaches happen to good companies? We like to think that our business practices are safe and ethical, but time and time again headlines inform the public of big data breaches in the hospitality industry. Just earlier this year, 7 Trump Hotels were exposed for a data breach and every single one of their customers cards were potentially at risk. Besides stolen documents, hackers are still the #1 source of data breaches, so in this digital age it's important to take the steps needed to secure your customers data. Check out the following suggestions to help your company avoid a major data breach: Problem: Storing sensitive...
StayNTouch Rover™ PMS Expands Distribution with SiteMinder Partnership
StayNTouch | December 15, 2015
Dallas, US – StayNTouch Inc., a leader in mobile hotel property management (PMS) and guest engagement software, is pleased to announce a new two-way connection between Rover™, its cloud-based PMS and PMS Overlay, and SiteMinder's award-winning The Channel Manager. StayNTouch Rover's integration with The Channel Manager allows hotel customers of Rover full access to web booking and their selected online travel agencies (OTAs), thereby streamlining their online distribution process. StayNTouch Rover™ is linked to The Channel Manager through SiteMinder's 'plug and play' interface for PMSs, pmsXchange, which in addition to...
The Gift that Keeps on Giving in 2016: Mobile Device Charging from Kube Systems
Kube Systems | December 15, 2015
With 60 percent of consumers being drawn to smartphone-enabled hotels, it's time to ensure that ALL mobile devices can be charged in rooms, lobbies, event space and restaurants [Jericho, NY—December 15, 2015] — The holidays are upon us and there is no time like the present to give your hotel guests a gift that will keep on giving throughout the New Year: Mobile Device Charging from Kube Systems. Based on the non-stop volume of visitors to the Kube Systems booth at the recent HX: The Hotel Experience tradeshow in New York, there is no doubt that charging solutions that enable guests to conveniently power several mobile devic...
Duetto Expanding into Latin America with the Appointment of Ricky Castoldi as Director of Sales
Duetto | December 14, 2015
Regional Service Team Anticipated in Early 2016 New York, December 14, 2015 -- Duetto, the market leader in hotel and casino profit optimization technology, announced its expansion into Latin America with the appointment of Ricky Castoldi as Director of Sales for the region. Castoldi brings more than 20 years of technology development experience and will lead the expansion out of Duetto's office in Dallas. Duetto expects to announce the appointment of a service and support team based in Sao Paulo, Brazil, in coming weeks. Duetto's Co-Founder and CEO Patrick Bosworth said, "We are happy to announce our Latin American push at a moment tha...
2016, We’re On To You
TrustYou | December 14, 2015
by Margaret Ady What Hotels Need to Know to Prepare for the Year Ahead in Digital Marketing The past year was a wild and successful ride for the hotel industry. A banner year in terms of occupancy, 2015 was also a year of big consolidation and continued increases in guest acquisition costs. When it comes to reviews, it was the year that "wondering if you were doing enough to manage online reviews" became "trying to determine how to do it better than anyone else" in order to gain a competitive edge. And competition is the name of the game in 2016. Here are five trends for hotels to keep close tabs on in the coming year, and a few suggest...
Westgate Resorts Breaks Marketing and Revenue Management Rules with nSight Predictive Analytics
nSight | December 10, 2015
nSight empowers world-class developer to improve revenue management practices and leverage consumer demand for future arrival dates NASHVILLE, TN (December 10, 2015) nSight, the leader in online consumer shopping intelligence for hotels and destinations, today announced the addition of the full Westgate Resort portfolio to their already impressive client roster. Westgate Resorts, one of the largest resort developers in the world and an innovator in revenue management, has selected nSight to drive market share and improve overall RevPAR for its resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. "Maximizin...
2016 Checklist to Maximize Revenues from Online Media and Display Ads
the Author and HeBS Digital | December 10, 2015
By Patrick Merryman With the digital landscape constantly growing and the hospitality industry transforming to make room for new technology, running successful, revenue focused digital campaigns is becoming even more of a key to success in hotel marketing. Traditionally hoteliers have considered online media a branding initiative – one that could only be supported with major budgets. Today, online media can be used as a direct response initiative to generate bookings by utilizing Dynamic Rate Marketing and tying campaigns to concrete packages and promotions. Online media is a major revenue driver for HeBS Digital clients, with mor...
Gaylord Palms Chooses Kaba Networked Locks for Secure Access, Reliable At-The-Door Experience
December 10, 2015
1,400-Room Luxury Resort Cuts Operating Costs with 7-Day Installation of Low-Maintenance Saflok MT RFID Locks MONTREAL, QC, CANADA – December 10, 2015 – The Gaylord Palms Resort & Convention Center took secure access to a new level when the full-service property converted to Kaba Saflok MT RFID electronic door locks. Kaba's locks interface seamlessly with property management and energy management systems. The networked Saflok solution delivers total property security platform, durability and guest convenience. Kaba provides the Saflok™ and ILCO™ brands of electronic locks. Click here for information on Kaba e...
SHR’s WindsurferCRS Sees Increased Innovation in 2015 – New Features & Integrations
SHR | December 10, 2015
HOUSTON, TX, December 10, 2015– SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, reported significant innovation efforts towards the continued success of their WindsurferCRS distribution platform. The Central Reservations System received many enhancements in 2015 to better serve the growing distribution needs of hotels and resorts. The team at SHR recognized the need for blended rate functionality within WindsurferCRS in order for hoteliers to offer more flexible promotions, show true availability to guests, and decrease booking abandonment. The new functionality enables ho...
Three Tips for Avoiding Fraudulent Credit Card Transactions
Rich McIver | December 9, 2015
by Rich McIver As credit card use become more popular, so does the act of credit card fraud. According to a Federal Reserve Payments Study, the estimated number of fraudulent transactions in 2012 was 31.1 million, with a value of $6.1 billion. When businesses process these fraudulent charges, they could lose money and be forced to deal with other long-term issues. Hotels and other companies will always be faced with fraudulent credit card transactions. Knowing how to detect these possible charges and establishing steps to deter them could save your business time and money. Here are some tips for avoiding fraudulent credit card transacti...
Your Data is Your Business, What Does It Tell You About Next Year?
Maestro PMS | December 9, 2015
Independent Operators See the Future with Accurate Flexible Maestro Analytics Forecasts December 9, 2015 – Markham, ON – Operational reporting is important for daily property management. Housekeeping status, due-outs, expected arrivals, guest folios are reports that hoteliers use every day. Valuable tools, but they don't make the hotel money. What does, are analytics reports that forecast revenue, demand and expenses for next month and next year. "Independent operators have to rely on their own experience and skill to operate profitably," said Maestro PMS President Warren Dehan. "Maestro's responsibility as a solution provid...
Technology and Data Hold the Key to Elusive Guest Loyalty and Fuel Competitive Edge for Hotels
Sabre | December 9, 2015
Sabre commissioned study finds guests are increasingly willing to share data in exchange for personalized hotel service SOUTHLAKE, Texas – Dec. 9, 2015 – While most travelers hold no loyalty to a particular hotel brand, hoteliers can change that reality by offering a more personalized guest experience, according to a November 2015 study commissioned by Sabre Hospitality Solutions and conducted by Forrester Consulting. The study demonstrates that hoteliers who rely on data and technology to power personalization and an outstanding customer experience will hold a competitive edge to differentiate and win travelers' hearts and ...
Website Redesign Beautifully Captures Essence of The Essex
GCommerce | December 9, 2015
For a quintessential Vermont experience, look no further than The Essex, Vermont's Culinary Resort & Spa. Nestled at the foot of the Green Mountains in the scenic Lake Champlain Valley, this 18-acre resort is the perfect destination for skiing, antiquing, boating, shopping, hiking and more. What was the situation? The Essex Resort & Spa approached GCommerce with an objective: to redesign the look, feel, and tone of The Essex Resort & Spa's digital presence, focusing on the property's amazing culinary experience. With extraordinary on-site amenities, including a full-service spa, fitness center, 18-hole golf course, two resta...
