Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Outlook 2016: New Rules for Developers Raising Inexpensive Capital with EB-5 Financing for Hotels
Jim Butler | December 9, 2015
By Jim Butler and the Global Hospitality Group® December 2015 Hotel Lawyer preview of the new EB-5 financing rules. Although minor tweaks and adjustments continue to be made to legislation in the final hours before Congress votes, it looks like we have a pretty good idea of what the new rules will be for EB-5 financing. Top takeaways for developers are: The EB-5 regional center program will be extended for 5 years Developers will be able to raise 60% more EB-5 capital on the same number of jobs Minimum investment will be raised to $800,000 (not expected to deter investors) TEAs will be forced into a "modified California model" ...
Twinpalms Phuket Migrates to SHR’s WindsurferCRS Distribution Platform
SHR | December 9, 2015
HOUSTON, TX, December 9, 2015– SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announce the migration of Twinpalms Phuket to SHR's WindsurferCRS distribution platform. "We look forward to working with Twinpalms Phuket to improve the online booking experience for their guests with our TopSail™ booking engine," says Drew Rosser, VP of Sales for SHR. Twinpalms Phuket offers the comfort of a luxury resort, combined with the relaxing tranquility of a secluded getaway. There are only 97 luxurious and spacious Suites and Rooms, each surrounded by palms and featuring p...
More than 1/2 of all Hotel Twitter Followers Haven’t Tweeted in the Last 60 Days
Ryan Solutions | December 8, 2015
If you've ever heard a social networking site brag about their "monthly active" metric, you may have wondered about the rest of their users. Twitter, for example, has 650,000,000 users with only about 45% active each month. Does that mean 45% of your followers are inactive as well? Here's what we found. The Goods To find our answer we analyzed over 500 hotel and resort Twitter accounts with more than 1,800,000 followers between them. Activity can be tough to measure, so we simply used the "last tweet date" publicly provided by Twitter as our indicator. So, how long has it been since these Twitter followers last tweeted? For the Twitter...
Strong Hotel Capacity Helps US Hotel Industry Soar in November
e-forecasting.com | December 7, 2015
Durham, New Hampshire USA - Business activity for US hoteliers rose to a reading of 118.4 in November according to today's release of the Hotel Industry's Pulse (HIP) indicator. e−forecasting.com's HIP - a predictive analytic which gauges monthly overall business conditions for hotels earlier than any industry indicator - climbed by 0.4% in November after an increase of 0.2% in October. The index is set to equal 100 in 2005. HIP's six-month growth rate, which has historically confirmed the turning points in US hotel business activity, posted a positive rate of 2.8% in November, following a positive rate of 2.6% in ...
State of the Nation: Why Independent US Hotels Need to Invest in Smarter Hotel Management Technology
SiteMinder | December 7, 2015
By Fig Cakar, Managing Director – the Americas, SiteMinder If we know one thing about the US, it's that there are good reasons for its 'land of opportunity' association. And the independent hotel industry is no exception, with an enormous market set to grow still further, according to a new wide-ranging report. Overall market outlook Phocuswright and h2c's Independent Lodging Market Report, co-sponsored by SiteMinder, reveals that the gross booking figure for US independent properties will rise 7.2% – from $38bn in 2014 to $40.7bn this year – while online penetration will rise 2% to 44% by 2017. US independents not onl...
4th Annual Revenue Strategy Summit (RSS) Slated for July 7, 2016 at the Renaissance Washington, D.C.
the Revenue Strategy Summit (RSS) | December 7, 2015
Innovators Will Gather to Confront the Hotel Industry's Biggest Profitability Challenges Washington, DC – December 7, 2015 —Hotel industry innovators and thought leaders will converge on Washington, D.C. on July 7, 2016 for the fourth annual Revenue Strategy Summit (RSS). The annual event examines the forces reshaping the hospitality industry and how marketing and technology can evolve to meet these new challenges. RSS 2016 will be held at the Renaissance Washington, D.C. Downtown Hotel. "Over the past few years, RSS has become an unmatched laboratory for new ideas shaping the future of hospitality," said Patrick Bosworth, C...
Cabot Links Improves Guest Service with Springer-Miller’s SMS|Host Hospitality Management System
Springer-Miller Systems | December 3, 2015
Stowe, VT — (December 3, 2015) — Springer-Miller Systems, the leading provider of guest-centric hospitality management systems is proud to announce that Cabot Links has chosen the SMS|Host Hospitality Management System for their resort in the town of Inverness, Nova Scotia, Canada. Nestled along the breathtaking shoreline of Cape Breton, on the North West Coast of Nova Scotia, Cabot Links consists today of a 48-room luxury resort. The Cabot Links golf course was designed by Rod Whitman, and the Cabot Cliffs golf course designed by Bill Coore & Ben Crenshaw represents Canada's only true links golf destination and was rece...
2015 Adrian Awards: Surf & Sand Resort Website Wins Silver!
GCommerce | December 3, 2015
The objective was simple: capture the essence of this luxurious La Jolla property, incorporate elements of Southern California culture, and provide a website that would perform beyond that of the previous site. The challenge: do so within 90 days. The result: an Adrian Award-winning website, which earned Silver in 2015. With talented creative design and website development teams on hand, GCommerce began this exciting journey. The creative aspects, combined with various technical elements and advancements in website development, allowed for an interactive experience that would lead to the success of this beautiful website. The luxury of ...
Independent Hotelier’s Big Data vs. Real-Time Data Conundrum
the Author and HeBS Digital | December 3, 2015
By Max Starkov The following are highlights from Max Starkov's article Independent hotelier's Big Data vs. real-time data conundrum for the latest edition of HOTEL Yearbook 2016 – Technology, which tackles the big question of how independent hotels can level the playing field against the OTAs by leveraging real-time data in efficient ways. In the new environment of OTA consolidation and rate parity removal in Europe, the market share dominance of the OTAs can seem like a colossal problem with no real solution. However, independent properties have a wealth of digital technology and data tools already available to them that gives th...
Duetto to Provide Revenue Strategy Solutions for Coast Hotels USA
Duetto | December 3, 2015
New York, December 3, 2015 – Duetto, the market leader in hotel profit optimization technology, announced that it will implement its revenue strategy solutions for Coast Hotels USA, bringing new insights on pricing and demand to one of North America's fastest growing hotel brands. Duetto will launch its solutions in all of Coast's owned and managed hotels, encompassing more than 800 rooms, at Coast USA destinations including Oregon, Washington and Hawaii. "We are very happy to announce this agreement with Coast Hotels USA, an innovative and rapidly expanding brand in North America," said Duetto CEO Patrick Bosworth. "In a fast-pac...
SiteMinder and Innsoft Partner to Increase Integrated Online Distribution Solutions in the US
SiteMinder | December 2, 2015
Dallas, US – SiteMinder and one of the US's leading property management software providers, Innsoft, have today announced a partnership to offer a new wholly-integrated online distribution solution for hotels. The partnership addresses a key finding in Phocuswright and h2c's Independent Lodging Market Report, co-sponsored by SiteMinder, that independent accommodation providers in the US use technology more for transactional purposes rather than managing their online marketing and distribution. Innsoft's Operations Specialist, Chloe Peddicord, says, "We are very excited to partner with SiteMinder, the recognised leader in hotel onl...
nSight Welcomes sbe’s Portfolio of Award-Winning Hotels to its List of Independent Hotel Groups
sbe | December 2, 2015
Predictive consumer analytics give boutique properties a digital marketing and revenue management advantage by anticipating buyer behavior NASHVILLE, TN (December 2, 2015) nSight, the leader in online consumer shopping intelligence for hotels and destinations, today announced that sbe, a global hospitality and entertainment company, is using nSight's predictive marketing and revenue management intelligence platform across its portfolio. Known as an innovative lifestyle brand, sbe leverages nSight's forward-looking consumer shopping data to improve digital ROI and support business development initiatives. "nSight's ability to show us ho...
Cendyn/ONE’s CRM, Loyalty, and Data-Driven Marketing Platform Powers AMResorts’ Guest Communications
AMResorts | December 1, 2015
Cost-Effective Solutions Driving Guest Engagement, Loyalty, and Profitable Revenue Growth Boca Raton, Fla. – December 01, 2015 – AMResorts, an Apple Leisure Group subsidiary and the fastest growing luxury leisure company in North America, turned to Cendyn/ONE™ for an integrated CRM, Loyalty, and Data-Driven Marketing solution that delivers personalized guest engagement and one-to-one marketing automation. That solution was eInsight®, Cendyn/ONE's award-winning, cloud-based CRM platform, which gave AMResorts an integrated view of their entire guest life cycle across 37 upscale resorts located throughout Costa Rica, ...
NAVIS is the Preferred Partner for Hotels Transitioning from Major Chain to Independently Branded
NAVIS | December 1, 2015
Leading independent hotels and resorts rely on NAVIS to support deflagging process, drive bookings, build guest insights and track marketing ROI in real-time BEND, OR – Dec 1, 2015 – There are many reasons why NAVIS is the leading reservation sales and marketing system provider for resorts, hotels, and vacation rental companies. Among them is NAVIS' unrivaled ability to support the unique needs of independents, including helping major chain franchisees transition smoothly to independent operators. Being an independent has many benefits, but the conversion process is not without some challenges. When a property drops its flag...
Digital Alchemy Manages Guest Relationships for 20-Property Pomeroy Lodging
Pomeroy Lodging | December 1, 2015
Growing Operator Leverages Online Communication to Win in Its Markets and Strengthen Guest Satisfaction Scores December 1, 2015 – Pomeroy Lodging operates 20 properties that carry IHG, Marriott, Ramada and Motel6 flags as well as its proprietary Pomeroy Family of brands. One thing its properties have in common is a portfolio-wide email guest communication platform from Digital Alchemy that builds loyalty and generates a personalized guest relationship. Digital Alchemy is the leading provider of hospitality Customer Relationship Management, guest communications, and email marketing for hotels. Digital Alchemy drives revenue with gu...
Give Hotel Staff, Guests the Gift of Better Communications in 2016 with HotelTap
HotelTap | December 1, 2015
Need better messaging between departments? Designed by a hotelier for hoteliers, HotelTap offers a fun and affordable way to meet guests' expectations using a social media format [Alameda, Calif. — December 1, 2015] — The holiday season is right around the corner and with it comes expectations for a prosperous new year with heightened revenues and increased guest loyalty. Owners of limited-service hotels with 50+ rooms can enter 2016 knowing that they will operate stronger than ever before by equipping their staff with HotelTap—a fun and affordable communications tool that streamlines messaging, improves guest service ...
Interactive Online Advent Calendar Provides Hotels with Top Travel Trends & Insights
TrustYou | December 1, 2015
TrustYou releases third annual interactive 'Advent calendar', providing daily travel trends, tips and insights throughout December. Munich, Germany – December 1, 2015 — Today, TrustYou has unveiled its third annual interactive digital 'Advent Calendar' packed with all new stats and industry trends and insights. The digital calendar, titled, "24 Days of Travel and Hospitality Insights," consists of twenty-four doors, each filled with content for hoteliers and travel professionals. One door will be unlocked daily, revealing new insights about current industry trends, as well as helpful best practice guides for hotels looking t...
Chetola Resort at Blowing Rock Selects Agilysys Solution Suite to Boost Efficiency and Guest Service
Agilysys | December 1, 2015
Luxury Resort Chooses Agilysys Systems for Property Management and Point-of-Sale ALPHARETTA, GA. — Dec. 1, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Chetola Resort at Blowing Rock, in Blowing Rock, NC, has selected a comprehensive solution suite ─ including Visual One™ PMS, InfoGenesis® POS and InfoGenesis® Flex ─ to streamline efficiency and enhance guest service at the luxury mountain property. Chetola Resort features a mix of hotel rooms, timeshare units, and rental and ownership condominiums as wel...
No. 1 Resort in U.S. Relies on RoamBOOST for Cellular Reception Spanning 19,500 Acres
RoamBOOST | December 1, 2015
Owned by White Lodging Services, The Lodge and Spa at Brush Creek Ranch now offers fast, reliable cellular reception from all carriers via a Distributed Antenna System from RoamingAround Boston, Mass. — December 1, 2015 — When you're the No. 1 Resort in the United States and the No. 1 Resort in the West (Conde Nast Traveler 2015 Readers' Choice Award), you rely on the industry's leading mobile expert to solve cellular coverage problems. That's why The Lodge and Spa at Brush Creek Ranch in Saratoga, Wyo., called upon the specialists at RoamingAround to bring its RoamBOOST Distributed Antenna System (DAS) to their rescue. With...
HeBS Digital Wins Record-Breaking 17 HSMAI Adrian Awards
HeBS Digital | November 30, 2015
Summary: HeBS Digital solidifies its status as the industry's leading digital technology, full-service hotel marketing and website design firm by winning 17 HSMAI Adrian Awards in 2015 for initiatives such as multi-channel marketing campaigns, website design, email retargeting, and more. New York (November 30, 2015) – HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, is proud to announce the receipt of 17 HSMAI Adrian Awards for 2015. The awards recognized the firm's excellence in digital marketing across a variety of platforms and initiatives durin...
Hospitality Management Corporation (HMC) Selected to Manage the Best Western Pahrump Oasis in Nevada
Hospitality Management Corporation (HMC) | November 30, 2015
Monday, November 30, 2015 - Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC) announces managerial duties for the Best Western Pahrump Oasis. The hotel boasts 93-guest rooms and is located only an hour's drive from Las Vegas and within 2 miles of Nevada's only winery, Pahrump Valley Vineyards. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest U.S. third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated h...
prizeotel Leverages Latest in Hotel Security Technology with ASSA ABLOY Hospitality Mobile Access
ASSA ABLOY Hospitality | November 30, 2015
Chic line of German hotels maximizes guest satisfaction with mobile access digital keys, VingCard Signature RFID door locks and VingCard Visionline Bremen, Germany – November 30, 2015 – prizeotel, a German hotel collection that provides guests with a modernistic approach to design, has selected ASSA ABLOY Hospitality to enhance security and convenience by implementing Mobile Access at its three locations in Bremen, Hamburg and Hannover. ASSA ABLOY Hospitality Mobile Access is a cutting-edge innovation that allows guests to use their own smart devices as digital room keys. At prizeotel, Mobile Access works in conjunction with...
Strong Individual Leisure and Business Bookings Buoy Hotel Sector through End of the Year
TravelClick, Inc. | November 30, 2015
Simultaneously, Group Sales Pace Weakens in Final Months of 2015 NEW YORK – November 30, 2015 – As hoteliers prepare for the start of 2016, properties in major North American markets are experiencing strong transient (individual business and leisure) bookings, as well as upticks in average daily rates, leading to strong RevPAR (revenue per available room) growth. However, when it comes to the group segment, hotels have experienced a deceleration in commitments / bookings, as they are down -3.8 percent year-over-year, according to new data from TravelClick's November 2015 North American Hospitality Review (NAHR). "The recent ...
Hilton Worldwide Suffers Payment Card Security Breach from Malware on Point-of-Sale Systems
Hilton Worldwide | November 25, 2015
MCLEAN, Va.--November 25, 2015--Hilton Worldwide (NYSE: HLT) has identified and taken action to eradicate unauthorized malware that targeted payment card information in some point-of-sale systems. Hilton immediately launched an investigation and has further strengthened its systems. Hilton Worldwide worked closely with third-party forensics experts, law enforcement and payment card companies on this investigation, and determined that specific payment card information was targeted by this malware. This information includes cardholder names, payment card numbers, security codes and expiration dates, but no addresses or personal identifica...
