Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Average Daily Rate Growth Continues to Lag Expectations, Despite Peak Occupancy Levels, says PwC US
PwC | November 11, 2015
NEW YORK, November 11, 2015 – An updated lodging forecast released today by PwC US expects revenue per available room ("RevPAR") growth in 2015 to be driven more by occupancy than previously expected, as average daily rate ("ADR") growth continues to look for a firm footing. Recent performance of the lodging industry has surprised industry participants, as solid ADR growth has struggled despite peak occupancy levels, which was expected to have given operators the confidence to drive targeted price increases in many markets. As a result of continued pricing challenges, the outlook for 2015 is reduced moderately, to a RevPAR increas...
SiteMinder Books Restel as 20,000th Customer
SiteMinder | November 11, 2015
Dallas, US – 11 November 2015 – SiteMinder is pleased today to announce it has secured yet another property of hotel group Restel, the Rantasipi Tropiclandia, to continue its rapid success in the Europe region and increase its global customer base to 20,000. Restel is Finland's largest hotel and restaurant operator, with 47 hotels and more than 230 restaurants. Anni Kallioniemi, SVP Commercial at Restel, says, "By adopting SiteMinder's technology, our hotel has become much more visible to the thousands of travelers we know are searching for a destination that offers beautiful seaside accommodation with family attractions. "W...
Digital Signage Expo 2016 Seminar to Present “Nuts and Bolts of Managing Content”
DSE | November 10, 2015
How to Develop Effective Messaging with Minimal Resources Atlanta – Digital Signage Expo (DSE), the world's largest international tradeshow and educational conference dedicated to digital displays, interactive technology and digital communications networks, announced today that its 24-part Digital Signage Seminar Program at DSE 2016 designed specifically for end users will include an hour-long session titled, "Nuts and Bolts of Managing Content: Tips and Tricks for Effective Digital Signs with Minimal Resources." Dr. Jared Padgett, Manager of Web Development and Digital Media for Pepperdine University School of Law and Michael Jua...
Your Front Desk Team Is Key to Meeting Your ADR Goals in 2016
Doug Kennedy | November 10, 2015
By Doug Kennedy November 10, 2015 If you are like most hoteliers, chances are that this time of year you have just about completed your budget for 2016. If your owner representatives are like most investors, chances are also that despite having experienced several years of record growth, they are looking for you to increase RevPAR once again in 2016. Most market areas have already experienced a leveling off in occupancy growth here in 2015 and if your area is forecasting a growth in demand next year you can count your blessings. However, for the majority of hotels, the only way to achieve a higher RevPAR next year is going to be to achi...
Hansar Bangkok Hotel Migrates to SHR’s WindsurferCRS Distribution Platform
SHR | November 10, 2015
HOUSTON, TX, November 10, 2015– SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announces that the Hansar Bangkok Hotel has migrated to SHR's WindsurferCRS distribution platform. "The SHR team is excited to be working with Hansar Bangkok Hotel and making our way into the Thailand market," says Drew Rosser, VP of Sales for SHR. "Hansar Bangkok is a great fit for WindsurferCRS and the TopSail™ booking engine, and we look forward to a long partnership with the hotel." Hansar takes its inspiration from Thai culture and from the lively and generous spirit of the Tha...
Why the Online Bookings Power Shift Is More Manageable Than Hotels Think
SiteMinder | November 10, 2015
By David Chestler, EVP Global Enterprise Sales & Business Development, SiteMinder Online distribution is growing at a faster pace than the entire travel market. The American Hotel and Lodging Association (AHLA) estimates 480 online bookings are made every minute, across the US, alone. It's a fascinating statistic that emphatically demonstrates how much the hotel industry has changed over recent years. We know more people are traveling than ever before. Figures from the UN World Tourism Organization show that in 2014 the number of people traveling internationally reached 1.14 billion – and it forecasts growth of around 4% durin...
Gene Juarez Salons & Spas Partners with Digital Alchemy to Connect with Clients Across 10 Locations
Gene Juarez Salons & Spas | November 10, 2015
Largest Salon in the Pacific Northwest Uses Personalized Email Confirmations and eSurveys to Coordinate Thousands of Yearly Spa Visits November 10, 2015 – Gene Juarez Salons & Spas operates 10 locations in the Seattle area. The company's services and staff have earned multiple awards including InStyle magazine's "Top Spas in the United States" and "Salon of the Year" by Modern Salon magazine. One of the secrets that keep Gene Juarez on top is the quality of its personalized service. And this starts with the way it communicates with clients. Digital Alchemy communication is an important part of Gene Juarez Salons & Spas' bu...
Flip.to Boosts Revenue and Direct Bookings for Platinum Hotel with Revenue and Marketing Strategy
Flip.to | November 9, 2015
Advocacy platform sparks results; hotel and guests both win ORLANDO, FL — November 09, 2015 — Flip.to, the advocacy platform for hotels, has increased direct bookings and captured added revenue for Platinum Hotel, an all-suite property located in Las Vegas, Nevada. Flip.to tapped into the right demographic for the hotel and spa—a non-smoking, non-gaming retreat, just a few blocks off of the main strip. Designed to earn new guests by way of the warm introductions of their existing guests, Flip.to's advocacy platform extends the hotel's reach to a massive and highly targeted audience of potential future guests in an auth...
Before and After: 3 Brilliant Ways One Independent Hotel Took Back Control of Its Website
SiteMinder | November 9, 2015
By Hannah Milborrow, VP Product, SiteMinder For any hotelier, having a website that represents the best their hotel can offer to guests is a dream. Of course, many today know a beautifully-designed hotel website is the perfect platform for guests to view everything on offer, and make that all-important final booking decision. They also know they need an up-to-date and optimized online presence in order to sell more rooms directly to guests – and that they need this quite urgently. The challenge, as one of SiteMinder's hotel customers faced, is that many of these hoteliers lack the staff and budget to have a world-class hotel websi...
Now is the Time for Innovation, Say Hospitality Leaders at Europe’s First Revenue Strategy Forum
Duetto | November 9, 2015
Hosted by Duetto, Revenue Strategy Seen as a Key to Hotel Profitability in Today's Dynamic Marketplace London, November 9, 2015 - As the international travel community gathered at the World Travel Market just a few miles away, hospitality innovators and brand executives from companies such as Starwood Capital, Wyndham and IHG met at Shoreditch's Ace Hotel for a spirited discussion and networking focused on how hotels can create value in a rapidly evolving marketplace. The occasion was Europe's first Revenue Strategy Forum, a thought leadership event organized by Duetto, the market leader in hotel profit optimization technology. Particip...
Windjammer Landing Villa Beach Resort Streamlines Dining and Retail Operations with InfoGenesis® POS
Agilysys | November 9, 2015
Caribbean Resort Expands Use of Agilysys Solutions Across the Property ALPHARETTA, GA. — Nov. 9, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Windjammer Landing Villa Beach Resort, located on the Caribbean island of St. Lucia, has selected the InfoGenesis® POS system to streamline dining and retail operations at the all-inclusive beach resort. Windjammer Landing, which also uses the Agilysys Visual One™ property management system, features a mix of luxury accommodations, ranging from rooms and suites to estate vi...
M3 Accounting + Analytics AccKnowledge® Customer Base Surpasses 4,000 Hotels
M3 Accounting + Analytics | November 9, 2015
M3 Accounting + Analytics, provider of cloud-based hotel-specific accounting software, operations reporting and business analytics, recently onboarded the 4,000th active property onto its accounting platform, AccKnowledge®, making the Gainesville, Georgia based company the largest known provider of hospitality-specific accounting software. M3's product family includes not only a hotel accounting platform that incorporates document imaging and automatic import of PMS data to minimize manual entry, but also a business intelligence and analytics solution, M3 Link®, and a tablet-deployed punch-capture and labor management tool, M3 R...
ZDirect Director of Sales Shares a Modern Approach to Guest Recognition at 2015 HUG Conference
ZDirect | November 5, 2015
During the HUG Conference, ZDirect's Director of Sales, The Americas, Adam Fractenberg will lead a must-attend interactive session on gaining business through loyalty programs. Hallandale, FL – November 5, 2015 – ZDirect, a leader in above property marketing solutions and a pioneer in hotel marketing automation, has announced that Director of Sales, The Americas, Adam Fractenberg, will lead a speaker session at the 2015 Host Users Group (HUG) Conference, which runs November 8 – 12 at the Sunriver Resort in Oregon. The 2015 Conference marks the 25th year that users of SMS|Host from the hospitality industry have been ga...
2016 Checklist to Maximize Revenues from Multi-Channel Campaigns
the Author and HeBS Digital | November 5, 2015
By Margaret Mastrogiacomo It's no secret that multi-channel campaigns are a great way to boost revenue during low seasons, target top customer segments, and fulfill ad hoc business needs. But is your hotel brand's multi-channel campaign plan following industry best practices to achieve the highest return on investment? A successful multi-channel campaign reaches potential guests at every touchpoint of the travel planning process with one cohesive message across channels, capitalizing on key customer micro-moments across devices. People progress through many different touchpoints while planning travel, often in no particular order. For ...
TravelClick Announces Additions to Its Senior Leadership Team in 2015
TravelClick, Inc. | November 5, 2015
NEW YORK – November 5, 2015 – TravelClick announces the completion of its 2015 expansion and upgrade to its Senior Leadership team. The Company appointed Barrett Boston in Q1 to the position of President, Americas, Scott Falconer in Q4 as Executive Vice President / General Manager, Media Solutions and Rebecca Bursky in Q2 as Senior Vice President of Human Resources. Since the acquisition of TravelClick by Thoma Bravo in mid-2014, the Company has invested heavily into the business to accelerate its growth opportunities. A critical part of those investments is in the Senior Leadership team, which helps to ensure the success of...
Kaba and hetras Implement Mobile Key Guestroom Access at Village Hotels
November 5, 2015
Kaba Mobile Key Access Integrates with hetras PMS; Delivers 'Automated Guest Journey' at Village Hotels MONTREAL, QC, CANADA – November 5, 2015 – Kaba announced that it partnered with hetras to implement a fully-integrated Mobile Key Access solution for Village Hotels. The Village Hotel Glasgow, Scotland went live with Kaba-hetras mobile access on October 25. Village Hotels expects to complete its full mobile guest experience rollout to all 28 properties in 2016. Kaba provides the Saflok™ and ILCO™ brands of electronic locks. hetras is the leading German-based developer of fully Internet-based management applicat...
Convenient Apple Watch Charging Featured at ‘HX’ with Kube Systems Attachment Arm
Kube Systems | November 5, 2015
Hotel guests can now leave their Magsafe charging cable at home thanks to the optional KS Arm™ that attaches to both the KS Portable™ and KS Clock™ from Kube Systems Power-up in the Kube Systems Booth 2327 November 8 to 10 in New York; Take a Selfie with a Kube for a chance to WIN an APPLE WATCH [Jericho, NY—November 5, 2015] — With wearables such as the Apple Watch becoming the new must-have mobile technology for travelers, hotels need to "gear up" so that guests can "charge up" these devices. Next week at HX: The Hotel Experience, Kube Systems will showcase an innovative accessory for guestrooms and publi...
Kaba, Intelity Announce Collaboration: Simplifies Mobile Key, Guest Services Use for Hospitality
November 4, 2015
Kaba and Intelity Team to Deliver App-Based Mobile Keys to Hotel Guests MONTREAL, QC, CANADA – ORLANDO, FLORIDA – November 4, 2015 – Kaba and Intelity announce they have established a cooperative development agreement. The relationship enables the companies to combine their industry leading technologies to make mobile key access more readily available to a wide range of hotels that include brands and independent properties. Additional mobile key-related guest services available through the joint Kaba – Intelity application include mobile check-in and check-out, hotel information, wake up calls, housekeeping and ...
American Realty Capital Hospitality Trust Acquires Two Hotels from Noble Investment Group for $48.6M
ARC Hospitality | November 4, 2015
Purchase increases current lodging portfolio to 134 hotels totaling 16,345 rooms across 32 states NEW YORK, Nov. 4, 2015 -- American Realty Capital Hospitality Trust, Inc. ("ARC Hospitality" or the "Company") announced today that it has completed its previously announced acquisition of two hotels for a purchase price of $48.6 million from affiliates of Noble Investment Group, LLC ("Noble"), a leading lodging and hospitality real estate private equity firm. This transaction represents the first two of 13 hotels that the Company announced it will be acquiring from Noble for a total purchase price of $300 mil...
Stonewall Jackson Hotel & Conference Center Migrates to SHR’s WindsurferCRS Distribution Platform
SHR | November 4, 2015
HOUSTON, TX, November 4, 2015– SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announced that the Stonewall Jackson Hotel & Conference Center managed by Crestline Hotels & Resorts has migrated to the WindsurferCRS distribution platform. Using SHR's new responsive booking engine, TopSail™, the historical hotel located in the picturesque Shenandoah Valley will provide a modern booking experience for their guests while capturing the southern charm the Stonewall Jackson is known for. "The Stonewall Jackson Hotel & Conference Center is a perfect fit for ...
TravelClick Hosts Complimentary Webinar on Q3 2015 Global Hotel Industry Performance
TravelClick | November 4, 2015
Learn About Maximizing RevPAR Performance and Key Channel Distribution Strategies NEW YORK (November 4, 2015) — TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on November 18 and 19 to review third quarter 2015 hotel performance results and trends. Findings will be presented by TravelClick experts John Hach, Senior Industry Analyst, and Alexis Welner, Senior Director of Global Enterprise Business Intelligence. Alexis and John will present new data and emerging best practices for hoteliers to improve and maximize revenue per available room (RevPAR...
Portable Charging Stations from Kube Systems are a Must-See for Restaurateurs Attending ‘HX’
Kube Systems | November 4, 2015
The KS Portable™ is ideal for power-hungry restaurant patrons looking for a convenient place to charge mobile devices; Each Kube provides up to a nine-hour charge to any smartphone/t Visit Booth 2327 November 8 to 10 in New York [Jericho, NY—November 4, 2015] — Restaurant Managers, Directors of Purchasing, Directors of Food and Beverage, and Foodservice Consultants attending HX: The Hotel Experience next week in New York at the Jacob K. Javits Convention Center should make it a point to visit Kube Systems in Booth 2327 Nov. 8 to 10. The company has developed a portable mobile charging system capable of powering up to ...
Room for Growth: European Cities Hotel Forecast for 2015 and 2016 by PwC
PwC | November 3, 2015
2014 was a good year for hoteliers. Europe attracted 22 million more international tourists than it did in 2013. All but two of the markets we look at saw RevPAR growth, and many are breaking records, especially on occupancy. The economic backdrop has been generally supportive, growth has remained strong in the US and key emerging markets, the Eurozone has grown, albeit modestly, and falling oil prices have increased consumers discretionary spending power. We expect economic growth to continue in 2015 and 2016, although the risks are weighted to the downside given uncertainty over the future of Greece and the Eurozone and instability in...
TSA Solutions Helps IHG Hotels in Key U.S. Markets
TSA Solutions | November 3, 2015
Generate Upsell Revenues, Increase Guest Satisfaction & Motivate Front Office Teams MINNEAPOLIS, MN — November 3, 2015 . . . Continuing its worldwide expansion and accelerated growth in the U.S., TSA Solutions has helped InterContinental Hotels & Resorts (IHG) achieve stellar performance in three key markets, demonstrating the value of strategic upselling to generate revenues, increase guest satisfaction and motivate Front Desk associates. In less than a year since implementing TSA's upselling program, the InterContinental Buckhead Atlanta had an upselling revenue increase of 146%, positively impacting overall guest room ...
