Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Travel Agents Report Record Use of GDS, According to New TravelClick Study
TravelClick, Inc. | September 23, 2015
Two Complimentary Webinars, Offered on September 30, to Review Key Study Findings In-Depth NEW YORK – September 23, 2015 – TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and Phoenix Marketing International, a market research firm, recently concluded a study of more than 900 travel agents who are located throughout 48 countries, which revealed that travel agents are reporting a record use of Global Distribution Systems (GDS) to make hotel reservations. The 2015 Global Travel Agent GDS study surveyed travel agents worldwide who use Amadeus, Sabre and Travelport. Advertisi...
The Shaner Group Automates Guest Feedback with UniFocus!
UniFocus | September 23, 2015
September 22, 2015, Dallas, TX. The Shaner Group has brought in GUESTScope™, UniFocus' guest satisfaction survey tool. This solution will help the entire organization in determining what is most important to guests, and what fixes, if any, are the easiest to be made to increase satisfaction levels. The robust data provided by this reporting was exactly what caught the attention of Brian Hockenbury, SVP of Operations at The Shaner Group. "We love the reporting that GUESTScope™ provides us. Plus, the flexibility that comes along with it is a huge plus. Doing everything manually before took a while, and I'm sure we will now be ...
Luxury Collection Hotel Kämp Exudes Timeless Elegance, European Glamor
Cetis | September 23, 2015
Colorado Springs, CO – September 23, 2015 – Hotel Kämp by Starwood has selected Teledex I Series hotel phones for installation in the property's 184 guest rooms, and throughout the hotel common areas. A Luxury Collection hotel, Hotel Kämp Helsinki exudes timeless elegance and European glamor with spacious rooms for business or leisure. One cordless Teledex I Series AC8105S single-line cordless telephone, and matching A105S corded phone have been installed in each Hotel Kamp guest room by Cetis channel partner Somic. According to Mika Makonnen, General Manager, Hotel Kamp, "We have been very satisfied with the e...
Hammock Dunes Club Hits a Hole in One with Time and Attendance by UniFocus!
UniFocus | September 22, 2015
September 22, 2015, Dallas, TX. Hammock Dunes Club has recently brought in UniFocus as its new Time and Attendance provider. With this solution, the property's scheduling process will be much more streamlined and user friendly than before. Benjamin W. Peck, Assistant GM-Finance at Hammock Dunes Club, knows it will be extremely helpful. "Once this system is in place, our managers will be able to create schedules faster and with a lot less hassle. And our employees will be able to easily punch in/out and correct missed punches with more effective clock functionality. Overall, we are very excited about this upgrade in technology and look f...
HMC Assumes Management of the Candlewood Suites Located in Vicksburg, Mississippi
Hospitality Management Corporation (HMC) | September 22, 2015
The Hotel is Conveniently Located near Vicksburg's Convention Center in the City Center Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces managerial responsibilities for this 83-room Candlewood Suites in Vicksburg, MS. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The hotel is ideally located in ...
Commune Hotels & Resorts Hits A Home Run With Chicago Athletic Association Hotel
Cetis | September 22, 2015
Colorado Springs, CO, September 22, 2015 – Chicago Athletic Association Hotel. The courts are polished. The trophy cases dusted off. But it's more than a simple restoration—it's a revelation. Inspired by the nineteenth century train sheds that were neighbors, Commune Hotels & Resorts has built a terrace in the sky overlooking Millennium Park and the greatest of the Great Lakes and a Game Room designed to amaze and amuse. The two-year Chicago Athletic Association restoration project is the result of a partnership between AJ Capital Partners, Geolo Capital, Agman Partners, Commune Hotels & Resorts, Chicago-based Hartsh...
SiteMinder Appoints Global Head of Sales to Drive Expansion into New Hotel Markets
SiteMinder | September 22, 2015
Dallas, US – The global hotel industry's leading cloud platform, SiteMinder, is pleased today to announce it has appointed Kevin O'Rourke as its new executive vice president of global sales. The appointment, which reinforces SiteMinder's commitment to growing its already-19,000-strong global customer base, will see Mr O'Rourke responsible for driving the sales behind the company's go-to-market strategy as well as its expansion into new markets. "We are thrilled to welcome Kevin O'Rourke to the SiteMinder family. Kevin brings a strong track record of enhancing the sales functions of large, dynamic organisations, as well as a passio...
IDeaS Wins Brandon Hall Group Gold Excellence Award
IDeaS | September 22, 2015
MINNEAPOLIS – September 22, 2015 – IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, announced today that it has been awarded a Brandon Hall Group gold award for excellence in the "Best Use of Performance Support" category. This coveted award recognizes IDeaS' ShowMe performance support technology as a leading workplace eLearning program that provides helpful snippets of information at the point of need to aid performance. Offering revenue management solutions to the hospitality industry for more than 25 years, IDeaS has a history of continually improving clients' v...
Agilysys Recognized as Champion in Info-Tech Food & Beverage POS Solution Vendor Landscape Report
Agilysys | September 21, 2015
InfoGenesis® POS Ranked High on Features, Usability and Architecture ALPHARETTA, GA. — Sept. 21, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company has been listed as a Champion in Info-Tech Research Group's Food & Beverage Point-of-Sale (POS) Solution Vendor Landscape report for its industry-leading InfoGenesis® POS system. Info-Tech Research Group's Vendor Landscape reports recognize outstanding vendors in the technology industry. Assessing vendors by the strength of their offerings and their st...
HeBS Digital Continues its 2015 Winning Streak with Five Travel Weekly Magellan Awards
HeBS Digital | September 21, 2015
HeBS Digital, the hospitality industry leader in digital technology, marketing and consulting, won five Magellan Awards, including two Gold Awards. NEW YORK, NY - September 21, 2015 – HeBS Digital proudly announces it has won five Travel Weekly Magellan Awards in the Hospitality category, including two Gold awards. The 2015 Magellan Awards honor the best in travel – from design to digital technology and marketing to services – and salute the outstanding travel professionals behind it all. After receiving entries from top travel organizations worldwide, the 2015 Magellan Awards designated winners who displayed a high s...
Groupize Launches SGM: Strategic Group Management Solutions for Third Party Travel Providers
Groupize | September 17, 2015
Travel providers capture untapped and unmanaged revenue by bringing innovative new small group and meeting technology to their enterprise customers Boston, MA – September 17, 2015, Groupize, an award-winning innovator in small group and meeting technology, announces Strategic Group Management Solutions for third parties. The Groupize SGM, Small Group and Meeting Booking Engine, is the first and only strategic solution for enterprises and third parties to source, book and manage multi-room bookings, extended stays, small group bookings and all requirements for small meetings in one easy to use application. This visionary solution empow...
chameleon by b4checkin: Revolutionizing the Booking Experience
b4checkin | September 17, 2015
Thursday, September 17, 2015 (Halifax, Nova Scotia) - b4checkin announces the release of chameleon – a revolutionary innovative hotel booking platform. chameleon, like its namesake, is adaptive to its environment. First of its kind, it offers the hotelier design options, rather than being stuck with any vendors' singular booking engine design. Greg Thomson, VP of b4checkin marketing notes, "With chameleon by b4checkin, the hotelier will have multiple design looks to create their own custom booking experience with just a few clicks. chameleon gives them unparalleled control to change the front-end experience at will. The result: ma...
TravelClick Wins More than 40 Awards at the 2015 WebAwards and Travel Weekly Magellan Awards
TravelClick | September 17, 2015
TravelClick Connects Hotels to Travelers through Superior Web Design NEW YORK – September 17, 2015 – TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, was recently recognized for its excellence in website design. The company received 11 "Outstanding Website" and 14 "Standard of Excellence" awards for website design in the Hotel and Lodging category at the Web Marketing Association's 2015 WebAwards. TravelClick's Web Solutions team was also recognized as an "Outstanding Website Developer," reserved for agencies that win six or more awards in the competition. Additionally, the Compa...
Cyber Monday: Is Your Hotel Taking Advantage of the Largest Online Shopping Day of the Year?
the Author and HeBS Digital | September 17, 2015
By Margaret Mastrogiacomo As hoteliers prepare for the Holiday Season and Q4 occupancy needs, there's a one-day event that has become a holiday all on its own that hoteliers simply can no longer ignore: Cyber Monday. This year Cyber Monday falls on November 30, which is perfect for generating last-minute holiday bookings, but most importantly, secure business for the dreadful Q1 2016. Is your Holiday Season strategy ready? In 2014, Cyber Monday sales exceeded $2 billion, making it the biggest online shopping day of the year. So what does this mean for hotel brands? According to Google, an astounding 40% of these online shoppers are inte...
NewMedia Digital Integrates Maestro PMS with Salesforce CRM, Google eCommerce
Maestro PMS | September 16, 2015
Maestro PMS, NewMedia Digital Collaborate to Deliver Effective Marketing Solutions to Increase Revenue for Hotels and Resorts September 16, 2015 – Toronto - NewMedia Digital partnered with Maestro PMS™, the leading solutions provider for independent hotel operators, to integrate Maestro guest profile and reservation data into Salesforce CRM applications. The data integration enables hotel operators to leverage Maestro's guest database with the powerful Salesforce CRM to market more successfully and efficiently. Maestro PMS was developed from the ground up as a true hospitality enterprise system that offers a comprehensive su...
HSMAI, Infor Release White Paper on Taking Ownership of Customer Relationships
HSMAI | September 15, 2015
Research Finds that Owning Guest Relationships Leads to Higher Revenue and Loyalty McLean, VA (September 15, 2015) – The Hospitality Sales and Marketing Association International (HSMAI), in partnership with Infor, today released a new white paper entitled, "Ten MORE Ways to Pull More Revenue Through to Your Bottom Line: Taking Ownership of Your Customer Relationships." The research is a follow-up to the 2014 white paper previously published by HSMAI and Infor, "Nine Ways to Pull More Revenue Through to Your Bottom Line." This year's white paper, authored by Janet Gerhard, principal of Hospitality Gal LLC, offers specific recommen...
Aptech Selected by Coastal Hotels, Margaritaville Hollywood Beach Resort
Coastal Hotels | September 15, 2015
Coastal Hotel Group Taps Aptech for Business Intelligence and Targetvue Budgeting/Forecasting; Margaritaville Hollywood Beach Resort Selects Profitvue® Back Office Pittsburgh, PA – September 15, 2015 – Aptech Computer Systems announced Coastal Hotels with 4 properties in the western US selected Execuvue® Enterprise Business Intelligence and Targetvue Budgeting and Forecasting. Margaritaville Beach Resort will also install Aptech's Profitvue Enterprise Financial Accounting for its 349-room destination property in Hollywood, FL. Aptech is the leading provider of hospitality software for business intelligence, budgeting, and enterpri...
How Digital Signage Benefits Hotels and their Guests
Steve Chang | September 14, 2015
By Steve Chang Digital signage has many benefits for hotels and guests. It enables access to timely and relevant information that enhances the overall guest experience. It also drives engagement, helping guests feel more connected with the hotel while reinforcing key aspects of the brand. There are a variety of ways in which digital signage is transforming the hotel guest experience, including several that are outlined below. Inform guests about offerings and amenities. Digital displays can be used to provide guests with information about check-in and checkout times, restaurant hours and key amenities like fitness centers, gift shops, s...
Tambourine Launches Symphony & Expands Florida Headquarters
Tambourine | September 14, 2015
New Service Manages Hotel eCommerce Across All Digital Channels New York, NY - September 14, 2015 - Tambourine, an innovative hotel marketing and technology company, has announced the public launch of Symphony, combining digital marketing, booking and distribution for maximum direct revenue impact. Symphony has been in testing for more than a year at more than 100 hotels worldwide, with properties experiencing an average 8% reduction in OTA commissions and 12% increase in direct bookings. Recently, Tambourine has also expanded its 8,000 sq ft Florida headquarters to meet the increasing demand for Symphony. Symphony was created to solve...
Hospitality Management Corporation to Manage Newly Rebranded Wyndham Garden Hotel in Lafayette LA
Hospitality Management Corporation (HMC) | September 14, 2015
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC) is pleased to share the opening of this newly branded and fully renovated 290-room Wyndham Garden hotel in Lafayette, LA near Lafayette Regional Airport. HMC is one of the country's largest U.S. third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The property offers a complimentary shuttle service to local areas of interest including the historic village of Vermilionville and is also minutes away from area businesses including WH Energy, Marathon Oil, Conoc...
KAYAK Renews Deal with TrustYou To Power Its Review Summaries
TrustYou | September 14, 2015
TrustYou Meta-ReviewsTM Help Millions of Travelers Make the Right Booking Decisions New York, NY and Munich, Germany - September 14, 2015 -TrustYou, inventor of the Meta-ReviewTM has secured its place on KAYAK, the world's leading travel search engine, with a renewed two-year deal. KAYAK, which searches hundreds of other travel sites to give people the information they need to make their travel plans, will now display TrustYou Meta-ReviewsTM in its hotel search. The partnership will continue to provide KAYAK users with verified review information and new brief summaries, so that travelers can easily, and confidently, choose the right ho...
The Case For Hotel Phones.
Cetis | September 14, 2015
Ensuring a positive guest experience, and keeping telecom revenues in-house. Room Service: Two words that prove hotel phones are still proven moneymakers. Without these phones providing convenient one-button guest access to food and drink, you may be losing millions of dollars in premium-priced sales. Think of it this way: If customers have to use their cell phones to call for room service - with the hassle of having to find and then punch in a complete phone number- what's to stop them from calling out for delivery? After all, it's no more work to punch in one full phone number than it is to type in another. Not so good alternatives. M...
HeBS Digital Wins 5 WebAwards, Including Best Hotel and Lodging Website
HeBS Digital | September 11, 2015
Summary: HeBS Digital, the hospitality industry's leading digital technology, marketing and website revenue optimization consulting firm, earned five WebAwards, including the Best Hotel and Lodging Website Award for RedLion.com. New York, NY (September 11, 2015) – HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, is proud to announce the receipt of five WebAwards from the Web Marketing Association in the Hotel and Lodging category, including the Association's top award, the Best Hotel and Lodging Website designation for RedLion.com, along with three...
Are Travelers Getting It All Wrong?
TrustYou | September 10, 2015
Travelers are armed with more information than ever to make travel decisions. Vastly more. In fact, there are on average 465 reviews per hotel available to be read (Tnooz). With so much feedback in hand before booking, travelers should be pretty happy with their accommodations these days. But do they really have the feedback they need to make an informed decision? Travelers read only about 1.2% of reviews before booking. Let that sink in for a minute because it is very little of what's available. Leisure travelers read an average of 6 to 7 reviews before booking while business travelers read an average of 5, according to "Consumer Research...
