Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
SiteMinder Partners with HotelTonight to Enhance Global Mobile Booking Reach for Hotels
SiteMinder | September 10, 2015
Dallas, US – The hotel industry's leading cloud platform, SiteMinder, has today partnered with HotelTonight, the leading last-minute hotel booking app, to provide hotels with prime access to global travellers 'on the go and in the moment'. HotelTonight now joins SiteMinder's more than 250 distribution channels offering reach to both local and global travellers for hoteliers, who can now distribute their real-time rates and availability to the app via SiteMinder's Channel Manager and have bookings automatically delivered back to their property management system. With mobile bookings forecast to account for 18 percent of all online trav...
Forbes Travel Guide Expands Further into Key Markets in Europe
Forbes Travel Guide | September 10, 2015
Brings its Global Star Ratings System to Eight More Major Cities and Metropolitan Areas in France, the United Kingdom, Germany, Italy and Switzerland NEW YORK, Sept. 10, 2015 -- Forbes Travel Guide today announced its expansion further into the heart of Europe, announcing that it will rate hotels in eight additional Europe cites and metropolitan areas: Paris Cannes Berlin Geneva Florence Rome Milan The Home Counties outside London Responding to increasing demand for its global star ratings platform worldwide, the move follows the opening of the company's Europe office in London led by Chris Fradin, earlier this year. Forbes Tr...
Leading Hotels to Offer Duetto’s Revenue Strategy Solutions to More than 400 Properties Worldwide
Duetto | September 10, 2015
San Francisco, September 10, 2015 -- Duetto, the market leader in hotel profit optimization technology, announced an alliance with The Leading Hotels of the World, Ltd., to make its Revenue Strategy Solutions available to more than 400 hotels worldwide. Leading Hotels is one of the largest luxury hotel collections, with some of the world's most exceptional properties in more than 80 countries. Jon Londeen, Senior Vice President, Distribution and Reservations Management at The Leading Hotels of the World said, "With solutions that address the unique challenges of independent luxury hotels, Duetto delivers powerful insights on pricing and...
Notes from HeBS Digital’s Webinar: Smart Hotelier’s Guide to 2016 Digital Marketing Budget Planning
the Author and HeBS Digital | September 10, 2015
By Jennifer Alberts HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm hosted a webinar reviewing the 10th annual 'Smart Hotelier's Guide to 2016 Digital Marketing Budget Planning' whitepaper, bringing the article to life. The webinar focused on key influences shaping digital marketing strategies for 2016. From important factors affecting the hospitality industry as a whole, to how much to spend on digital marketing and each core initiative, to case studies and information about budgeting recommendations, the webinar gave hoteliers the insights and tools ne...
Berjaya Times Square Hotel Partners with IDeaS to Maximise Revenues in Competitive Market
IDeaS | September 9, 2015
SINGAPORE – September 9, 2015 – IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, announced today that it has partnered with the iconic Berjaya Times Square Hotel to implement IDeaS Revenue Management System (RMS) across 650 rooms to improve demand forecasting and revenue performance. With a highly competitive hotel environment across Malaysia and the APAC region—according to STR Global, 2,400 hotels are under contract to open across the region in the coming years—Berjaya Hotels & Resorts sought to improve accuracy in their demand forecasting and revenue management ...
Property Management System, Hotello, Partners with Award Winning CRM Platform, Guestfolio
Guestfolio | September 9, 2015
Whistler, Canada. September 9, 2015 - Guestfolio, a leading CRM system for hoteliers has partnered with Hotello, a fully integrated hotel management solution. This partnership will now enable Hotello customers to benefit from an integrated single-source solution that manages all day-to-day transactional communications, guest satisfaction and provide dynamic Guest Profiles. "Partnering with Hotello demonstrates how hospitality vendors need to work together for the benefit of their mutual clients. Hotello PMS clients will now benefit from an intricate relationship that could offer unprecedented opportunities to increase per-stay revenue a...
DJ Vallauri Elected HSMAI Greater New York Chapter’s Director of Social Media
HSMAI Greater New York Chapter | September 9, 2015
PARSIPPANY, NJ – September 9, 2015 Lodging Interactive, the digital marketing and social media engagement firm exclusively serving the hospitality industry, today announced DJ Vallauri has been elected to HSMAI Greater New York chapter's board as its Director of Social Media Marketing. "I'm thrilled to be able to help the HSMAI Greater New York chapter with its social media marketing and engagement," said DJ Vallauri, Lodging Interactive's Founder & CEO. "As a long time member of the HSMAI Greater New York chapter I have enjoyed many years learning and I hope to now be able to give back to others in the hospitality industry." Chap...
Is Hospitality Ready for the Post-Rate Parity Era?
the Author and HeBS Digital | September 9, 2015
By Max Starkov Background There has been a lot of talk in the press and discussion forums about the "fall" of rate parity in Europe and its implications. Most of the new rules and proclamations in Europe thus far concern Most Favorite Nation (MFN) clauses in the hotel-OTA agreements. In the case of France, a new "rate parity" law was adopted in August, which directly affected the rate parity clauses in the hotel-OTA agreements in this country, and most probably will have Pan-European repercussions as well. I believe one of the reason for the confusion about what exactly is happening and has happened in Europe is that the analysts and ed...
The Hotel Guide to Budgeting Business Intelligence Tools in 2016
nSight | September 8, 2015
nSight's New eBook Provides Goal-Based Tips for 2016 Budgets NASHVILLE, TN - September 8, 2015 -nSight, the leader in online consumer shopping intelligence for hotels and destinations, today released its eBook on how hotels should plan and budget for business intelligence tools for the upcoming year in an always-changing consumer environment. The simple tips in this eBook help hoteliers be positioned better to increase bookings in 2016 by understanding and targeting consumers more proactively and more effectively than the competition. Hotel distribution is more complex today with a growing number of intermediaries between the hotel prod...
The Sochi Effect: Does Mainstream Coverage Drive Niche Bookings?
Ryan Solutions | September 8, 2015
Every four years the ski industry once again enters prime time as skiers and snowboarders take the stage at the Olympic games. Sochi played host to a long list of snow-sliding events in February of 2014, but did this mainstream coverage drive lodging bookings at mountain resorts? Take a gander. The Goods To find our answer we looked at over 250,000 lodging reservations from 16 different mountain resorts made during the 2012/13, 2013/14 (the Olympic year, in orange below), and 2014/15 winter seasons. The games spanned nearly the entire month of February, so aside from finding average monthly booking volumes in that month, we also found t...
Hong Kong’s The Upper House Implements Duetto’s Revenue Strategy Solutions
Duetto | September 8, 2015
Duetto brings new levels of insight and revenue optimization to one of Hong Kong's most luxurious properties Hong Kong, September 8, 2015 – Duetto, the market leader in hotel profit optimization technology, announced that The Upper House is implementing its revenue strategy solutions, bringing new insights on pricing and demand to the landmark property. The Upper House is managed by Swire Hotels, an international management company with properties in Asia, Europe and North America. Designed by architect Andre Fu, The Upper House is a distinctive modern luxury property that sits atop Hong Kong's bustling urban landscape. Duetto pro...
Waterford Hotel Group Adds Five Hotels to Growing Portfolio
Waterford Hotel Group, Inc. | September 3, 2015
Waterford, CT (September 4, 2015) --- Waterford Hotel Group, one of the nation's leading hospitality companies, has added five hotels to its portfolio year-to-date. The addition of the five hotels brings the firm's portfolio to 28 properties and more than 3,800 rooms, representing a diverse portfolio ranging from independent inns to full-service hotels and convention centers. "We have successfully executed our 2015 growth strategy to date and anticipate continued progress in the coming months," said Rob Winchester, President and COO. "We are honored that the varied ownership groups have chosen Waterford as a partner and look forward to ...
RLHC RedLion.com Website Earns Top Honors
HeBS Digital | September 3, 2015
Web Marketing Association Awards RedLion.com Top Hotel and Lodging Website Spokane, Wash., Sept. 3, 2015 – RLHC (Red Lion Hotels Corporation) (NYSE: RLH) today announced the company and HeBS Digital were awarded Best Hotel and Lodging Website for redlion.com, earning a perfect score in the WebAwards 2015 from the Web Marketing Association. "Stunning visuals, modern design, clear calls to action, original content, and a bit of innovation," were the comments received from the WebAwards 2015 judges. "This is what an award-winning web site should be. Well done!" "We knew the website was achieving what we set out to accomplish, which was t...
How the Sharing Economy is (Mis)shaping the Future
Alan E. Young | September 2, 2015
Is this disruptive new trend really good for the economy and consumers? By Alan E. Young Chances are, you've used some sort of "sharing" service or technology recently. Maybe you've taken an Uber ride home from the airport, or rented out a loft from Airbnb for a weekend trip. Many people are saying that the sharing economy is the way of the future. It may indeed be disruptive, but is this trend really good for the economy and consumers? Whether you call it the Sharing Economy, the Collaborative Economy, the Gig Economy or C2C (Consumer to Consumer), it's certainly innovative and by all indicators, on the rise. More and more startups and...
Intelity Announces New Hospitality Technology E-Book Series
Intelity | September 2, 2015
The first e-book in the series will provide tips and insight into installing complimentary in-room tablets at a hotel. ORLANDO, Fla. – September 2, 2015 – A new series of e-books providing an in-depth look at cutting-edge technologies available to hotels has been announced by Intelity, creator of the ICE (Interactive Customer Experience™) guest services platform. The first, titled "Introducing Tablets to Hotel Guest Rooms," provides information and advice about outfitting hotel rooms with tablets. The e-book series is being released at a time when hotels are increasing technology budgets to match current industry demands, with ne...
The LaGuardia Plaza Hotel, Flyte Systems Partner to Develop Event, Travel, Amenity Display
Flyte Systems | September 2, 2015
Property's Display Gives Guests Airline Schedules for LaGuardia and JFK, Local Attractions, Hotel Promotions and Meeting Wayfinding CHICAGO, IL – September 2, 2015 – The LaGuardia Plaza Hotel partnered with Flyte Systems to launch a new Travel-Event-Amenity display that provides guests with flight information, combined with property events, promotions, and area activity announcements. Flyte Systems supplies online Event Portal content that alternates airline departures for LaGuardia and John F. Kennedy International Airports with time-sensitive property-configurable content and local attractions to keep on-the-go travelers informed....
What Every Hotel Owner (& Operator) Needs to Know About “Data Security” After Wyndham Worldwide Case
Bob Braun | September 2, 2015
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com Massive data breaches affect hotels and their legal responsibilities. As unauthorized hacking of confidential data explodes in volume and seriousness, minimum expected standards are evolving that hoteliers and others must follow. Interestingly, the latest guidelines are provided in an August 24, 2015 appellate court decision involving Wyndham Worldwide as if to emphasize that these rules (really) apply to the hotel industry. How did this case arise? What are some basic steps that everyone with confidential data is expected to take? What h...
Hotel AG Announces Recent Closings
Hotel AG | September 1, 2015
ATLANTA – September 1, 2015 – Hotel AG announced today the firm's recent sales transactions. Hotel AG has been involved in 225 hotel sale transactions since January 2013 totaling $2.3 billion in market value. Over that period, the firm has averaged closing 1 hotel transaction every 4 days. Recently, the firm closed a large portfolio transaction in the Midwest, a pure Marriott portfolio in Florida along with a double handful of single asset transactions across the country. All of these transactions were sold on behalf of institutional clients. Currently, the firm has 196 hotels on the market of which $402 million of market value is p...
Which Hotel Type is Growing Fastest/Slowest on Facebook?
RyanSolutions | September 1, 2015
Hotels come in all shapes and sizes. Their marketing does too. Which got us thinking, do certain types of hotels experience more growth or engagement on Facebook than others? Here's what we're seeing. The Goods To find our answer we looked at over 7,000 U.S. hotel Facebook pages with a combined 40,000,000 fans and tracked their engagement and fan growth over the space of 90 days between May and August 2015. We then grouped these hotels by a few common types, features, or locations. Hotels that promote airport access or proximity came out on top with 9.8% growth and 10.9% engagement. Hotels with casinos came in at the bottom for growth (...
Savvy Independent Operators Drive Loyalty, Revenue with Personal Online Strategy
Digital Alchemy | September 1, 2015
September 1, 2015 – Smart independent operators know their guests are online – and are reaching them there to increase loyalty and revenue. Here is how. "We know our guests and keep them coming back with Digital Alchemy's personalized, and intelligent, Email Confirmation, Pre-Arrival letters, and Post-Stay eSurveys. 'Personalized' because we reach out to guests when we have something we know they want, and 'Intelligent' because we know who opens our emails so we engage in two-way communication." said Jeff Bay, Area general manager for HayMax Hotels that operates the Hotel Aspen and Molly Gibson Lodge in Aspen, Colorado. Guests respo...
Hospitality Management Corportation to Manage Four Super 8 Hotels in Texas
Hospitality Management Corporation (HMC) | August 31, 2015
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), announces management of four hotels which include Super 8 (Cotulla, TX); Super 8 (Dilley, TX), Super 8 (Karnes City, TX); and Super 8 (Stanton, TX). These hotels service the Eagle Ford and Permian Basin and Texas Oil & Shale development play/areas within Texas. HMC is one of the country's largest U.S. third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. "We're pleased to add numerous hotels to our portfolio of managed hotel properties. HMC realizes the ...
TrustYou Announces New Senior Director of Business Development, Rob Castellucci
TrustYou | August 31, 2015
San Diego, CA (USA) and Munich, Germany – August 31, 2015 – TrustYou has promoted Rob Castellucci to Senior Director of Business Development. In his new position, Castellucci will be responsible for growing TrustYou's client base in the Americas and will be based in TrustYou's rapidly growing San Diego headquarters. "Rob's diverse background in hospitality, digital marketing, analytics- and cloud-base solutions, and his excellent way with partners make him the ideal candidate to expand TrustYou's business in the Americas," says TrustYou CEO Benjamin Jost. Castellucci joined TrustYou in 2013 as the Senior Director of Key Account Mana...
Average Daily Rate Growth Expected to Drive US Lodging Performance in Remainder of 2015 and in 2016
PwC US | August 31, 2015
NEW YORK, Aug. 31, 2015 -- An updated lodging forecast released today by PwC US expects average daily rate ("ADR") to drive revenue per available room ("RevPAR") increases in a more meaningful way through the second-half of 2015, and into 2016. Recent performance of the lodging industry has generally met industry expectations, and during the second quarter, ADR growth drove RevPAR increases to a larger degree than in recent quarters. PwC finds that lodging demand trends in the US have been robust, with both transient and group travel occupancy levels increasing 1.4 percent and 1.5 percent, respectively, during the first-half of the year...
From Bad to Worse for Wyndham
the authors: | August 27, 2015
By Scott Warner and Benjamin Lambiotte Lawyers often say "bad facts make bad law". Combine that with weak legal arguments and, well, things can get really bad, really fast. That's precisely what happened to Wyndham yesterday when the Third Circuit affirmed a federal District Court decision that the Federal Trade Commission ("FTC") has authority to regulate cybersecurity under the unfairness prong of § 45(a) of the Federal Trade Commission Act. While commentators may disagree on the result from a legal or policy perspective, one thing is for certain, it was a bad result for Wyndham. The decision rejected in no uncertain terms Wyndha...
