Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Tech Industry Leaves Many Hotels Suffering as it Out Paces Their Change
Wired Media | June 29, 2015
The past 15 years has seen the invention of the original iPod through to the iWatch, self-driving cars, home help robots and 3-D printers. The future is here, but many hotels are failing to keep up with the pace with more than 26% of hotel and bed & breakfast establishments unable to book guests online, according to the latest Travel & Tourism Survey. Despite the lack of uptake in the hospitality sector, online business is booming for those able to provide an online offering. 50% of operators in the hotel and bed & breakfast industry reported a year-on-year increase in online bookings and mobile restaurant bookings have incr...
Hashtagging Your Way to Social Media Relevance
Jay York | June 26, 2015
Those Seemingly Inconsequential Hashtags are Crucial to Gaining More Exposure for Your Brand By Jay York Not so many years ago, many people probably paid little attention to that pound sign on the computer keyboard. You know, the one that looks like this: #. Then along came Twitter and what we have come to call the "hashtag," and social media marketing was changed forever. Yet not everyone takes advantage of hashtags the way they should, and that's unfortunate because if you are not using hashtags you are missing out on exposure for you and your brand. When you are on social media sites such as Twitter or Instagram, your goal should be ...
WebRezPro Improves Hotel Channel Management with Enhanced SiteMinder Interface
SiteMinder | June 26, 2015
Through an upgraded interface with SiteMinder's Channel Manager, WebRezPro property management system further automates management of third-party online bookings for greater efficiency. Dallas, US - June 26, 2015 - WebRezPro™ cloud property management system (PMS) by World Web Technologies Inc. is now certified on pmsXchange Version 2.0 - the latest PMS interface update by the global hotel industry's leading cloud platform, SiteMinder. The upgrade enables SiteMinder to share more reservation information with the PMS than before, allowing mutual hotelier customers to enjoy greater efficiency in managing third-party online bookings thro...
New White Paper Discusses the Impact of Increased Use of Mobile and Connectivity on Hospitality
Intelity | June 25, 2015
Intelity provides insight into the potential implications of the Internet of Things and rising use of mobile by travelers on the hospitality industry. ORLANDO, Fla. – June 25, 2015 – Hotels are increasingly investing in ways to meet guest expectations when it comes to technology, and a new white paper from Intelity, creator of the ICE (Interactive Customer Experience™) guest services platform, offers a look at ways this digital expansion will shape the hospitality industry. Mobile technology provides an intimate digital experience that is a necessity for hotel guests, said Intelity Chief Technology Officer Chris Grey during a pres...
Croc’s Casino Resort Selects Comprehensive Agilysys Solution Suite
Agilysys | June 25, 2015
New Resort Relies on Agilysys Systems to Optimize Efficiency, Enhance Guest Service ALPHARETTA, GA. - June 25, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Croc's Casino Resort in Jacó, Costa Rica, has selected a comprehensive solution suite - including systems for property management, point-of-sale, and inventory and procurement - to optimize efficiency and enhance guest service throughout the new property. Croc's, the first Las Vegas-style luxury hotel, condominium and casino in Costa Rica, opened in February. Croc's Casino Resort ...
Hilton Heads Hotel Development Boom in Africa
W Hospitality Group | June 25, 2015
The findings of this year's Hotel Chain Development Pipeline Survey, produced by Lagos-based consultancy W Hospitality Group (http://w-hospitalitygroup.com), show that Hilton is leading the race to develop new hotels in Africa with 7,250 rooms in its pipeline, spread over 29 new properties, 18% up on the previous year. Hot on its heels is Carlson Rezidor, with 6,953 new rooms in development spread across 32 hotels. Marriott is in third place with 6,412 rooms in its pipeline spread over 36 new properties, 22% up on 2014. If one creates a ranking not by number of rooms but instead by the number of hotels, Marriott would take the top spot ...
HeBS Digital’s smartCMS Technology Wins a Gold Stevie Award in The 2015 American Business Awards
HeBS Digital | June 24, 2015
HeBS Digital's smartCMS, the industry's most advanced Content Management System (CMS) technology, won a Gold Stevie® Award in the Best Software Programming/Design category in The 2015 American Business AwardsSM for the second consecutive year. New York, NY (June 24, 2015) - HeBS Digital, the award-winning hotel digital technology, website design, full-service digital marketing and website revenue optimization consulting firm today announces its proprietary smartCMS technology won for a second consecutive year a Gold Stevie® Award in the Best Software Programming/Design Category in the 2015 American Business Awards. The American Busin...
Understanding Online Distribution Channels by Juan Duran of HVS
Juan Duran | June 24, 2015
This article covers the importance for hotels to invest in three online distribution channels – the website, Global Distribution Systems, and Online Travel Agents – to retain guests, improve hotel positioning, and gain a competitive advantage. In a period of economic uncertainty, hotel operators cannot seek to control economic conditions, but they can strategically implement marketing to increase sales and hotel profitability regardless of market uncertainty. This article summarizes the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents...
DIRECTV and UIEvolution Partner To Provide Next Generation Hospitality Guest Entertainment Solutions
UIEvolution | June 23, 2015
UIEvolution's UIE ExperienceManager™ platform brings dynamic branding and marketing management to DIRECTV's industry-leading hospitality solutions. UIEvolution, a global leader in highly scalable connected device software platforms for Enterprise companies in the Hotel, Cruise, and Automotive industries, announced today a partnership with DIRECTV, one of the world's leading providers of digital television entertainment, to integrate the company's technology platform, UIE ExperienceManager™, with DIRECTV's Residential Experience (DRE) and COM2000 products in the launch of Guest Welcome Screen PRO. DIRECTV is the national leader in en...
Newmarket Demonstrates Continued Innovation in Meeting Intelligence
Newmarket | June 23, 2015
June 23, 2015 - Portsmouth, NH - The meeting intelligence team at Newmarket® International, Inc. ("Newmarket"), an Amadeus company continues to innovate. New functionality added in April 2015 enables customers to utilize enhanced functionality within the PowerSearch component of the Newmarket PremiumView solution to more effectively mine historical data. Using twenty-one additional property filters as defined by Smith-Travel Research (STR) users can build a refined target list when prospecting for new business or understanding the needs of current customers. "We consistently hear from our customers worldwide that this tool is helping t...
Maxxton Integrates with SiteMinder to Expand its Distribution Offering for Hotels & Vacation Rentals
SiteMinder | June 23, 2015
Dallas, US - 23 June 2015 - Maxxton, a global leader of hospitality ERP (Enterprise Resource Planning) solutions for the lodging sector, is pleased today to announce that it has integrated with SiteMinder's leading cloud platform for hotel online distribution. The real-time integration of Maxxton's single database solution, Newyse, with SiteMinder's Channel Manager will enable Maxxton's varied clients to seamlessly manage their rates and inventory across more than 250 distribution channels. Newyse incorporates a property management system, central reservation system, CRM, POS and other features, to enable hotels and vaca...
Sioux Falls CVB Selects Regatta Travel Solutions to Power Booking Engine on visitsiouxfalls.com
Regatta Travel Solutions Inc. | June 23, 2015
Charlottesville, Virginia (June 23, 2015) - Regatta Travel Solutions announced today that The Sioux Falls Convention & Visitors Bureau has selected Regatta Travel Solutions to power the booking engine on their official destination website, visitsiouxfalls.com. Regatta will allow visitors to the destination website to book hotels, attractions and packages on the destination's official website. "There has been a lot of debate in the destination marketing industry lately about whether or not CVBs should even have a booking engine on their websites," said Krista Orsack, Director of Marketing for The Sioux Falls Convention ...
Worldhotels and Vizergy Digital Travel Marketing Announce Strategic Partnership
Worldhotels | June 23, 2015
Join Forces to Bring Independent Hotels Revenue Growth Through Greater Online Presence June 23, 2015 - Worldhotels, one of the leading groups for independent luxury and upscale hotels worldwide, has announced their newest partnership with Vizergy, the leader in online hospitality marketing. Together, they will create a more robust, easier to navigate online relationship between independent hoteliers and their guests. With Worldhotels representing a global hotel portfolio of 500 properties in 250 destinations and 65 countries, this new partnership will drive greater exposure for each property through strategic online marketing. "Worldhot...
Hotel AG June 2015 Closings
Hotel AG | June 23, 2015
ATLANTA - June 23, 2015 - Hotel AG announced today the firm has closed 12 hotel transactions to date in the month of June. The transactions included a Staybridge Suites in Louisville, KY; Hilton Garden Inn located in New Orleans LA; Hampton Inn & Suites located in New Smyrna Beach, FL; Country Inn located in the Midwest; Hampton Inn & Suites in the Midwest and 7 Holiday Inn Express hotels located throughout the central U.S. Hotel AG partners involved in the transactions were Brad Sinclair, Chris Stark, Tom Huegel and Michael Bernath. Keith Thompson, principal of Hotel AG, stated, "these recent closings that Brad, Chris, Tom and ...
TravelClick Wins 9 Awards for Website Design at the 21st Annual Communicator Awards
TravelClick, Inc. | June 22, 2015
NEW YORK - June 22, 2015 - TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, has announced it has received nine Communicator Awards for excellence in digital marketing and website design. "We would like to congratulate our clients on this esteemed recognition and are delighted to share in their success," said Scott Koehler, Senior Vice President Product & Operations for TravelClick. "With more award wins for outstanding web development than any other developer for the hospitality industry, TravelClick continues to work with hotels to engage travelers worldwide through innovative d...
Emirates Palace Optimizes Revenue Management in the Cloud with Infor
Infor | June 19, 2015
First Kempinski Hotels Property in the Middle East to Implement Infor EzRMS NEW YORK - June 19, 2015 - Infor, the industry cloud company, today announced that Emirates Palace has successfully implemented Infor EzRMS in the cloud to enable a more integrated approach to revenue management. A luxury, five-star hotel in Abu Dhabi, Emirates Palace is the first Kempinski Hotels property in the Middle East to become fully operational with Infor's hospitality-specific revenue management application as part of the global agreement signed by the international hotelier. Utilizing Infor EzRMS, Emirates Palace benefits from the ability to analyze c...
‘Groupize Meetings’ Launch and New eBook Receive Tremendous Response at HITEC 2015
Groupize Solutions | June 18, 2015
Industry feedback at world's largest hospitality and travel technology event confirms automating small groups and meetings is top priority for hotels Austin, TX, June 18, 2015- With several companies unveiling new technology at this year's HITEC, Groupize's latest innovation, Groupize Meetings, distinguished itself as one of the top contenders. Groupize Solutions, the leader in group automation for sleeping rooms, has now extended their award winning technology to include online merchandising of meeting space and meeting packages direct from the hotel website. Small meetings represent a profitable opportunity for hotels, and the time to...
The Rainmaker Group to Provide Revenue Management Solutions for Resorts World Genting in Malaysia
Rainmaker | June 18, 2015
Major Tourism Destination Encompasses Six Hotels, Casino, Theme Park, Restaurants and More ATLANTA, GA - June 18, 2015 - Expanding its global reach to Malaysia, The Rainmaker Group has been selected by Resorts World Genting to establish the acclaimed revenue management solution - GuestREV® - at its resort. This major tourism destination located at the peak of Genting Highlands encompasses six hotels, including one of the world's largest with more than 7,000 rooms. It also includes casinos, theme parks, restaurants, shopping and other amenities of a premier, integrated family leisure and entertainment resort. "We have worked diligently...
Strong Leisure and Group Pace Make Waves to Drive 2015 Hotel Performance
TravelClick, Inc. | June 18, 2015
NEW YORK - June 18, 2015 - Hotels in major North American markets experienced positive growth in rate and occupancy according to data from the June 2015 TravelClick North American Hospitality Review (NAHR). "As we move into the peak of the summer season, travelers are making the most of the warm weather and their budgets by shopping for the best combination of rate and overall value," said John Hach, Senior Industry Analyst at TravelClick. 12 Month Outlook (June 2015 - May 2016) For the next 12 months (June 2015 - May 2016), overall committed occupancy* is up 2.5 percent when compared to the same time last year. Average daily rate (ADR...
Intelity Develops Mobile Device Management System to Facilitate Guestroom Device Functionality
Intelity | June 17, 2015
The leading provider of guest services solutions for the hospitality industry has released a new system that will enhance the in-room guest services experience. AUSTIN, Texas - June 17, 2015 - Intelity, creator of the ICE (Interactive Customer Experience™) guest services platform, announces the development of a new mobile device management (MDM) system for use with its ICE Bedside in-room platform. Already the leading provider of guest services technology for the global hospitality industry, the move positions Intelity to be able to provide more full-service solutions for hotels looking to embrace an enhanced digital in-room experienc...
The Langham, Chicago Implements Kaba Guest Door Locks for Reliable Security
Kaba - Beyond Security | June 17, 2015
Kaba RFID Locks Enhance The Langham, Chicago's Luxury Guest Experience; Provide a Platform for Future Mobile Access At HITEC Visit Kaba in Booth # 1921 June 15 to 18 at the Austin Convention Center MONTREAL, QC, CANADA - June 17, 2015 - Kaba announced The Langham, Chicago installed Quantum RFID door locks for all 316 luxury guest rooms and suites. The Quantum locks link to Kaba's Messenger 6000 wireless property network, which provides a smooth interface with The Langham, Chicago's property management and energy management systems. The Messenger door lock platform with cross-property communication supports optimum security and guest co...
FCS Computer Systems to Showcase Vega During HITEC 2015
FCS | June 17, 2015
Leading provider of hotel operations and guest services enhancement software to provide attendees with demonstrations of Vega - its innovative guest behavior business intelligent analysis platform Austin, TX - June 17th, 2015 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, is set to provide visitors to this year's HITEC with demonstrations of their latest innovation, FCS Vega, a first-of-its-kind solution that provides hoteliers with the coveted ability to tap into, analyze and adapt to the specific behaviors of each guest. Taking place at the Austin Convention Center on June 15-18th, F...
SiteMinder Solidifies Presence in South-East Asia with Compass Hospitality
SiteMinder | June 17, 2015
17 June 2015 - Dallas, U.S. - The global hotel industry's leading cloud platform, SiteMinder, is pleased today to announce it has tied-up with leading hotel management group Compass Hospitality to solidify its presence in South-East Asia. Compass Hospitality operates 42 hotel properties across Thailand, Malaysia and, most recently, the UK with the signing of 400-year-old The Lion Hotel Shrewsbury and The White Swan Halifax. With an additional 15 properties under development, the Bangkok-based group says it has aggressive growth plans for South-East Asia, Europe and other regions and SiteMinder is a key driver to the expansion of its por...
Newmarket and Savioke Partner to Bring the Future of Guest Service to the Hospitality Industry
Newmarket | June 17, 2015
June 17, 2015 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, today announced a partnership with Savioke Inc., the creator of autonomous robot helpers for the services industry, to bring the future of guest service to hospitality. Combining the capability of HotSOS, an enterprise hotel service optimization solution from Newmarket that automates and tracks preventive maintenance, service orders, and guest requests, with the robotic technology from Savioke, the partnership facilitates the deployment of service robots in human environments - the places people live and work. Currently, Savioke offers a...
