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Technology
Mantra Group Set to Grow with SiteMinder’s Online Distribution Solutions
SiteMinder | March 10, 2015
10 March 2015 - Sydney, Australia - Mantra Group, a leading Australian-based hotel and resort marketer and operator, today announces it has selected SiteMinder to power the online distribution of its entire group located throughout the Asia Pacific. The move will see SiteMinder integrate Mantra Group's central reservation system (CRS), SIHOT, with more than 250 of the world's leading distribution channels to power the Group's MAX Distribution Hub. Luke Moran, Group Director of Revenue & Distribution at Mantra Group, says today's announcement is the result of a long tender process that identified SiteMinder as the clear market leader...
How International Hospitality Enterprises Encourages More Direct Bookings
Doug Kennedy | March 10, 2015
By Doug Kennedy March 10, 2015 Like most hotel companies, International Hospitality Enterprises is looking to reduce the costs of customer acquisition by encouraging more direct bookings. IHE, which operates 7 upscale and luxury hotels in Puerto Rico under flags such as Marriott's Renaissance and Courtyard, Hilton's Doubletree, and Best Western as well as 3 independents, works hard to foster direct relationships with its guests. "We strongly value our OTA relationships and work closely with all of the major providers," says Peter Hopgood, Vice President of Sales & Marketing, "Yet we also do all we can to encourage our frontline coll...
ResortsandLodges.com and Kennedy Training Network Announce Strategic Partnership
ResortsandLodges.com | March 5, 2015
Kennedy Training Network To Be Key Reseller of Track Pulse Software Minneapolis, MN – March 10, 2015. – ResortsandLodges.com, a leading provider of advertising, website services, and software for unique lodging, announced today a key strategic partnership with Kennedy Training Network and Doug Kennedy. "ResortsandLodges.com exists for the independent property, to help them level the playing field with distribution and software," said Matt Renner, VP - Business Development at ResortsandLodges.com. "Our strategic partnership with Doug Kennedy and the Kennedy Training Network will help bring our Track Property Management Software and T...
ResortsandLodges.com and Kennedy Training Network Announce Strategic Partnership
ResortsandLodges.com | March 5, 2015
Kennedy Training Network To Be Key Reseller of Track Pulse Software Minneapolis, MN – March 5, 2015. – ResortsandLodges.com, a leading provider of advertising, website services, and software for unique lodging, announced today a key strategic partnership with Kennedy Training Network and Doug Kennedy. "ResortsandLodges.com exists for the independent property, to help them level the playing field with distribution and software," said Matt Renner, VP - Business Development at ResortsandLodges.com. "Our strategic partnership with Doug Kennedy and the Kennedy Training Network will help bring our Track Property Management Software and Tr...
Mandarin Oriental Confirms Credit Card Data Breach and Provides a Statement
Mandarin Oriental Hotel Group | March 5, 2015
Mandarin Oriental can confirm that the credit card systems in an isolated number of our hotels in the US and Europe have been accessed without authorization and in violation of both civil and criminal law. The Group has identified and removed the malware and is coordinating with credit card agencies, law enforcement authorities and forensic specialists to ensure that all necessary steps are taken to fully protect our guests and our systems across our portfolio. We take the protection of customer information very seriously. Unfortunately incidents of this nature are increasingly becoming an industry-wide concern and we have therefore als...
Latest Version of InfoGenesis™ Includes Support of Apple Pay™, Mobility Improvements and More
Agilysys | March 5, 2015
Agilysys Point-of-Sale Solutions Include Enhancements that Boost Efficiency and Service ALPHARETTA, GA. - March 5, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced general availability of InfoGenesis™ POS v4.4.6 and InfoGenesis™ Flex v4.4.6, the latest version of its point-of-sale software solutions. The new version includes a number of enhancements designed to boost efficiency, increase revenue and improve guest service, including support of Apple Pay™, new mobility options and more. InfoGenesis is a comprehensive point-of-sale system that combines...
Hotelogix Cloud-Based PMS Helping Bond Hotel Boost Occupancy from 55 percent to 95 percent
Hotelogix | March 5, 2015
Independent hotel in Boise transitions transient roomnights to seven-day minimum extended stays - thanks to the raised occupancy [SAN JOSE, CALIF. - March 5, 2015] - When The Bond Hotel and Extended Stay in Boise, Idaho, was purchased by United Hospitality LLC, owner Jason Purkiss noticed that: the 57-room mixed-use ApartHotel was operating without a property-management system. Immediately, Purkiss began a search for a cloud-based PMS; his choice was Hotelogix. Almost immediately after installation, occupancy at the property jumped from 55 percent to 95 percent. "This property operated for many years without a PMS, and it proved to...
Hotel AG Continues Closing Pace
Hotel AG | March 5, 2015
ATLANTA - March 5, 2015 - Hotel Assets Group, LLC (Hotel AG), announced today the firm continues to see a rapid pace of closings. The firm has sold or advised on 195 separate hotel transactions for the last trailing 24 months. A few of the recent closings in 2015 included a full-service resort hotel in Oregon that sold for $143,000 a room, a full-service hotel in historic downtown Savannah that sold for $220,000 a room, a Hyatt Place and Courtyard by Marriott located in the Upper Midwest, and a high-rise full-service beach front hotel located in Daytona Beach. The firm is 250% ahead in closings compared to the same period last year. Cur...
Want Better TripAdvisor Rankings? Do These 3 Things
Tambourine | March 3, 2015
To date, there While we believe 3 primary factors contribute to your search ranking: Consistency, volume and frequency. your placement, you'll need to address these three criteria in your hotel internet marketing strategy. Here's how to make it happen: 1. Be Consistently Awesome The most surefire way to hit the TripAdvisor trifecta - achieving volume, frequency and consistency - is to wow your hotel guests and meeting attendees during their stay, not after check-out. Your staff should be adamantly delivering remarkable service and authentic hospitality, day in and day out. The bulk of your reviews will come from one of two guests: Those...
Travel Tripper’s RezTrip Now Interfaces with AutoClerk’s Property Management System
Travel Tripper | March 3, 2015
Hotels will now be able to manage their properties seamlessly with an industry leading central reservation system NEW YORK - March 3, 2015 - Travel Tripper, the industry's most innovative providers of hotel reservation solutions, today announced the certification of AutoClerk, Inc.'s property management system (PMS) to interface with Travel Tripper's RezTrip central reservation system (CRS). By fully integrating the two systems, hotels can seamlessly manage availability, rates and inventory for the RezTrip CRS through the AutoClerk PMS interface. Reservation delivery from multiple electronic channels, global distribution systems, web, m...
Groupize Selected as Preferred Online Group Booking Solution for GCommerce Hotel Clients
Groupize Solutions | March 3, 2015
Industry trailblazers announce strategic partnership to help hotels attract more direct group business and increase conversions while reducing costs with automated website bookings for small groups and meetings Boston, MA, March 3, 2015 - Groupize Solutions and GCommerce announced today a strategic partnership to leverage the Groupize group booking platform as part of the GCommerce digital marketing strategy for their portfolio of 1,400 hotel clients. This alliance will ensure that GCommerce clients have the ability to capture new business while increasing guest satisfaction by enabling organizers of reunions, weddings, tours, sports tr...
Vizergy Named a 2014 “Company With Heart” by 904 Magazine
March 3, 2015
Local Jacksonville Publication Recognizes Digital Agency as Community Leader Jacksonville, Fla. - (March 3, 2015) Vizergy - Digital Travel Marketing, the hospitality industry's leading provider in hotel Internet marketing, is honored to have been chosen by 904 Magazine as one of Jacksonville's 'Companies with Heart' for the second consecutive year, and for community recognition at the publication's fourth annual gala luncheon held this week in downtown Jacksonville. This annual event has become a mainstay in the community over the last several years, shining a light on the charitable efforts put forth by local businesses in the growing ...
ZDirect to Introduce New Loyalty Management System at ITB Berlin 2015
ZDirect | March 3, 2015
Leading provider of eCRM and marketing automation solutions for the global hotel industry to unveil its integrated Loyalty Management System at the world's leading travel trade show. Hallandale Beach, FL - March 3, 2015 - ZDirect, a leader in above property marketing solutions and pioneer in hotel marketing automation, has announced that it will launch its new Loyalty Management System at the 49th annual ITB Berlin, taking place from March 4-8, at the Berlin Exhibition Grounds. ZDirect will be conducting continuous demonstrations of its Loyalty Management System at Hall 6.1 / Stand 156, alongside its extensive portfolio of comprehensive...
Residence Inn by Marriott Cleveland Independence Completes Renovation
Noble Investment Group | March 3, 2015
Atlanta, GA (March 3, 2015) - Noble Investment Group announced today that the Residence Inn by Marriott Cleveland Independence has undergone a complete renovation of its 118 suites, transforming them into upscale guestrooms, designed to enhance the comfort and lifestyle of travelers on the road today. The newly refreshed suites at the Residence Inn by Marriott Cleveland Independence offer guests flexible spaces and amenities to help maintain a healthy balance and routine while traveling. Residence Inn by Marriott Cleveland Independence is located in the heart of the Greater Cleveland area, minutes from the Rock & Roll Hall of Fame, ...
Agilysys & Compass Group Expand Partnership with Mobile Point-of-Sale, Payment Gateway Solutions
Agilysys | March 3, 2015
InfoGenesis™ Flex, rGuest™ Pay Solutions Selected for Corporate Foodservice Venues ALPHARETTA, GA. & CHARLOTTE, N.C. - March 3, 2015 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions, and Compass Group North America, a leader in foodservice management and support services, today announced an expansion of their technology partnership as Compass Group becomes the first foodservice management customer to implement the InfoGenesis™ Flex mobile point-of-sale system combined with the rGuest™ Pay payment gateway application. The solutions were introduced in the Café 2400 dining facil...
TrustYou Quickly Becoming The New Industry Standard For Displaying Reviews on Travel Websites
TrustYou | March 2, 2015
TrustYou Meta-Reviews™ Now Improve The Search-Shop-Buy Funnel For More Than 150 Travel Websites New York, NY and Munich, Germany - March 2, 2015 - TrustYou's Meta-ReviewTM API, which offers structured review summaries for more than 400,000 hotels in 30 languages to improve the search-shop-buy funnel and thus increase retention and conversion, has been implemented on more than 150 websites reaching millions of travelers every month. Since the product launch 15 months ago, TrustYou has added many different international travel players to its client base including Kayak, Hipmunk, Room77, Gogobot, Orion Vacation Club, ResortsandLodges.com...
Oracle MICROS Strengthens Partnership with SiteMinder to Enhance Distribution Offering for Hotels
SiteMinder | February 27, 2015
27 February 2015 London, UK - Two of the world's leading providers of hotel technology solutions, Oracle MICROS and SiteMinder, have today announced an enhanced partnership through the integration of the MICROS-Fidelio Suite8 property management system (PMS) software with SiteMinder's leading cloud platform for hotel distribution. The move - which comes just few days before ITB Berlin where both companies will be present - will allow hotel users of Suite8 to benefit from live rates and availabilities, and reservations, being delivered from their online booking channels to their PMS in real-time. "With online bookings expected to grow by...
TrustYou Partners with Egypt’s SUNRISE Resorts & Cruises to Provide Reputation Management Tools
TrustYou | February 26, 2015
SUNRISE Resorts to use TrustYou tool on path to being best brand in Egypt Munich, Germany and New York, USA - February 26, 2015 - TrustYou, the inventor of the Meta-ReviewTM and global online reputation management leader, has partnered with SUNRISE Hotels & Cruises to offer reputation management tools to their collection of Egyptian hotels. SUNRISE plans to roll out the TrustYou reputation management tool across their 11 resorts located in Hurghada and Sharm El Sheikh. "Our goal is to be the most well-respected brand in Egypt. The highest level of reputation management is key to ensuring that we're responding consistently and consci...
Hilton Kansas City Airport Caps $12M Renovation with Flyte Systems Real-Time Airport Information
Flyte Systems | February 26, 2015
Guests Confirm Travel Plans at Busy Airport Hotel with Latest Amenity to Make Travel Easier; FlyteBoard Provides Airline, Gate and Departure Information with Live Doppler Radar CHICAGO, IL - February 26, 2015 - The newly renovated Hilton Kansas City Airport hotel included the latest in travel amenities from Flyte Systems in its recent $12M renovation. The busy business hotel will install a FlyteBoard real-time airline information display in its lobby to help guests plan their travel more confidently. Flyte Systems is the leading provider of cost effective airport travel information displays and digital signage content for the hospitali...
hotel SystemsPro Welcomes 2015 with New Leadership, Re-Energized Focus on Client Success
hotel SystemsPro | February 26, 2015
Dedicated Team of Hotel Professionals Launch High-Performance Solutions Backed by Personal Service Atlanta - February 26, 2015 - hotel SystemsPro, a provider of high performance business solutions for hotels and hotel company owners, announced a re-energized company launch for 2015. The company, founded in 1994 will emphasize strongly-focused customer service teams and product innovations guided by Lana Perkins, CHA, hotel SystemsPro founder. Click here for more information on hotel SystemsPro products. Personal Service and Solutions for Sales and Revenue, Facilities Management, and Guest Service. "Client success is our inspiration and ...
Average Daily Rate Continues to Propel Hotel Performance in Early 2015
TravelClick, Inc. | February 26, 2015
Hotels See Decline in Group Pace but RevPAR Performance Remains Strong NEW YORK - February 26, 2015 - Hotels in major North American markets continued to maintain positive growth in rate across all travel segments according to data from the February 2015 TravelClick North American Hospitality Review (NAHR). Overall, average daily rate (ADR) growth continues to be the metric for growth, requiring hotels to be vigilant in monitoring their local markets. "As travelers deal with the deep freeze of the winter months hoteliers come to rely on ADR to drive hotel performance and sustain positive revenue per available room (RevPAR)," said John H...
HeBS Digital and Google Co-Host a Luncheon Workshop on Engaging and Converting the Traveler
HeBS Digital | February 25, 2015
NEW YORK, NY February 25, 2015 - HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm co-hosted a Google Partners Luncheon at the Google Headquarters in New York City this week on Monday, February 23rd. The event brought together over 100 hospitality guests and a panel of industry experts to discuss the technologies to invest in, the strategies to employ to drive revenue to their hotel, and how to stay on top of their customers' minds throughout the traveler consumer's path to purchase. Representatives from Major Hotel Companies, Google Experts, and Industry ...
GCommerce and Coast Hotels Win Platinum at HSMAI Adrian Awards
GCommerce | February 25, 2015
Adrian Award Winners Were Honored at the HSMAI Adrian Awards Gala Feb. 23, 2015, in New York City NEW YORK CITY, NY (February 25, 2015) - GCommerce, a hospitality digital marketing firm, in collaboration with their client Coast Hotels, was awarded the top Adrian Award available for digital marketing, a Platinum level award. Presented by the Hospitality Sales & Marketing Association International (HSMAI) and recognizing outstanding work in digital marketing for the hotel and lodging industry, the Adrian Award competition is the largest and most prestigious annual travel marketing competition worldwide. This year's competition attract...
Vizergy Wins Top Industry Honors for Digital Marketing & Web Design
February 25, 2015
Digital Firm Takes Home Two Gold and One Bronze at Annual Adrian Awards Gala Jacksonville, FL (February 25, 2015) - Vizergy, the hospitality industry's leading provider in hotel Internet marketing, is proud to announce its seventh consecutive year as winner of multiple Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards for innovative, cutting edge digital marketing practices in 2014. Custom website designs paired with search engine optimization for the former Aloft Washington National Harbor and Woodcliff Hotel and Spa earned Vizergy two prestigious Gold Adrian Awards at last night's annual gala celebratio...
