Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
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Technology
Onyx CenterSource Unveils Latest Integration for Travel Agency Affiliates of Booking.com
Onyx CenterSource | July 18, 2022
DALLAS (July 18, 2022) — Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the launch of its latest payment platform integration for Booking.com’s affiliate travel agencies. The integration is customized for Sabre-connected travel agencies, enabling them to directly connect into Booking.com and streamline revenue share payment processing for completed bookings sent through the platform. “Onyx has a long-standing commitment to ensuring that our offerings provide significant value to our clients,” said Tony Wagner, Onyx chief commercial officer. “A...
3 Steps to Consider Before Investing in New Hotel Technology
Paul Barron | July 18, 2022
By Paul Barron Take a second and think back to 2019. After everything, it feels more like 30 years ago, never mind three years ago. Some studies even go so far as to say that foggy memories are an expected byproduct of the pandemic, thanks to monotonous days, surroundings, and even conversations. Many of us can’t remember aimlessly wandering the supermarket, favoring now the quick process of ordering our everyday essentials in just a few clicks. Why rush from the office to the gym for your favorite class, when now everything is available on-demand from the comfort of your own home? Some changes are likely here to stay but there...
Flemings Hotels Pens Strategic Technology Partnership With Amadeus
Amadeus | July 13, 2022
Flemings Hotels, a hotel group in Germany & Austria, has adopted the Amadeus Demand Generation Suite, leveraging business intelligence, media, web, booking, reservations, and loyalty capabilities After more than a year of turmoil, hoteliers around the globe are gearing up to meet heightened traveller expectations for more personalized experiences, seamless bookings, and effective communications. The need to provide guests with a modern, engaging website and a frictionless, personalized shopping and booking experience with loyalty capabilities is critical for the long-term growth of today’s successful hotel portfolio. To address th...
Blockchains and Related Technologies
Mark Munger | July 12, 2022
By Mark Munger I still encounter people who ask me to explain what a blockchain is or are confused as to how cryptocurrencies, NFTs, and smart contracts relate to blockchains. Here is my attempt to relay my view of the technologies. This may take multiple blogs, though I’ll attempt to keep it simple. I’m also writing these to get out quickly, so any errors or statements you believe are misleading or wrong, please comment and let me know what I missed. What is a Blockchain? A Blockchain is an internet ledger storing data with new data added as a group called a block. These blocks are connected to each other with links forward and...
Aiden Darling Harbour Opens Its Doors With ASSA ABLOY Global Solutions to Ensure Heightened Hotel Security and Guest Experiences
ASSA ABLOY Global Solutions | July 12, 2022
Property blends VingCard Essence locks with VingCard Allure LED panels enabled with Mobile Access, alongside integrations with Telknonet’s energy management system and Liverton’s check-in kiosks/mobile app to provide enhanced security, guest convenience and hotel sustainability. Stockholm –July 12, 2022 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the adoption of its Mobile Access-enabled VingCard Essence door locks combined with sleek and fully customizable VingCard Allure LED panels at the recently opened Aiden Darling Harbour by Best Western. Lever...
ASSA ABLOY Global Solutions and HID Global Named Winners of NFC Forum’s 2022 Innovation Awards
ASSA ABLOY Global Solutions | July 6, 2022
Industry leaders in digital key and identification technology recognized for spurring innovation in supporting NFC-enabled digital credentials in Apple Wallet Stockholm –July 6, 2022 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, together with HID Global, a worldwide leader in trusted identity solutions, have been named winners in this year’s NFC Forum Innovation Awards. Out of 12 finalists representing several of the world’s most innovative NFC-based solutions, both companies were ultimately selected due to their advances in providing identity solutions capable ...
Amadeus Launches New iHotelier® Booking Engine to Enable Increased Conversion and Drive Higher Revenues
Amadeus | July 6, 2022
Early results reveal up to a 25% increase in conversion rates for early adopters of the new iHotelier® booking engine versus previous solutions. Its simplified shopping experience, expanded upsell and enhancement capabilities, and highly configurable booking flow enable a more personalized experience to increase hotelier revenue opportunities. The rapid pace of consumer online shopping has contributed to demand for a hotel booking experience that is simple, intuitive, and personalized to guest needs. Independent hoteliers rely on their booking engines to help improve the Brand.com shopping experience, increase direct conversion rates, and...
Mills James Provides Hospitality AV Services to 22 Full-Service Resorts in Mexico
Mills James | July 5, 2022
Properties across Cancun, Riviera Maya, Los Cabos, Puerto Vallarta, and Mexico City are leveraging the award-winning audiovisual provider for live conventions and destination weddings. COLUMBUS, OHIO — July 5, 2022 — Since 1995, Mills James has been delivering on-site AV services for boutique conference centers and high-end hotels across the United States. Today, its Hospitality Audiovisual Services Department is providing the same services to 22 resorts in Mexico. Salvador Bernal, Mills James Vice President of Hospitality, Mexico, will lead the operation from the company’s office in Cancun. “Mexico’s meeting industry is seein...
Four Hotel Applications for NFTs
Larry and Adam Mogelonsky | June 30, 2022
By Larry and Adam Mogelonsky Yes, we know. The crypto bubble is bursting. But the dotcom bust didn’t end the internet, and likewise you shouldn’t ignore this technology. In fact, now that all the hype is dying down, now may be the perfect time to plant the seeds for the decade ahead. For those in need of a refresher, there are innumerous articles on how nonfungible tokens (NFTs) work and what the metaverse promises, but key to all this is the idea of ‘nonfungibility’ or specific points of access or asset governance that are unalterable due to their immutable recordkeeping on a blockchain. NFTs are simply digital identifiers ...
Terranea Resort to Introduce INTELITY Mobile Offering to Elevate Guest Experience
INTELITY | June 30, 2022
One of Southern California’s luxury oceanfront premier resorts will enhance its guest and staff engagement with digital platform from INTELITY ORLANDO, Fla. (June 30, 2022) – INTELITY®, the leading provider of hospitality’s broadest guest experience and staff management platform, announced today a new deal with Southern California destination Terranea Resort to implement the INTELITY platform, bringing a fully digital experience to the guest journey. The iconic property will soon have a mobile guest app with mobile check-in and mobile key, guest messaging, and GEMS®, INTELITY’s suite of rich staff-facing tools for stream...
Leading the Industry: INTELITY Announces Platform Release 5 at HITEC Orlando 2022
INTELITY | June 29, 2022
Reimagined for a simplified and modern user experience, Platform R5 will debut during HITEC ORLANDO, Fla. (June 29, 2022) – INTELITY®, the world’s leading provider of guest experience software, today announced its fifth generation platform, Platform Release 5. The cloud-based INTELITY platform manages guest and resident services and back-of-house operations in a number of hospitality verticals, all on one platform. INTELITY will showcase its Platform R5 during a special event at the 50th Anniversary of HITEC 2022, the world’s largest trade show for hospitality technology. “INTELITY was built on innovation and, by working close...
INTELITY and Incode Technologies Announces Strategic Partnership
Intelity | June 29, 2022
During HITEC Orlando 2022, INTELITY and Incode reveal partnership to greatly enhance check-in verification for hotels and their guests ORLANDO, Fla. (June 29, 2022) – INTELITY®, provider of hospitality’s leading guest experience and staff management platform, today announced at HITEC Orlando 2022 the strategic partnership with Incode Technologies, the industry leader in identity verification and authentication for global enterprises. To further enhance hotels’ operations encompassing a safe, secure, and reliable check-in workflow process, the integration partnership with Incode fulfills hotel requirements for full ID verification a...
Amadeus Launches New Market Forecast Capability to Help Hoteliers Accurately Track Revenue and Manage Costs
Amadeus | June 29, 2022
The enhancement to Amadeus’ RevenueStrategy360TM business intelligence solution is the first of its kind, utilizing historical seasonality and trends alongside the industry’s broadest coverage of forward looking, on-the-books market insights to enable more accurate forecasting. Refreshed daily, the forecasting capability allows hoteliers to gain the most accurate picture of market conditions to power more effective revenue management strategies and differentiate their offer. The hospitality industry has faced over two years of uncertainty and volatility. Hotel teams and revenue managers are operating in challenging times, having...
The Cloud, The Cloud; Should PMS Data Reside in Thee, Mighty Cloud?
Audry MacRae | June 29, 2022
Modern Web Browser hotel property-management systems enable hotels to host data on site to maintain access and control while providing all the mobility benefits afforded by a cloud-based system and with less reliance on IT staff; Visit Maestro in Booth #1325 at HITEC Orlando By Audrey MacRae One of the greatest benefits provided by cloud-based property management systems is also one of its most often misconstrued: That cloud technology is necessary to improve the mobility and functionality of modern PMS. With such rapid leaps in technology adoption over the past several years it can be easy for hoteliers to forget that the PMS has evolv...
McLaren Checks Out of the Ordinary and Into the New QT Newcastle With a Suite of Contactless Cutting-Edge Tech Solutions
McLaren Technologies Asia Pacific | June 29, 2022
AUSTRALIA, 29 June 2022 – Designed with new beginnings and renewal at its forefront, the highly-anticipated QT Newcastle has now opened with a slew of striking and curious new details to dazzle guests – not least of all where technology is concerned. Housed within the heritage-listed, 113-year-old David Jones building on Newcastle’s Hunter Street, QT Newcastle is an important part of the city’s ongoing resurgence and gentrification. The 104-room hotel, which also features a modern-Australian bar and grill, Jana, and rooftop bar, Rooftop at QT, is the cornerstone of Iris Capital’s $700 million reinvigoration of Newcastle’s Eas...
Experience EnhancersTM Collections Extend Agilysys PMS, POS and Inventory & Procurement Systems to Amplify Return on ExperienceTM (ROE)
Agilysys | June 28, 2022
28 applications that improve staff and guest experiences will be showcased in Agilysys Booth #925 at HITEC Orlando 2022 June 27-30, 2022 ORLANDO, FL and ALPHARETTA, GA — JUNE 28, 2022 — As travel returns to record levels, Agilysys, Inc. (NASDAQ: AGYS) is unveiling at HITEC Orlando 2022 two hospitality application collections that elevate return on experience (ROE), a key hospitality metric. Together they comprise 28 integrated extensions to the Company’s core property management systems (PMS), point-of-sale systems (POS), and Inventory & Procurement (I&P) systems. ROE measures how technology creates more engaged and emp...
Nomadix Unveils $999 Starter Bundle for EG 1000 Internet Gateway Now Expandable to 1 Gig
Nomadix | June 28, 2022
Compact EG 1000 solution helps smaller properties provide robust internet for guests and tenants ORLANDO – June 28, 2022 — Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, has launched an internet hardware and software starter bundle for 500 users and 500 Mbits, at a suggested price of $999 for the hotel. The device can be further expanded to 1,000 devices and 1 Gig if desired. The starter package was created in response to demand from small and mid-sized properties looking for affordable, high-performance onboarding and bandwidth management for guests and tenants. Nomadix is showcasing the EG 1000 ...
Hotel Internet Services Reveals Evolving Guestroom Entertainment Expectations with Publishing of In-Depth White Paper at HITEC Orlando
Hotel Internet Services, Inc. (HIS) | June 28, 2022
Hundreds of surveyed guests and hoteliers demonstrate the growing importance of experience personalization, security and privacy as well as ease of use in meeting modern in-room entertainment needs. Clearwater, Fla.— June 28, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the release of its latest white paper focusing on the shifting demands of guests over what counts as a modern guestroom entertainment experience. Available for download via the HIS website and at booth #311 during HITEC Orlando (June 27-30), the new white paper takes findings...
ASSA ABLOY Global Solutions Demonstrates Next-Generation Hotel Door Lock Capabilities with Official Launch of VingCard Novel at HITEC 2022
ASSA ABLOY Global Solutions | June 28, 2022
Advanced door lock solution features latest functionalities in security access technology with all components encased within a sleek handle to provide an attractive and durable design. Stockholm – June 28, 2022 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, is today honored to announce availability of the latest advances in hotel door lock technology and design with the launch of VingCard Novel. Set to be showcased during this year’s HITEC at booth #915 from June 28-30, VingCard Novel represents the ultimate combination of state-of-the-art enhanced security, hotel opera...
Cendyn Announces Partnership With OpenTable to Integrate Hotel Reservation and Dining Data Into a Unified Guest Profile
Cendyn | June 28, 2022
The new integration between the restaurant platform and Cendyn’s eInsight CRM gives hotel restaurants the ability to recognize, reward, and incentivize their most loyal guests through their dining experiences Tuesday, June 28, 2022 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce its partnership with OpenTable, a leading restaurant platform, to allow hotel and resort restaurants the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. The new integration between Cendyn’s eInsight CRM and OpenTable provides visibi...
Cloud5 Showcases End-to-End Conference WiFi Services at HITEC 2022 to Ensure Hotel Success With Returning In-Person Meetings and Events
Cloud5 | June 28, 2022
Chicago, IL — June 28, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, is set to demonstrate its Conference Services to this year’s HITEC Orlando attendees, as hybrid events grow in popularity and in-person events experience a dramatic resurgence. From June 27-28, 2022, visitors to Cloud5’s booth, #2225, will discover how Cloud5’s industry-leading expertise and high-touch consultation can guide them to build and operate reliable, right-sized, contained networks for conferences and events - in t...
Stayntouch and the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality US Traveler Sentiment Report Indicates: Hotels’ Tr
Stayntouch | June 28, 2022
Leader in guest-centric technology and NYU SPS Jonathan M. Tisch Center of Hospitality unveil results of proprietary report of Attribute-Based Shopping at HITEC 2022 [Orlando, Fla. | Tuesday, June 28] Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute-based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction,— critical ...
PPDS Unveils a New Line of Hygiene-Focused, Efficient, and Virtually Bezel-Free Voice-Controlled Philips MediaSuite Hotel TVs at HITEC 2022
PPDS | June 27, 2022
Check-in to the future: The stylish new range of Netflix® and Apple TV+™ ready Philips MediaSuite TVs brings a near bezel-free design, backed by the latest Android software and security, Chromecast built-in™ and new cost-saving and hygiene-focused features. Charlotte, N.C. June 27, 2022: PPDS, the exclusive global provider of Philips professional displays, is excited to announce the latest evolution of its highly innovative and market-leading hospitality TV range, with the launch in North America of a new, advanced series of premium 4K, Chromecast built-in and Netflix-ready, Philips MediaSuite TVs. Bringing even more features and gre...
Information and Telecommunications Costs
Robert Mandelbaum | June 27, 2022
By Robert Mandelbaum and Adam Barry Just as technology has become more ubiquitous throughout our lives, it is now impacting guest service and hotel operations throughout all departments in a hotel. To provide more exposure to the growing costs associated with hotel information and technology systems, the 11th edition of the Uniform System of Account for the Lodging Industry added a discrete undistributed department to capture these expenses. Prior to the 11th edition the costs for phone and internet service, payroll for telephone operators and computer technicians, and charges related to information systems were allocated to multiple depar...
