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Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+

PERCIPIA | September 16, 2024

The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them

Johannes Vocke | July 24, 2024

Technology

Hotel Group Sales Challenge Solved with Comprehensive Group Pricing Optimization

Rainmaker | February 13, 2015

ATLANTA, GA - February 13, 2015 - The Rainmaker Group announced today the introduction of its most powerful version yet of its GroupREV® group pricing software solution to grow and maximize an organization's total revenue from meetings and events sales. Rainmaker's GroupREV solution for group sales was first introduced in 2012 and is used by leading hospitality organizations in the US, Caribbean, and Dubai. Multi-year usage experience by its customers and continuous innovation has resulted in group conversion rate improvement of 11.5% or higher and group room revenue lift of over 8%. GroupREV was introduced in 2012 to complement Rainma...

Renaissance Allentown Hotel Provides In-Room iPads with Intelity

Intelity | February 11, 2015

The first hotel constructed in Allentown in 35 years offers this innovative guestroom amenity thanks to a partnership with leading hotel technology firm Intelity. ALLENTOWN, Pa. - February 11, 2015 - The new Renaissance Allentown Hotel, which opened in January 2015, provides new iPad minis with charging docks in guest rooms, each fully installed with powerful guest services software by Intelity, thus allowing the hotel to replace traditional alarm clocks and printed materials for a truly immersive digital experience. The award-winning ICE solution transforms these tablets into a virtual concierge that hotel guests can use to perform a v...

Destination Hotels Taps Revcaster for Rate Shopping Tools

Revcaster | February 11, 2015

Same Day Comp-Set Rate Visibility Drives Optimized Rates and OTA Parity Across Destination Hotels Portfolio PORTLAND, OR - February 11, 2015 - Destination Hotels announces the implementation of Revcaster's rate shopping tools. Destination Hotels (Destination) is the largest operator of independent hotels and resorts in North America and is consistently ranked by Hotel Business as one of the top ten hospitality and property management companies in the country. Revcaster maximizes ADR based on same-day competitive rate information for Destination and establishes rate parity across OTA channels. Revcaster is the trusted leader in flexible,...

Hershey Entertainment & Resorts to Create Dynamic Learning Environment with Infor

Infor | February 10, 2015

NEW YORK - Feb. 10, 2015 - Infor, a leading provider of business application software serving more than 73,000 customers, today announced that Hershey Entertainment & Resorts (HE&R) has selected Infor Learning Management, part of the Infor Human Capital Management (HCM) suite of solutions, to provide employees with anywhere, anytime access to flexible training options. The premier entertainment and hospitality company will expand upon its relationship with Infor by utilizing Infor Learning Management alongside Infor HR Service Delivery, an advanced platform that fully engages users with a secure environment for employees, manage...

The B2B Digital Landscape: No Longer Business as Usual [Infographic]

February 9, 2015

How do B2B suppliers stay on their A-game in B2B marketing today? Well, its much more complex than ever as new digital methods and media have completely changed B2B buying behavior. Now cold calls get the cold shoulder as more and more of the B2B industry is warmly embracing online options to research and purchase products. Since theres no escape from this digital landscape, B2B suppliers need to evolve and must seek out new opportunities to engage their high-tech targets. For a look at the digital patterns and preferences of todays business buyers, MDG Advertising analyzed a 2014 B2B procurement study by Acquity Group and compiled its ...

Leading Hospitality and Gaming Properties Choose Rainmaker’s Solutions to Improve Revenue and Profit

Rainmaker | February 9, 2015

ATLANTA, GA - February 9, 2015 - The Rainmaker Group announced today that more than 20 new system implementations for its revenue management and profit optimization software solutions have been booked already in 2015. All of the relationships are new customers, and include The New Tropicana Las Vegas, Golden Nugget Lake Charles, as well as two properties within GF Management and three within the Wind Creek portfolio. "With all twenty-plus implementations being new customers, this announcement is particularly gratifying because it continues to validate the revenue-generating value of our solutions," said Tammy Farley, president of Rainma...

Hospitality Tech Startup, ALICE, Closes $3M Seed Round

ALICE | February 9, 2015

Partners with Leading Brands including Shangri-La's new Hotel Jen, Bespoke Hotels, The Setai, Gansevoort Hotel Group, Standard Hotels and Sixty Hotels 645 Ventures, Founders of NeueHouse, Principals of Tishman Realty and Seamless Web Founders Participate in Oversubscribed Round to Accelerate Technology Development and Market Expansion NEW YORK, N.Y. - February 9, 2015 - ALICE, a mobile platform for guests to engage with hotel services and staff to manage all requests, today announced that it has secured $3 million in seed funding. The financing was led by hospitality industry insiders, Principals of Tishman Realty and the Founders o...

FCS Interview by Donald Trump Jr. on Bloomberg Corporate Review Awarded Additional Global Airing

FCS | February 9, 2015

Guest host Donald Trump Jr. interview with FCS' Akina Ho on latest innovations in hospitality operations software and mobile technologies to be re-aired on the Fox Business Network, Bloomberg EMEA and Bloomberg Asia Pacific Boca Raton - February 9, 2015 - FCS Computer Systems (FCS), a leading global provider of comprehensive hospitality solutions and services, recently shared details of its unique expertise in hospitality operations and mobile applications management during an interview with MMP (USA), Inc.'s the Corporate Review. As a segment that provides the industry with valuable insight into current trends along with advice on how ...

DSE 2015 to Offer Educational Opportunities in Digital Signage for Hoteliers

DSE | February 9, 2015

Atlanta - Digital Signage Expo (DSE), the world's largest International Tradeshow and Educational Conference dedicated to digital displays, interactive technology and digital communications networks, will present a variety of digital signage educational opportunities designed specifically for hotel operators, system administrators and technologists March 10-12, 2015, at the Las Vegas Convention Center. The seminar programs are part of DSE's Educational Conference designed to help attendees learn how and when to take advantage of the newest technologies available, how successful digital signage strategies are being implemented, a...

SkyWire Selects the World’s Most Secure Payment Processor and Data Center for POS and Spa Products

SkyWire | February 5, 2015

LAS VEGAS – Feb. 9th, 2015 – As news broke this week of a major hospitality management company being breached for a second time in a year, it's no surprise that businesses are looking for solutions to the security challenges they are faced with. This is why SkyWire has teamed up with Shift4 and Switch's SUPERNAP to create cutting-edge POS, PMS and Spa systems that utilize the world's most secure payment gateway and are hosted at the world's most secure datacenter. SkyWire, a global business and marketing technology firm that specializes in tools for the hospitality industry, has announced that their POS and Spa products are now the ...

TravelClick Hosts Complimentary Webinar on Q4 Global Hotel Industry Performance

TravelClick, Inc. | February 5, 2015

2014 Recap and What Lies Ahead in 2015—Winning Inventory Strategies Throughout The New Year NEW YORK (February 5, 2015) - TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on February 18 and 19 to review fourth quarter 2014 hotel performance results and trends. Findings will be presented by TravelClick experts John Hach, Senior Vice President, Global Product Management, and Alexis Welner, Senior Director of Global Enterprise Business Intelligence. Alexis and John will provide a comprehensive update on Q4 global and local hotel performance and future in...

Booking.com Honours More Than 200,000 Accommodation Partners with the 2014 Award of Excellence

Booking.com | February 4, 2015

U.K in Top Countries Recognised for Providing The Best Possible Guest Experience LONDON – 04 February, 2015 – Booking.com is honouring 200,776 properties in 176 countries with its 2014 Award of Excellence, an important symbol of the company's commitment to working together with its global network of accommodation partners, facilitating incredible experiences for customers from every walk of life. The average score amongst properties receiving the award this year is a record 8.7 out of 10. The Award of Excellence is given out by Booking.com to properties annually, in honour of their achievements over the past year as measured by thei...

Front Desk Training Can Help Secure More Direct Bookings

Doug Kennedy | February 4, 2015

By Doug Kennedy February 4, 2015 As hotel managers look to reduce the costs of customer acquisition by focusing on direct bookings, one often overlooked resource is the front desk team working in your lobby right now. The frontline colleagues staffing the reception desk are interacting with guests every day and have numerous opportunities to help lock-in more direct bookings. Here are some suggestions and training techniques. As a starting place, make sure the frontline colleagues understand the costs of various distribution channels. Those I talk to in my workshops tend to grossly underestimate the distribution costs their hotel is p...

HeBS Digital Invites Hoteliers to Be Their Guest at the HSMAI Digital Marketing Strategy Conference

HeBS Digital | February 4, 2015

Conference to be Held in New York City HeBS Digital, the award winning hotel digital technology, website design, full-service digital marketing and website revenue optimization consulting firm, is offering complimentary HSMAI Digital Marketing Strategy conference passes for hoteliers who partner with the firm prior to the conference. NEW YORK, NY February 4, 2015 - HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm, is offering a limited number of guest passes to the HSMAI Digital Marketing Strategy Conference in New York City where HeB...

South Point Hotel, Casino & Spa Selects Duetto’s GameChanger Solution

Duetto | February 4, 2015

Duetto Brings Game-Changing Loyalty and Casino Pricing Capabilities to the 2,100-Room Las Vegas Hotel and Casino February 4, 2015 -- Duetto, the market leader in hotel and casino profit optimization technology, announced that South Point Hotel, Casino & Spa will implement its GameChanger solution, bringing new loyalty, forecasting and price optimization capabilities to the Las Vegas property. "Our partnership with Duetto offers the property a unique opportunity to leverage rich customer data through GameChanger, allowing South Point to have a better knowledge of gaming and non-gaming spend," said Ryan Growney general mana...

SiteMinder Heralds Hyatt in Florida as 16,000th Hotel

SiteMinder | February 4, 2015

Dallas, U.S. - The global hotel industry's leading provider of online distribution and direct booking technology, SiteMinder, today announces it has secured Hyatt Key West Resort and Spa in Florida, the U.S., to reach its 16,000th hotel customer milestone. Located steps from the famous Duval Street, on a waterfront with priceless views of the Gulf of Mexico, Hyatt Key West Resort and Spa sets the bar for customer experience in Key West. With the highest occupancy of any full-service Hyatt in North America in 2014, the property's revenue manager, Phillip Pierce, says he wishes he partnered with SiteMinder years back. "Before using SiteMi...

The Exchange Hotel in Memphis is Streamlining Service with Hotelogix Cloud PMS

Hotelogix | February 3, 2015

Owners of the ApartHotel mixed-use building advocate Hotelogix's fee structure and ease of use; Direct channel manager has simplified online distribution [SAN JOSE, CALIF. - FEBRUARY 3, 2015] - When Silk Road Hospitality LLC decided to convert the 19-story Exchange Building (listed in the National Register of Historic Places) in Memphis into a mixed-use hotel and apartment (ApartHotel) rental facility, it needed a property-management system to streamline operational tasks. Representatives of the ownership group, Sardor and Gulam Umarov, selected the Hotelogix PMS primarily for its cloud-based capabilities. The company's fee stru...

Enterprise Data Services LTD Bringing FCS Solutions to Indian Ocean

FCS | February 3, 2015

Leading Technology Integrator for the Indian Ocean region boosts its hospitality market offerings by adding the FCS line of solutions to their client services portfolio. Rose Hill, Mauritius - February 3, 2015 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has signed its latest Business Partnership (BP) agreement with Enterprise Data Services Ltd (EDS), a prominent networking and telecommunications integrator for several industries, including finance and hospitality, within the Indian Ocean region. As a result of EDS' newly-appointed BP status, the company will have the full range of ...

Travel Tripper is Certified as a TripConnect™ Premium Partner by TripAdvisor

Travel Tripper | February 3, 2015

Travel Tripper hotel clients now have a powerful tool to generate direct bookings on one of the world's largest travel site NEW YORK, February 3, 2015 - Travel Tripper, one of the industry's most innovative providers of hotel reservation solutions, today announced its certification as a Premium Partner with TripConnect™, a platform created by TripAdvisor that helps independent hotels drive more direct bookings by showcasing rates and availability directly on the hotel's TripAdvisor page. As a Premium Partner, Travel Tripper's hotel clients will be able to take advantage of TripAdvisor's Instant Booking feature that allows travelers t...

HeBS Digital Unveils the smartCMS, Transforming Content Management System Technology in Hospitality

HeBS Digital | February 3, 2015

The industry's leading digital technology, full-service hotel marketing and website design firm has launched its 6th generation CMS technology, the smartCMS 6.0., granting hoteliers complete control over website content as well as unprecedented capabilities for dynamic content personalization and one-to-one marketing. NEW YORK, NY February 3, 2015 - HeBS Digital, the industry's leading digital technology, full-service hotel marketing and website design firm, announces the launch of its 6th generation CMS technology, the smartCMS 6.0. This award-winning technology offers complete control over website content and provides unprecedented ca...

Study Reveals That Travelers Prefer Summarized Review Content Over Full Text Reviews

TrustYou | February 2, 2015

Consumer research identifies how sites can present travel review content to increase consumer trust and bookings Munich, Germany and New York, USA - February 2, 2015 - New York University and TrustYou, the inventor of the Meta-ReviewsTM and global online reputation management leader, have released the results of a study on the role of reviews in the travel planning process. The study examined the preference of consumers when using reviews to make travel purchases, evaluating their time investment, confidence/trust, and mobile experience. Specifically, the study compared user experiences with review summaries versus traditional full text...

Kaba Installs Mobile Access Technology at The Cromwell in Las Vegas

Kaba - Beyond Security | February 2, 2015

Kaba's Keyless Mobile Access Technology Fitted at The Cromwell. Mobile Phone Used as Hotel Room key for Secure and Convenient Assignment of Access Authorizations Montreal/Las Vegas - February 2, 2015 - Kaba, the leading provider of access control solutions for the hotel industry, has installed a mobile access system at The Cromwell in Las Vegas. Cloud-based Kaba keys operate in all hotel rooms, allowing guests to open their room doors with their own mobile phone or device as an alternative to a classic RFID card. The use of Bluetooth Low Energy means that Apple iOS smartphones are supported. "Kaba's mobile access system is based on the ...

Cendyn/ONE™ Earns Six Awards in HSMAI’s Annual Adrian Awards Competition

Cendyn/ONE | January 30, 2015

HSMAI to present Cendyn/ONE with three Silver and three Bronze Awards for excellence in digital marketing and interactive design in New York Boca Raton, Fla. - January 30, 2015 - Cendyn/ONE™, the leader in cloud-based CRM, data-driven digital marketing and interactive design for the hospitality and travel industry, has earned six awards in the 2014 Adrian Awards competition. Presented by the Hospitality Sales & Marketing Association International (HSMAI), recognizing outstanding work in digital marketing for the hotel and lodging industry, the Adrian Award competition is the largest and most prestigious annual travel marketin...

Hertz Rental Car Fuels the Growing Appetite of Chinese Outbound Travelers for Self Driving

Dragon Trail Interactive | January 30, 2015

Hertz leads the pack in educating Chinese consumers about how to rent a car in a foreign country. Beijing, China. - Jan. 30, 2015 - Self driving is still an emerging niche market among outbound Chinese tourists, but its rate of growth has been accelerating. In a move to capitalize on the huge opportunities ahead, Hertz Rental Car has partnered with Beijing headquartered digital marketing agency Dragon Trail Interactive to launch a WeChat based interactive program to educate Chinese consumers about renting a car in a foreign destination. The program is powered by China Travel Academy, a mobile and WeChat based travel education and certif...

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