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Technology
15 Hotels Select Groupize Solutions to Offer Direct Bookings for Small Groups and Meetings
Groupize Solutions | December 15, 2014
Groupize continues to be the preferred solution for high touch hotels, resorts and chains in USA and internationally to maximize revenue with direct group bookings Boston, MA (December 15, 2014) Groupize Solutions, Inc., the leader in group travel solutions for hotels, announced that 15 new properties have selected their award-winning group booking platform to capture more groups on their website. The latest hotels to implement the solution include Centerstone Inn in Tuscaloosa, Clarion Resort Fontainebleau Hotel in Ocean City, Maryland, two Your DC Hotels - The Georgetown Inn and Best Western Georgetown Hotel, The Benjamin in New York...
HeBS Digital Wins IMA Best in Class Award for Panorama Restaurant Website
HeBS Digital | December 12, 2014
HeBS Digital has been awarded the coveted IMA Best in Class Award in the Restaurant category for the Panorama Parallax Mini-Site, an upscale authentic Italian restaurant and event venue in the heart of Old City Philadelphia located in Penn's View Hotel. New York, NY - December 12, 2014 - HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm, has been honored with the Best in Class Award in the Restaurant category for the Panorama Parallax Mini-Site, by the Interactive Media Awards (IMA). The Best in Class award is the highest honor bestowed...
UniFocus CEO Discusses Workforce Performance Solutions on ‘Corporate Review’ With Donald Trump, Jr.
UniFocus | December 11, 2014
Segment will air on Fox Business Network and Bloomberg in December DALLAS, Dec. 11, 2014 - There is an antidote for the time and money so many corporations have to allocate to managing their work forces while engendering employee satisfaction and, ultimately, guest satisfaction. It is advanced, integrated technology, developed by UniFocus, that helps its users increase productivity by forecasting, planning, controlling and analyzing its labor resources and measuring the dispositions (attitudes) of employees to their jobs. In a recent interview on Corporate Review, an award-winning, independently produced business and health program whic...
Lodging Interactive White Paper – A Social Customer Care Guide for Hotels
Lodging Interactive | December 11, 2014
In a white paper penned by Lodging Interactive President, DJ Vallauri, social customer service should be the 'new normal' for hoteliers looking to convert connected Millennials into loyal guests. PARSIPPANY, N.J. - DECEMBER 11, 2014 - The hospitality and travel industry is seeing some of the largest increases in inbound messages on social media across any industry. Most messages are questions, complaints or comments sent by guests, potential guests and travelers that expect a nearly rapid reply. With hotels and travel brands failing to provide response rates and times to match this increase, the online reputations of many hotels hang in...
TravelClick Wins 13 Awards for Website Design and Digital Marketing
TravelClick, Inc. | December 11, 2014
Awards Recognition is a Testament to TravelClick's Deep Understanding of the Hotel Industry NEW YORK - December 11, 2014 - TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, has received nine Adrian Awards for digital marketing, including website design and search marketing, and four Davey Awards for excellence in website design. "We want to congratulate all of our clients who were recognized by the Adrian and Davey Awards. With more annual award wins than any other website developer for the hospitality industry, TravelClick continues to maintain its leadership position in the sector,"...
The Westin Qingdao Improves Efficiency with Newmarket
Newmarket International, Inc. | December 10, 2014
December 10, 2014 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, today announced that The Westin Qingdao has selected the advanced room diagramming solution MeetingMatrix, to enable increased planner collaboration, improved communication, and professional event execution. The Westin Qingdao, managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc., was open on 31 March, 2014. As one of the highest landmark buildings in the central business district overlooking the bustling and vibrant cityscape of Qingdao, the property has 321 guest rooms, 4 restaurants, and 2,0...
Maestro PMS Partners with SiteMinder to Offer Global Distribution Channels for Hotel Customers
Maestro Property Management Solution | December 10, 2014
Independent Hotels to Benefit from Powerful Booking Tools with Maestro PMS' Two-way Interface to SiteMinder's Global Network of Distribution Channels December 10, 2014 - Maestro PMS™ Enterprise Property Management today announces it has partnered with the global hotel industry's leading provider of online distribution technology, SiteMinder, to provide its independent hotel customers with increased bookings and access to more than 200 distribution channels worldwide. Maestro PMS provides hotel software and reservation software solutions for the industry's leading independent hotels, resorts and multi-property groups. David Chestler, E...
Wyndham Hotel Group Enters Strategic Technology Partnership with Sabre Corporation
Sabre Corporation | December 10, 2014
Migrates to Sabre's Industry-Leading SynXis Enterprise Platform PARSIPPANY, N.J. and SOUTHLAKE, Texas (Dec. 10, 2014) - Wyndham Hotel Group and Sabre Corporation announced today a global strategic technology partnership which will provide cloud-based, cutting-edge Software-as-a-Service (SaaS) reservations, revenue management and enhanced security solutions to Wyndham Hotel Group properties, making the Hotel Group the first large global company to leverage Sabre's SynXis Enterprise Platform. Wyndham Hotel Group, a part of Wyndham Worldwide Corporation (NYSE: WYN), is the world's largest hotel company with approximately 7,590 properties ...
Stein Eriksen Lodge Prepares for Ski Season with nSight Travel Intelligence
Stein Eriksen Lodge | December 10, 2014
World's Best Ski Hotel Retools Demand Forecasting with Consumer Shopping Data NASHVILLE, TN - December 10, 2014 - nSight, the leader in online consumer shopping intelligence for the travel industry, today announced that Stein Eriksen Lodge, Utah's only Forbes Five Star, AAA Five Diamond resort, will use nSight's forward-looking consumer data to target active online travel shoppers and increase future bookings for the resort. Newly named the World's Best Ski Hotel by the World Ski Award's 2014 Ski Oscars, Stein Eriksen Lodge is an award-winning European resort offering Olympic-class skiing in the heart of Park City, Utah's pristine ski ...
Noble Acquires 11 Marriott & Hilton Branded Hotels From McKibbon
Noble Investment Group | December 10, 2014
The Southeastern U.S. Hotels Total 1,306 Rooms Atlanta, GA (December 10, 2014) - Noble Investment Group ("Noble") announced that it has closed on the acquisition of ten Marriott and one Hilton premium branded select service and extended stay hotels from McKibbon Hotel Group, Inc. ("McKibbon"). McKibbon, a nationally renowned developer and operator, will continue managing the portfolio which totals 1,306 rooms in five states throughout the southeast. Noble invests in markets which have historically stable demand most often generated by major universities, healthcare centers and a diverse corporate presence. The eleven hotels were select...
Travel Tech Strategies Launches in Response to Demand for Big Data Analysis
Travel Tech Strategies | December 9, 2014
FORT LAUDERDALE, FLA. – Travel industry data strategist expert Peter Brooke announced the launch of Travel Tech Strategies in response to a growing need for Big Data analysis to uncover hidden yet useful information on which the travel industry can effectively capitalize. "Right now there is an immediate need for travel companies to focus on Big Data," said Brooke, Travel Tech Strategies CEO. "With the exponential proliferation of data and rapid growth of technology, it has become essential for hotels, travel and cruise agents to take a critical look at their data, to create smart strategies that address what patterns the data reveals...
Seminole Gaming To Implement GuestREV® Revenue Management System As Part of Hotel Expansion
Seminole Casino Hotel, Immokalee | December 9, 2014
Company cites several reasons why the choice of Rainmaker's market-leading software solution was an "easy one" ATLANTA, GA - December 9, 2014 - The Rainmaker Group, a world leader in automated forecasting and profit optimization software and services for the Gaming & Hospitality industry, announces that Seminole Gaming Corporation will implement GuestREV® at its recently renovated and newly expanded Seminole Casino Hotel, Immokalee property. Anticipated go-live is December 2014. The new, four-story, 99-room hotel is the latest phase of a major upgrade initiative that includes a casino floor expansion, new restaurant, and 7,500 sq....
Agilysys Promotes Jaddi to SVP of Customer Support & Service Solutions
Agilysys | December 9, 2014
ALPHARETTA, GA. - Dec. 9, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced the promotion of Rehan Jaddi to senior vice president of customer support & service solutions, effective immediately. Jaddi previously served as vice president of product development engineering at Agilysys. In his new role, his primary responsibilities will be to oversee the company's product support, customer relations and professional services. He will report to Jim Dennedy, Agilysys president and chief executive officer. "Rehan's technological and manageria...
HeBS Digital Takes Home Multiple 2014 HSMAI Adrian Awards
HeBS Digital | December 8, 2014
HeBS Digital has been awarded for excellence in hospitality digital marketing by receiving seven HSMAI Adrian Awards, including two Gold Awards. The HSMAI Adrian Awards recognize outstanding achievements in advertising, public relations, and digital marketing in the hospitality and travel industries. New York, NY - December 8, 2014 - HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm, has been awarded once again for excellence in digital marketing by receiving seven HSMAI Adrian Awards this year. The HSMAI Adrian Awards recognize the bes...
Duetto Announces Michael McCartan as its Managing Director for Europe, the Middle East and Africa
Duetto | December 5, 2014
McCartan to Spearhead Duetto's Expansion throughout EMEA SAN FRANCISCO and LONDON, Dec. 5, 2014 -- Duetto, the market leader in hotel profit optimization software, announced that Michael McCartan has joined the company as its Managing Director for EMEA. Based in London, McCartan will spearhead rollout of the company's products and development of customer success teams throughout Europe, the Middle East and Africa. McCartan previously served as Chief Executive Officer of eRevMax, a travel technology service provider, where he grew operations to serve more than 8,000 customers, capturing data benefitting more than 40,000 hotels wo...
Adaptive vs. Full Responsive Design in Hospitality
the Authors and HeBS Digital | December 5, 2014
How to Choose the Right Option for Your Property Website By Max Starkov and Mariana Safer Today, there are two prevailing "schools of thought" regarding website design and optimizing the hotel website for the multi-screen device world we live in: Responsive Website Design (RWD) and Adaptive Web Design (AWD). AWD is also known as Responsive Design on Server Side (RESS). The main difference between RWD and Adaptive Design/RESS is the type of content as well as the manner in which web content is served on the different devices: desktop, mobile (smartphones) and tablet. HeBS Digital's extensive website design and development expertise inclu...
HeBS Digital to Speak on Content Personalization at EyeforTravel’s Smart Travel Analytics Conference
HeBS Digital | December 2, 2014
New York, NY December 2, 2014 - HeBS Digital, the award winning hotel digital technology, website design, full-service digital marketing and website revenue optimization consulting firm, is pleased to announce that President & CEO Max Starkov has joined the list of distinguished speakers for EyeforTravel's Smart Travel Analytics North America 2015 Conference on January 28-29 in New York City. Starkov will cover topics such as: How to use segmentation to personalize marketing strategies and increase bookings Different ways hospitality companies can use data to market to their key customer segments more efficiently Ways to identif...
Major Food Group Adds UniFocus to the Menu Simplifying Time Management
Major Food Group | December 2, 2014
UniFocus is pleased to welcome its new Time and Attendance partner, Major Food Group. By selecting Time and Attendance from UniFocus, Major Food Group's scheduling is now simplified, and errors are a thing of the past. In addition, payroll accuracy is ensured, and automated recording avoids costly compliance fees altogether. "We are excited about bringing UniFocus and its Time and Attendance solution onboard here at Major Food Group," says Jeremy Hirsch, Vice President of Finance. "They understand the long term value we are trying to create. We will now have optimized scheduling implemented at the get-go, which will set us up perfectly ...
10 Essential Check-Ups for a Healthy Call Center
Christine Brosnahan | December 2, 2014
by Christine Brosnahan How long has it been since your call center had a check-up? In the interest of call center health, if your answer isn't within the past couple of months, that may be too long. Our call center support team developed a list of 10 questions for you to ask as you conduct your wellness check. No matter what answers you find, you'll probably be glad you conducted the exam. Question 1: What is one point of conversion worth to you? Every operator should know what one point of conversion is worth in his or her office. You should also be able to tell your staff how many more sales are needed in an average day to grow conve...
Pinnacle Hotel Management Automates Budgets and Forecasts for 26 Hotels with Aptech’s Targetvue
Pinnacle Hotel Management | December 2, 2014
Major Marriott and Hilton Operator Simplifies Budget and Forecast Processes with Automated Property General Ledger Updates and Accurate, Easy to Maintain Reports Pittsburgh, PA - December 2, 2014 - Aptech Computer Systems announced that Pinnacle Hotel Management implemented the Targetvue Budgeting and Forecasting solution for 26 Marriott, Hilton, and independent properties. Targetvue is a hospitality-driven enterprise system that enables operators to easily compare plans with performance on a daily basis. Properties can build and implement more flexible plans to achieve business goals. Aptech is the leading provider of hospitality soft...
Best Western International Taps Revcaster Hotel Rate Shopping Tool
Revcaster | December 2, 2014
Best Western International Looks to Improve ADR for North American Hotels with Real-Time Hotel Rate Shopping PORTLAND, OR - December 2, 2014 - Revcaster, the trusted leader in flexible, cost effective hotel rate shopping tools, announced Best Western International will integrate its revenue management program, BestREV , with Revcaster. All 2,100 North American properties will have an easier, more affordable way to gather rate data and set prices competitively. Click here for more information on Revcaster's rate shopping tools for hotels. Some Properties Double ADR Improvement "In the past year, our Revcaster hotel shopping tools assist...
Group Reservation Pace Helps Bring 2014 Hotel Performance to a Successful Close
TravelClick | December 1, 2014
Health Concern Creates Small Blip in Transient Reservations While Corporate Travel Remains Unfazed NEW YORK - December 1, 2014 - Hotels in major North American markets showcased their resiliency as they experienced positive growth in both rate and occupancy across most travel segments despite the global Ebola health risk, according to data from the November 2014 TravelClick North American Hospitality Review (NAHR). While leisure transient (individual) booking pace decreased slightly -1.0 percent, transient business increased 1.6 percent, indicating that the scare did not deter individual business travelers. The positive momentum experi...
Interactive Online Advent Calendar Tracks Top Travel Trends & Insights from 2014
TrustYou | December 1, 2014
TrustYou releases second annual interactive 'Advent calendar', providing daily travel trends and insights throughout December. Munich, Germany - December 1, 2014 -- Online reputation management leader and inventor of the Meta-Review™, TrustYou has unveiled its second annual interactive digital 'Advent Calendar' packed with stats and industry trends from 2014. The digital calendar, aptly titled, "24 Days of Trends and Insights from 2014," consists of twenty-four doors, each filled with content for hoteliers and travel professionals. One door will be unlocked daily, revealing new insights about current industry trends, as well as popula...
Mohegan Sun Casino Resort Selects Groupize Solutions to Grow Small Group Business
Groupize Solutions | December 1, 2014
One of the Nation's Largest Casinos First to Launch Game-Changing Online Booking Technology to Win More Leisure Groups Boston, MA, - December 1, 2014 Mohegan Sun, located in Uncasville, Connecticut, one of the largest casinos in the United States has selected Groupize Solutions to attract and convert more small corporate and leisure groups. Groupize Solutions is the preferred group booking platform for over 7,000 of leading hotels, resorts and chains. As a premier destination, Mohegan Sun boasts more than 300,000 square feet of gaming within three casinos, a 34-story, 1,200-room luxury hotel tower and more than 100,000 square feet of me...
