Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Hotel AG Closes 11 Hotel Transactions in November
Hotel AG | November 26, 2014
ATLANTA - December 1, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today the firm has closed 11 hotel real estate transactions in the month of November and additionally, has sold or advised on 188 hotel transactions since January of 2013. Of the transactions closed, 8 were Hilton, Marriott or Starwood branded assets and 4 were full-service hotels. Geographically, the hotels were located from New York to Florida along the Eastern Seaboard of the US. The buyers consisted mostly of REITs and investment firms and the clients represented were across several ownership types. Furthermore, the firm has closed 5 portfolios within the las...
Newmarket Enables Chatrium to “Improve and Increase”
Newmarket International, Inc. | November 25, 2014
Reporting and analytics of Delphi.fdc go beyond expectation November 25, 2014 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, is proud to partner with Chatrium Hotels & Residences ("Chatrium"), an independent Thai hospitality organization that owns and manages properties under Chatrium Brands. Utilizing Delphi.fdc, the most advanced cloud based group sales and catering solution, Chatrium is able to optimize business operations, improve sales efficiency, increase revenue and deliver a better guest experience. Amongst their six properties in operation are luxury 5-star Chatrium Hotels Riverside Ba...
TravelClick Expands Relationship with Hotel Villa Magna to Create Award-Winning Website
TravelClick, Inc. | November 25, 2014
Luxury Hotel Turns to TravelClick to Revamp Website and Implement Digital Marketing Best Practices to Increase Direct Online Bookings NEW YORK - November 25, 2014 - TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, announced its expanded relationship with Hotel Villa Magna, a premiere luxury hotel located in the heart of Madrid, Spain. The hotel which features 150 deluxe rooms and suites that combine classic style and contemporary amenities, recently underwent extensive renovations to position itself as the most exclusive five-star hotel in Madrid. To capitalize on the growth of onli...
Groupize Solutions Appoints Two New Executive Positions to Support Continued Growth and Development
Groupize Solutions | November 24, 2014
Tech Innovators from TripAdvisor and Booster Join Team to Bring the Best of Online Travel Innovations to the SMERF Groups and Small Meetings Space to Help Hotels to Win and Manage More Business Boston, MA, - (November 24, 2014) To support their current demand and future growth, Groupize Solutions, the leading online group booking technology provider for hotels, resorts and chains, is pleased to announce further expansion with the addition of two new executives. Janssen Choong will join as CTO and Venkat Korvi as Vice President of Product Management. Living up to their reputation as travel technology visionaries, both of these key additi...
Four-Star Gresham Hotel Group Selects CheckMate Mobile Check-In To Personalize Guest Journey
The Gresham Hotel Dublin | November 24, 2014
Premier Luxury Hotels Implements CheckMate to Power Guest Engagement, Positive Reviews and Increased Revenue from Ancillary Spend San Francisco, CA, (November 24, 2014) - CheckMate, provider of the most advanced mobile check-in platform for building and sustaining engaging guest relationships, announced today that Windward Management / Gresham Hotel Group has selected CheckMate to personalize the journey for guests staying at one of their top-rated hotels. European business travelers looking for a posh pillow to plump might be familiar with Gresham Hotels. The company has five upscale properties in Europe that cater to business traveler...
Turtle Bay Resort Goes High-Tech with High-Touch Service; Installs Maestro iPad Xpress Check-In/Out
Maestro Property Management Solution | November 24, 2014
How Has Luxury Gone Mobile at This Full-Service Resort on Oahu's North Shore? Wireless iPad Check-In Lets Staff Deliver a Personalized 'Curb to Suite' Guest Experience November 24, 2014 - Maestro PMS™ Enterprise Property Management announced the Turtle Bay Resort on Oahu's fabled North Shore implemented the Maestro iPad Xpress Check-In to pamper guests with personalized service from the moment they arrive. Maestro's mobile iPad solution is fully-integrated with Maestro PMS and updated in real time to perform all aspects of front office functionality and service. Maestro PMS provides hotel software and reservation software solutions fo...
Summit Hotel and Conference Center Reflagged as the Courtyard by Marriott Ogden
BuildCentral | November 23, 2014
Hotel-Online and BuildCentral Have Updated 156 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. November 24, 2014 - Hotel-Online and BuildCentral have reported 156 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Wingate by Wyndham Macon (Macon, GA) Hampton Inn & Suites Tilton (Tilton, NH) Hampton Inn & Suites M...
The 2 New Google Updates Every Hotelier Should Know About
HeBS Digital and the author | November 21, 2014
By Tim Minerd Organic search is the leading source of traffic for hotel websites, and over 50% of online revenue in the hospitality industry originates from the search engines. So it's no secret that Search Engine Optimization (or SEO, the art and science of improving a site's organic search rankings) is a vital part of every hotel's marketing toolkit. As most hotel marketers know, search never stays the same for very long. Google takes over 200 factors into account when crawling, indexing, and ranking sites on the web and rolls out around 500 refreshes and updates to their search algorithms each year. In such a dynamic arena, the best ...
How The Traveler Search-Shop-Buy Experience Can Be Improved with True Personalization
TrustYou | November 21, 2014
Integrating review data into Search and CRM not only enhances travel planning, it's also a recipe for truly exceptional guest service - a start to finish enhancement. Imagine a frequent business traveler is planning his family Christmas vacation in, say, New York City. He visits a handful of travel sites on a mission to find a family-friendly, festive hotel for the trip. Many sites are recommending hotels for his trip, but these "personalized" recommendations are often based on data mined from previous search behavior, leaving him with a long list of results featuring fantastic hotels for business travelers. In theory, this effort to pe...
Pegasus Names Scott Gibson Chief Executive Officer
Pegasus | November 21, 2014
PHOENIX (November 21, 2014) - Pegasus Solutions has named Scott Gibson chief executive officer. An industry veteran and experienced technology executive, Scott assumes the role following the recent purchase of Pegasus by Regent Equity Partners. "Scott Gibson is a proven leader who will bring vision, focus and a wealth of experience to Pegasus. We are confident that Scott's extraordinary track record and his passion for building innovative products will help solidify Pegasus' position as the premier technology provider in the hospitality industry," said Michael Reinstein, Managing Partner, Regent Equity Partners. "Pegasus has a deep hist...
Beaver Run Resort and Conference Center Gains Competitive Edge with nSight Travel Intelligence
nSight | November 21, 2014
Award-Winning Hotel in Breckenridge, Colorado, Uses Future Consumer Demand to Manage Uncertainty and Grow Online Bookings NASHVILLE, TN - November 21, 2014 - nSight, the leader in online consumer shopping intelligence for the travel industry, today announced that Colorado-based Beaver Run Resort and Conference Center is using its consumer intelligence to enhance performance in digital marketing for third-party and consumer channels. A top ranked TripAdvisor hotel in Breckenridge, Beaver Run will use nSight consumer data to target active shoppers for the upcoming ski season and grow its share of visitors to the highly competitive Brecken...
UniFocus Strengthens Business Analytics by Integrating IBM Intelligence to Customize your Future
IBM | November 19, 2014
UniFocus is pleased to announce it has partnered with IBM (NYSE: IBM) to embed the Cognos business engine into UniFocus Enterprise Solutions. This integration further strengthens individual dashboard and customer reporting capabilities for our clients. This addition to UniFocus' present reporting capabilities puts power into the hands of our partners who want to supplement existing tools and create customized analytics. UniFocus is the only global provider to incorporate employee engagement with Workforce Management and Time & Attendance creating a Total Workforce Performance solution that ensures quality customer service at least l...
InnSuites Hotels Rolls Out Groupize Group Booking Engine to Exceed Guests Expectations
InnSuites Hotels | November 19, 2014
Hotel Website Becomes 24/7 Online Sales Tool to Expand Small Group and SMERF Business At 8 Top Rated Properties Boston, MA, - (November 19, 2014) With a brand synonymous for unparalleled service, comfort, value and innovation, InnSuites® Hotels and Suites, division of InnSuites Hospitality Trust (IHT) has selected Groupize as their group booking and management solution for their flagship properties. InnSuites Hotels & Suites, a hospitality company that manages hotels located across Southwest. IHT has 2 divisions: InnSuites Hotels & Suites and InnDependent Boutique Collection (IBC) Hotels network is comprised of 6450+ hotels wit...
Flip.to & Vizergy Partner to Help Hotels Turn Guest Referrals Into a Powerful New Business Channel
Flip.to | November 19, 2014
Mutual Customers See Immediate Results ORLANDO, FL - NOVEMBER 2014 - Flip.to is proud to announce its most recent strategic partnership with Vizergy, the hospitality industry's leading partner in hotel internet marketing. Flip.to, the brand advocate platform, turns hotel guests into a huge, trusted extension of a hotel's marketing force, boosting brand awareness and earning new guests around the world. Vizergy has partnered with Flip.to on multiple fronts, ranging from a new product offering within Vizergy's best-in-class suite of marketing services, to a seamless integration with Secure-Res, their globally respected booking platform. T...
Sandals Upgrades BI to Latest Aptech Execuvue with Dashboards for 21 Resorts
Aptech Computer Systems, Inc. | November 18, 2014
Latest Execuvue® Business Intelligence Delivers Faster Decisions via Easy to Use Reports with Data Drill-Down; Configurable Formats Show Performance Updates Throughout the Day Pittsburgh, PA - November 18, 2014 - Aptech Computer Systems announced that Sandals Resorts International (SRI) upgraded to the latest Execuvue Business Intelligence for easy-to-use, flexible global reporting for its 21 resorts throughout the Caribbean. SRI operates Sandals, Beaches and Grand Pineapple Beach Resorts. Aptech is the leading provider of hospitality software for business intelligence, budgeting, and enterprise financial accounting. Click here for mo...
HeBS Digital Invites Hoteliers to Boost 2015 Website Revenues by 30% at 30% Savings on Cyber Monday
HeBS Digital | November 18, 2014
HeBS Digital announces the first Cyber Monday sale ever for hoteliers, offering 30% off products such as responsive web design, integrative marketing applications, reservation recovery products, and more. New York, NY November 18, 2014 - HeBS Digital, the award winning hotel digital technology, website design, full-service digital marketing and website revenue optimization consulting firm, is excited to announce the industry's first ever Cyber Monday promotion exclusively created for hoteliers. As the highest valued promotion ever offered by HeBS Digital, this 24-hour Cyber Monday sale includes 30% off innovative products and technologi...
ADARA and Cendyn/ONE Fuse Data Strategies to Deliver a 34% Increase in Hotel Booking Conversions
Cendyn/ONE | November 18, 2014
Combined First-Party CRM and Consumer Intent Data Demonstrate Value of Data-Driven Marketing MOUNTAIN VIEW, Calif. and BOCA RATON, Fla., November 18, 2014 - ADARA, the leader in leveraging global travel data to drive future business performance, and Cendyn/ONE, the leading cloud-based CRM provider for the hospitality industry, today announced the results of a recent data-driven digital marketing campaign that secured a 34 percent increase in hotel bookings for a major five-star resort. The campaign helped demonstrate the value of combining Cendyn/ONE's first-party CRM data with first-party purchasing intent data from ADARA's Mag...
Personal Luxury Resorts & Hotels® & Benchmark Resorts & Hotels® Offer Cyber Monday Travel Values
Benchmark Hospitality International | November 17, 2014
The Woodlands, TX (November 17, 2014) - The two signature portfolios of Benchmark Hospitality International®, a leading U.S.-based hospitality management company, have announced exclusive Cyber Monday travel values available for 24-hours only on Monday, December 1, 2014 via www.BenchmarkCyberMonday.com. Benchmark Resorts & Hotels® and Personal Luxury Resorts & Hotels® will offer extraordinary offers for a very limited time. Select hotels within Personal Luxury Resorts & Hotels® portfolio will offer the following Cyber Monday values, which can be found at www.PersonalLuxuryCyberMonday.com and on the individual property we...
Radisson Signs the Radisson Hotel Dallas North-Addison to Open in Texas in January 2015
November 17, 2014
November 17, 2014 - Radisson today announced the signing of the Radisson Hotel Dallas North-Addison, located at 4960 Arapaho Road in Addison. The hotel will open under the Radisson brand in January 2015. "The signing of the Radisson Hotel North Dallas-Addison signifies our commitment to the Radisson brand's continued growth, and our desire to further expand in key markets such as Dallas," said Javier Rosenberg, chief operating officer, Carlson Rezidor Hotel Group, Americas. "Radisson's commitment to service is unparalleled, and we look forward to conveying the 'Yes I Can!' spirit to business and leisure guests in Dallas." The hotel loca...
TravelClick Hosts Complimentary Webinar on Q3 2014 Global Hotel Industry Performance
TravelClick, Inc. | November 17, 2014
Special Session on Transforming Big Data to Actionable Business Intelligence with Special Guest Presenter Dr. Brumby McLeod, Assistant Professor at the College of Charleston School of Business NEW YORK (November 17, 2014) - TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on December 1 and 2 to review third quarter 2014 hotel performance results and trends. Findings will be presented by TravelClick executive John Hach, Senior Vice President, Global Product Management, and Dr. Brumby McLeod, assistant professor at the College of Charleston School of Busi...
Personalizing the Travel Search: How Structured Hotel Review Data Leads to Happier Travelers
TrustYou | November 13, 2014
An overdue evolution is happening in hotel search. Frankly, it's hard to imagine how travelers tolerated the rudimentary search capabilities that have been available to them up to now. Doesn't searching for a "hotel in downtown Miami" seem archaic when the travel industry has so much more information to work with? For instance, it's entirely possible to search for qualities like 'excellent service' or for London accommodations that are similar to Paris' Molitor, where you stayed last month. With this kind of search functionality, I imagine a world full of much happier travelers who are able to find exactly what they want in their accomm...
The Iconic Westgate Las Vegas Resort & Casino Selects Duetto’s GameChanger Solution
Duetto | November 13, 2014
Once the Home of Elvis, the former Las Vegas Hilton Embraces The Future, Taps GameChanger for Forecasting and Price Optimization Las Vegas, November 13, 2014 -- Duetto, the market leader in hotel profit optimization software, announced that the Westgate Las Vegas Resort & Casino will implement its GameChanger solution, bringing new forecasting and price optimization capabilities to the iconic 2,973-room property. Recently purchased by Westgate Resorts, the property is undergoing a major overhaul (1), and selected GameChanger to optimize revenues, given its mix of gaming, convention and time share customers. The agreement with Duetto...
Hotel Nikko San Francisco Rolls Out StayNTouch Embracing the “New Mobile Service Paradigm”
StayNTouch Inc. | November 13, 2014
Bethesda, MD - November 13, 2014. StayNTouch Inc., provider of the cloud PMS Mobile Overlay Platform, is pleased to announce the implementation of its hotel software solutions at the 532-room Hotel Nikko San Francisco, the United States flagship hotel for Nikko Hotels International. Nordstrom and Apple have seen increased customer service ratings and revenues from equipping their staff with tablet technologies allowing them to service guests away from the traditional 'counter' or desk. Further, airlines, Uber and OpenTable all have proven to today's travelers that service choice and convenience are available via their own mo...
TravelClick and Travelport Expand Partnership
TravelClick, Inc. | November 13, 2014
'Travelport Featured Property' now available for purchase through TravelClick TravelClick Becomes Only Provider to Offer a Full Suite of Advertising Products for Hotels on All Major Global Distribution Systems NEW YORK - November 13, 2014 - TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, has announced it has expanded its partnership with Travelport, a leading Travel Commerce Platform providing distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry. The expanded relationship will allow TravelClick to sell advertising products to h...
